Bose Noise Cancelling 700 With Charging Case Multilingual Owners Guide - Page 57

TROUBLESHOOTING PROBLEM WHAT TO DO Voice prompt language unavailable To customize or disable voice prompts, use the Bose Music app. You can access this option from the Settings menu. Google Assistant doesn't respond Make sure Google Assistant has been set up using the Bose Music app (see page 25). Connect your mobile device to a Wi-Fi or cellular data network. Make sure you're in a country where Google Assistant is available. Make sure you are using the most up-to-date version of the Google Assistant app. Make sure your mobile device is compatible. Visit: https://support.google.com/headphones For additional support, visit: https://support.google.com/headphones Alexa doesn't respond Make sure Alexa has been set up using the Bose Music app (see page 25). Connect your mobile device to a Wi-Fi or cellular data network. Make sure you're in a country where Alexa is ­available. Make sure the wake word is enabled (see page 30). Make sure you are using the most up-to-date version of the Amazon Alexa app. Make sure your mobile device is compatible. For additional support, visit: https://www.amazon.com/usealexa Tencent Xiaowei Assistant doesn't respond Connect your mobile device to a Wi-Fi or cellular data network. Make sure the Voice Assistant button is set to Tencent Xiaowei Assistant using the Bose Music app. Make sure you're in mainland China where Xiaowei is ­available. Make sure you are using the most up-to-date version of the Tencent Xiaowei app. For more information, use the Tencent Xiaowei app. | 5 7 E N G