Brother International 3100c Users Manual - English - Page 176
Troubleshooting and Routine Maintenance, Troubleshooting, Error Messages - ink cartridge
UPC - 012502603740
View all Brother International 3100c manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 176 highlights
20 Troubleshooting and 20 Routine Maintenance Troubleshooting IMPORTANT For technical and operational assistance, you must call the country where you purchased the MFC. Calls must be made from within that country. Error Messages As with any sophisticated office product, errors may sometimes occur. If this happens, your MFC often identifies the problem and displays an error message. The table below explains the most common error messages. You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. In USA: 1-800-521-2846 Or, visit us at: http://solutions.brother.com ERROR MESSAGES ERROR MESSAGE CAUSE ACTION CHECK CARTRIDGE An ink cartridge is not installed properly. Re-install the ink, seating it properly. See page 20-17. CHECK DOCUMENT Original was not inserted or fed properly, or See page 20-3. document was longer than about 40" inches (90cm). CHECK PAPER SIZE CHECK PAPER Your paper is not correct size. MFC is out of paper. Reload the correct paper, and then press Black Fax Start. Add paper, and then press Black Fax Start. COMM. ERROR Poor phone line quality caused communication error. Try the call again. If problem continues, call telephone company to check your phone line. CONNECTION FAIL You tried to poll a fax machine that is not in Verify the other party's polling setup. Polled Waiting mode. HIGH TEMPERATURE The print head detects high temperature. Use the MFC at the cool room or cool your room. COVER OPEN Control panel cover or top cover is not closed completely. Open, then close the covers. DISCONNECTED The other party or other party's fax machine terminated the call. Try to transmit or receive again. 20 - 1 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E