2015 Nissan Murano Navigation System Owner's Manual - Page 184

2015 Nissan Murano Manual

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8. Troubleshooting guide Symptom Possible cause Possible solution Use a cellular phone compatible with the system. Visit www.nissanusa.com/bluetooth/ to check compatibility. Check the registration procedure, and then register the cellular phone again. The system does not recognize the connection The cellular phone is not compatible with the inof a cellular phone. The system does not vehicle hands-free phone system. receive or make a call. The cellular phone is not connected. The phone operation is limited by the functions (such Remove any settings that are limiting use of the cellular as dial lock, etc.) of the registered cellular phone. phone, and then perform registration again. The other party cannot hear your voice. The other party can hear your voice, but it cracks or cuts out. Mute function is enabled. The cellular phone is not connected. Verify mute function is disabled. Check the registration procedure, and then register the cellular phone again. Close the windows to shut out ambient noise. The fan speed of the heater/air conditioner is too fast. Decrease the fan speed of the heater/air conditioner. The ambient noise level is excessive. (For example: heavy rain, construction sites, inside a tunnel, oncoming vehicles, etc.) The noise generated by driving the vehicle is too loud. The incoming or outgoing voice level is too loud. The voice is cut out or noise is heard during a The wireless BluetoothŠ connection may be discall. rupted depending on the location of the cellular phone. Reduce the vehicle speed. Adjust the incoming or outgoing voice level properly. Do not place the cellular phone in an area surrounded by metal or far away from the in-vehicle hands-free phone system. Do not place a cellular phone close to the seats or your body. When a cellular phone is operated to make a Some models of a cellular phone do not switch to the This is not a malfunction. Make a call again using the call, the hands-free function becomes unavail- hands-free mode when they are operated to make a hands-free function. able. call. The other party's voice cannot be heard. There The volume level is set to the minimum. is no ring tone. A cellular phone is not connected. Adjust the volume level. Check the registration procedure, and then register the cellular phone again. 8-14

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8. Troubleshooting guide
Symptom
Possible cause
Possible solution
The system does not recognize the connection
of a cellular phone. The system does not
receive or make a call.
The cellular phone is not compatible with the in-
vehicle hands-free phone system.
Use a cellular phone compatible with the system. Visit
www.nissanusa.com/bluetooth/ to check compatibility.
The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such
as dial lock, etc.) of the registered cellular phone.
Remove any settings that are limiting use of the cellular
phone, and then perform registration again.
The other party cannot hear your voice.
The other party can hear your voice, but it
cracks or cuts out.
Mute function is enabled.
Verify mute function is disabled.
The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the heater/air conditioner is too fast.
Decrease the fan speed of the heater/air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel,
oncoming vehicles, etc.)
Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too
loud.
Reduce the vehicle speed.
The incoming or outgoing voice level is too loud.
Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a
call.
The wireless Bluetooth
¡
connection may be dis-
rupted depending on the location of the cellular
phone.
Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a
call, the hands-free function becomes unavail-
able.
Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call.
This is not a malfunction. Make a call again using the
hands-free function.
The other party’s voice cannot be heard. There
is no ring tone.
The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
8-14