2013 Lincoln Navigator Warranty Guide Printing 4 - Page 32

2013 Lincoln Navigator Manual

Get 2013 Lincoln Navigator PDF manuals and user guides View all 2013 Lincoln Navigator manuals

Page 32 highlights

7. Additional information about your emissions warranty coverage, under Federal and California requirements HOW DO I GET WARRANTY SERVICE? To get service under your emission warranties, take your vehicle to any Lincoln dealer as soon as possible after illumination of the Malfunction Indicator Light or it has failed an EPA-approved test or a California Smog Check inspection. Be sure to show the dealer the document that says your vehicle has failed the test. Your dealer will determine whether the repair is covered by the warranty. If the dealer has a question about Emissions Performance Warranty coverage, it will forward the question to Ford Motor Company, which must make a final decision within 30 days after you bring your vehicle in for repair. (The decision will be made within a shorter time if state, local, or federal law requires you to have the vehicle repaired more quickly in order to avoid additional penalties.) The deadline for a determination about Emissions Performance Warranty Coverage does not need to be met if you request a delay, agree to a delay in writing, or if the delay is caused by an event for which neither Ford Motor Company nor your dealer is responsible. If a question about Emissions Performance Warranty coverage is referred to Ford Motor Company, you will be notified by Ford Motor Company in writing if your claim for warranty coverage is denied. The notice will explain the basis for denying your claim. If you fail to receive this notice within a timely manner, as determined above, Ford Motor Company will perform the warranty repair for you free of charge. You will be notified by Ford Motor Company in writing if your claim for warranty coverage is denied. The notice will explain the basis for denying your claim. If you fail to receive this notice, Ford Motor Company will perform the warranty repair for you free of charge. HOW DO I HANDLE EMERGENCY REPAIRS? If your vehicle needs an emergency warrantable repair and a Ford Motor Company dealer is not available, or if a Ford Motor Company dealer cannot perform warrantable repair(s) within 30 days of you bringing your vehicle to the dealer, repairs may be performed at any service establishment or by you using Ford equivalent replacement parts. Ford Motor Company will reimburse you for the cost of these warranty repairs including diagnosis, if you take the part(s) that are replaced and the 27

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
7. Additional information about your emissions warranty
coverage, under Federal and California requirements
HOW DO I GET WARRANTY SERVICE?
To get service under your emission warranties, take your vehicle to any
Lincoln dealer as soon as possible after illumination of the Malfunction
Indicator Light or it has failed an EPA-approved test or a California Smog
Check inspection. Be sure to show the dealer the document that says
your vehicle has failed the test.
Your dealer will determine whether the repair is covered by the warranty. If
the dealer has a question about Emissions Performance Warranty coverage,
it will forward the question to Ford Motor Company, which must make a
final decision within 30 days after you bring your vehicle in for repair. (The
decision will be made within a shorter time if state, local, or federal law
requires you to have the vehicle repaired more quickly in order to avoid
additional penalties.) The deadline for a determination about Emissions
Performance Warranty Coverage does not need to be met if you request a
delay, agree to a delay in writing, or if the delay is caused by an event for
which neither Ford Motor Company nor your dealer is responsible.
If a question about Emissions Performance Warranty coverage is referred
to Ford Motor Company, you will be notified by Ford Motor Company in
writing if your claim for warranty coverage is denied. The notice will
explain the basis for denying your claim. If you fail to receive this notice
within a timely manner, as determined above, Ford Motor Company will
perform the warranty repair for you free of charge.
You will be notified by Ford Motor Company in writing if your claim for
warranty coverage is denied. The notice will explain the basis for
denying your claim. If you fail to receive this notice, Ford Motor
Company will perform the warranty repair for you free of charge.
HOW DO I HANDLE EMERGENCY REPAIRS?
If your vehicle needs an emergency warrantable repair and a Ford Motor
Company dealer is not available, or if a Ford Motor Company dealer
cannot perform warrantable repair(s) within 30 days of you bringing
your vehicle to the dealer, repairs may be performed at any service
establishment or by you using Ford equivalent replacement parts.
Ford Motor Company will reimburse you for the cost of these warranty
repairs including diagnosis, if you take the part(s) that are replaced and the
27