Brother International MFC-J425W Google Cloud Print Guide - English - Page 12

A Troubleshooting A This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/. If you are having difficulty with your machine A A Difficulty The machine is not displayed in the printer list. Cannot print. The Google account is locked. Suggestions Make sure your machine is turned on. Use Web Based Management to confirm that Google Cloud Print is enabled, and then confirm that you are signed in to Google Cloud Print. (Registering your Google account information to the machine uu page 4) Make sure your machine is turned on. Confirm your network settings. (Network settings uu page 2) Certain files may not be able to be printed, or may not appear exactly as they are displayed. If there was an error when signing in to Google Cloud Print when using Web Based Management, the account may have been locked. Click the link on the Web Based Management screen to unlock the account. 9