1997 Mercury Tracer Warranty Guide 1st Printing - Page 29

1997 Mercury Tracer Manual

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11. State warranty enforcement laws These state laws - sometimes called "lemon laws" - allow owners to receive a replacement vehicle or a refund of the purchase price, under certain circumstances. To the extent your state law allows, Ford Motor Company requires that you first send us a written notification of any defects or non-conformities that you have experienced with your vehicle. (This will give us the opportunity to make any needed repairs before you pursue the remedies provided by your state's law). In other states, Ford Motor Company requests that you give us the written notice. Send your written notification: Ford Motor Company Customer Assistance Center 300 Renaissance Center P.O. Box 43360 Detroit, MI 48243 29

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11. State warranty enforcement laws
These state laws - sometimes called “lemon laws” - allow owners to
receive a replacement vehicle or a refund of the purchase price, under
certain circumstances.
To the extent your state law allows, Ford Motor Company requires that
you first send us a written notification of any defects or non-conformities
that you have experienced with your vehicle. (This will give us the
opportunity to make any needed repairs before you pursue the remedies
provided by your state’s law).
In other states, Ford Motor Company requests that you give us the
written notice.
Send your written notification:
Ford Motor Company
Customer Assistance Center
300 Renaissance Center
P.O. Box 43360
Detroit, MI 48243
29