Blendtec Designer Series WildSide Owners Manual - Page 8

SECTION 6 - CARE AND CLEANING 6.1 AFTER USE CLEANING 1. Add 1 cup (240 ml) of hot water and a drop of liquid dishwashing soap to the blender jar. 2. Place the lid tightly onto the jar. Place the blender jar on the blender base and, with your hand placed on top of the lid, press the pulse button for 5 seconds. 3. Rinse with clear water until all soap is rinsed from jar and lid. 4. Clean the blender base by simply wiping the base and touchpad with a damp cloth. 6.2 LONG-TERM SANITATION 1. For long-term sanitation, fill the blender jar with hot water. 2. Add one teaspoon (5 ml)of liquid chlorine bleach. 3. Stir for 10 seconds to mix water and bleach. Let mixture stand in blender jar for 5 minutes. 4. Empty water/bleach mixture. Turn jar upside down on dish rack until dry. 6.3 CLEANING TIPS AND CAUTIONS • Do not use abrasives or stiff brushes to clean the blender base or jar as this will dull or scratch the surface. Cosmetic damage is not covered by warranty. • NEVER submerge the blender motor in water. Avoid submerging blender jars for more than 5 minutes. Water penetration through the lower jar seals will reduce the life of the jar. • BLENDER JAR IS DISHWASHER SAFE-TOP RACK ONLY! Extreme temperatures damage the lower seals of the jar. We do not recommend the jar be used for temperatures above boiling (212°F, 100°C). SECTION 7 - TROUBLESHOOTING 7.1 BLENDED TEXTURE UNSATISFACTORY If the blended texture of product is lumpy or uneven, do the following: • Ensure the mixture is not cavitating during the cycle. Cavitation is a condition in which the blender blade spins freely in an air pocket within the drink mix because the mix is too cold or too solid. This problem can be corrected by increasing the mix temperature by reducing ice, increasing liquid, and/or ensuring that the frozen ingredients used in the recipe are never colder than 10 degrees Fahrenheit (-12 degrees Celsius). • Increase cycle time. If the drink is mixing well but has not had enough time for complete blending, try a longer cycle or touch and hold the "Pulse" icon for extra blending time. • TRIED EVERYTHING? If none of the preceding suggestions work, contact your Blendtec Service Agent for further assistance. 14 7.2 BLENDER MOTOR WILL NOT TURN ON If the blender motor will not turn on, try the following: • Determine if the Power Button is lit. Absence of a lit Power Button indicates a lack of power to the unit. • Make sure the blender is plugged in. • Check your house circuit breaker switch or fuse to make sure it is set to the ON position. • Press the Power Button located on the upper right hand side of the touch area. • Unplug the power cord from the wall receptacle, wait 5 seconds, then plug power cord back in. Look at the Touch Area: If this icon appears on your blender, it indicates that the motor is overheating. The blender has been disabled until the unit cools to operating temperatures. Turn off and unplug the unit. Allow it to cool for at least 20 minutes, then plug it back in to check if the icon is still visible. If the icon does not disappear after 20 minutes or more of cooling time, please call your Blendtec Service Agent. If this icon appears on your blender, please turn off and unplug the unit. Check the blender jar for blockage and clear if necessary. Plug in the unit and turn the blender on again. If the icon is still visible on your blender, contact your Blendtec Service Agent. If this icon appears on your blender it indicates that more than one touch sensor on the blender has been touched. This icon should only appear as long as the multiple sensor areas are being touched. If this icon remains on when no one is touching the touch area unplug and re-plug in the blender. If the problem persists please contact your Blendtec Service Agent. If this message appears on the LED information center it indicates there has been an error. There are error messages from E-01 through E-06. If any of these errors appear, press the stop button to clear the message. If the error message reappears please contact your Blendtec Service Agent. 7.3 NOISE LEVEL CHANGES If the blender noise level has increased significantly from original levels, determine whether the sound is coming from the blender motor or jar. • Blender Motor: Check to see if the excess noise is coming from the blender base. Remove the jar and press Ice Crush or Smoothie button. Listen to the motor sound without a jar attached. If it is excessively noisy contact your Blendtec Service Agent. • Jar: Check to see if the excess noise is coming from the jar. Run the blender for a few seconds using the Pulse Button. If you have more than one jar, test a different jar to determine whether the sound changes as different jars are used. If a jar is excessively noisy, or if the jar shaft assembly seems loose or feels rough when turned by hand, contact your Blendtec Service Agent. 15