3Ware 7506-4LP User Guide

3Ware 7506-4LP - Escalade RAID Controller Manual

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  • 3Ware 7506-4LP | User Guide - Page 1
    User Guide Escalade® ATA RAID Controller Supports the 7000 and 8000 Series and Release 7.7.x of the 3ware Software PN 900-0041-00 December, 2003
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    , mechanical, photocopying, recording or otherwise, without the proper written consent of 3ware, Inc., 455 West Maude Ave., Sunnyvale, CA 94085. Trademarks 3ware, Escalade, and 3DM are all registered trademarks of 3ware, Inc. The 3ware logo, StorSwitch, TwinStor, and R5 Fusion are all trademarks of
  • 3Ware 7506-4LP | User Guide - Page 3
    and manage your disk arrays 11 Background media scan and dynamic sector repair enhance data integrity . . . 12 Quick Installation Guide 14 3ware Hardware Installation 17 To remove an existing Escalade ATA RAID Controller 17 Installing a Parallel ATA RAID Controller 18 Connect the interface
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    Create disk arrays 49 Install the 3ware driver 49 Reboot the machine 50 RAID array initialization 50 Install the 3DM disk management utility 51 Replacing an existing ATA RAID controller with a new version of the controller . 52 Updating the 3ware driver 52 Installing/Upgrading the 3ware driver
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    Driver (For experts only 77 3DM Disk Management Utility 79 Windows Installation 80 Installing 3DM for Windows 2000/XP/2003 80 Linux Installation 81 Uninstalling 3DM 83 Checking Array Status 84 View status using your standard browser 84 Password setup 89 Enable/disable password protection
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    iv 3ware Escalade ATA RAID Controller User Guide
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    Escalade 8506-12MI Serial ATA RAID Controller . . . 24 Multi-lane Cable (InfiniBand 4x, SFF-8470 24 3ware BIOS Tool 29 Disk Array Configuration Main Display, RAID 1 Example . . . . 30 Disk Array Advance Details Screen 31 Selecting Drives for a Mirrored Array 32 Create Disk Array Display, RAID
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    Installation or Removal Dialog Box 99 A Warning for All Software Removal Requests 99 Confirmation of Successful Software Removal 99 Administrator Privileges Required Warning 99 Firmware Upgrade Requirement Warning 100 System Reboot Request 100 vi 3ware Escalade ATA RAID Controller User Guide
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    133, 100 ■ Bus Types. ■ 7000-2 is PCI 32 bit / 33 MHz ■ 7006-2 is PCI 32-bit / 66 MHz ■ 7500-4, 7500-4LP, 7500-8, 7500-12, are all PCI 64-bit / 33MHz ■ 7506-4LP, 7506-8, 7506-12, are all PCI 64-bit / 66MHz. ■ Management. 3DM® Disk Management Utility or 3ware Command Line Interface www.3ware.com 1
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    8506-12MI are all PCI 64-bit / 66MHz. ■ Management. 3DM Disk Management Utility or 3ware Command Line Interface ■ BIOS. PC99, PnP, BBS Compliant ■ Windows Support. Windows 2000 with SP3 or newer, Windows XP with SP1 or newer, and Windows Server 2003 ■ Linux Support. Redhat, SuSE. (Drivers available
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    (disk drives and disk mounting brackets are not included): Escalade 7000 series Parallel ATA RAID Controller ■ Escalade Parallel ATA RAID Controller in an ESD-protective bag ■ ATA interface cables (one per port) ■ 3ware installation media with the following: 3DM, Drivers and Escalade User Guide
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    . Protecting Equipment and Data Back up your data! Creating or deleting disk arrays destroys existing files on the member drives. If your drives contain valuable data, back them up and save data elsewhere before changing your array configuration. 4 3ware Escalade ATA RAID Controller User Guide
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    careful when installing the Escalade ATA RAID Controller into your system. Excessive force can damage the board, the cables, your drives or your system. ■ Be sure the board is aligned with its slot on the motherboard before installing. Do not flex the board excessively. ■ Interface cable connectors
  • 3Ware 7506-4LP | User Guide - Page 14
    Before You Begin 6 3ware Escalade ATA RAID Controller User Guide
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    installation ■ Browser-based 3ware Disk Manager (3DM) utility with password security for network management of 3ware storage arrays ■ Command line interface (CLI) for Windows and Linux (available from the 3ware website at http://www.3ware.com/support/download.asp, and described in 3ware Escalade
  • 3Ware 7506-4LP | User Guide - Page 16
    8506 models) Escalade Serial ATA Controller The Escalade 8000 series of Serial ATA RAID cards are the most advanced controllers available, supporting from 2 to 12 Serial ATA drives. These cards provide the highest level of RAID 5 performance and scalability, traditionally seen only with a SCSI array
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    the data on one drive if the other drive fails. Fault tolerance is a basic requirement for mission critical systems like web and database servers. Figure 2. RAID 1 Configuration Example TwinStorTM Technology adds performance to 3ware's mirrored disk arrays Traditional mirroring techniques do
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    = (number of drives -1) ÷ (number of drives). Unlike all other RAID configurations that offer data striping, except for RAID 1, RAID 5 stripe size is limited to 64k. Note: BIOS will reject the creation of a RAID 5 array having less than 3 drives. 10 3ware Escalade ATA RAID Controller User Guide
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    Controllers. Configure and manage your disk arrays The 3ware Disk Array Configuration Utility is a BIOS level tool for creating, deleting, maintaining disk arrays and rebuilding mirrored arrays. From the 3DM Disk Array Configuration Utility, you can also specify hot spares from available drives
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    . 3DM Disk Management Utility runs in the background on the Escalade ATA RAID Controller's host and allows you to monitor the controller and maintain the ATA RAID arrays and drives locally or remotely via a standard web browser. To remotely access 3DM, you are not required to install any software on
  • 3Ware 7506-4LP | User Guide - Page 21
    ECC errors), an error notification is issued to indicate the problem. (See "AEN 026h AEN_DRIVE_ECC_ERROR" on page 105.) If the disk drive is part of a redundant array that is in a redundant state (not DEGRADED, REBUILDING), then Dynamic Sector Repair automatically rewrites the redundant data to
  • 3Ware 7506-4LP | User Guide - Page 22
    Quick Installation Guide Quick Installation Guide 14 3ware Escalade ATA RAID Controller User Guide
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    2. Create arrays Verify your boot device precedes the Escalade ATA RAID Controller in the boot sequence, then press Alt-3 to activate the 3ware Disk Array Configuration Utility at boot time. Specify RAID arrays and hot spares. Step 3. Install system drivers The Escalade ATA RAID Controller drivers
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    Quick Installation Guide 16 3ware Escalade ATA RAID Controller User Guide
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    from the outlet. 3 Open the computer case according to the manufacturer's instructions. 4 Disconnect the disks from the existing Escalade ATA RAID Controller installed in your system. Tip: If your boot disk is connected to the ATA RAID Controller and you intend to retain it as your boot device, note
  • 3Ware 7506-4LP | User Guide - Page 26
    LED drive status connector, if used, will flash for any I/ O activity on any port. Connect the interface cables to the Escalade ATA RAID Controller 1 Connect the interface cables supplied with the product to the ATA RAID Controller. See Figure 5. 18 3ware Escalade ATA RAID Controller User Guide
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    , align the ATA RAID Controller cable so that the colored line is toward the front edge (near the bracket) of the controller card. Mate the connectors carefully without bending any pins. 3 Install the other connectors in the same manner. Install the Escalade ATA RAID Controller in the computer
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    interface cable not connected to the ATA RAID Controller and plug it into the drive or drive carrier. The cable's colored edge denotes Pin 1 and should be adjacent to the 4-pin power plug. Note: Continue to page 26 "Check your installation and close the case". 20 3ware Escalade ATA RAID Controller
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    as SATA disk drives and RAID cages/carriers do not usually support LED disk drive activity indicators on a per port basis. Note: If your serial controller is either a model 8506-8MI or 850612MI, turn to page 24 and follow the instructions in that section. Connect the interface cables to the Escalade
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    the filler bracket in step 4. Connect the drives to the interface cables Using native serial ATA drives 1 If your drives are not already installed in the computer chassis, install them now. Be sure that the drives are connected to the power supply. 22 3ware Escalade ATA RAID Controller User Guide
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    to the ATA RAID Controller and plug it into the drive or drive carrier. One edge of each interface cable connector is keyed to ensure proper installation. Using parallel ATA-133 or ATA-100 drives with a converter kit Notes: UltraATA-66 and UltraATA-33 drives are not supported. 3ware has not tested
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    Ports 0 to 3 Serial number (on plate) Figure 7. 12-Port Escalade 8506-12MI Serial ATA RAID Controller Models 8506-8MI and 8506-12MI have multi-lane internal connectors, each of which can handle up to four drives. These controllers can be installed in an enclosure with a backplane. The type of cable
  • 3Ware 7506-4LP | User Guide - Page 33
    the best performance. Our card should fit in both 32-bit and 64-bit PCI slots with 5V as well as with 3.3V. Line up the Controller so that all pins make proper contact with the PCI slot pins when pushed into place. The Escalade Controller is keyed to ensure proper installation into a full-sized PCI
  • 3Ware 7506-4LP | User Guide - Page 34
    sequence Using your computer's Setup utility, ensure that your boot device precedes the Escalade ATA RAID Controller in the boot sequence. If you have other disks installed on the motherboard, the ATA RAID Controller precedes them in boot order. 26 3ware Escalade ATA RAID Controller User Guide
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    the 3DM Configure page, or you may designate a drive as a Hot Spare through the CLI (Command Line Interface). The first two methods are discussed below. The CLI is available from the 3ware website at http://www.3ware.com/support/download.asp. The manual that accompanies the CLI describes how to work
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    3ware Disk Array Configuration Utility BIOS Screen When designating a spare in the BIOS screen, it is assumed that as you are creating your array, you are "setting aside" drive(s) as Hot Spares. This is done by using the S key on the selected drive. Leaving a drive undesignated results in it
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    Exiting the 3ware BIOS tool Figure 9. 3ware BIOS Tool Press Alt-3 immediately to bring up the 3ware Disk Array Configuration display. Note: If drives are attached and you do not want to install the 3ware BIOS, press Alt-b to bypass the BIOS installation. This is useful when booting temporarily from
  • 3Ware 7506-4LP | User Guide - Page 38
    the utility. Displaying advanced details Selecting Shift-F5 will show the software versions (BIOS, Firmware, monitor), slot #, and model # of the 3ware card (see Figure 11). Press Escape to return to the main 3ware Disk Array Configuration screen. 30 3ware Escalade ATA RAID Controller User Guide
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    Drives section. To include drives that are part of an existing disk array you must first delete the array. Note: Accelerate keys. Anywhere in the BIOS configuration screen, if a user hits the corresponding accelerate keys, it immediately highlights the appropriate button: Alt-C for "Create Array
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    (capacity of smallest drive) Navigate to the Create Array button after selecting all the drives for the array. Press Enter to bring up the Create Disk Array display (see Figure 13 and Figure 14 for examples). Check that the proper drives are listed. 32 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 41
    . Create Disk Array Display, RAID 0 Example Create Disk Array Note: Creating an array will overwrite existing data on its drives. Create a disk array from these drives: Port 1 - IBM-DTLA-387815 Port 2 - IBM-DTLA-387815 Port 3 - IBM-DTLA-387815 512 M 512 M 512 M Select RAID Configuration: Array
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    drives. 3ware Disk Array Configuration Available Drives: Port 0 - QUANTUM FIREBALLP KX27.3 512 M Disk Arrays: Array Unit 1 - 3 drive 64K RAID 5 Port 1 - IBM-DTLA-387815 Port 2 - IBM-DTLAI-n3i8t78R1A5ID5 Array Unit Port 3 - IBM-DTLA-387815 1.0GB 512 M 5112 M 512 M Percentage done : 25% Create
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    for the drive to write all the data to disk before going on to its next task. For this case, you must disable the write cache. To disable the write cache, select disable from the array's Write Cache State selection. The default for Write Cache State is enable. Confirm array configuration Select the
  • 3Ware 7506-4LP | User Guide - Page 44
    disk arrays Modifying a disk array To modify an existing array you must first delete it then recreate it with the new drives. As with all disk array operations, there is no way to modify an existing array without overwriting data on the drives involved. The 7000/8000 series Escalades do not support
  • 3Ware 7506-4LP | User Guide - Page 45
    a disk array 3ware Disk Array Configuration Available Drives: Disk Arrays: *Array Unit 0 - 4 drive 64K RAID 0 Port 0 - QUANTUM FIREBALLP LM30 Port 1 - QUANTUM FIREBALLP LM30 Port 2 - QUANTUM FIREBALLP LM30 Port 3 - QUANTUM FIREBALLP LM30 120.0GB 30.0GB 30.0GB 30.0GB 30.0GB Create Array Delete
  • 3Ware 7506-4LP | User Guide - Page 46
    will not be fault tolerant until it is rebuilt using the Rebuild feature, described in the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters, or until it is automatically rebuilt using a previously created hot spare. 38 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 47
    .0GB Create Array Delete Array Maintain Array Rebuild Array Alt-F1 Help Previous/Next $ Toggle Hot Spare EnterSelect/Deselect F6 Restore Initial Values Esc Cancel F8 Done Figure 18. Degraded RAID 1 Array Drive When Not in Use 3ware Disk Array Configuration Available Drives: Disk Arrays: Array
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    the 3ware Disk Array Configuration Utility or 3DM Disk Management Utility chapters for more information.) Rebuilding a mirrored or RAID 5 array with no hot spare 1 Reboot the system and enter the Disk Array Configuration Utility. 2 If your mirrored or RAID 5 array has a Not in Use member drive, the
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    that you selected the correct array by hitting OK in the Rebuild confirmation display. 5 Select F8 to exit the Disk Array Configuration Utility. The array will begin rebuilding after completion of the operating system load. 6 If the rebuild fails and you have no Available Drives, you must power down
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    Esc Cancel F8 Done Figure 23. Rebuild Array Status Display, RAID 1 Example 11 Press F8 to save your configuration and reboot the system. The rebuild will start within a few minutes of the 3ware driver loading, once the operating system has booted. 42 3ware Escalade ATA RAID Controller User Guide
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    "RAID Disk". 4 Click the boxes in front of the RAID Disk and the degraded array. Select Rebuild. The rebuild starts with the new disk drive. If your system does not have hot swap carriers: 1 Power down the system and remove the disk drive that caused the array to become degraded. www.3ware.com
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    3ware Disk Array Configuration Utility 2 Add a different disk drive to rebuild the array. 3 Press Alt + 3 at Boot time to enter 3ware BIOS. 4 Select the degraded array and the newly added drive. 5 If you want the rebuild to continue even if ECC errors occur on the source disks, then indicate this in
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    with an existing Escalade ATA RAID Controller, follow the instructions in: Installing a drive to an existing ATA RAID controller (page 46). If you have a new drive configuration without an operating system and want to install Windows on a drive managed by the Escalade ATA RAID Controller, follow the
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    system has Windows XP or Windows Server 2003, the screens may be somewhat different. Installing a drive to an existing ATA RAID controller To add the new drive to an existing disk array, refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters. Boot the machine
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    be required to create a 3ware Windows Driver Installation Diskette from the files located on the 3ware CD-ROM. Please refer to the "Readme.txt" file on the 3ware CD-ROM for directions.) Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters
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    for use with full performance when created. The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive. In RAID 10 arrays, data from one half of the
  • 3Ware 7506-4LP | User Guide - Page 57
    to the 3DM Disk Management Utility chapter. Installing the ATA RAID controller on systems that boot from a different device Materials required: ■ 3ware CD-ROM Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters. Install the 3ware driver As
  • 3Ware 7506-4LP | User Guide - Page 58
    for use with full performance when created. The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive. In RAID 10 arrays, data from one half of the
  • 3Ware 7506-4LP | User Guide - Page 59
    the ATA RAID controller on systems that boot from a different device array to become fully redundant, because it takes longer to initialize an array than it does to write zeroes to the array. Install the 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. www.3ware.com 51
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    existing ATA RAID controller with a new version of the controller Caution: Install the correct driver (Escalade 7000/8000 ATA RAID Controller) for the new version Escalade ATA RAID Controller before installing the controller. Your system may not boot with the new version of the ATA RAID controller
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    Replacing an existing ATA RAID controller with a new version of the controller Figure 25. 3ware ATA RAID Controller Properties Display 9 Click on the Update Driver... button. 10 Click Next on the Upgrade Device Driver Wizard (see Figure 26). www.3ware.com 53
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    Upgrade Device Driver screen shown in Figure 27, make sure to select "Display a list of known drivers for this device, so that I can choose a specific driver." Then click Next and follow the instructions. Figure 27. Upgrade/Install Device Driver 54 3ware Escalade ATA RAID Controller User Guide
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    an existing ATA RAID controller with a new version of the controller 2 When the Select a Device Driver dialog appears (see Figure 28), click on the Have Disk... button. Figure 28. Select a Device Driver 3 When the Install from Disk (Figure 29) dialog appears, insert the 3ware driver installation
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    dialog box to highlight it. Then click on Next. Be sure to select the correct driver name, otherwise the driver upgrade will not be successful. The Start Device Driver Installation screen appears (see Figure 31). Figure 30. Select a Device Driver 56 3ware Escalade ATA RAID Controller User Guide
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    Replacing an existing ATA RAID controller with a new version of the controller Figure 31. Start Device Driver Installation 5 Depending on the driver that was packaged with your ATA RAID controller the Digital Signature Not Found screen may appear (see Figure 32). If this screen appears, click on
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    Windows Installation Figure 33. Final driver installation screen 58 3ware Escalade ATA RAID Controller User Guide
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    on-screen to write a signature to the drive. 6 Right click on the drive and select Create Volume. 7 Follow the steps the appear on-screen to create a volume and to assign a drive letter. Install the 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. www.3ware.com 59
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    Windows Installation 60 3ware Escalade ATA RAID Controller User Guide
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    The hardware must be installed before you can configure the Escalade ATA RAID Controller. Red Hat Linux Installation page 62 SuSE Linux Installation page 68 Note: Check 3ware's web site (www.3ware.com) for the latest release notes and for instructions on how to upgrade your driver and firmware to
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    's Setup utility to set the boot order according to how you install your operating system. If you have a new drive configuration without an operating system and want to install Linux on a drive managed by 3ware's ATA RAID controller, follow the instructions in: Installing the ATA RAID controller
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    Red Hat Linux Installation Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters. Note: If you want to boot to an array that is larger than 1 TByte, you must use the LILO boot loader in Red Hat versions 8 and 9. The default boot loader (GRUB)
  • 3Ware 7506-4LP | User Guide - Page 72
    to the 3DM Disk Management Utility chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. Installing the ATA RAID controller on systems that boot from a different device Materials required: ■ 3ware CD-ROM (You will be required to create a 3ware Linux Driver
  • 3Ware 7506-4LP | User Guide - Page 73
    Installation 2 For Red Hat 2.4 kernels, type: cp For example: cp /mnt/rh80/3w-xxxx.* /lib/modules// kernel/drivers Hat 7.2 and newer, add the following line to /etc/modules.conf, if it driver from. 5 If you are using the GRUB boot loader, skip to
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    support multiple build targets from makefile. Note: Boot to UP version of kernel to build all modules except SMP. For SMP, boot to smpkernel. To build UP module, type: make -f Makefile.rh The file created is 3w-xxxx.o To build SMP module, type: 66 3ware Escalade ATA RAID Controller User Guide
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    for use with full performance when created. The first time the array is verified (via the BIOS or 3ware 3DM), the array is initialized. Initialization results in data from one disk (the disk on the lower channel number) being copied to the other drive. In RAID 10 arrays, data from one half of the
  • 3Ware 7506-4LP | User Guide - Page 76
    are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. SuSE Linux Installation Note: Release 7.7 of the 3ware code set (including firmware, driver, and 3DM) supports SuSE versions 8.1 and 8.2 As a Plug and Play device, the Escalade ATA RAID Controller may be configured to be
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    the Escalade ATA RAID Controller as a boot device. Disconnecting the IDE drive while installing Linux will eliminate this problem. After Linux is installed, the drive can be reconnected. Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters
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    to the 3DM Disk Management Utility chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. Installing the ATA RAID controller on systems that boot from a different device Materials required: ■ 3ware CD-ROM (You will be required to create a 3ware Linux Driver
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    be listed before or after 3w-xxxx, depending on the installation. You may see entries like reiserfs, ext3 or scsi_mod. If present, leave them, since the system needs them to boot properly. 2 Mount the floppy drive and copy the driver into a working directory. mount -t msdos /dev/fd0 /floppy cp /mnt
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    Linux Installation Install and run 3DM disk management utility Refer to the 3DM Disk Management Utility chapter. If you are using the 3ware Command Line Interface, refer to the 3ware CLI User Guide. 72 3ware Escalade ATA RAID Controller User Guide
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    or array (page 74). ■ Installing the 3ware driver on a system that boots FreeBSD from a different device (page 75). You will also find instructions for compiling the 3ware driver from the source files. Note: 3DM does not work under FreeBSD, however you can use the 3ware CLI (Command Line Interface
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    the file twe.tgz. You can also download the FreeBSD driver from the 3ware web site (http:// www.3ware.com). ■ FreeBSD installation CD-ROM or diskette. Create disk arrays Refer to the 3ware Hardware Installation and 3ware Disk Array Configuration Utility chapters. Note: Some versions of FreeBSD
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    to the array. Installing the ATA RAID controller on systems that boot from a different device Materials required: ■ 3ware Escalade driver. Check your 3ware CD-ROM for a FreeBSD folder. If you do not find one, download the FreeBSD driver from the 3ware web site (http://www.3ware.com). The driver file
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    Comment out the line under RAID controllers that says #device twe # 3ware Escalade (move to that line and type #) Save the file. Follow FreeBSD instructions to rebuild the kernel and install the new kernel. 3 Reboot with the rebuilt kernel. 4 Back up /modules/twe.ko 5 Copy the driver file (twe.ko
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    the new Makefile to /sys/modules/twe 6 Rebuild the kernel and install the new kernel. 7 Reboot with the rebuilt kernel. If you are using the 3ware Command Line Interface, refer to the CLI documentation. Compiling the Driver (For experts only) If you wish to build the driver yourself (for a different
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    FreeBSD Installation 78 3ware Escalade ATA RAID Controller User Guide
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    CLI (command line interface) available from the 3ware website at http://www.3ware.com/support/download.asp. Refer to the following sections for more information: Windows Installation page 80 Linux Installation page 81 Checking Array Status page 84 Password Setup page 89 Selecting I/O and Rebuild
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    window (see Figure 35) enter the e-mail address of the user who will be receiving the 3DM e-mail status messages. You may enter multiple e-mail addresses, separating each entry with a comma (,). If you do not know your server name, ask your system 80 3ware Escalade ATA RAID Controller User Guide
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    the system containing the Escalade ATA RAID Controller in the address line of your browser. The default URL is http://localhost:1080/. Linux Installation Installing 3DM for Red Hat Linux or SuSE Linux 1 Insert the 3ware software installation CD-ROM for Linux into the CDROM drive. 2 Mount the CD-ROM
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    asks if you want to limit 3DM connections to the local machine: Would you like 3DM connection security to limit connections to localhost only? (default is yes) 9 Change the directory and then eject the CD-ROM disk when finished: cd /home eject cdrom 82 3ware Escalade ATA RAID Controller User Guide
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    type: For Red Hat Linux: /etc/rc.d/init.d/3dm start For SuSE Linux: /etc/rc.d/3dm start Uninstalling 3DM To uninstall 3DM for Linux, follow these steps: 1 Insert the 3ware software installation CD-ROM for Linux into the CD- ROM drive. 2 Mount the CD-ROM disk: mount /dev/cdrom Note: For older Red Hat
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    are indented and listed below their parent array. The type and size of the disks or arrays are listed as well as status of each array, as shown in Figure 36. For arrays undergoing rebuilds, the rebuild status for each drive and port is displayed. 84 3ware Escalade ATA RAID Controller User Guide
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    service level and any service packs that are installed. ■ Detailed information for each controller is displayed, such as its model number, serial number, firmware and BIOS versions, unit count (total number of disk arrays on the controller), and version numbers of the chips on the 3ware card
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    , disk drive capacity, model number, and serial number. Figure 37. 3DM Details Display Before sending an e-mail or calling 3ware Customer Service, it is a good idea to take a snapshot of the Details display so that you can respond to questions about your system configuration to the Customer Support
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    to a yellow box ■ Information, shown next to a blue box The Download Error Log button allows you to save the alarm messages and SMART data to disk. If necessary, the saved file can be shipped to 3ware Customer Support for troubleshooting assistance. A button is also provided to erase the logged data
  • 3Ware 7506-4LP | User Guide - Page 96
    page may differ slightly from the times listed on the Alarms pop-up notification. Figure 39. 3DM Alarms Display The Settings display (see Figure 40) allows you to configure 3DM's email notification, password, background task rate and cache settings. 88 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 97
    settings, alarm, or the configuration pages. If the User password is enabled, 3DM only prompts the user for a password when the browser session is started. The default password for both the User and Administrator is "3ware". Passwords are case sensitive. The password setup procedure is as follows
  • 3Ware 7506-4LP | User Guide - Page 98
    Disk Management Utility 1 Enter the current password in the current password box of the 3DM Settings display (see Figure 40). Note: If password protection is being configured for the first time, enter the factory-set default password "3ware" in the box. 2 Enter the new password in the new password
  • 3Ware 7506-4LP | User Guide - Page 99
    Checking Array Status Figure 42. 3DM User Login Display Enable/disable password protection With the 3DM password utility enabled, using 3DM will require entering the password into the login display shown in Figure 41. To enable password protection, be sure to perform the setup procedure on page 89,
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    and Array Maintenance Settings From the 3DM Configure Display (see Figure 43), you can designate an available drive as a hot spare, schedule rebuilds and media scans, or remove and add a drive as part of a hot swap procedure. Figure 43. 3DM Configure Display 92 3ware Escalade ATA RAID Controller
  • 3Ware 7506-4LP | User Guide - Page 101
    a hot spare Escalade ATA RAID Controllers give you the option to specify a hot spare from one of your available ports (currently shown as offline). Hot spares should be selected after mirror or RAID 5 creation. Refer to Creating a disk array in the 3ware Disk Array Configuration Utility chapter. To
  • 3Ware 7506-4LP | User Guide - Page 102
    completes with time remaining in the window, the operation begins again on the same array (if there is only one array) or continues on to additional redundant arrays. The verify operation stops when the duration in the scheduled window completes. 94 3ware Escalade ATA RAID Controller User Guide
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    Configuration and Array Maintenance Settings ■ Only Media Scan is selected: The media scan operation scans each drive starting at the lowest port. If all the drives a rebuild/initialize operation is required, the rebuild/initialize operation starts. If the rebuild/initialize operation completes in the
  • 3Ware 7506-4LP | User Guide - Page 104
    3DM Disk Management Utility 96 3ware Escalade ATA RAID Controller User Guide
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    Solutions Note: For more assistance troubleshooting problems, see the FAQ and knowledgebase areas of 3ware's website: http://www.3ware.com/support. http://www.3ware.com/NewFaq/3ware.htm. http://www.3ware.comKB/kb.asp Hardware installation Q1: The rail on the ATA RAID controller doesn't fit in the
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    bug sees the system boot drive as two primary master drives. That causes the system to hang. Enter the Dell BIOS setup and reload the BIOS defaults. Software installation Q6: The ATA RAID controller was configured without problems, but the system does not boot. The problem could be one or more
  • 3Ware 7506-4LP | User Guide - Page 107
    shown in Table 1 on page 100 appear when a hardware or software related problem has been detected after the ATA RAID controller has been installed and made operational. Descriptions of each AEN are provided after the table. Figure 45. Installation or Removal Dialog Box Figure 46. A Warning for All
  • 3Ware 7506-4LP | User Guide - Page 108
    Troubleshooting: Problems and Solutions Figure 49. Firmware Upgrade Requirement Warning Figure 50. System Reboot Request AEN Messages The AEN messages issued by the ATA RAID controller when an error is 007h 008h 009h 00Ah 00Bh 00Ch 00Fh 02Eh 100 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 109
    and the array is operating in degraded (nonredundant) mode.The user should replace the bad drive as soon as possible and initiate a rebuild. AEN 003h AEN_CONTROLLER_ERROR The ATA RAID controller has encountered an internal error. Please contact 3ware customer support. www.3ware.com 101
  • 3Ware 7506-4LP | User Guide - Page 110
    of the rebuild changes the state of the array from rebuilding to OK. The data is now redundant. AEN 006h AEN_INCOMP_UNIT At power on initialization time, the ATA RAID controller performs a "rollcall" of all drives attached to the card. After detection of the drives, the ATA RAID controller then uses
  • 3Ware 7506-4LP | User Guide - Page 111
    If the drive returns an error to the ATA RAID controller, the user is notified by this AEN. AEN 00Bh AEN_REBUILD_STARTED The ATA RAID controller notifies the user whenever it starts a rebuild. The rebuild start may be user initiated (by selecting the rebuild button in the 3DM Disk Management Utility
  • 3Ware 7506-4LP | User Guide - Page 112
    to any drive in an array that begins to indicate sector repair messages. This may be an indication of a drive that is beginning to fail. The user may wish to replace the drive, especially if the number of sector repair errors exceeds 3 per month. 104 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 113
    DCB that is written on the drive must be compatible. If an array that was created on a very old Escalade product is connected to a newer Escalade ATA RAID controller, this AEN is posted and the ATA RAID controller rejects the drive. Please contact 3ware technical support if this event occurs. www
  • 3Ware 7506-4LP | User Guide - Page 114
    successfully. No errors were encountered. AEN 02Ch AEN_SECTOR_OVERWRITE If a read error is encountered during a rebuild and the user chooses to ignore the error, the sector in error is reallocated. The user is notified of the event by this AEN. 106 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 115
    occurred on the source or the destination of the rebuild is useful for troubleshooting. AEN 030h AEN_DRIVE_NOT_SUPPORTED Escalade 8000 series Serial ATA Controller only support UltraUDMA-100/ 133 drives. This AEN indicates that an unsupported drive was detected during rollcall or a hot add. This AEN
  • 3Ware 7506-4LP | User Guide - Page 116
    Troubleshooting: Problems and Solutions 108 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 117
    interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful , use shielded cables and connectors between all parts of the computer system. www.3ware.com 109
  • 3Ware 7506-4LP | User Guide - Page 118
    of the drivers, please refer to our WEB site at www.3ware.com for current certification information. European Community Conformity Statement The StorSwitch Controller Card Model StorSwitch Directive 89/23/EEC Low Voltage Directive . 110 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 119
    under this provision shall become the property of 3ware. Software Warranty: 3WARE, INC. will replace a defective media purchased with Software License Agreement at our website: http://www.3ware.com/support/rma_form.asp 3ware warranty service is provided by returning the defective product to 3ware
  • 3Ware 7506-4LP | User Guide - Page 120
    Support and Services Product information, Frequently Asked Questions, software upgrades, driver files and other support are available through the 3ware World Wide Web site at http://www.3ware.com. 3ware's software library is accessible at: http://www.3ware.com/support/download.asp Web-based software
  • 3Ware 7506-4LP | User Guide - Page 121
    and ordering information Sales and ordering information For sales information, send an electronic mail message to [email protected]. Feedback on this manual Your feedback is welcome. If anything in the guide seems unclear please let us know by sending e-mail to [email protected]. www.3ware.com 113
  • 3Ware 7506-4LP | User Guide - Page 122
    Appendix B. Warranty, Technical Support and Service 114 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 123
    97 BIOS tool 28 C cancelling rebuild 43 changing existing configuration 36 CLI (Command Line Interface) 27 compiling the driver for FreeBSD 77 Compliance and Conformity 109 D defective drive, replacing with spare 28 Deleting a disk array 36 deleting a disk array 36 Determining your configuration 29
  • 3Ware 7506-4LP | User Guide - Page 124
    Spin Up 12 status connector for drive (LED) 18, 21 stripe size, selecting 34 System requirements 4 T Technical Support 111 Tools required 4 Troubleshooting 97 TwinStor 11 U Ultra DMA protocol 104 uninstalling 3DM 83 upgrading the 3ware driver 54 116 3ware Escalade ATA RAID Controller User Guide
  • 3Ware 7506-4LP | User Guide - Page 125
    V verify array 37 W Warranty 111 WHQL 110 Windows Installation 45 Windows XP, Windows 2000, Windows Server 2003 15 write cache properties, selecting 34 Y YaST2 68 www.3ware.com 117
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Escalade
®
ATA RAID Controller
Supports the 7000 and 8000 Series
and Release 7.7.x of the 3ware Software
PN 900-0041-00
December, 2003
User Guide