2013 Lincoln Navigator Warranty Guide Printing 4 - Page 6

2013 Lincoln Navigator Manual

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1. Introduction Ford Motor Company and your selling dealer thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized to service Lincoln vehicles. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that, depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Lincoln Customer Relationship Center at 1-800-521-4140. This booklet explains in detail the warranty coverages that apply to your 2013-model Lincoln vehicle. If you bought a previously owned 2013-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems (pages 16-28). 2. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to assist you with all your automotive needs. Please follow the procedures outlined on the front page of this booklet. In addition, if you are an eligible U.S. owner, you may use - at no cost the services of the BBB AUTO LINE program. For details, see Better Business Bureau (BBB) AUTO LINE program, page 30 or call 1-800-955-5100. 1

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1. Introduction
Ford Motor Company
and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, your selling dealer would like you to
return to it for that service, but you may also take your vehicle to
another Ford Motor Company dealership authorized to service Lincoln
vehicles. Certain warranty repairs require special training though, so not
all dealers are authorized to perform all warranty repairs. That means
that, depending on the warranty repair needed, the vehicle may need to
be taken to another dealer. If a particular dealership cannot assist you,
then contact the Lincoln Customer Relationship Center at
1-800-521-4140.
This booklet explains in detail the warranty coverages that apply to your
2013-model Lincoln vehicle. If you bought a previously owned 2013-model
vehicle, you are eligible for any remaining warranty coverages.
Ford Motor Company provides the
Emissions Defect Warranties
and
Emissions Performance Warranties
which cover your emissions
control systems (pages 16-28).
2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with all your
automotive needs. Please follow the procedures outlined on the front
page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no cost -
the services of the BBB AUTO LINE program. For details, see Better
Business Bureau (BBB) AUTO LINE program, page 30 or call
1-800-955-5100.
1