2009 Mercury Mariner Warranty Guide 2nd Printing - Page 6

2009 Mercury Mariner Manual

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1. Introduction Ford Motor Company and your selling dealer thank you for selecting one of our quality products. Our commitment to you and your vehicle begins with quality protection and service. When you need warranty repairs, your selling dealer would like you to return to it for that service, but you may also take your vehicle to another Ford Motor Company dealership authorized for warranty repairs. Certain warranty repairs require special training though, so not all dealers are authorized to perform all warranty repairs. That means that, depending on the warranty repair needed, the vehicle may need to be taken to another dealer. If a particular dealership cannot assist you, then contact the Customer Relationship Center at 1-800-392-3673. If you own or lease a 2009-model E-350 Livery Van equipped with the Livery Service Package or a 2009-model Crown Victoria Police Interceptor equipped with the Fleet Crown Police Package Option, refer to the Addendum Card that was given to you when you took delivery of your vehicle for further explanation of the amendments to the New Vehicle Limited Warranty. Please ask the vehicle modifier for a copy of the Addendum Card if you wish to review it prior to taking delivery of the vehicle. This booklet explains in detail the warranty coverages that apply to your 2009-model car or light truck. If you bought a previously owned 2009-model vehicle, you are eligible for any remaining warranty coverages. Ford Motor Company provides the Emissions Defect Warranties and Emissions Performance Warranties which cover your emissions control systems, and Noise Emissions Warranty which applies only to medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 17-31). 1

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1. Introduction
Ford Motor Company
and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.
When you need warranty repairs, your selling dealer would like you to
return to it for that service, but you may also take your vehicle to
another Ford Motor Company dealership authorized for warranty repairs.
Certain warranty repairs require special training though, so not all
dealers are authorized to perform all warranty repairs. That means that,
depending on the warranty repair needed, the vehicle may need to be
taken to another dealer. If a particular dealership cannot assist you, then
contact the Customer Relationship Center at 1-800-392-3673.
If you own or lease a 2009-model E-350 Livery Van equipped with the
Livery Service Package or a 2009-model Crown Victoria Police
Interceptor equipped with the Fleet Crown Police Package Option, refer
to the Addendum Card that was given to you when you took delivery of
your vehicle for further explanation of the amendments to the New
Vehicle Limited Warranty. Please ask the vehicle modifier for a copy of
the Addendum Card if you wish to review it prior to taking delivery of
the vehicle.
This booklet explains in detail the warranty coverages that apply to your
2009-model car or light truck. If you bought a previously owned
2009-model vehicle, you are eligible for any remaining warranty
coverages.
Ford Motor Company provides the
Emissions Defect Warranties
and
Emissions Performance Warranties
which cover your emissions
control systems, and
Noise Emissions Warranty
which applies only to
medium/heavy duty trucks over 10,000 pounds Gross Vehicle Weight
Rating (pages 17-31).
1