Acer Aspire 2010 Aspire 2010/2020 Service Guide
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- Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 1
Aspire 2010 Aspire 2020 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw NOTE: This is Aspire 2000 extension model. Please refer to Aspire 2000 Service CD(P/N: VD.A20V5.001) for the disassemble mpeg file. - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 2
Revision History Please refer to the table below for the updates made on Aspire 2010/2020 service guide. D ate Chapter Updates II - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 3
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 4
additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures. IV - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 5
in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 6
12 Aspire 2010 Bottom View 13 Aspire 2020 Open View 14 Aspire 2020 Front View 15 Aspire 2020 Top View 16 Aspire 2020 Left View 17 Aspire 2020 Right View 18 Aspire 2020 Rear View 19 Aspire 2020 Bottom View 20 Indicators 21 Keyboard 23 Embedded Numberic Keypad 24 Hot Keys 25 Windows Keys - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 7
102 Aspire 2010 Parts List 103 Aspire 2020 Parts List 109 Appendix A Model Definition and Configuration 113 Appendix B Test Compatible Components 114 Microsoft Windows XP Home Environment Test 115 Microsoft Windows XP Professional Environment Test 118 Appendix C Online Support Information - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 8
media playback status Intel® Extreme Graphics Technology (for Aspire 2010 use only) ATI Radeon 9700 with 64MB DDR VGA Memory (for model with Discrete VGA only) ATI Radeon 9700 with 128MB DDR VGA Memory (for model with Aspire 2020 only) Supports simultaneous display on external LCD or CRT One LED - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 9
-on-LAN ready (for Aspire 2010 only) 10/100/1000 Mbps Fast Ethernet; Wake-on-LAN ready (for Aspire 2020 only) T 802.11b and 802.11b/g Wireless LAN and Bluetooth Human-Centric Design T Rugged, portable construction T Stylish appearance T Standard 85 key keyboard with four programmable launch keys - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 10
and up to 64MB of video memory (for model with UMA only) ATI Radeon 9700 with 64MB DDR VGA Memory (for model with Discrete VGA only) ATI MOBILITYTM RADEONTM 9700 with 128MB of external DDR video RAM, supporting Microsoft® DirectX® 9.0 (for Aspire 2020 only) Simultaneous LCD and CRT display - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 11
System Block Diagram 4 Chapter 1 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 12
Board Layout Top View Rear View Chapter 1 5 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 13
CRT Connector Printer Connector TV-Out Connector USB Connector USB Connector USB Connector IEEE 1394 Connector Power Board Connector Bluetooth Connector DDR SODIMM Socket ODD Connector T/P Board Connector HDD Connector MINIPCI Connector DDR SODIMM Socket AC Jack Connector Battery Connector LAN - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 14
ports allow you to connect peripheral devices, as you would with a desktop PC. Aspire 2010 Open View # Item Description 1 Screen Wide screen display provides visual output. 2 Power mouse. The scroll key scrolls the contents of a window up and down, as well as right and left. Chapter 1 7 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 15
microphone for audio input 3 4 in 1 Card Reader Supports: T Memory Stick T MultiMediaCard T SecureDigital T SmartMedia 4 Latch Locks and releases the lid 5 Bluetooth Button Starts Bluetooth functionality 6 Wireless Button Turns an internal wireless device on or off 8 Chapter 1 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 16
Aspire 2010 Top Panel # Item Description 1 Built-in Microphone For recording audio on the computer 2 Status Indicator LEDs that turn on and off to show the system status Chapter 1 9 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 17
Aspire 2010 Left Panel # Item Description 1 PC Card Slot Type II PC card slot, supports PCMCIA or CardBus 2 PC card eject button Press the eject button to remove a PC card from the PC card slot 3 LED Indicator Lights up when - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 18
Aspire 2010 Right Panel # Item Description 1 Infrared Port Interfaces with infrared devices (e.g., infrared printer, IR-aware computer) 2 DC-in Jack Connect the AC adapter 3 Kensington lock slot - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 19
Aspire 2010 Rear Panel # Icon Item 1 S-Video Description Connects to a television or display device with Svideo input. 2 External display port Connects an external (VGA) display monitor. 3,4,8 5 6 7 USB Ports Network Jack Modem Jack Parallel Port Three USB2.0 ports for connecting USB - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 20
2010 Bottom View # Item Description 1 Mini-PCI Slot Slot for adding mini-PCI cards 2 Hard Disk Bay Removable cover provides access to the computer's hard drive. 3 Memory Compartment Removable cover provides access to the memory slots for upgrading the computer's memory. 4 Battery - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 21
Aspire 2020 Open View # Item Description 1 Screen Wide screen display provides visual output 2 Power Button Turns the computer on scroll key functions as the buttons on a computer mouse. The scroll key scrolls the contents of a window up and down, as well as right and left 14 Chapter 1 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 22
Aspire 2020 Front View # Icon Item Description 1 Headphone-in Jack Connects headphones for audio output 2 Microphone-in Jack Connects an external microphone for audio input 3 4 in 1 Card Reader Supports: T MemoryStick T MulitMediaCard T SecureDigital T SmartMedia 4 Latch Locks - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 23
Aspire 2020 Top View # Item Description 1 Built-In Microphone For recording audio on the computer 2 Status Indicator LEDs that turn on and off to show system status 3 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 24
Asipre 2020 Left View # Item Description 1 PC card slot Type II PC card supports PCMCIA or CardBus 2 PC card eject button Press the eject button to remove a PC card from the PC card slot 3 Eject button Ejects optical disc 4 Slot-loading Optical Support an optical disc Chapter 1 17 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 25
Aspire 2020 Right View # Item Description 1 Infrared Port Interfaces with infrared devices(e.g. infrared printer, IR. aware computer, etc..) 2 DC-in Jack Connect the AC power adapter 3 Kensingtone - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 26
Aspire 2020 Rear View # 1 2 3,4,8 5 6 7 9 Icon Item S-Video External display port Description Connects to a television or display device with Svideo input. Connects an external (VGA) display monitor. USB Ports Network Jack Modem Jack Parallel Port Three USB2.0 ports for connecting USB devices. - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 27
Aspire 2020 Bottom View # Item Description 1 Mini-PCI Slot Slot for adding mini-PCI slot 2 Hard Disk Bay Removable cover provides access to the computer's hard disk drive 3 Memory Compartment Removable cover provides access to the memory slots for upgrading the computer's memory 4 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 28
the front of the palm rest area. These indicators show the status of the computer and its componetns. Aspire 2010 Aspire 2020 The three indicators located above the keyboard provide the following status information: Icon Description Caps Lock activity Blue -- Captial lock is on Num Lock activiy - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 29
T Media includes all internal media devices, such as HDD and ODD. T Flash when receiving mails T Hard disc drive is reading or writing data Battery mode Bluetooth mode Wireless LAN mode T Blue -- fully charged T Flashing orange -- Low power T Orange -- Charging T Readable when LCD lid closed - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 30
Keyboard The keyboard features full-size keys with an embedded keypad, separated cursor keys, two Windows keys, and twelve function keys (hot keys). Special keys Lock keys Aspire 2010 Aspire 2020 The computer features three lock keys, each with its own status indicator light. Lock Key Caps Lock - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 31
. With the embedded keypad turned on, the following actions are possible: Desired Access Number keys on embedded keypad Cursor-control keys on embedded keypad Main keyboard keys Num Lock On Type numbers using embedded keypad in the normal way. Hold down the jkey while using the cursor keys on the - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 32
Hotkeys Using the Fn key with another key creates a hot key, providing a quick and convenient method for controlling various functions. To use a hot key, first hold down the Fn key. Next, press the second key in combination. Finally, release both keys. Aspire 2010 Chapter 1 25 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 33
Button. °Fn+F4" is assigned as the Sleep button in ACPI mode. User can set the action of the Sleep Button on the Power Management property. The events occur: T Any key pressed T Pointing device movement USB Device does not need to support. This key will cause the internal touchpad pointing device to - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 34
Aspire 2020 . °Fn+F4" is assigned as the Sleep button in ACPI mode. User can set the action of the Sleep Button on the Power Management property. events occur: T Any key pressed T Pointing device movement USB Device does not need to support. This key will cause the internal touchpad pointing device - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 35
Keys The keyboard features two keys that perform Windows-specific functions. Key Windows logo key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 36
Euro key Your computer supports the new Euro currency character. First, hold down the Alt Gr key, and then press the Euro key. Chapter 1 29 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 37
Touchpad The build-in touchpad is a PS/2 compatible pointing device that senses movement on its surface. The cursor responds to your finger movements on the touchpad. In addition, the two click buttons provide the same functionality as a computer mouse, while the scroll key enables easy up and down - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 38
Function Drag Left Button Click and hold. Then slide your finger across the touchpad to drag the cursor over the selection. Access context menu Scroll Righ Button 4-Way Scroll Way Click once Tap Tap twice quickly. On the second tap, slide your finger across the touchpad to drag the cursor over - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 39
Launch Keys Located at the top of the keyboard are four buttons, in addition to the power button. These buttons first four launch keys can be set by the user. To set the launch keys, run the Acer Launch Manager. Aspire 2010 Aspire 2020 # Email Web browser P1 P2 Description Launches your email - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 40
DMI 2.0, USB, VGA BIOS, CDROM bootable Set by setup manual Second Level Cache Item Cache controller Cache size 1st level cache control 2nd level cache control Cache scheme control Built-in CPU 1MB or 2MB Always enabled Always enabled Fixed in write-through Specification System Memory Item Memory - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 41
type LAN connector location Specification 10/100 Mbps (Aspire 2010) 10/100/100 Mbps (Aspire 2020) RJ45 Rear side . Modem / Bluethooth Interface Item Data modem data baud rate (bps) Supports modem/bluetooth protocol Modem connector type Modem connector location Specification 56K V.92 for MDC - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 42
model name Model Optical Media Drive Disc Performance compatibility Data Buffer Capacity Interface Read Function Applicable Discs Write Function Applied Format Writing Method Specification Panasonic Aspire 2010 Aspire 2020 -R: 3.95/4.7GB DVD-RW: 4.7GB DVD-RAM: 2.6/4.7GB CD-ROM Mode-1 CD-ROM XA - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 43
disc in the drive, it is needed to push the disc manually) Unload: The disc can be unloaded automatically by motor powered mechanism Interface Item Video vendor Video name Chip voltage Supports ZV (Zoomed Video) port ATI M11P Core/1.5V No Specification Video Resolution Mode (for both LCD and CRT - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 44
available. DMA channel 1 378h, 278h IRQ7, IRQ5 USB Port Item USB compliancy level OHCI Number of USB port Location Serial port function control Specification 2.0 USB 2.0 3 Rear side Enable/Disable by BIOS setup PCMCIA Port Item PCMCIA controller Supports card type Number of slots Access location - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 45
of keypads Windows logo key Internal & external keyboard work simultaneously Specification ENE KB910 Standard keyboard w/o launch button embeded 84/85/88 keys with 101/102 key emulation inverted "T" cursor layout ; 3mm(minimum) key travel Yes Yes Battery Item Vendor & model name Battery Type Pack - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 46
backlight (Vrms) Specification Yes Yes Yes 3.3 3.3 3.3 690 690 690 AC Adapter Item Specification Vendor & model name Delta ADP-65DB Short circuit protection Output can be shorted without damage, and auto recovery Electrostatic discharge (ESD) 15kV (at air discharge) 8kV (at - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 47
Drive Bays Specification 360mm (W) x 273mm (D) x 28-33.49mm (H) (14.2x10.7x1.1-1.32 inches) NOTE: The size and weight of individual units may vary depending on configuration. 3 kg (6.6lbs) NOTE: The size and weight of individual units may vary depending on configuration. Three USB 2.0 Ports, one - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 48
Mechanical Specification Item Material Indicators Switch Specification Recycle plastic PC+ABS 94V0 Power, Media activity, Battery charge, Wireless/Bluetooth communication, Caps lock, Pad lock, Num lock and Scroll lock indicators Power switch Lid switch Touch pad Left/Right Chapter 1 41 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 49
to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press m during POST (when "Press to enter Setup" message is prompted on the bottom of screen). The setup screen displays BIOS as follows:Navigating the BIOS Utility Function Screen Main Advanced Security Boot Exit - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 50
Insyde Software SCU 5:40:09 AM Main Advanced ----Devices Product Name = Aspire 2010 Manufacture Name = Acer System BIOS Version = V1.00 VGA BIOS Version = HDD Model Name = HITACHI_DK23EA-40 HDD Serial Number = 8D4648 ATAPI Model Name= UJDA740 DVD/CDROM Serial #: ( 32 bytes) Asset Tag#: (32 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 51
Memory Parameter Base Extended VGA BIOS Version Description This field reports the base memory size of system. This field reports the extended memory size of the system. This field reports the VGA BIOS version of system. Chapter 2 44 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 52
Enable or Disable. Parameter Date and Time Quiet Boot LCD Auto DIM Network Boot F12 Boot Menu Description The hours are displayed with 24 hours Boot from LAN feature is enabled. When this is not selected, Boot from LAN feature is then disabled. When this is selected, users can modify device boot - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 53
May 20, 2003 5:40:09 Boot Exit ʳԩʳ Quiet Bootʳ LCD Auto DIMʳ˲ ԩ˲ʳ ʳNetwork Boot ʳ˲ ԩ˲F12 Boot Menuʳ ԩ Display big boot logo on screen when system is booting. for Enable or Disable. F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 54
Advanced ʳ ʳ Date and Time ԩʳ ʳ Quiet Boot ˲ʳ ʳ LCD Auto DIMʳ˲ ʳ ԩ Network Boot ԩF12 Boot Menu Security May 20, 2003 5:40:09 Boot Exit Enable or disable the F12 key for Boot Menu during Post for Enable or Disable. Network Boot When this is selected, Boot from LAN feature is enabled - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 55
options: Disabled and Enabled. Insyde Software SCU Main Advanced Infrared Ports(FIR) Parallel Port(LPT) ԩLegacy USB support May 20, 2003 5:40:09 Security Boot Exit FIR Ports -----FIR I/O settings--- -Mode Setting for IRDA- ( ) Disabled ( ) COM1,3F8,IRQ4 ( ) Normal (16550) ( ) IrDA - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 56
. LPT Sub menu: Insyde Software SCU Main Advanced \ Infrared Ports(FIR) Parallel Port(LPT) ԩLegacy USB Security May 20, 2003 5:40:09 Boot Exit FIR Ports -----Port Address Port Definition------------ ( ) None ( ) Standard AT (Centronics) (Ԧ) LPT1, 378, IRQ7 ( ) Bidirectional - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 57
Security Parallel Port(LPT) ԩLegacy USB May 20, 2003 5:40:09 Boot Exit ( ) DMA1 Legacy USB keyboard Floppy Disk USB Mouse Support for Enable or Disable Disabled Enabled Option Description Disable support for Legacy Universal Serial Bus Enable support for Legacy Universal Serial Bus - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 58
are the default and suggested parameter settings. Set Supervisor/User Password If password on boot is required, the password must be set otherwise it Set User Password Set Supervisor Password Description Press Enter to set the user password. When set, this password protects the BIOS Setup - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 59
in this group happened. The following suboptions are all requires the Supervisor password for changes and should be grayed out if the user password was used to enter setup. Allows the user to specify whether or not a password is required to boot. Option Disabled/Enabled Check Uncheck Chapter 2 52 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 60
( ) CD-ROM/DVD Drive (Ԧ) Floppy Drive ( ) Network Boot ---2nd Boot Device--- (Ԧ) Hard Drive ( ) CD-ROM/DVD Drive ( ) Floppy Drive ( ) Network Boot --3rd Boot Device---- ( ) Hard Drive (Ԧ) CD-ROM/DVD Drive (ʳ ʳ ) Floppy Drive ( ) Network Boot [ ] USB Mass storage OK Cancel - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 61
May 20, 2003 5:40:09 Boot Exit Exit Saving Changes Exit Saving Changes to save the current Load Setup Default Setup parameters to CMOS RAM. Discard Changes The system will reboot !!! OK Cancel - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 62
> for Enable or Disable. Load Setup Default Load manufacture default settings. Insyde Software SCU Main Advanced Security May 20, 2003 5:40:09 Boot Exit Exit Saving Changes Load Setup Default Exit Discarding Changes Do you wish to change the current setup Load Setup Default to the - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 63
Discard Changes Restore current settings to original settings. Insyde Software SCU Main Advanced Security May 20, 2003 5:40:09 Boot Exit Exit Saving Changes Discard Changes Exit Discarding Changes Do you wish to restore the current setup Load Setup Default to the original custom - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 64
. 3. Then boot the system from the bootable diskette. The Flash utility has auto-execution function. System Diagnostic Diskette This diagnostic diskette is for the Acer Aspire 2010/2020 series notebook machine. However, system diagnostic utility is not ready as service CD released. Acer HQ CSD will - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 65
procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need will base on Aspire 2000 to modify. If you need to read the mpeg files please refer to Aspire 2000 Service CD, and the P/N is VD.A20V5.001 Chapter 3 Aspire 2010/2020 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 66
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack. 59 Chapter 3 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 67
Disassembly Procedure Flowchart Chapter 3 Aspire 2010/2020 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 68
Item A B C D E F G H I J K L M N O P Description M2.5x5 M2.0x4 M2.5x3 M2.5x4 M2.5x10 M2.5x4 M2.5x14 M2.0x4 M2.5x4 M2.5x14 M2.5x10 M2.5x5 M3.0x3 M2.0x3 2.5x4 M2.5x4 M2.5x5 M2.5x4 61 Chapter 3 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 69
Aspire 2010/2020 Disassembly Procedure This section will guide you how to disassemble the system when you need to perform system service. Please also refer to the disassembly video, if availabled. CAUTION: Before you proceed,make sure you have turned off the system and all peripherals connected. - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 70
. 2. Detach the middle cover from the unit with the flat screw driver. 3. Disconnect the system cable from the middle cover board. 4. Remove middle cover board. 5. Then detach the middle cover board from cover. Disassemble the Keyboard 1. Remove the screws on each side. 2. Pull up both sides of the - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 71
the system. 3. Remove the two screws from the hinge on each side to release the LCD panel. 4. Pull the entire LCD module from the system. Disassemble the MDC and RAM 1. Remove the two screws to release the MDC the upper case. 4. Detach the upper case from the system. Chapter 3 Aspire 2010/2020 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 72
Disassemble the Main Unit ( Touchpad, Bluetooth and LCM Board) 1. Remove the seven screws to release the touchpad supporter bracket. 2. Disconnect the touchpad FPC connector. 3. Disconnect the cable as highlights. 4. Then detach the touchpad bracket from the position. 5. Detach the touchpad PC from - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 73
screw to release the CPU fan from the hinge saddle. 7. Take the CPU fan from the hinge saddle. 8. Remove the three screws to release the left hinge saddle. 9. Detach the left hinge saddle from the system. 10. Remove the the CPU. 15. Detach the CPU fan from the socket. Chapter 3 Aspire 2010/2020 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 74
Disassemble the Main Unit ( VGA, Card Reader, Sub-Woofer and Mainboard) 1. Remove the one screw to release the VGA bracket. 2. Detach the VGA module from the mainboard. 3. Separate the VGA bracket and the VGA board. 4. Remove the ground screw to release the card reader. 5. Disconnect the card reader - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 75
LCD bracket from the panel. 9. Remove the four screws to release the right LCD bracket. 10. Take the right LCD bracket from the panel. Chapter 3 Aspire 2010/2020 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 76
Disassemble the ODD Module 1. Remove the two screws to separate the ODD drive. 2. Detach the ODD bracket. 3. Detach the ODD door. Disassemble the HDD Module 1. Remove the two screws on each side. 2. Separate the hard disk top cover and take the hard drive from the carrier. 3. Remove the hard disk - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 77
Troubleshooting Chapter 4 Use the following procedure as a guide for computer problems. 1. Obtain the failed symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. If any problem - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 78
to isolate the problem to a controller driver has been installed on the computer for the CD/DVD drive. 3. Boot from the diagnostics diskette and start the diagnostics program 4. See if CD-ROM Test is passed when the program runs to CD-ROM/DVD-ROM Test. 5. Follow the instructions in the message window - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 79
this program under Window XP environment. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error. Power System Check To verify the symptom of the problem, power on the computer using each of the following power sources: 1. Remove the battery pack - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 80
correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the main board. T If the problem is not corrected, see "Undetermined Problems". T If the voltage is not correct, go to the next step. NOTE: An audible noise from the power adapter does not always - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 81
the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU: 1. After rebooting, run Touch pad/PS2 Mode Driver - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 82
occurs, continue next step. Replace the CPU with another of the same specifications. If the problems still occurs, go to next step. The main board may be damaged. Replace main board. 3. If the external monitor has the same problem as the internal monitor, the main board may be damaged. Please insert - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 83
xxxxxx: WROTE: xxxx READ: xxxx" Keyboard controller failed during system inquiry about connected devices. The keyboard fails to respond or no keyboard is connected. CMOS data error, probably due to battery power loss. CMOS checksum error. The RAM failed during memory test at the indicated location - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 84
The system memory size does not match with the CMOS record. "CLOCK NOT TICKING CORRECTLY" The system clock does not working correctly. "TIME/DATA CORRUPT - RUN SCU" The time/date information in CMOS is invalid. "MACHINE IS LOCKED - TURN The keyboard operation is locked. KEY" "BOOT SECTOR 0 HAS - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 85
color displayed LCD has extra horizontal or vertical lines displayed. Action in Sequence Enter BIOS Utility to execute "Load Setup Defaults" on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD cable LCD inverter LCD - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 86
from standby LCD cover switch mode after opening the LCD. Main board Battery fuel gauge in Windows doesn't go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack Main board 79 Chapter 4 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 87
Test one USB port each time. USB socket is firmly secured to the main board. Main board Ensure the "Parallel Port" in the "System Devices" of BIOS Setup Utility is set to Enabled. Onboard Devices Configuration Run parallel port test Printer driver Printer cable Printer Main board Keyboard/Touchpad - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 88
Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. Action in Sequence Ensure the telephone cable is firmly plugged into the telephone wall socket and the modem port of the computer. Modem phone port is secured to the main board. modem combo board Main board 81 Chapter - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 89
discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the diagnostic test for several times to isolate the problem. 2. If no error is detected, do not replace any FRU. 3. If any - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 90
attached devices are supported by the computer. 1. Power-off the computer. 2. Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: T Non-Acer devices T Printer, mouse, and other external devices T Battery pack T Hard disk - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 91
How to Build NAPP Master Hard Disc Drive CD to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Insert the NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please press any key to continue. 4. NAPP CD - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 92
create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below. 85 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 93
7. Then insert the System CD to the optical drive. Chapter 4 86 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 94
see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. Disk to Disk Recovery 1. Prepare NAPP CD, Recovery CD and System CD. 2. Put NAPP CD into the optical drive. Then boot up the system. 3. The system will ask you if you want to build NAPP Master HDD. Please - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 95
4. NAPP CD will start to preload the system, please click [Y]. 5. Select Disk to Disk Recovery. Then choose Single Language or Multi-Languages Recovery. NOTE: For Multi-Languages Recovery, not more than five languages could be loaded to the system. Chapter 4 88 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 96
create image files to the system, you do not have to put the Recovery CD to the optical drive in order. Place one Recovery CD to the drive at one time till you finish all Recovery CDs. After you place the Recovery CD to the optical drive, you will see the display below. 89 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 97
7. Then insert the System CD to the optical drive. 8. You will see the screen displaying "PASS" when the system has buit NAPP Master hard disc drive. Chapter 4 90 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 98
JP23 Item Description RJ11/RJ45 Connector CRT Connector Printer Connector TV-Out Connector USB Connector IEEE 1394 Connector Power Board Connector MDC Cable Connector LCD Connector LCM Connector SD Board Connector Int. K/B Connector Bluetooth Connector DDR SODIMM Socket ODD Speaker Chapter 5 91 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 99
JP24 JP25 PCN2 PCN3 Item Description T/P Board Connector HDD Connector AC Jack Battery Connector 92 Chapter 5 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 100
Bottom View JP27 JP29 U40 U45 Item Description Mini-PCI Connector DDR SODIMM Socket BIOS ROM Cardbus Controller Chapter 5 93 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 101
Power Board Top View Rear View SW5 SW2 SW3 SW4 SW1 JP1 D1 D2 D3 D4 Item Description Power Button User Button 1 User Button 1 Internet Bottom E-Mail Bottom To M/B Connector Scroll Lock LED Num Lock LED Caps Lock LED E-Mail LED 94 Chapter 5 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 102
T/P Board Top View Rear View Item SW1 SW2 SW3 Chapter 5 Description Scroll-Up Buttom Scroll-left Buttom Scroll-Right Buttom Item SW7 JP1 JP2 Description Lid Switch To Touch Pad Cable To Buttom Board Cable 95 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 103
Item SW4 SW5 SW6 Description Scroll-Down Buttom Left Buttom Right Buttom Item JP3 JP4 JP5 Description To LED Board Cable To M/B Cable To Media Board Cable 96 Chapter 5 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 104
SD Board Top View Rear View Item JP1 JP2 JP3 JP4 Description Card Reader Socket MIC-In/Line-In Jack SPDIF/Headphone-Out Jack To M/B wire connector Chapter 5 97 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 105
Media Board Top View Rear View SW1 SW2 SW3 SW4 JP1 Item Description Stop Bottom Backward Bottom Media Control Bottom Forward Bottom To T/P Board Connector 98 Chapter 5 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 106
LED Board Top View Rear View SW1 JP1 D1/D2 D3 D4/D5 MIC1 Item Description Arcade Bottom To T/P Board Connector Power Status LED Activity LED Battery Status LED Internal Microphone Chapter 5 99 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 107
Bottom Board Top View Rear View SW1 SW2 JP1 D1 D2 Item Description Bluetooth On/Off Bottom Wireless On/Off Bottom To T/P Board Connector Bluetooth Status LED Wireless Status LED 100 Chapter 5 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 108
) listing in global configurations of Aspire 2010/2020. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please also note that there are some common parts for Aspire 2000, yet the LCD modules are different in two model. Please note that WHEN - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 109
Exploded Diagram 102 Chapter 6 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 110
Aspire 2010 Parts List PHOTO ADAPTER BATTERY PARTNAME ACER P/N ADAPTER W/LED-DELTA 65W ADP-65B AP.T2101.001 ADAPTER W/O LED-LITEON 65W PA-1650-02CR AP.T3503.001 BATTERY LI-ION&CELLS-PANASONIC GC86503PAJ0 TBD BOARD BATTERY LI-ION&CELLS-SAMSUNGGC86508SMG0 MODEM BOARD AMBIT T60M283 TBD 54. - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 111
CORD EC POWER CORD AUS POWER CORD UK POWER CORD SWISS POWER CORD CHINA POWER CORD ITALIAN POWER CORD DENMARK CASE/COVER/BRACKET ASSEMBLY 104 ACER P/N 55.A25V5.001 55.A25V5.002 55.A25V5.003 55.A25V5.004 50.A24V5.001 50.A24V5.002 50.A25V5.001 50.A24V5.003 27 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 112
MIDDLE COVER W/NAME PLATE LOWER CASE ASSY ACER P/N 42.A25V5.001 60.A25V5.001 DIMM COVER UPPER CASE ASSY W/O SPEAKER FAN HINGE SIDDLE 42.A14V5.002 60.A14V5.002 MINI PCI COVER TOUCHPAD BRACKET 42.A14V5.003 33.A24V5.001 HINGE SADDLE -R 33.A14V5.008 HINGE SADDLE-L 33.A14V5.009 Chapter 6 105 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 113
VGA PLATE W/THURMAL PAD ACER P/N 33.A24V5.002 KEYBOARD KEYBOARD ARABIC KEYBOARD BELGIUM KEYBOARD CHINESE KEYBOARD CZECH KEYBOARD DANISH KEYBOARD FRENCH KEYBOARD GERMAN KEYBOARD ITALIAN KEYBOARD NORWEGIAN KEYBOARD PORTUGUESE KEYBOARD SPANISH KEYBOARD SWEDEN KEYBOARD SWISS/G KEYBOARD THAI KEYBOARD - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 114
PHOTO PARTNAME KEYBOARD US INTERNATIONAL KEYBOARD HUNGAIAN KEYBOARD CANADIAN FRENCH KEYBOARD RUSSIAN LCD SAMSUNG MODULE ASSY LCD ) LCD 15.4 IN. WXGA AU (B154EW01) BOARD LCD INVERTER CASE/COVER/BRACKET ASSEMBLY ACER P/N KB.A1402.001 KB.A1402.016 KB.A1402.007 KB.A1402.019 6M.A25V5.011 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 115
WITH LOGO W/ANTENNA-METAL LCD BEZEL LCD BRACKET-L LCD BRACKET-R ACER P/N 60.A25V5.002 42.A14V5.008 33.A14V5.006 33. 47.A14V5.001 47.A14V5.002 MAINBOARD 128MB W/PCMCIA SLOT W/O CPU LB.A2502.001 MEMORY CASE/COVER/BRACKET ASSEMBLY PCMCIA SLOT PCMCIA DUMMY CARD FAN FAN HEATSINK THERMAL MODULE POINTING - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 116
Aspire 2020 Parts List PHOTO PARTNAME ADAPTER ADAPTER W/LED-DELTA 65W ADP-65B ADAPTER W/O LED-LITEON 65W PA-1650-02CR BATTERY BATTERY LI-ION&CELLS-PANASONIC GC86503PAJ0 BATTERY LI-ION&CELLS-SAMSUNGGC86508SMG0 BATTERY LI-ION&CELLS 2150mAH-PANASONIC BOARD MODEM BOARD AMBIT T60M283 MINI PCI - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 117
PHOTO PARTNAME ACER P/N HINGE SADDLE -L 33.A14V5.009 VGA PLATE W/THURMAL PAD 33.A24V5.002 VGA PLATE 33.A14V5.004 HDD CARRIER 42.A14V5.007 HDD CONNECTOR 20.A14V5.001 KEYBOARD KEYBOARD ARABIC KB.A2405.011 KEYBOARD BELGIUM KB.A2405.013 KEYBOARD CHINESE KB.A2405.005 110 Chapter 6 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 118
LCD PARTNAME KEYBOARD CZECH KEYBOARD DANISH KEYBOARD FRENCH KEYBOARD GERMAN KEYBOARD ITALIAN KEYBOARD NORWEGIAN KEYBOARD PORTUGUESE KEYBOARD SPANISH KEYBOARD SWEDEN KEYBOARD SWISS/G KEYBOARD THAI KEYBOARD UK KEYBOARD US INTERNATIONAL KEYBOARD HUNGAIAN KEYBOARD CANADIAN FRENCH KEYBOARD RUSSIAN ACER - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 119
PHOTO FAN HEATSINK POINTING DEVICE READER SPEAKER SCREWS PARTNAME MAINBOARD DISCRETE 64MB W/PCMCIA SLOT W/O CPU MEMORY MAINBOARD UMA W/PCMCIA SLOT W/O CPU MEMORY ACER P/N LB.A2402.001 LB.A2402.002 FAN 23.A14V5.001 THERMAL MODULE 60.A14V5.004 TOUCHPAD 56.A14V5.001 4 IN 1 CARD READER BOARD - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 120
Definition and Configuration Aspire 2010/2020 series Model Number 2012WLCi 2012WLMi 2025WLMi CPU PM 1.5GH z/1M PM 1.5GH z/1M PM 1.8GH z/2M LCD 15.4" WXGA 15.4" WXGA 15.4" WXGA Memory DDR333 1x256M B DDR333 2x256M B DDR333 2x256M B HDD 40GB 40/ 60GB 60/ 80GB Optical 24x Combo 4x DVDDual Slot - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 121
and Windows XP Professional environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the Aspire 2010/2020 Compatibility Test. Report released by the Acer Mobile - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 122
Microsoft Windows XP Home Environment Test CPU HDD LCD Panel Chipset Description Intel (1600 x 1050) TFT Panel LG 15.4" WSXGA+ (1600 x 1050) TFT Panel Intel 855GME Intel ICH4-M Model Number Acer P/N KC.BS001.14G KC.BS001.15G KC.BS001.16G KC.BS001.17G TBD KC.ND001.17G KC.ND001.18G 08K0910 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 123
Optical Drive Memory Wireless LAN Battery Mainboard Adapter Description Model Number Acer P/N QSI 12.7mm Tray Type DVD 512MB MT16VDDF6464H G-335G2 (0.11u) KN.51204.012 Intel Wireless LAN, MiniPCI Type 3B Intel 802.11b KI.CAX01.007 Intel Wireless LAN, MiniPCI Type 3B Intel 802.11b/g AS2010 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 124
AS2010 (JingMold) Keyboard Thai AS2010 (JingMold) Keyboard Belgium AS2010 (JingMold) Keyboard Sweden AS2010 (JingMold) Keyboard Czech AS2010 (JingMold) Keyboard Hungaian AS2010 (JingMold) Keyboard Norway AS2010 (JingMold) Keyboard Danish AS2010 (JingMold) Keyboard Russian Model Number Acer P/N KB - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 125
Microsoft Windows XP Professional Environment Test CPU HDD LCD Panel Chipset Description Intel (1600 x 1050) TFT Panel LG 15.4" WSXGA+ (1600 x 1050) TFT Panel Intel 855GME Intel ICH4-M Model Number Acer P/N KC.BS001.14G KC.BS001.15G KC.BS001.16G KC.BS001.17G TBD KC.ND001.17G KC.ND001.18G - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 126
Optical Drive Memory Wireless LAN Battery Mainboard Adapter Description Model Number Acer P/N QSI 12.7mm Tray Type DVD 512MB MT16VDDF6464H G-335G2 (0.11u) KN.51204.012 Intel Wireless LAN, MiniPCI Type 3B Intel 802.11b KI.CAX01.007 Intel Wireless LAN, MiniPCI Type 3B Intel 802.11b/g AS2010 - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 127
AS2010 (JingMold) Keyboard Thai AS2010 (JingMold) Keyboard Belgium AS2010 (JingMold) Keyboard Sweden AS2010 (JingMold) Keyboard Czech AS2010 (JingMold) Keyboard Hungaian AS2010 (JingMold) Keyboard Norway AS2010 (JingMold) Keyboard Danish AS2010 (JingMold) Keyboard Russian Model Number Acer P/N KB - Acer Aspire 2010 | Aspire 2010/2020 Service Guide - Page 128
valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including: T Service guides for all models T User's manuals T Training materials T Bios updates T Software utilities T Spare parts