Bose Noise Cancelling 700 With Charging Case Multilingual Owners Guide - Page 56

TROUBLESHOOTING PROBLEM Headphones don't charge WHAT TO DO Make sure the USB cable is correctly aligned with the port on the headphones. Secure both ends of the USB cable. If the headphones have been exposed to high or low ­temperatures, let the headphones return to room temperature and then try charging again. Try a different USB-A wall charger, USB cable, or AC (mains) power source. Can't adjust noise cancelling Power off and on the headphones (see page 18). If using the Noise Control button, try using the Bose Music app to adjust the noise cancelling level. Microphone doesn't pick up sound Make sure the microphone openings on the front edge of the headphones are not blocked. Try another phone call. Try another compatible device. Make sure the microphone isn't muted (see page 23). On your device: • Turn the Bluetooth feature off and then on. • Delete the headphones from the Bluetooth list on your ­device. Connect again (see page 42). Loud environment for phone calls Use the Bose Music app to adjust Self Voice. You can access this option from the Settings menu. Try a different noise cancelling level. Headphones don't respond to touch control Make sure you are tapping the touch control surface on the front of the right earcup (see page 19). Make sure your hands are dry. If wearing gloves, remove them before tapping the touch control surface. For multi-tap functions, vary the tap pressure. | 5 6 E N G