2013 Lincoln Navigator Warranty Guide Printing 4 - Page 33

2013 Lincoln Navigator Manual

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repair receipt(s) to a Ford Motor Company dealer. The reimbursement shall not exceed Ford's suggested retail price for the warranted parts that are replaced and labor charges based on Ford's recommended time allowance for the warranty repair and the geographically appropriate hourly rate. WHAT REPLACEMENT PARTS SHOULD I USE? Ford Motor Company recommends that you use genuine Ford replacement parts. However, when you are having non-warranty work done on your vehicle, you may choose to use non-Ford parts. If you decide to use non-Ford parts, be sure they are equivalent to Ford parts in performance, quality, and durability. If you use replacement parts that are not equivalent to Ford parts, your vehicle's emissions control systems may not work as effectively, and you may jeopardize your emissions warranty coverage. For vehicles within the warranty period, Ford Motor Company will repair at no cost to the owner, under the Federal Emissions Warranty, covered emission failures caused by properly installed Ford parts or non-Ford parts that have been "certified" by the U.S. Environmental Protection Agency (EPA). Ford is not responsible for the cost of repairing any emission failures caused by non-Ford parts that have not been ''certified'' by the EPA. The maintenance, replacement, or repair of emissions control devices or systems can be performed by any automotive repair establishment or individual using Ford replacement parts or EPA-certified parts without voiding your Federal Warranty coverage for future repairs during the warranty period. PROPER MAINTENANCE PRESERVES YOUR WARRANTY If you do not maintain your vehicle properly, Ford Motor Company may have the right to deny you warranty coverage. To have repairs made under this warranty, you may have to show that you have followed Ford's instructions on properly maintaining and using your vehicle. You will find these instructions in your Owner's Manual. Be sure to save your service receipts and to keep accurate records of all maintenance work. CUSTOMER ASSISTANCE If you are not satisfied with the handling of a warranty matter, see Customer Assistance, on the front page of this booklet, and Better Business Bureau (BBB) AUTO LINE Program (page 30). 28

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repair receipt(s) to a Ford Motor Company dealer. The reimbursement shall
not exceed Ford’s suggested retail price for the warranted parts that are
replaced and labor charges based on Ford’s recommended time allowance
for the warranty repair and the geographically appropriate hourly rate.
WHAT REPLACEMENT PARTS SHOULD I USE?
Ford Motor Company recommends that you use genuine Ford
replacement parts. However, when you are having non-warranty work
done on your vehicle, you may choose to use non-Ford parts.
If you decide to use non-Ford parts, be sure they are equivalent to Ford
parts in performance, quality, and durability. If you use replacement
parts that are not equivalent to Ford parts, your vehicle’s emissions
control systems may not work as effectively, and you may jeopardize
your emissions warranty coverage.
For vehicles within the warranty period, Ford Motor Company will repair at
no cost to the owner, under the Federal Emissions Warranty, covered
emission failures caused by properly installed Ford parts or non-Ford parts
that have been “certified” by the U.S. Environmental Protection Agency
(EPA). Ford is not responsible for the cost of repairing any emission failures
caused by non-Ford parts that have not been ‘‘certified’’ by the EPA.
The maintenance, replacement, or repair of emissions control
devices or systems can be performed by any automotive repair
establishment or individual using Ford replacement parts or
EPA-certified parts without voiding your Federal Warranty
coverage for future repairs during the warranty period.
PROPER MAINTENANCE PRESERVES YOUR WARRANTY
If you do not maintain your vehicle properly, Ford Motor Company may
have the right to deny you warranty coverage.
To have repairs made under this warranty, you may have to show that
you have followed Ford’s instructions on properly maintaining and using
your vehicle. You will find these instructions in your
Owner’s Manual
.
Be sure to save your service receipts and to keep accurate records of all
maintenance work.
CUSTOMER ASSISTANCE
If you are not satisfied with the handling of a warranty matter, see
Customer Assistance
, on the front page of this booklet, and
Better
Business Bureau (BBB) AUTO LINE Program
(page 30).
28