2009 Mercury Mariner Warranty Guide 2nd Printing - Page 19

Maintenance/Wear The New Vehicle Limited Warranty does not cover: (1) parts and labor needed to maintain the vehicle; and (2) the replacement of parts due to normal wear and tear. You, as the owner, are responsible for these items. See your Scheduled Maintenance Guide. Some examples of maintenance and normal wear are: • oil changes • clutch linings • oils, lubricants, other fluids • oil/air filters • tire rotation/inflation • Wiper blades • Wheel alignments and tire balancing • Brake pad/lining • cleaning/polishing Where a vehicle has no factory-related defect, and is therefore not entitled to a warranty related repair, replacement or adjustment, it is Ford policy nonetheless to provide certain maintenance items, when necessary, free of charge during a limited period: • wiper blade replacements will be provided during the first 12 months in service, regardless of miles driven • wheel alignments and tire balancing (unless required by a warranty repair) will be provided during the first 12 months or 12,000 miles in service, whichever occurs first • Brake pad/lining replacements will be provided during the first 12 months or 18,000 miles in service, whichever occurs first SYNC Hands-Free Communications and Entertainment System If your vehicle is equipped with SYNC, the New Vehicle Limited Warranty does not cover repairs under certain conditions. Some examples include: • Loss of personal recording media, software or data • Failure to provide proper installation environment • Damage caused by: • abnormal use such as insertion of foreign objects, fluid spillage • unauthorized modification to alter functionality or capability • computer or internet viruses, bugs, worms, Trojan Horses, cancelbots • installation of unauthorized software, peripherals and attachments • unauthorized, unapproved and/or incompatible repairs, upgrades and modification 14