Bosch SHX78CM2N Use and Care Manuals 2 - Page 32
Issue, Cause and troubleshooting, Reset
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en-us Troubleshooting Issue Cause and troubleshooting Detergent residue is present in the detergent dispenser or the tab collecting tray. Spray arms were blocked by dishware so detergent was not rinsed out. ▶ Check that the spray arms are not blocked and can rotate freely. Detergent dispenser was damp when detergent was added. ▶ Only add detergent to the detergent dispenser when dry. Excessive formation of foam occurs. Hand soap got in the rinse aid dispenser. ▶ Immediately add rinse aid to the dispenser. → "Adding rinse aid", Page 15 Rinse aid has been spilled. ▶ Remove the rinse aid with a cloth. Detergent or machine care product used causes excessive foaming. ▶ Change the brand of detergent. Connection to home network is not WLAN on router is not active. established. ▶ Check the wireless network connection of your router. WLAN display is flashing. Connection to home network is not available. ▶ Activate the wireless network connection on your router. Home Connect cannot be implemented correctly. Home Connect set incorrectly. ▶ Please consult the documents supplied for Home Connect®. There is a technical error. ▶ Please consult the information on support in the documents supplied for Home Connect®. Refill indicator for rinse aid lights up. No rinse aid. 1. Add Rinse aid → Page 15. 2. Set the amount of rinse aid to be dispensed. → "Setting the amount of rinse aid", Page 15 Refill indicator for rinse aid does not light up. Rinse aid system is switched off. ▶ Set the amount of rinse aid. → "Setting the amount of rinse aid", Page 15 All LEDs light up or flash. Electronics have detected a fault. 1. Press the main switch button for approx. 4 seconds. → "Controls", Page 8 The appliance is reset and restarted. 2. If the problem occurs again: ‒ Switch off the appliance. ‒ Unplug the power plug or switch off the circuit breaker in the fuse box. ‒ Wait at least 2 minutes. ‒ Switch on the circuit breaker in the fuse box or plug in the power plug. ‒ Switch on the appliance. 3. If the problem occurs again: ‒ Contact customer service. → "Customer Service", Page 35 UP appears on the display. A software update is available. ▶ Press the remote start button to install the software update. a After a successful software update, "Suc" appears on the display for a few seconds. Water is left in the appliance at the Filter system or area under the filters is blocked. end of the program. 1. Clean the Filters → Page 24. 2. Clean the Drain pump → Page 34. Program has not yet ended. ▶ Wait until the program ends or terminate the program with Reset. 32