Bose 701 Series II Speaker Owner's guide - Page 10
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Reference Information Troubleshooting If you are experiencing problems with your 701® speakers: 1. Turn off the amplifier or receiver and check all the connections between the speakers, amplifier, or receiver. 2. Check your amplifier or receiver owner's guide, since other components may be the cause of the problem. 3. Use the chart below as troubleshooting guidelines. If this does not solve the problem, contact your authorized Bose® dealer to arrange for service. Refer to the enclosed list for correct phone numbers. Problem Possible cause How to find out Solution One speaker doesn't play or sounds distorted Defective amplifier Switch the LEFT or receiver channel, and RIGHT input or defective speaker connections on the back of your left main speaker. If the previously "broken" speaker now plays properly, and the other one does not, one channel in the amplifier or receiver is probably defective. If the original speaker still does not play properly, call Bose or your retailer to arrange for service. Both speakers do not play, or sound distorted Defective amplifier or receiver Disconnect the amplifier or receiver from the speakers. Reconnect the speakers to another amplifier or receiver that is working properly. High sound volume drops suddenly The automatic protection circuit has activated to protect the speakers from electrical stress or overload Lower the volume. If it returns to normal, your speakers' automatic protection circuit caused the sudden drop. This volume reduction protects the speakers from electronic stress and overload. Return the volume to a reasonable level and avoid extremely high volume settings. No bass Left main speaker is not plugged in or the power switch is not turned on Check all connections - especially AC power. Be sure all connections are made and the amplifier/ receiver is on. Weak bass Subwoofer/LFE level or bass level set too low Check knob positions on the left main speaker. Check receiver settings. Adjust knob positions to desired setting. Distorted sound or diminished sound quality Out-of-phase wiring Check connections. They should be in phase (+ to + and - to -). Adjust connections, if they are out of phase. 10