Blendtec Designer Series WildSide Owners Manual - Page 9
Warranty U.s. And Canada, Limited Warranty, Under Warranty, Out Of Warranty
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INSTRUCTIONS THAT APPEAR IN THIS USER GUIDE ARE NOT MEANT TO COVER EVERY POSSIBLE CONDITION OR SITUATION THAT MAY OCCUR. GOOD JUDGMENT MUST BE USED WHEN OPERATING THIS OR ANY OTHER MACHINERY. SECTION 8 - WARRANTY U.S. AND CANADA WARRANTY DESCRIPTION (U.S. Domestic and Canada) The motor base and jar assembly, including all moving jar parts, are covered against leaking or breakage for the warranty period. Warranties begin from date of purchase. Cosmetic damage, product abuse, unreasonable use, damage resulting from an accident (including fire, flood, earthquake, or other natural disasters), product tampering, use of accessories not endorsed by Blendtec, service performed or attempted by unauthorized service agencies, units that have modifications, or have been or used for commercial purposes are not included under this warranty. The quality of Blendtec blenders is unsurpassed. You will enjoy years of wonderful and reliable service from your Blendtec Total Blender Designer Series. THIS WARRANTY APPLIES ONLY TO PRODUCTS SOLD BY BLENDTEC OR ITS AUTHORIZED DEALERS Limited Warranty Blendtec warrants the blender motor to be free of defect in material and workmanship for the warranty period. During this period, such defects will be repaired or the product replaced at Blendtec's discretion without charge. This warranty does not cover damage caused by misuse, accident, or negligence. All implied warranties, including but not limited to implied warranties of fitness and merchantability, are limited in duration to the warranty period on motor and jar. Any unit submitted for repair must be accompanied by proof of original purchase and should be shipped prepaid to: Blendtec 1206 South 1680 West Orem, UT 84058 (800) 253-6383 (801) 222-0888 UNDER WARRANTY 1. Contact Blendtec immediately to diagnose the difficulty. Please have blender serial number ready as well as a description of the problem. Do not attempt to do your own repairs. Repairs made by persons other than Blendtec authorized service representatives will void the warranty. Many issues can be resolved simply and quickly over the phone. 16 2. If the difficulty cannot be resolved over the phone, your unit may require replacement. If blender is under warranty, Blendtec will repair or replace the unit at no cost. Cosmetic damage and abuse are not included. 3. Upon receiving instructions from Blendtec, box up your existing unit and enclose the following: Your Name Address Phone Number Motor Serial #(found on bottom of motor base Cycle Count (from the LED Information Center Your Purchase Date Place of Purchase An explanation of the problem OUT OF WARRANTY 1. Contact Blendtec to diagnose the difficulty. Please have the blender serial number ready along with a description of the problem. Do not attempt to do your own repairs. Many issues can be resolved simply and quickly over the phone. 2. If the blender is not under warranty and you wish to have it repaired, please call customer service with your serial number, place of purchase and date of purchase so we may give you further instructions on how to send your machine in for an out-of-warranty repair. 3. When you ship your unit please enclose the following: Your Name Address Phone Number Motor Serial #(found on bottom of motor base Cycle Count (from the LED Information Center Your Purchase Date Place of Purchase An explanation of the problem 17