2013 Lincoln Navigator Warranty Guide Printing 4

2013 Lincoln Navigator Manual

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  • 2013 Lincoln Navigator | Warranty Guide Printing 4 - Page 1
    lincolnowner.com lincolncanada.com November 2012 Fourth Printing Warranty Guide Lincoln Litho in U.S.A. 201 3 MODEL YEAR LINCO LN WARRANT Y G U IDE (E XC LUD I N G HYBRI D) DW1J 19T201 DA
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    service you are receiving, follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership Attention: Customer Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen ford.com In Canada: Lincoln Centre Ford Motor Company of Canada, Limited P.O.
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    Apply In Other Countries? 3. THE NEW VEHICLE LIMITED WARRANTY FOR YOUR 2013-MODEL VEHICLE Limitations and Disclaimers Quick Reference: Warranty Coverage What Is Covered ? What Is Not Covered? 4. IN ADDITION ...Roadside Service (United States, Puerto Rico, And U.S. Virgin Islands) 5.
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    Coverage Explanation Of California Emissions Warranties Coverage for 2013-Model Vehicles What Is Not Covered? 7. ADDITIONAL EXTENDED SERVICE PLAN 9. THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM (U.S. ONLY) 10. STATE WARRANTY ENFORCEMENT LAWS 11. IMPORTANT INFORMATION ABOUT LIMOUSINE/HEARSE
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    Motor Company dealership authorized to service Lincoln vehicles. Certain warranty repairs require special training though, so not all dealers are authorized to systems (pages 16-28). 2. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available
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    work are retained with the vehicle and confirmation of maintenance work is always entered in your Owner's Manual. Your Ford or Lincoln dealership, or Ford or Lincoln Auto Care Service Center, has factory-trained technicians who can perform the required maintenance using genuine Ford parts. The
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    specifically stated elsewhere in this guide. Some states have mandated alternate dealers may receive instructions to provide no-cost, service-type improvements - not originally included in your Owner's Manual United States, U.S. Federalized Territories, or Canada. If you meet either of these two
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    review by Ford. Ford and your dealer are not responsible for any time or income that you lose, any inconvenience you might be caused, the loss of your transportation or use of your vehicle, the cost of rental vehicles, fuel, telephone, travel, meals, or lodging, the loss of personal or commercial
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    and/or services. You may have some implied warranties. For example, you may have an implied warranty of merchantability (that the car or light truck is not apply at all if you use your vehicle for business or commercial purposes. In addition, the implied warranty of fitness for a particular purpose
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    are not created by the Magnuson-Moss Warranty Act or the applicable state ''Lemon Law,'' you are not required to first use BBB AUTO LINE to resolve your dispute - although the program is still available to you. For more information regarding the BBB AUTO LINE program, see page 30 of this booklet. 6
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    . For each type of coverage, the chart shows two measures: • years in service • miles driven The measure that occurs first determines how long your coverage lasts. For example: Your Bumper to Bumper Coverage lasts for four years unless you drive
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    was taken to a Ford dealership for a warranted repair during the warranty period, then authorized Ford Motor Company dealers will, without charge, repair, Ford's liability, if any, shall in no event exceed the cost of correcting manufacturing defects as herein provided and upon expiration of this
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    service and mileage coverage period, defective tires will be replaced on a pro rata adjustment basis according to the following mileage-based dealership for refund consideration. When making warranty repairs on your vehicle, the dealer brand and model is no longer available, in which case a tire of
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    parts, clutch cover, seals and gaskets, torque converter, transfer case (including all internal parts), transmission case, transmission mounts; Front-Wheel Drive: axle shafts, bearings (front and rear), center support bearing, drive shafts, final drive housing (including all internal parts), hubs
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    : • accidents, collision or objects striking the vehicle (including driving through a car wash) • theft, vandalism, or riot • fire or are not limited to lift kits, oversized tires, roll bars, cellular phones, alarm systems, automatic starting systems and performance-enhancing powertrain components
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    as the owner, are responsible for these items. See your Owner's Manual. Some examples of maintenance and normal wear are: • oil changes • other fluids • wiper blades* • oil/air filters • wheel alignments and tire balancing* • tire rotation/inflation • cleaning service, regardless of miles driven 12
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    Wheel alignments and tire balancing will be provided during the first 12 months or 12,000 miles in service, whichever occurs first. • Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service System If antenna, viruses or other software problems) 13
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    limitations, or its Gross Vehicle Weight Rating (GVWR) is extended beyond its limitations. See important information about MKT Town Car conversions on page 32. • converted Navigator L Limousines that are not equipped with the proper Builder's Package (17L), is extended beyond its limitations, or its
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    ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO RICO, AND U.S. VIRGIN ISLANDS) Your vehicle is covered by the complimentary Ford Roadside Assistance Program (unless you are driving a daily rental unit). Under this program, Ford will cover: • Towing to the nearest Ford Motor Company dealership, or
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    5. Federal requirements for emissions warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows your warranty coverage under two emissions warranties that Ford Motor Company provides, in compliance with Federal requirements. The warranties are: • Emissions Defects Warranty • Emissions
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    Covered? on pages 19-20. The warranty coverage period for: • Passenger cars, light duty trucks (applies to vehicles up to 8,500 pounds GVWR) - 8 years or 80,000 miles (whichever occurs first) for catalytic converters, electronic
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    system, if you meet all of the following conditions: • You have maintained and operated your vehicle according to the instructions on proper care in the Owner's Manual period for: • Passenger cars, light duty trucks (applies to vehicles Date as specified on page 2 of this booklet. 18
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    • Idle Air Control (IAC) Valve • Air/Fuel Feedback Control • Ignition Coil and/or Control System and Sensors Module • Air Induction System • Intake Manifold • Catalytic Converter • Intercooler Assembly - Engine Charger • Powertrain Control Module (PCM)* • Malfunction Indicator Lamp (MIL)/On-Board
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    Owner's Manual; or (b) the time or mileage limits of the Federal Defect and Performance Warranties (whichever occurs first). Your Lincoln dealer maintains you need more information about getting service under the Federal Emissions Performance Warranty, or if you want to report what you believe to be
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    warranties QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE This chart shows the coverage Ford Motor Company provides for your vehicle states have adopted and are enforcing California emission warranty regulations: - Passenger Car & Light-duty Trucks (up to 8,500 pounds GVWR) - California, Connecticut
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    the driver's seat, or trucks with an open cargo area of at least six feet of interior length): pleased to explain the emission control system warranty on your 2013-model vehicle. In California, new system may include parts such as the fuel injection system, the ignition system, catalytic converter
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    vehicle at no cost to you, including Ford. This is your short-term emission control system DEFECTS WARRANTY. For 7 years or 70,000 listed in your owner's manual. Ford Motor Company recommends that presenting your vehicle to a Lincoln dealer as soon as a problem exists. The warranty repairs should
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    or if you want to report what you believe to be violations of the terms of this warranty you may contact the Lincoln Customer Relationship Center at 1- Air Flow Sensor Air/Fuel Feedback Control System and Sensors • • Air Induction System • • Catalytic Converter • • Powertrain Control Module (PCM)*
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    4L Navigator X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 2.0L MKZ 3.5L MKS 3.7L MKS 3.7L MKX X X X X X Part Name Catalytic Converter Cam Timing Assembly Variable Camshaft Timing Kit Variable
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    warranty until the first required replacement time that is specified in your Owner's Manual. NOTE: If the diagnosis does not reveal a defect, the Defects Warranty does not apply. Your Ford Motor Company dealer maintains a complete list of covered parts. For more details about the specific parts
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    GET WARRANTY SERVICE? To get service under your emission warranties, take your vehicle to any Lincoln dealer as soon as possible after illumination of the Malfunction Indicator Light or it has failed an EPA-approved test or a California Smog Check inspection. Be sure to show the dealer the document
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    have repairs made under this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner's Manual. Be sure to save your service receipts and to keep accurate records of all maintenance work
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    VEHICLE You can get more protection for your new Lincoln vehicle by purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP service contracts are backed by Ford Motor Company or subsidiaries of Ford Motor Company (Ford Motor Service Company or the American Road Insurance Company). They provide
  • 2013 Lincoln Navigator | Warranty Guide Printing 4 - Page 35
    BBB along with proof of ownership. Upon receipt, the BBB will review the claim for eligibility under the Program Summary Guidelines. You can get more information by calling BBB AUTO LINE at 1-800-955-5100, or writing to: BBB AUTO LINE 4200 Wilson Boulevard, Suite 800 Arlington, Virginia 22203-1833
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    laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. The laws vary from state to state. To the extent your state your written notification to: Ford Motor Company Lincoln Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 31
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    authorizes only Lincoln Qualified Vehicle Modifiers (QVM's) to perform MKT Town Car/Navigator L Limousine conversions as well as MKT Town Car Hearse conversions. To obtain a list of QVM's, visit our website at: www.fleet.ford.com/limo or call 1-800-34-FLEET. MKT Town Car MKT Town Car (Limousine and
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November 2012
Fourth Printing
Warranty Guide
Lincoln
Litho in U.S.A.
2013 MODEL YEAR
LINCOLN
WARRANTY
GUIDE
(EXCLUDING HYBRID)
DW1J 19T201 DA
lincolnowner.com
lincolncanada.com