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Troubleshooting

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Troubleshooting en-us Troubleshooting 17 Troubleshooting Troubleshooting You can eliminate minor issues on your appliance yourself. Please read the information on eliminat- ing issues before contacting Customer Service. This may avoid unnecessary repair costs. Issue E:20-60 lights up alternately. Cause and troubleshooting Appliance has detected that the heating element is calcified. 1. Descale the appliance. 2. Operate the appliance with the Water softening system.1 E:21-30 lights up alternately. Intake opening of Zeolith container is covered by items of dishware. ▶ Rearrange the dishware in the appliance so the Intake opening of the Zeolith container → Page 11 is no longer obstructed. E:30-00 lights up al- Water protection system is activated. ternately. 1. Turn off the water faucet. 2. Call customer service → Page 57. E:31-00 lights up al- Water protection system is activated. ternately. 1. Turn off the water faucet. 2. Call customer service → Page 57. E:32-00 lights up al- Inlet hose is kinked. ternately or indicator ▶ Install the inlet hose without kinks. for water supply lights up. Water faucet is turned off. ▶ Turn on the faucet. Water faucet is clogged or calcified. ▶ Turn on the faucet. The flow rate must be at least 10 l/min when the water supply is open. Filters in the water connection of the supply or AquaStop hose are blocked. 1. Switch off the appliance. 2. Pull out the power cord plug. 3. Turn off the water faucet. 4. Unscrew the water connection. 1 Depending on the appliance specifications 43

Section	Page
Dishwasher	1
en-us	2
Table of contents	2
1 IMPORTANT SAFETY INSTRUCTIONS	4
1.1 Safety definitions	4
1.2 General information	4
1.3 Intended use	5
1.4 Restrictive Use	5
1.5 Grounding instructions	5
1.6 Safe use	6
1.7 Risk to children	8
1.8 State of California Proposition 65 Warnings	8
2 Preventing material damage	9
3 Environmental protection and energy-saving	9
3.1 Saving energy	9
3.2 Zeolith drying	9
3.3 AquaSensor	10
3.4 Sensors	10
4 Familiarizing yourself with your appliance	11
4.1 Appliance	11
4.2 Controls	13
5 Dishwasher Cycles	15
5.1 Energy Guide	17
5.2 Favorite	17
5.2.1 Save Favorite on the appliance.	17
6 Options	18
7 Features	19
7.1 Upper rack	19
7.1.1 Adjusting upper rack with RackMatic®	19
7.2 Lower rack	19
7.3 Silverware Basket	20
7.4 Silverware drawer	20
7.4.1 Reorganizing the silverware drawer	20
7.5 Cup shelf	21
7.6 Flip tines	21
7.6.1 Folding down the tines	21
7.7 Small items holder	22
7.8 Bottle holder	22
7.9 Rack heights	22
8 Before using for the first time	23
8.1 Initial use	23
9 Water softening system	23
9.1 Overview of water hardness settings	23
9.2 Setting the water softening system	24
9.3 Special Dishwasher Salt	24
9.3.1 Adding dishwasher salt	24
9.4 Switching off the water softening system	25
10 Rinse aid system	25
10.1 Rinse aid	25
10.1.1 Adding rinse aid	25
10.2 Setting the amount of rinse aid	26
10.3 Switching the rinse aid system off	26
11 Detergent	26
11.1 The correct detergents	26
11.2 Incompatible detergents	27
11.3 Information on Detergent	27
11.4 Adding Detergent	28
11.5 Detergent table	28
12 Dishware	29
12.1 Damage to glass and dishware	29
12.2 Loading dishware	30
12.3 Removing dishware	30
12.4 Loading patterns	31
13 Basic Operation	32
13.1 Protection against unintentional operation	32
13.2 Switching on the appliance	32
13.3 Setting a cycle	32
13.4 Setting options	32
13.5 Setting the electronic delay time	32
13.6 Starting the wash cycle	32
13.7 Interrupting the wash cycle	33
13.8 Terminating the wash cycle	33
13.9 Switching off the appliance	33
14 Basic settings	34
14.1 Overview of the basic settings	34
14.2 Changing the basic settings	37
15 Home Connect®	37
15.1 Home Connect® quick start	37
15.1.1 Setting up the Home Connect® app	37
15.1.2 Setting up Home Connect®	38
15.2 Home Connect® settings	38
15.3 Remote Start	38
15.3.1 Activating Remote Start	38
15.4 Remote Diagnostics	38
15.5 Software update	39
15.6 Data Protection	39
16 Cleaning and maintenance	39
16.1 Cleaning the tub	39
16.2 Cleaning agent	39
16.3 Tips on appliance care	39
16.4 Machine Care	40
16.4.1 Run Machine Care	40
16.5 Filter system	41
16.5.1 Cleaning filters	41
16.6 Cleaning the spray arms	42
17 Troubleshooting	43
17.1 Clean drain pump	55
18 Transportation, storage and disposal	56
18.1 Removing the appliance	56
18.2 Vacation and Storage	56
18.3 Transporting the appliance	56
18.4 Disposal of your old appliance	56
19 Customer Service	57
19.1 Model number (E-Nr.), production number (FD) and consecutive numbering (Z-Nr.)	57
19.2 AquaStop® Pledge	57
20 Technical specifications	58
20.1 Information regarding Free and Open Source Software	58
21 STATEMENT OF LIMITED PRODUCT WARRANTY	58
21.1 What this warranty covers & Who it applies to	58
21.2 How long the warranty lasts	59
21.3 Extended Warranty	59
21.4 Repair/replace as your exclusive remedy	60
21.5 Out of warranty product	60
21.6 Warranty exclusions	61
21.7 Obtaining warranty service	62