Bose SoundSport Wireless Multilingual Owners Guide - Page 29

T roubleshooting Problem Poor sound quality Headphones don't charge StayHear®+ Sport tips falling off Lost StayHear®+ Sport tip What to do • Use a different music source. • Pair a different mobile device (see page 19). • Disconnect the second mobile device. • Move the mobile device closer to the headphones, and away from any interference or obstructions. • Clear any debris or wax buildup from the earbuds and headphone nozzles. • Open the hinged door on the bottom of the right earbud and ­securely connect the small end of the USB cable to the USB ­connector. Make sure the connector on the cable is correctly aligned with the ­connector on the headphones. • Secure both ends of the USB cable. • If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and then try charging again. Securely attach the tips to the earbuds (see "Changing the StayHear®+ Sport tips" on page 16.) Contact Bose customer service for replacement tips. ENGLISH - 29