2015 Ford F450 Super Duty Crew Cab Owner Manual Printing 2 - Page 357

SYNC™ (If Equipped) Phone issues Issue Possible cause(s) Possible solution(s) This may be a possible phone malfunction. Try turning off the device, resetting the device or removing the device's battery, then trying again. USB and media issues Issue Possible cause(s) Possible solution(s) I am having trouble connecting my device. This may be a possible device malfunction. Try turning off the device, resetting the device, removing the device's battery, then trying again. Make sure you are using the manufacturer's cable. Make sure you insert the USB cable correctly into the device and the USB port. Make sure that the device does not have an autoinstall program or active security settings. Make sure you are not leaving the device in your vehicle during very hot or cold temperatures. SYNC does not recognize This is a device limitation. my device when I turn on the car. Bluetooth audio does not stream. This is a phone-dependent Review the device compatibility chart on the SYNC feature. The device is not connected. website to confirm your phone supports the Bluetooth audio streaming function. Make sure you correctly connect the device to SYNC, and that you have pressed play on your device. Your music files may not contain the correct artist, song title, album or genre information. Make sure that all song details are populated. SYNC does not recognize music that is on my device. 354 Super Duty (), enUSA