Bose A20 Aviation 2015-present Owner's guide - Page 34

audio source, Auto on, Auto off

Get Bose A20 Aviation 2015-present PDF manuals and user guides View all Bose A20 Aviation 2015-present manuals
Add to My Manuals
Save this manual to your list of manuals

Page 34 highlights

Troubleshooting Bluetooth® audio source Problem No audio from the Bluetooth source to the headset while on a call Headset does not pair with a device Cannot answer/end a call Headset does not reconnect to a ­previously ­connected device What to do • On the control module, make sure the Secondary Audio Mode selector is in the MUTE or MIX position. • On the control module, make sure the Bluetooth feature is on, and the Bluetooth indicator is flashing. If not, press once. • Make sure the phone and headset are in range (no more than 30 feet from each other). • On the control module, make sure the Bluetooth volume is turned up. • On the control module, make sure the Bluetooth feature is on, and the Bluetooth indicator is flashing purple. If not, press and hold for one second. • On the control module, make sure the Secondary Audio Mode selector is in the MUTE or MIX position. • Follow the instructions in "Pairing the first device" on page 20. • Delete BOSE A20 from your device's Bluetooth device list. Then Try pairing again. • Make sure your phone is properly paired and connected to the headset. Refer to "Using the headset with a Bluetooth® device" on page 20. • Make sure the device is in range of the headset (30 feet or 10 m). • On the control module, make sure the Bluetooth feature is on, and the Bluetooth indicator is flashing blue. If not, press once. • On the control module, make sure the Secondary Audio Mode selector is in the MUTE or MIX position. • On your device, make sure the Bluetooth feature is on. • On your device, delete BOSE A20 from the Bluetooth device list. Then try pairing again. Auto on Problem Headset does not turn on ­automatically What to do • Inside the battery compartment, make sure the Auto On ­(ON-OFF) switch is set to ON. See "The operation switches" on page 11-12. • The Auto On feature only works with 5 pin XLR, 6-pin and 8-pin connector versions of the cable. Check the aircraft specs to see if the jack is getting power from the aircraft's electrical system. Auto off Problem Headset does not shut off automatically 34 - English What to do • Inside the battery compartment, make sure the Auto Off ­(OFF-ON) switch is set to ON. See "The operation switches" on page 11-12. • It may take up to nine minutes for the headset to shut off when not in use immediately after initial power up. • Disconnect the headset from the aircraft. Then turn on the h­ eadset and wait 15 minutes. If the headset does not turn off, contact Bose Technical Support.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
Troubleshooting
34 - English
Bluetooth
®
audio source
Problem
What to do
No audio from the
Bluetooth
source
to the headset
while on a call
• On the control module, make sure the Secondary Audio Mode
selector is in the MUTE or MIX position.
• On the control module, make sure the
Bluetooth
feature is on, and
the
Bluetooth
indicator is flashing. If not, press
once.
• Make sure the phone and headset are in range (no more than 30
feet from each other).
• On the control module, make sure the
Bluetooth
volume is turned
up.
Headset does not
pair with a device
• On the control module, make sure the
Bluetooth
feature is on, and
the
Bluetooth
indicator is flashing purple. If not, press and hold
for one second.
• On the control module, make sure the Secondary Audio Mode
selector is in the MUTE or MIX position.
• Follow the instructions in “Pairing the first device” on page 20.
• Delete
BOSE A20
from your device’s
Bluetooth
device list. Then
Try pairing again.
Cannot
answer/end
a call
• Make sure your phone is properly paired and connected to the
headset. Refer to “Using the headset with a Bluetooth® device” on
page 20.
Headset does
not reconnect
to a previously
connected device
• Make sure the device is in range of the headset (30 feet or 10 m).
• On the control module, make sure the
Bluetooth
feature is on, and
the
Bluetooth
indicator is flashing blue. If not, press
once.
• On the control module, make sure the Secondary Audio Mode
selector is in the MUTE or MIX position.
• On your device, make sure the
Bluetooth
feature is on.
• On your device, delete
BOSE A20
from the
Bluetooth
device list.
Then try pairing again.
Auto on
Problem
What to do
Headset does
not turn on
automatically
• Inside the battery compartment, make sure the Auto On (ON-OFF)
switch is set to ON. See “The operation switches” on page
11-12.
• The Auto On feature only works with 5 pin XLR, 6-pin and 8-pin
connector versions of the cable. Check the aircraft specs to see if
the jack is getting power from the aircraft’s electrical system.
Auto off
Problem
What to do
Headset does
not shut off
automatically
• Inside the battery compartment, make sure the Auto Off (OFF-ON)
switch is set to ON. See “The operation switches” on page
11-12.
• It may take up to nine minutes for the headset to shut off when not
in use immediately after initial power up.
• Disconnect the headset from the aircraft. Then turn on the headset
and wait 15 minutes. If the headset does not turn off, contact
Bose Technical Support.