2000 Mercury Cougar Warranty Guide 1st Printing - Page 6

2000 Mercury Cougar Manual

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2. Important information you should know IF YOU NEED CUSTOMER ASSISTANCE Your Ford Motor Company dealer is available to assist you with all your automotive needs. Please follow the procedures outlined on the front page of this booklet. In addition, if you are an eligible U.S. owner, you may use - at no cost the services of the Dispute Settlement Board. The Board is a panel of impartial individuals who resolve disputes. For details, see Dispute Settlement Board, page 26 or call1-800-428-3718. KNOW WHEN YOUR WARRANTY BEGINS Your Warranty Start Date is the day you take delivery of your new vehicle or the day it is first put into service (for example, as a dealer demonstrator), whichever occurs first. CHECK YOUR VEHICLE We try to check vehicles carefully at the assembly plant and the dealership, and we usually correct any damage to paint, sheet metal, upholstery, or other appearance items. But occasionally something may slip past us, and a customer may find that a vehicle was damaged before he or she took delivery. If you see any damage when you receive your vehicle, notify your dealership within one week. MAINTAIN YOUR VEHICLE PROPERLY Your glove compartment contains an Owner Guide and a Scheduled Maintenance Guide which indicate the scheduled maintenance required for your vehicle. Proper maintenance guards against major repair expenses resulting from neglect or inadequate maintenance, and may help increase the value you receive when you sell or trade your vehicle. It is your responsibility to make sure that all of the scheduled maintenance is performed and that the materials used meet Ford engineering specifications. Failure to perform scheduled maintenance as specified in the Service Guide will invalidate warranty coverage on parts affected by 2

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2. Important information you should know
IF YOU NEED CUSTOMER ASSISTANCE
Your Ford Motor Company dealer is available to assist you with all your
automotive needs. Please follow the procedures outlined on the front
page of this booklet.
In addition, if you are an eligible U.S. owner, you may use - at no cost -
the services of the Dispute Settlement Board. The Board is a panel of
impartial individuals who resolve disputes. For details, see
Dispute
Settlement Board
, page 26 or call1-800-428-3718.
KNOW WHEN YOUR WARRANTY BEGINS
Your
Warranty Start Date
is the day you take delivery of your new
vehicle or the day it is first put into service (for example, as a dealer
demonstrator), whichever occurs first.
CHECK YOUR VEHICLE
We try to check vehicles carefully at the assembly plant and the
dealership, and we usually correct any damage to paint, sheet metal,
upholstery, or other appearance items. But occasionally something may
slip past us, and a customer may find that a vehicle was damaged before
he or she took delivery. If you see any damage when you receive your
vehicle, notify your dealership within one week.
MAINTAIN YOUR VEHICLE PROPERLY
Your glove compartment contains an
Owner Guide
and a
Scheduled
Maintenance Guide
which indicate the scheduled maintenance
required for your vehicle. Proper maintenance guards against major
repair expenses resulting from neglect or inadequate maintenance, and
may help increase the value you receive when you sell or trade your
vehicle.
It is your responsibility to make sure that all of the scheduled maintenance
is performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance as specified in
the Service Guide will invalidate warranty coverage on parts affected by
2