BenQ PV270 User Manual - Page 58

Need more help?, Sensor, Range

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The ECO sensor of the monitor does not work well. • The ECO sensor is located at the front bottom of the monitor. Check if there are any obstacles in front of the sensor that keep the sensor from detecting your presence properly. • The colors and the materials of your clothes may affect the detection. Adjust the sensor range if needed. See Sensor Range on page 48 for more information. • Adjust the distance between you and the monitor. If none of the proceeding actions works, it is probably because the materials of your clothes are unique and cannot be detected by the ECO sensor. Please be noted that this is neither a manufacturing defect nor is the sensor damaged. You should turn off the ECO sensor for now in Eco > ECO Sensor. Need more help? If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com for more support and local customer service. 58 Troubleshooting

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58
Troubleshooting
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
visit the local website from
www.BenQ.com
for more support and local customer service.
The ECO sensor of the monitor does not work well.
• The ECO sensor is located at the front bottom of the monitor.
Check if there are any obstacles in front of the sensor that
keep the sensor from detecting your presence properly.
• The colors and the materials of your clothes may affect the
detection. Adjust the sensor range if needed. See
Sensor
Range
on page 48
for more information.
• Adjust the distance between you and the monitor.
If none of the proceeding actions works, it is probably because
the materials of your clothes are unique and cannot be detected by the ECO sensor. Please be
noted that this is neither a manufacturing defect nor is the sensor damaged. You should turn
off the ECO sensor for now in
Eco
>
ECO Sensor
.