Acer GD711 User Manual - Page 34
Appendices
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23 Appendices English Troubleshooting If you experience a problem with your Acer projector, refer to the following troubleshooting guide. If the problem persists, please contact your local reseller or service center. Image Problems and Solutions # Problem Solution 1 No image appears • Connected as described in the "Getting Started" onscreen section. • Ensure none of the connector pins are bent or broken. • Make sure you have removed the lens cap and the projector is switched on. 2 Partial, scrolling • For an incorrectly displayed image: or incorrectly displayed image (for PC (Microsoft® • Open "My Computer", open the "Control Panel", and then double-click the "Display" icon. Windows® 2000, • Select the "Settings" tab. XP, Vista®, Windows 7, Windows 8.1, Windows 10, Macintosh® OS • Verify that your display resolution setting is lower than or equal to WUXGA-RB (1920 x 1200). • Click the "Advanced Properties" button. compliant, If the problem still appears, change the monitor display ChromeOS you are using and follow the steps below: Compliant)) • Verify that the resolution setting is lower than or equal to WUXGA-RB (1920 x 1200). • Click the "Change" button under the "Monitor" tab. • Click "Show all devices". Next, select "Standard monitor types" under the SP box, and choose the resolution mode you need under the "Models" box. • Verify that the resolution setting of the monitor display is lower than or equal to WUXGA-RB (1920 x 1200).