2009 Mercury Mariner Warranty Guide 2nd Printing - Page 2

Your satisfaction is our #1 goal. If you have questions or concerns about your vehicle, we suggest you follow these steps: 1. Contact your Sales Representative or Service Advisor at your selling/servicing dealership. 2. If your inquiry or concern remains unresolved, contact the Sales Manager or Service Manager at the dealership. 3. If the inquiry or concern cannot be resolved at the dealership level, please contact the Ford Customer Relationship Center. In the United States: Ford Motor Company Customer Relationship Center P.O. Box 6248 Dearborn, MI 48121 1-800-392-3673 (FORD) (TDD for the hearing impaired: 1-800-232-5952) www.customersaskford.com In Caribbean, Central America, Israel and Sub-Saharan Africa: Ford Motor Company Ford Export Operations Attention: Owner Relations 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, MI 48101 Telephone: (313) 594-4857 Fax: (313) 390-0804 E-mail: [email protected] In Middle East: Ford Middle East Customer Assistance Center API World Tower Sheikh Zayed Road Dubai, United Arab Emirates Telephone: 971-4-3326084 Fax: 971-4-3327299 E-Mail: [email protected] www.me.ford.com In Canada: Customer Relationship Centre Ford Motor Company of Canada, Limited P.O. Box 2000 Oakville, Ontario L6J 5E4 1-800-565-3673 (FORD) www.ford.ca In Puerto Rico and Virgin Islands: Ford International Business Development, Inc. Customer Assistance Center P.O. Box 11957 Caparra Heights Station San Juan, PR 00922-1957 Telephone: (787) 782-5959 Ext.233 Fax: (787) 781-8975 E-mail: [email protected] www.ford.com.pr