Acer TravelMate 740 User Guide - Page 60
Requesting service, International Traveler’s Warranty (ITW), Before you call, International Traveler
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52 Requesting service 3 Troubleshooting my computer International Traveler's Warranty (ITW) Your computer is backed by an International Traveler's Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet. Read this passport thoroughly. Always have your ITW passport on hand, especially when you travel to receive the benefits from our support centers. Place your proof-ofpurchase in the flap located inside the front cover of the ITW passport. If the country you are traveling in does not have an Acer-authorized ITW service site, you can still get in contact with our offices worldwide. There are two ways to access Acer for technical support and information: • Internet service worldwide (www.acer.com) • Technical support numbers in various countries You can view a list of technical support numbers by following these steps: 1 Click on Start, Settings, Control Panel. 2 Double-click on System. 3 Click on the Support Information button. Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).