2000 Mercury Cougar Warranty Guide 1st Printing - Page 1

Your satisfaction is our #1 goal. If you have questions or concerns with your vehicle, we suggest you follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If the inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Assistance Center. In the United States: Ford Motor Company Customer Assistance Center 16800 Executive Plaza Drive P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) TDD for hearing impaired: 1-800-232-5952 Outside the U.S. or Canada: Ford Motor Company Worldwide Direct Market Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 In Middle East & North Africa: Ford Middle East & North Africa Customer Assistance Center Bin Khedia Bldg. Opp Dubui Crk. 3rd Floor, Office 301 Dubai, United Arab Emirates Telephone: 971-4-326084 Fax: 971-4-327299 E-Mail: [email protected] In Canada: Ford Motor Company Customer Assistance Centre of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5B4 1-800-565-3673 (FORD) In Puerto Rico and Virgin Islands: Ford Motor Company Caribbean Inc. P.O. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Fax: (787) 781-8975