Brother International MP-21CDX Service Manual

Brother International MP-21CDX Manual

Brother International MP-21CDX manual content summary:

  • Brother International MP-21CDX | Service Manual - Page 1
  • Brother International MP-21CDX | Service Manual - Page 2
    SERVICE MANUAL MODEL: MP-21C / 21CDX
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    means without permission in writing from the publisher. Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd. Microsoft is a registered trademark of Microsoft Corporation. Windows is a registered trademark of Microsoft
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    Brother Special Paper I-19 6.2 Ink Cartridges I-19 6.3 ACSF and Parallel I/F Cable I-20 CHAPTER II THEORY OF OPERATION 1. GENERAL II-1 1.1 Normal Interlace Processing (360dpi II-1 1.2 Super Fine Interlace Processing (720dpi II-2 2. ELECTRONICS II-3 2.1 General Block Diagram (MP-21C/MP-21CDX
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    II-21 CHAPTER III DISASSEMBLY AND REASSEMBLY 1. PRECAUTIONS III-1 1.1 Safe Precautions III-1 1.2 Attention III-1 2. TIGHTENING TORQUE LIST III-2 3. DISASSEMBLY ORDER FLOW III-3 4. DISASSEMBLING AND REASSEMBLING PROCEDURE ------- III-4 4.1 Ink Cartridge, ACSF III-4 4.2 Top Cover, Paper Guide
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    -1 1.1 Initial Check IV-1 1.2 Basic Procedure IV-2 2. TROUBLESHOOTING IV-3 2.1 Troubleshooting Procedure IV-3 3. INSPECTION MODE IV-10 3.1 Extended Functions A4 Main PCB Circuit Diagram (3/3 A-4 Appendix A5 Cartridge Sensor Circuit Diagram A-5 APPENDIX B Appendix B Head Cleaning B-1
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    Chapter I FEATURES AND SPECIFICATIONS
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    .2 Automatic Purge I-17 4.12.3 Manual Purge I-17 4.12.4 Automatic Purge Frequency I-17 4.12.5 Purge Sequence I-18 5. SAFETY INFORMATION I-19 5.1 Ink Safety I-19 6. CONSUMABLES AND SERVICE ACCESSORIES I-19 6.1 Brother Special Paper I-19 6.2 Ink Cartridges I-19 6.3 ACSF and Parallel I/F Cable
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    that it is possible to take power from a notebook PC through the Printer Interface Card. Even if you use the AC adapter (MP-21CDX or optional PA-21MP users only), it's also easy to carry around. Quietest InkJet Printer in the World The printer is so quiet (less than 40dB A during printing), that the
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    have emptied an ink cartridge. When you run out of ink, you have to change only the ink cartridges. Straight Paper Path The printer can print on various types of paper - plain paper, coated paper, glossy paper, transparencies and envelopes with fewer paper jams. Auto Cut Sheet Feeder (MP-21CDX or SF
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    3. CONFIGURATION 3.1 Mechanics < Overview > MP-21C MP-21CDX Fig. 1.1 I-3
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    Fig. 1.2 I-4 Paper eject sensor PE sensor Purge unit sensor Ink cartridge sensor ACSF sensor Cover sensor Head driver temperature Power SW Clean SW LED (POWER) LED (ALARM) LED (INK) AC adapter EEPROM CPU (H8S) + IRQ + A/D + I/O + ROM + RAM DC/DC Logic 1 (+3.3V) Logic 2 (+5V) Motor (+12V) Head (13-
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    system: separate from the print head Life Expectancy of Ink Black/Cyan (LC03BC): 250 pages/cartridge Magenta/Yellow (LC03MY): 150 pages/cartridge (When printing A4 or letter size at 5% coverage.) 4.2 Functions Printer Driver Windows 3.1x/ 95/98/NT4.0 Emulation Windows GDI Interface
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    to 240 V, 50 Hz Power Consumption Printer interface card Stand-by (Max.) Printing MP-21C: Approx. 1,000g (2.2 lbs) MP-21CDX: Approx. 1,460g (3.21 lbs) 4.6 Recommended Paper • Plain paper • Special paper Transparencies USA: Europe: Xerox 4200 Xerox Premier 80g/m2 or equivalent Brother
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    4.7 Paper Specification The printer can handle plain paper, transparencies and envelopes that meet the following specifications. Feeder Manual feed Straight paper path slot Paper feeding guide ACSF (MP-21CDX only) Paper Size Plain paper: A4, Letter, A5, Legal, Executive, Envelope: DL, C5, B5,
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    4.8 Printable Area The table below shows the effective printable areas. Plain paper (Unit = mm) SIZE A4 Letter Legal Executive A5 A 210.0 (8.2") 215.9 (8.5") 215.9 (8.5") 184.2 (7.25") 148.5 (5.8") B 297.0 (11.5") 279.4 (11.0") 355.6 (14.0") 266.7 (10.5") 210.0 (8.2") C 203.2 (8.0") 203.2
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    The table below shows the recommended printable areas. Plain paper SIZE A4 Letter Legal Executive A5 A' 210.0 (8.2") 215.9 (8.5") 215.9 (8.5") 184.2 (7.25") 148.5 (5.8") B' 297.0 (11.5") 279.4 (11.0") 341.1 (14.0") 266.7 (10.5") 210.0 (8.2") C' 203.2 (8.0") 203.2 (8.0") 203.2 (8.0") 177.4 (7.2")
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    Chapter 4 and clear the problem to make the printer ready to print. When Power LED + Alarm LED and Ink LEDs (BC LED+MY LED) Blink in Turn The printer is making itself ready to print. The printer is cleaning the print head. When All the LEDs Blink at the Same Time Service call occurred. Refer to
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    On q Printer status The color ink cartridge is running out of ink.You should prepare a new ink cartridge for that color. The color ink cartridge is , you must remove the Printer Interface Card from the computer and remove the AC Adapter from the mains if connected (MP21CDX or PA-21MP users only
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    mode). Ready to receive data. An operator call has occurred. It can be recovered by users The print head is cleaning. A service call has occurred. The printer is energized up when you: ➀ Insert the Printer Interface card in the PCMCIA slot with the PC powered on. ➁ Turn on the PC with the
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    Ink near empty Ink empty (Power) { z  z z z Receiving No alarm  data/Printing Ink near empty  Operator call Ink empty Ink near empty { Ink empty { Cover open No alarm z Ink near empty z Ink empty z Purging  Service call  (Alarm) { z { { { { { { z z     (Ink
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    cleaning the print head automatically. When the cleaning is finished, the printer becomes online automatically. Note: You can clean the print head from the printer driver. Select [Control/Maintenance] tab from the MP-21C/MP-21CDX Windows printer driver and click the [Maintenance] button. I-14
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    When the LED(s) shows an ink empty or an ink near empty status, replace the indicated ink cartridge(s) with a new one. We strongly recommend you use Brother original ink cartridges for the best print quality. Using other ink may void the warranty for this printer. Black and Cyan No. LC03BC
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    ink cartridges, check that the ink cartridges are installed correctly. Both the ink cartridge BC and the ink cartridge YM should be installed. A printer with only one ink cartridge by the printer driver. The printer conducts Cartridge purge Power purge Manual purge Abbrieviation SP IP WP TP CP PP MP
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    the ink cartridges installation. The IP is carried out only one time in the whole printer life. 3 days 6 days 9 days 5 days 7 days 9 days 4.12.3 Manual Purge Pressing the Clean button on the printer control panel or clicking the [Clean button on the [Maintenance] of the Windows driver executes
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    purges such as the date defined and cartridge purge are ignored. When the printer is in the following condition, the printer cannot detect that the Clean button is pressed. - The power is OFF. - The printer is in a printing operation. - The printer is performing a purge operation. 4.12.5 Purge
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    necessary get medical attention. 6. CONSUMABLES AND ACCESSORIES 6.1 Brother Special Paper • Quality Coated Paper for 360 dpi Inkjet Glossy Paper for 720 dpi fine mode Letter size No. BPGLL A4 size No. BPGLA 6.2 Ink Cartridge Black & Cyan ink cartridge Magenta & Yellow ink cartridge
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    6.3 AC Adapter, ACSF and Parallel I/F Cable AC Adapter and Parallel I/F cable ASCF only No. PA21MP No. SF21MP PR99052 I-20
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    Chapter II THEORY OF OPERATION
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    MP-21C/MP-21CDX II-3 2.2 Electrical Configuration II-4 2.3 Main PCB II-5 2.3.1 Data Reception II-5 2.3.2 Control Panel II-5 2.3.3 Paper Feed and Carriage Motor Drive Circuit II-6 2.3.4 Paper Sensor II-7 2.3.5 Cartridge Print Head II-12 3.3 Ink Cartridge II-14 3.4 Head Maintenance 21
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    table (the 1st raster of the next table in normal and draft modes) is reached. Therefore, once data in the buffer is sent to the printer with the line feed command (F), the buffer is initialized so that it will be ready for use for later passes and processing of the next
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    1.2 Super Fine Interlace Processing (720dpi) This is a method to perform printing using nozzles moved at 4/360 inch pitch using nozzles spaced at 2/360 inch pitch. Fig. 2.2 below shows the relationship between the printing area and the line feed amount for each head print pass. pass2 pass3 pass4
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    Fig. 2.3 II-3 Paper eject sensor PE sensor Purge unit sensor Ink cartridge sensor ACSF sensor Cover sensor Head driver temperature Power SW Clean SW LED (POWER) LED (ALARM) LED (INK) AC adapter EEPROM CPU (H8S) + IRQ + A/D + I/O + ROM + RAM DC/DC Logic 1 (+3.3V) Logic 2 (+5V) Motor (+12V) Head (13
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    controls the following functions : Data reception, Control panel control, Paper feed and carriage motor control, Paper sensing, Cartridge detection, Head voltage control, Data transmission to the head driver • A one chip type CPU with a program of 128 KB is used. • 2 buttons (the (On/Off) button and
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    PCB Data Reception IEEE1284 bi-directional nibble mode is supported. The data reception operation is performed by the switch signal inputs and four LEDs. Two out of four LEDs correspond to each of the ink cartridges. The cover switch is contained in the switch panel. When this switch is OFF, the
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    control method. The paper feed driving circuit is turned on and off by the M5VCNT signal from the CPU. #4 CPU 12V M5VCNT #1 #7 LF Driver M54676 STPM0 STPM1 G/A STPM0N STPM1N STPPWM0 STPPWM1 P1 To LF Motor Fig. 2.6 #4 #7 EINT-P ENC 2-P ENC 1-P P6 To Encoder sensor on the carriage
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    2.3.4 Paper Sensor The photo type sensor is contained on the Main PCB. The movable part of the mechanism detects if there is paper or not and turns the sensor on and off. When light is transmitted, there is no paper. The CH1 level of the sensor output is less than 2.5V without paper and 2.5V or
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    is fitted. Fig. 2.10 • ACTRG and BCTRG are signals indicating the cartridges are fitted. • SIN0-P, SIN1-P, SIN2-P, and SIN3-P are drive data (serial data) signals to the head driver. • HCLK-P and HSTB-P are the clock and shift signals of the drive data signals. • HVDD is a head driving power
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    #6 is the reset IC. Location #5 and #6 are connected to the CPU. 2.4 Head PCB 4 LEDs, a cover switch, the head drive IC, 4 head FPC connectors and 2 cartridge sensor connectors are contained on the Head PCB. The connector CNI is connected to the Main PCB by an FFC cable. Refer to the Head
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    2.7 Power Supply The power supply uses the switching regulation system to generate the regulated DC power (+3.3V, +5V, +12V and HVDD), which are converted from the DC input. (When HVDSEL is open) Connector pin #1: NC Connector pin #2 - #4: PCM5V Connector pin #5 - #7: PCM5V RET Connector pin #8:
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    3. MECHANICS 3.1 Overview of Printing Mechanism Extension guide ACSF Carriage ASSY Paper eject roller ASSY Pick-up roller ASSY Separation pad ASSY Power supply PCB Bottom cover Main roller ASSY Fig. 2.12 II-11
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    by the platen and form dots of the respective color. This printer incorporates thirty-two ink firing mechanisms per color as explained above, 2 colors per head with 2 print heads, 126 in total. Ink Piezo Ceramic Dummy channel Channel HeadSpecifications > Nozzle plate Fig. 2.13 Piezo
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    PR99052 (7) Nozzle layout 160/360" 30/360" 31 31 30 30 Head 30/360" 31 31 30 30 (8) Driving voltage (9) Driving pulse 1/90" 1/180" 2 2 1 1 0 0 Black Cyan FWD PRINT 2 2 1 1 0 0 Magenta Yellow FWD FEED Fig. 2.14 13 V - 30 V (The driving voltage is controlled according to the head
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    PR99052 3.3 Ink Cartridge Ink Cartridge BC A liquid ink bag is placed inside the ink cartridge. By inserting the ink cartridge into the printer, an ink needle punctures the seal and is inserted into the ink bag. Ink is supplied to the print head through the ink needle and the ink tube. 3 needles
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    Functions : Suction cap, Pump, Maintenance cam Guides ink to the head channel. Removes dry ink from around the nozzle. Removes air and waste suction cap and ink is sucked from the head nozzle. The pump ejects the sucked ink and feeds it into the waste ink foam of the Ink cartridge BC. (2) Wiping
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    (3) Storage mechanism : The suction cap and the cap are pressed onto the nozzle plate by rotating the Maintenance cam. (4) Carriage Lock Mechanism : The Maintenance cam rotates and the carriage lock pin goes up before the suction operation to lock the carriage and goes down again before the wiping
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    and detects the paper. When the paper has ejected out of the printer, the Paper eject sensor actuator returns to the former status and detects path slot or the Paper feeding guide. (Manual feeding) Paper feeding starts when the Paper feed sensor turns into ON. In a manual feeding, the paper is fed
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    printing If the Paper feed sensor OFF states is detected (In case that a paper of different size from the one selected on the printer driver is fed.), the printer stops printing and ejects the paper. The remaining print data will be printed out on the next sheet. Ejecting the paper Upon finishing
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    3.5.3 Maintenance Sensor (Purge Unit) The Maintenance sensor uses a photo sensor to detect the home position of the Maintenance cam. The sensor is on during stand-by ( home position ) and goes off when the Maintenance cam rotates and detects the Maintenance cam's position to start the suction
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    motor controls horizontal movement of the carriage unit. The motor rotation is transmitted to the timing belt via the motor pulley. The guide shaft supports the carriage. The carriage holds the timing belt. The direction of the carriage motor rotation corresponds to the direction of the carriage
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    3.7 Paper Feed Mechanism ACSF (MP-21C option) When the line feed motor is driven in the reverse direction (reverse rotation) to the normal paper feeding direction, the , paper is ejected by the Paper eject roller and the Star wheels. Paper Pick-up roller ASSY Separation pad ASSY Fig. 2.21 II-21
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    Chapter III DISASSEMBLY AND REASSEMBLY
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    -4 4.1 Ink Cartridge, ACSF III-4 4.2 Top Cover, Paper Guide, Front Cover Encoder Strip III-33 4.10 ACSF III-34 4.10.1 ACSF Support III-34 4.10.2 Pick-Up Roller Cover III-34 4.10.3 III-36 4.10.5 Extension Guide L and R III-37 5. LUBRICATION III-38 6. CLEANING THE PRINTER III-43 6.1 Cleaning
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    repaired portion but also that the connectors and other related portions are functioning properly before an operational check. (9) Make sure the printer has the ink cartridge filter cover fitted before shipping. (10) Make sure the print head has the filter cover and the nozzle protector fitted when
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    type Front cover Rear cover Bottom cover I/F connector Waste ink needle Ink head base unit Print head Paper feed motor ASSY Purge unit ASSY Paper feed motor holder Gear shaft 4 calking ASSY Gear frame R (ACSF) Extension guide L (ACSF) Extension guide R (ACSF) Screw, bind M2.6x4 (Black) Screw, bind
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    ACSF Support 4.10.2 Pick-up Roller Cover 4.10.3 ACSF Front Cover Pick-up Roller ASSY Gear Frame R 4.10.4 Separation Pad ASSY 4.2 Top Cover Paper Guide Front Cover Rear Cover Release Plate 4.3 Head PCB ASSY Cover Sensor Actuator 4.4 Ink Head Base Unit Print Head 4.1 Ink Cartridge BC Ink Cartridge
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    4.1 Ink Cartridge, ACSF (For MP-21CDX Only) (1) For MP-21CDX, remove the ACSF. (2) Connect the power cord to the printer, then turn the power on. Release the Carriage ASSY from the sealing cap using the Service software tool. (3) Remove the Ink cartridges BC and MY from the printer
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    4.2 4.2.1 Top Cover, Paper Guide, Front Cover, Release Plate, Rear Cover Top Cover (1) Remove the Top Front cover as described in section 4.2.3. Front cover Top cover Fig. 3.2 4.2.2 Paper Guide (1) Remove the Paper guide from the Platen cover. Rear cover Paper
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    4.2.3 Front Cover (1) Remove the screw securing the Front cover. (2) Press the Front cover hook to release the lock, then remove the Front cover. Note: Check that the Top cover sensor lever is attached to the Front cover. Hook Rear cover Front cover Front cover Hook Top cover
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    4.2.4 Release Plate (1) Lower the Release plate, then remove it by pulling it to the right. Release plate Fig. 3.5 4.2.5 Rear Cover (1) Remove the screw. (2) Remove the Rear cover by releasing the two hooks by which the Rear cover is assembled onto the Bottom cover
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    the connector on the Head PCB ASSY. Head FPC Cartridge sensor connector 3P Head FFC Head PCB ASSY Chassis L Fig. 3.7 (4) Lifting the outer edge of the PCB, remove the Head PCB ASSY while pulling the hook securing the Head PCB ASSY outwards. Ink head base unit Hook Head PCB ASSY Fig. 3.8 III
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    Note: After replacing Print head, adjustment is need by using the Service software tool. (1) Remove the screw securing the Waste ink needle. (It is fitted nearest to the removed Head PCB ASSY position.) Release the Waste ink tube from the three hooks. Note: Use caution when handling
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    the four protective parts fitted on the Ink needles, which are positioned behind the shutters. (3) Supporting the Ink head base unit, move the Carriage and the Ink head base unit together from the Carriage ASSY. Screw, bind M2x8 Print head Chassis center ASSY Carriage ASSY Carriage guide Fig.
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    Back of the printer > PUSH < Front of the printer > Print head (4) Insert the Print head into the Nozzle protector. Note: Check that the Print head is fitted correctly in the Nozzle protector. Print head Nozzle protector Fig. 3.13 Note: Check that the Carriage guide is fitted in the
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    (1) Remove the two screws from the Interface connector using a precision screwdriver. Bottom cover Precise screw, M16x4 Fig. 3.14 Interface connector (2) Turn the printer upside down. Remove the four screws. Screw, bind M2.6x4 (Black) Bottom cover Screw, bind M2.6x4 (Black) Fig. 3.15 III-12
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    motor harness 2P Main PCB ASSY Maintenance sensor FFC 3P Bottom cover Head FFC Fig. 3.17 Note: When attaching the Bottom cover to the printer, check that the Carriage motor harness 2P is not caught between the Chassis R and the Bottom cover. III-13
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    4.6 Main PCB ASSY, Power Supply PCB ASSY Note: After replacing Main PCB ASSY, adjustment is need by using the Service software tool. (1) Remove the Power supply FFC cable (which is connecting the Main PCB ASSY and Power supply PCB ASSY) from the connector on
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    (4) Remove the Power supply PCB ASSY from the Bottom cover by releasing the four hooks. (5) Unlock and remove the Power supply FFC from the connector on the Power supply PCB ASSY. Power supply FFC Hook Hook Power supply PCB ASSY Bottom cover Hook Fig. 3.19 Hook Note: Insert the
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    adhesive tape so that they DO NOT overlap each other. DO NOT fold the Purge unit FFC cable. When attaching the Bottom cover to the printer, check that the Carriage motor harness 2P is not caught between the Chassis R and the Bottom cover. III-16
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    screws, then remove the Paper feed motor ASSY from the Paper feed motor holder. Chassis R Paper feed motor connector Paper feed motor ASSY Fig. 3.21 Taptite, bind M26x4 Note: Mount the Paper feed motor ASSY on the Paper feed motor holder, with the Paper feed motor connector to the
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    Purge unit ASSY. (2) Remove the four screws and the Support plate from the Purge unit ASSY. Encoder FFC 5P Taptite, bind B M3X6 Taptite, bind B M3X6 Support plate Double-sided adhesive Tape Purge unit ASSY Fig. 3.22 (3) Remove the Waste ink tube from the two hooks. Caution: Use caution when
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    Purge unit ASSY Purge unit ASSY Purge unit ASSY Waste ink tube Waste ink tube Fig. 3.25 Important: Check that the Waste ink tube is fitted correctly into the three guides and two hooks on the Platen cover. Waste ink tube Two hooks Three guides The Waste ink tube is not fitted in any of the
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    Important: Before reassembling the Purge unit ASSY to the Platen cover, be sure to; - Align the notches of the Purge cam and Purge unit frame. - Fit the protrusion of the Maintenance gear 10 in the notch of the Maintenance idle gear 20. - Insert the boss of the Maintenance gear 10 into the bearing
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    Note: When you replace the Flushing foam R1 and R2, the Flushing foam L1 and L2 must be replaced too. After replacing, the ink counter for these forms must be reset by using the Service software tool. III-21
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    4.9 4.9.1 Paper Feed Frame ASSY Note: The carriage speed adjustment must be done when the Paper feed frame ASSY is replaced. See 3.2.5 Carriage Control Parameter Adjustment Mode in Chapter 4. Paper Feed Motor Holder (1) Remove the screw, then the Earth plate and Paper feed motor
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    4.9.2 Arm Stopper (1) Remove the Arm stopper from the Connection switching arms. Chassis R Connection switching arm Arm stopper Fig. 3.30 Note: Fit the Arm stopper over the Connection switching arms, with its wider opening to the left. Narrower opening Arm stopper Wider
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    from the shaft on the Chassis R. Chassis R Paper eject idle gear 25 Fig. 3.32 4.9.4 Carriage Guide Note: The carriage speed auto-adjustment must be done when the Carriage guide is replaced. See 3.2.5 Carriage Control Parameter Adjustment Mode in Chapter 4. (1) Remove the screws
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    the Star wheel roller ASSY through 45 degrees. Star wheel roller ASSY Carriage guide Fig. 3.34 4.9.5 Paper Eject Roller ASSY Note: After replacing Paper eject roller ASSY, adjustment is need by using the Service software tool. (1) Pull the Bearing L forward to 225 degrees in order
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    (1) Fit the Bearing L in the Chassis L. (2) Insert the left end of the Paper eject roller ASSY into the Bearing L. Fit the Bearing R to the right end of the Paper eject roller ASSY. Insert the right end of the Bearing R into the Chassis R. (3) Turn the Bearings L and R until the Paper
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    (2) Turn the Platen cover upside down. While releasing the catches at the right end of the Chassis center ASSY using your fingers, move the Platen cover to the left then remove it. Boss Platen cover Boss Chassis center ASSY Fig. 3.37 (3) Remove the PE sensor actuator from the Platen cover. Note: DO
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    replace the Flushing form L1 and L2, the Flushing form R1 and R2 must be replaced too. After replacing, the ink counter for these forms must be reset by using the Service software tool. Insert the PE sensor actuator arm into the hole of the Platen cover. Care not to bend the
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    ACSF sensor actuator 4.9.7 Main Roller ASSY Note: After replacing Main roller ASSY and Main roller gear 40, adjustment is need by using the Service software tool. (1) Remove the screw, then Gear shaft 4 calking ASSY from the Chassis R. Two grooves Taptite, bind M26x4 Gear shaft
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    Note: Attach the Gear shaft 4 calking ASSY to the Chassis R, with the two grooves of the Gear shaft 4 calking ASSY fitting over the Chassis R. Secure it using the screw. Two grooves Chassis R Gear shaft 4 calking ASSY Fig. 3.43 (2) Separate the Connection switching arm from the
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    (3) Remove the Retaining ring from the Main roller ASSY using a slotted screwdriver. (4) Remove the Main roller gear 40 and Spring pin. (5) Remove the Paper eject idle gear 25 from the Chassis R. Spring pin 1x5 Chassis R Paper eject idle gear 25 Main roller gear 40 (Black) Retaining ring Fig. 3.
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    (7) Remove the Main roller ASSY from the Chassis R, with the Bearing R main attached. Note: DO NOT touch the rubber portion of the Main roller ASSY. Main roller ASSY Bearing R main Chassis R Chassis center ASSY Fig. 3.47 (8) Turn the Release cam counterclockwise until its catch fits in the
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    sure that the Encoder strip runs over the Encoder FFC cable presser foot. If it runs under the presser foot, there will be a carriage error (Service 1). III-33
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    from the ACSF while pulling both ends of the ACSF support outwards. ACSF ACSF support Fig. 3.50 4.10.2 Pick-Up Roller Cover (1) Remove the Pick-up roller cover from the ACSF by releasing the two hooks. Note: Use a slotted
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    4.10.3 ACSF Front Cover, Pick-Up Roller ASSY, Gear Frame R (1) Remove the ACSF front cover from the ACSF. ACSF front cover Fig. 3.52 (2) Remove the two screws, then the Gear frame R and Pick-up roller ASSY together. Taptite, bind B M3x8 Pick-up roller ASSY Gear frame R Fig. 3.53
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    (3) Remove the left hand end of the Pick-up roller ASSY from the Bearing by moving it to the right. (4) Remove the Gear frame R from the Pick-up roller ASSY. Gear frame R Pick-up roller ASSY Fig. 3.54 4.10.4 Separation Pad ASSY (1) Remove the Separation pad ASSY from the ACSF.
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    4.10.5 Extension Guide L and R (1) Remove the two screws, then Extension guide R and L from the ACSF . Tatptite, bind M3x8 Extension guide L Tatptite, bind M3x8 Extension guide R Fig. 3.56 III-37
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    5. LUBRICATION Apply the following lubricants to the lubrication points as illustrated below. Lubricant type (Manufacturer) Molykote EM-30L (Dow Corming) Floil 946P (Kanto Kasei) Floil GE676 (Kanto Kasei) G501 (Shinetsu Silicone) Lubricant amount Sesame-sized pinch of grease (0.5 - 1 mm3) EM1
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    [2] Gears attached to the Paper feed motor holder EM1 EM2 Gear 10/30 Release plate EM1 Gear 10/20 Fig. 3.58 EM2 [3] Purge unit ASSY Maintenace gear 10 EM2 Maintenace idle gear 20 Maintenace driving gear 16 EM2 Fig. 3.59 Maintenace idle gear 20 Maintenace gear 10 EM2 Fig. 3.60 III-39
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    Maintenace driving gear 40 Connection switching arm Maintenace driving gear 16 Main roller gear 40 (Black) Shaft of the Main roller ASSY GE1 Paper guide EM1 * Appy with a blush EM2 EM2 EM2 Paper eject roller ASSY Bearing R EM2 GE1 Shaft of the Paper eject roller ASSY Paper eject roller
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    [5] Carriage guide G1 Carriage guide < Right > 12 mm 35 mm G1 Fig. 3.62 PR99061 < Left > 19 mm 35 mm [6] ACSF Gear frame R EM2 Gear 35 EM2 On the teeth of the Paper feed gear 35 EM2 EM2 On the teeth of the Gear 12/30 Fig. 3.63 III-41
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    Pick-up roller ASSY EM2 EM2 Fig. 3.64 III-42
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    Note: Before cleaning the printer or printer platen, be sure to turn off the printer and remove the PC Card Cable from your computer and remove the AC Adapter (MP-21CDX or PA21MP users only) if connected and make sure that all the LEDs are off. 6.1 Cleaning the Platen cover (1) Open the top
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    6.3 Cleaning the Pick-up roller on the ACSF (1) Remove the Pick-up roller cover. (2) Clean the Pick-up rollers with a cloth dampen with alcohol. Pick-up roller cover Pick-up roller Fig. 3.67 III-44
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    7. PACKING • MP-21C Partition containerboard Carton PC interface card cable Ink cartridge Styrofoam User's manual Quick setup guide Floppy disks PC interface card Spacer containerboard Styrofoam Carton Fig. 3.68 III-45
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    • MP-21CDX Partition containerboard Carton PC interface card cable Printer interface cable AC adapter Ink cartridge Styrofoam Carton, SF-21 ACSF cushioning material SF-21 (ACSF) User's manual Quick setup guide Floppy disks PC interface card Spacer containerboard Styrofoam Carton Fig. 3.69 III-
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    Chapter IV TROUBLESHOOTING
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    IV-1 1.1 Initial Check IV-1 1.2 Basic Procedure IV-2 2. TROUBLESHOOTING IV-3 2.1 Troubleshooting Procedure IV-3 2.1.1 Malfunctions IV-3 2.1.2 Print-image Related IV-7 Purge Air Pressure Measure Mode IV-12 3.2.7 Printer Setting Mode IV-12 3.3 Error Codes IV-13 3.3.1 Operator Calls IV-13
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    jams or paper feed problems may occur, or prints may be blurred.) 2) The print paper is damp. [If so, use fresh paper and check whether the print quality improves or not.] (3) Ink cartridge Check if: 1) Both of the ink cartridges are loaded correctly. 2) If there is ink remaining, the LED which
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    (4) Print head Check if: 1) The print head is installed on the carriage correctly. 2) Repeat the head purging operation several times. 1.2 Basic Procedure (1) Check the error lamps according to the procedures in the inspection mode as described later in this section. (2) If any incorrect image is
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    2. TROUBLESHOOTING 2.1 Troubleshooting procedure 2.1.1 Malfunctions When carrying out the cable connected securely? Is the AC adapter power cord securely plugged into the outlet? Is the Printer interface card securely inserted into the PCMCA card slot on the PC. Unplug the power supply plug
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    ASSY and the Power supply PCB ASSY? Measure the voltage between the terminals. Do the measured voltages satisfy the value in the table below? PCB Driver PCB + lead - lead P3-9 P3-8 P3-17 P3-18* P3-10 P3-10 P3-15 P3-15 Voltage +3.3V +5V +12V +13 - 30V Result NO
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    from the Main PCB. motor ASSY. Driver circuit Measure the resistance between YES the dust. Encoder strip is contaminated with oil or ink. Carriage motor 2 Check the Carriage motor operation Clean it with alcohol, then reassemble it. If the problem still remains, replace it with a new one. (5)
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    it with a new one. (7) Print paper jam Possible cause Printer Feeding paper Step 1 2 3 Check Is the Paper feeding slot guide correctly attached? Are all gears related to feeding paper in the routing of the Waste ink tube. Refer to Fig. 3.26 in Chapter 3. Fit it in the correct position. IV-6
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    several times. - The correct media setting is selected on the printer driver for the paper to be printed. - If the Waste ink tube is routed correctly. - If the Purge unit is assembled correctly. Dark Check the following components: - Ink cartridge - Main PCB - Head PCB - Power supply PCB Check the
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    to remove dust or air bubbles from the nozzles. - If any cartridges have run out of ink. - Replace the carriage PCB. - Check the connection of the Head the Head FPC cable. - Adjust the amount of line feeding with the Service software tool software. Check the following components: - Head PCB - Check
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    of line feeding with the Service software tool software. - Replace the Print head. - Replace the carriage ASSY. Check the following components: - Head PCB - Power supply PCB - Check the correct media setting is selected in the printer driver. 2.1.3 PC-driven printing Trouble PC-driven printing is
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    the AC adapter. 3.1.1 EEPROM User Area Reset Mode (Not necessary for service) The printer performs a reset of the user area by holding down the Power and The carriage speed settings The counter for the amount of the ink consumed and the waste ink. The time when the latest purge was carried out. The
  • Brother International MP-21CDX | Service Manual - Page 112
    2 • Head Stopper Height Check Mode • Carriage Control Parameter Adjustment Mode • Purge Air Pressure Measure Mode • Printer Setting Mode All LEDs blink once Clean Ink MY LED lights Clean Ink BC LED lights Clean Ink BC & MY LED light Clean Alarm LED lights Power Power Power Power Power Clean Alarm
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    of the following sensors. Sensor LED ACSF sensor Cover sensor Ink cartridge BC sensor Ink cartridge MY sensor This LED will be on when the ACSF replaced. Ink head base unit, Print head, Carriage guide, Encoder strip 3.2.6 Purge Air Pressure Measure Mode (Not necessary for service, Factory
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    Service printer online. error • Ink cartridge BC is not Install the Ink cartridge BC. installed. • Ink cartridge sensor Replace the Ink head base unit. failure. Ink cartridge MY {  { unloaded error • Ink cartridge MY is not Install the Ink cartridge MY. installed. • Ink cartridge
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    in order to find out the details of the service error. Service calls Error LED • Cause { : ON Action  : OFF Carriage time out error    { • Check if there is any foreign • The carriage moves material inside -the printer. slowly and it takes a • Adjust the mechanical portion long
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      { Adjust the mechanical portion related error to the Carriage ASSY. • There is foreign Replace the Encoder strip. material inside the printer. • The Carriage ASSY cannot move smoothly. • The Encoder strip is contaminated by dust. 01 09 Carriage rebound error    { Adjust the
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     02 01 Maintenance sensor ON  {  Check the Maintenance gear 10 is error assembled correctly. Refer to Fig. • The gears related to 3.27 in Chapter 3. paper feeding are out Replace the Purge unit ASSY. of step with the Maintenance sensor OFF position. • Maintenance LED is not ON. •
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    software tool. Replace the Flushing form L1 & L2 error and the Flushing form R 1 & R 2. • The ink counter After replacing, reset the ink counter detects the ink full for them by using the Service status. software tool. 05 01 External RAM error  {  { Replace the Main PCB. • There is
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    LED INDICATING THE ERROR Example: ROM error Power LED {{ Alarm LED {{{ Ink BC LED {{ Ink MY LED {{{ A lapse of time { : ON  : OFF IV-18
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    Appendix
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    A1 Head PCB Circuit Diagram A-1 Appendix A2 Main PCB Circuit Diagram (1/3 A-2 Appendix A3 Main PCB Circuit Diagram (2/3 A-3 Appendix A4 Main PCB Circuit Diagram (3/3 A-4 Appendix A5 Cartridge Sensor Circuit Diagram A-5 2. Appendix B Appendix B Head Cleaning B-1
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    Appendix 1. Head PCB Circuit Diagram CODE NAME UJ7041000 MPHEAD-SCH01 A - 1
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    Appendix 2. Main PCB Circuit Diagram (1/3) CODE NAME UJ7040000 MPMAIN-SCH01P1 A - 2
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    Appendix 3. Main PCB Circuit Diagram (2/3) CODE NAME UJ7067000 MPMAIN-SCH01P2 A - 3
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    Appendix 4. Main PCB Circuit Diagram (3/3) CODE NAME UJ7068000 MPMAIN-SCH01P3 A - 4
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    Appendix 5. Cartridge Sensor Circuit Diagram A - 5 CODE NAME UJ7061000 MPCTRG-SCH01
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    1 unit of the MP printer. This procedure needs 2 sets of each the IL cartridges BC and MY. The printer having this refurbishing needs to be connected to a PC running MOBILEPAD. Preparation (1) Make sure that the power is off on the printer for preparation. (2) Remove the Ink cartridges BC and MY
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    and click [P-Purge] button in order to bring the Initial liquid up to the Seal rubber. IL cartridge BC Printer to be cleaned IL cartridge MY IL tube 0 - 50 mm Waste ink tube Waste ink bottle IL tube Initial liquid bottle Fig. B.3 Note: The difference in height between the Print head nozzles
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    > [Initial Liquid] button in order to take all remaining ink out of the printer and circulate the Initial liquid for the print head cleaning. IL cartridge BC Printer to be cleaned IL cartridge MY IL tube 0 - 50 mm Waste ink tube Waste ink bottle IL tube Initial liquid bottle Fig. B.5 Note: The
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    11) MOBLEPAD instructs you to replace the IL cartridges BC and MY with the Ink ejection cartridges BC and MY. Then click the OK button on the MOBLEPAD in order to drain the Initial liquid out of the printer. Ink ejection cartridge BC Ink ejection cartridge MY Waste ink tube Waste ink bottle Fig
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    (14) Move the Print head by hand towards the left hand side. Clean wiper head Carriage Print head Clean wiper head Clean wiper head Print head Fig. B.8 Fig. B.9 Note: When the carriage runs over the Clean wiper head, it is likely to push the Clean wiper head out of its position. Please move
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    wiper head from the printer. Wipe the ink around the ribs on the Platen cover and the rib which is placed between the Ink suction cap and the Head Procedure for replacing the Seal rubber ] (1) Remove the IL cartridge BC and MY from the printer. Open the cover and take the adapters out. (2) Pull
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    rubbers. Use rubber globes when you handle them. (3) Insert a new Seal rubber into the adapter and refit the adapter into position in the IL cartridge. Note: To avoid unnecessary air bubble, replacement should be done below the level of the Initial liquid so that initial liquid comes up to the
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    R Mar. '99 5H1002BE0
  • Brother International MP-21CDX | Service Manual - Page 135
    Mobile Full Color Inkjet Printer MP-21C/CDX Quick Setup Guide Read this guidebook first to set up your printer and prepare your computer for the printer. Be sure to save all packing materials and the outer carton. The steps required for setting up the printer varies by model. Follow the order of
  • Brother International MP-21CDX | Service Manual - Page 136
    UJ5394001 A Printed in Japan
  • Brother International MP-21CDX | Service Manual - Page 137
    Auto Cut Sheet Feeder (MP-21CDX only) PC Card Cable Printer Interface Card (CI-100-PC Card) Ink Cartridges (LC03BC, LC03MY) AC adapter -100V (MP-21CDX only) Parallel Interface Cable (MP-21CDX only) Floppy Disks AC adapter -200V (MP-21CDX only) User's Guide Quick Setup Guide Fig. 2 Components in
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    on which country you live in. Parts supplied with your printer Model Printer Ink Cartridges Printer Interface Card PC Card Cable Auto Cut Sheet Feeder AC Adapter Parallel Interface Cable MP-21 C     × (Option) × (Option) × (Option) MP-21CDX ! Caution Be sure to follow the steps below in
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    Straight Paper Path Slot Paper Feeding Slot Guide Parallel Interface Cable -2 AC Adapter- 2 Fig. 4 Rear View Printer Stand Print Head Release Lever Ink Cartridges (LC03BC, LC03MY) Fig. 5 Inside the Printer 1) MP-21CDX or optional SF-21MP users only 2) MP-21CDX or optional PA-21MP users only
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    mode of your computer off. For details, see your computer's manual. Installing the Printer Interface Card Driver in Windows 3.1 1. Make sure that the computer is turned off. 2. Connect the PC Card Cable to the Printer Interface Card. Insert the Printer Interface Card into the PC Card slot of your
  • Brother International MP-21CDX | Service Manual - Page 141
    (Printer/PC Card Driver disk1) into your floppy disk drive A (or drive B). 5. Choose Run from the File menu in the Program Manager. 6. Type A:\CARDINST (or B:\CARDINST for drive B) in the Command Line box. 7. Choose the OK button or press the Enter key. 8. Follow the installation instructions that
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    the 'OK' button. 6. Follow the instructions that appear on the screen. 7. Restart your computer. ✒ Note If you have only one PC card slot in your PC, you will need to copy the contents of the Printer Interface Card Driver onto your hard disk. ✒ Note If the Printer Interface Card is not detected by
  • Brother International MP-21CDX | Service Manual - Page 143
    THE CABLES - PC Card Cable Connect Your Printer To Your Computer You can connect the printer through the Printer Interface Card or through the Parallel Interface cable (MP-21CDX or PA-21MP users only). How to connect the PC card cable to your computer and printer 1. Connect the PC Card Cable to the
  • Brother International MP-21CDX | Service Manual - Page 144
    THE CABLES - Parallel Interface Cable How to connect the AC Adapter and Parallel Interface Cable to your computer and printer (MP-21CDX or optional PA-21MP users only) ✒ Note Only the MP-21CDX model is shipped with an AC Adapter and Parallel Interface Cable. If you would like to purchase them as an
  • Brother International MP-21CDX | Service Manual - Page 145
    ✒ Note This printer does not support ECP mode. If the printer port is set as an ECP port, change it to be a bi-directional port. See your PC's manual for how to change the printer port. 1. Click 'Start' and select 'Printer' from the 'Setting' tab. 2. Click the right mouse button on the 'MP-21C' icon
  • Brother International MP-21CDX | Service Manual - Page 146
    D: INSTALLING THE INK CARTRIDGES Installation How to install the ink cartridges ! Caution When you connect the printer through the Printer Interface Card, make sure that the PC Card Cable is connected securely and your PC is on. 1. Turn the Printer Stand at the bottom of the printer outwards so that
  • Brother International MP-21CDX | Service Manual - Page 147
    (BC)LED turns off. Fig. 12 Install BC Ink Cartridge ! Caution • Be sure to insert the ink cartridge securely. • Do not push down on the printer when you install the ink cartridges. 5. Repeat actions 3 to 4 and install the LC03MY ink cartridge into your printer and make sure that the (MY)LED goes off
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    re-use it. • The print head may be damaged if you install ink cartridges other than Brother original or if you use refilled ink cartridges. You might void your warranty. • Do not insert or remove ink cartridges while the printer is doing the following; *printing *cleaning the print head (when all
  • Brother International MP-21CDX | Service Manual - Page 149
    E: INSTALLING THE PRINTER DRIVER Installing the Windows  95/98 Printer Driver You need to configure Windows 95/98 for the printer by installing the printer driver from the supplied disks into Windows 95/98. 1. Make sure that your computer is on. 2. Make sure that your printer is on. ✒ Note If the
  • Brother International MP-21CDX | Service Manual - Page 150
    key. ✒ Note If you use a drive other than drive A, type the drive name in the "Copy manufacturers files from" box on the screen. 6. Follow the instructions that appear on the screen. 7. When installation is complete, remove the disk from the drive. 8. Restart your computer. 14
  • Brother International MP-21CDX | Service Manual - Page 151
    on the disks, be sure to use the supplied Setup program to install them as follows : 1. Start Windows 3.1. 2. Insert the supplied disk (Printer/PC Card Driver disk 1) into your floppy disk drive A (or drive B). 3. Choose Run from the File menu in the Program Manager. 4. Type A:\SETUP (drive A in
  • Brother International MP-21CDX | Service Manual - Page 152
    instructions on the screen. 4. Click OK to save the settings. After you have installed the printer drivers, try the 'Test Print' from the printer driver MP-21C series group in Windows. 2. Click 'Test Print'. ✒ Note • When you do the Test Print, insert A4 or Letter size plain paper into the printer.
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    not straight, carry out the Vertical Alignment adjustment from the printer driver. When you do this, load A4 or Letter size plain paper. For how to load paper, see Chapter 2 in the User's Guide. 1. Select 'Maintenance' from the MP-21C series group in Windows. 2. Click 'Vertical Alignment.'. If you
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    Brother Mobile Full Color Inkjet Printer MP-21C/CDX User's Guide Please read this manual thoroughly before using the printer. Keep this manual in a convenient place for quick and easy reference at all times.
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    and Parallel Interface Cable if connected (MP-21CDX or PA-21MP user only). Fig. 0-1 Turning the Printer off 3 Pack the printer in the original carton box and tape it securely closed. Fig. 0-2 Remove the Cable ! Caution • Make sure the printer has the ink cartridges fitted when shipping. • DO NOT
  • Brother International MP-21CDX | Service Manual - Page 156
    us at: In USA In Canada Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 Brother International Corporation, Ltd. 1, Rue Hôtel De Ville Dollard-des-Ormeaux P.Q. Canada H9B3H6 BBS For downloading drivers from our Bulletin Board Service, call: In USA 1-888-298
  • Brother International MP-21CDX | Service Manual - Page 157
    UJ5351001 Printed in Japan
  • Brother International MP-21CDX | Service Manual - Page 158
    In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS For downloading drivers from our Bulletin Board Service, call: In
  • Brother International MP-21CDX | Service Manual - Page 159
    . All other brand and product names mentioned in this User's Guide are registered trademarks of their respective companies. Compilation and Publication Notice Under the supervision of Brother Industries Ltd., this manual has been compiled and published, covering the latest product's descriptions
  • Brother International MP-21CDX | Service Manual - Page 160
    Safely Warning DO NOT put your hands into the printer while it is printing to avoid causing injury. Fig. 0-1 Inside the Printer Warning Keep the ink cartridges away from children. If ink is swallowed, drink plenty of water. The ink contains no harmful substances, but if you are concerned you should
  • Brother International MP-21CDX | Service Manual - Page 161
    AC Adapter if connected (MP-21CDX or optional PA-21MP users only) from the printer. Warning DO NOT put your hands into the printer or move the carriage by hand. The printer may move the carriage by itself and cause injury. Warning DO NOT push the shutters in the ink cartridge slot with your fingers
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    The Flat Cable and Ink Tube ! Caution Keep the printer on a flat surface. ! Caution DO NOT move or shake the printer while it is printing. ! Caution Do not disassemble the printer. ! Caution DO NOT remove the Printer Interface Card, PC card cable or AC Adapter if connected (MP-21CDX or optional PA
  • Brother International MP-21CDX | Service Manual - Page 163
    , wait until it dries out completely before attempting to print. ! Caution If you drop the printer, check that there are no broken parts. If you find some parts broken, consult your dealer or our authorized service representative. ✒ Note We recommend you select the status monitor ON when you use the
  • Brother International MP-21CDX | Service Manual - Page 164
    When you carry the printer, keep the ink cartridges installed. ✒ Note If you take the printer and AC adapter abroad, make sure that the power plug and the voltage requirements of the printer are correctly matched. ✒ Note It is recommended that you carry spare Brother Ink Cartridges when you travel
  • Brother International MP-21CDX | Service Manual - Page 165
    Paper in the Auto Cut Sheet Feeder (MP-21CDX or optional SF-21MP users only) 2-9 CHAPTER 3 CONTROL PANEL LED AND BUTTONS LEDs Buttons 3-1 3-1 3-3 CHAPTER 4 MAINTENANCE CLEANING THE PRINT HEAD 4-1 REPLACING THE INK CARTRIDGES 4-1 CLEANING THE PRINTER 4-5 REPACKING THE PRINTER 4-6 viii
  • Brother International MP-21CDX | Service Manual - Page 166
    CHAPTER 5 TROUBLE SHOOTING ALARM INDICATIONS AT A GLANCE Operator Calls Service Calls PAPER JAMS How to clear paper jams Q & A Setting Up the Printer Hardware Setting Up the Printer for Windows Paper Handling Printing Print Quality APPENDIX PRINTER SPECIFICATIONS Printing Controller Electrical and
  • Brother International MP-21CDX | Service Manual - Page 167
    GUIDE IMPORTANT INFORMATION: REGULATIONS Federal Communications Commission (FCC) Declaration of Conformity (For U.S.A. only) Responsible Party: Brother Brother Mobile Inkjet Printer MP-21C/CDX, Printer Interface Card CI-100 AC Adapter AD-100MP, AD-200MP (for MP21CDX with the instructions, may
  • Brother International MP-21CDX | Service Manual - Page 168
    compliant". The cable must not exceed 1.8 metres in length. IMPORTANT - For Your Safety When you use an AC Adapter with this printer, be sure to use only the Brother option part number AD-100MP(100V), or AD-200MP(200V) . Geräuschemission / Acoustic Noise Emission (For Germany Only) Lpa < 70 dB
  • Brother International MP-21CDX | Service Manual - Page 169
    USER'S GUIDE IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with the AC Adapter (for MP-21CDX or option) is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the
  • Brother International MP-21CDX | Service Manual - Page 170
    OF CONFORMITY (EUROPE) We, Brother International Europe Ltd., Brother House 1 Tame Street, Guide Bridge, Audenshaw, Manchester M34 5JE, UK. declare that this product is Low Voltage Directive 73/23/EEC. Issued by: Brother International Europe Ltd. European Technical Services Division xiii
  • Brother International MP-21CDX | Service Manual - Page 171
    about setting up your computer for your printer by installing the printer driver. 2. Read the Users Guide to obtain information about the following. CHAPTER 1 - Introduction CHAPTER 2 - Paper Handling CHAPTER 3 - Control Panel CHAPTER 4 - Maintenance CHAPTER 5 - Troubleshooting APPENDIX INDEX 1-1
  • Brother International MP-21CDX | Service Manual - Page 172
    -1 AC Adapter -2 Straight Paper Path Slot Paper Feeding Slot Guide Parallel Interface Cable -2 Printer Stand Fig. 1-2 Rear View Ink Cartridges (LC03BC, LC03MY) Fig. 1-3 Inside the Printer 1-(MP-21CDX or optional SF-21MP users only) 2-(MP-21CDX or optional PA-21MP users only) 1-2 Paper Release
  • Brother International MP-21CDX | Service Manual - Page 173
    an ink cartridge. When you run out of ink, you have to change only ink cartridges. ❏ Straight Paper Path The printer can print on various types of paper - plain paper, coated paper, glossy paper, transparencies, envelopes and organizers - with fewer paper jams. ❏ Auto Cut Sheet Feeder (MP-21CDX or
  • Brother International MP-21CDX | Service Manual - Page 174
    'S GUIDE Operating and Storage Environment Please take note of the following before using the printer. Power Supply Use the printer within regulator if the power source is not stable. Environment Use the printer only within the following ranges of temperature and humidity. Ambient temperature:
  • Brother International MP-21CDX | Service Manual - Page 175
    PAPER HANDLING PAPER SPECIFICATIONS The output quality of Inkjet printers depends on the paper type being used. , B5, C5 (*2) K, L Feeder Capacity (MP-21CDX or SF-21MP users only) 30 sheets of 75 g/m2 20 × × × × Paper Weight Range From Paper Support: From Straight Paper Path: Auto Cut Sheet Feeder
  • Brother International MP-21CDX | Service Manual - Page 176
    GUIDE ✒ Note To get the best output quality and to avoid any damage, use Brother special coated paper and glossy paper. Quality Coated Paper for 360 dpi Color InkJet printing BP36CL (Letter), BP36CA (A4) High Quality Coated Paper for 720 dpi Color InkJet you purchased the printer. You cannot use
  • Brother International MP-21CDX | Service Manual - Page 177
    on the settings in your application. The figure below shows the physically printable area and non guaranteed print area of various paper types with this printer. Cut Sheet 3.4mm(0.13"):A4, A5 6.4mm(0.25"):Let, Leg 20mm(0.78") 3.4mm(0.13"):A4, A5 6.4mm(0.25"):Let, Leg User Defined 6.4mm(0.25
  • Brother International MP-21CDX | Service Manual - Page 178
    ' tab in the printer driver. About Brother Special Coated Paper We recommend you use Brother special coated paper, depending on the resolution you are using, for you to get the brilliant color output you expect. For Fine quality: Quality Coated Paper for 360 dpi Color InkJet printing NO. BP36CL
  • Brother International MP-21CDX | Service Manual - Page 179
    get the best output, as the paper is especially designed to be used for Brother Inkjet printing. For 720 dpi: Color InkJet Glossy Paper NO BPGLL BPGLA (letter) (A4) • DO NOT touch the surface sheet of printed glossy paper. • Printing resolution (Set from the printer driver): Super Fine mode 2-5
  • Brother International MP-21CDX | Service Manual - Page 180
    paper and insert it into the Paper Feeding Slot. Be sure to insert the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front. Fig. 2-3 Loading Paper ✒ Note • About 2 seconds after you insert the paper, the
  • Brother International MP-21CDX | Service Manual - Page 181
    the paper to the right hand side of the Paper Feeding Slot Guide looking at the printer from the front. Be sure to adjust the paper to the adjust the paper setting in the printer driver. • Load thick paper and envelopes from the straight paper path slot. • When the printer is in Auto-Power off mode
  • Brother International MP-21CDX | Service Manual - Page 182
    USER'S GUIDE How to Load Envelopes in the Straight Paper Path Slot 1. Take sure to load them with the short edge downwards with the flap to the left hand side when you view the printer from the front. • When an envelope is curled, straighten it before printing. Fig. 2-6 Straighten the Envelopes •
  • Brother International MP-21CDX | Service Manual - Page 183
    MP-21CDX or optional SF-21MP users only) 1. Make sure that the Latches on both sides of the Auto Cut Sheet Feeder are closed. 2. Fit the Auto Cut Sheet Feeder onto the printer position. Fig. 2-9 Fit the Auto Cut Sheet Feeder onto the Printer 3. Tilt the Auto Cut Sheet Feeder fully (1). Press the
  • Brother International MP-21CDX | Service Manual - Page 184
    USER'S GUIDE 4. Pull the wire up. Fig. 2-11 Pull the Wire up 5. Fan the stack of paper before loading. You can load up to approx. 30 sheets of plain paper (75g / m2). 7. Adjust the Paper Guide to the left hand side of the paper and close the Feeder Cover. 1 2 3 Fig. 2-12 Loading Paper 2-10
  • Brother International MP-21CDX | Service Manual - Page 185
    it with the new paper, then insert the new paper stack into the Feeder. • Be sure to adjust the paper setting in the printer driver. • Do not tilt the printer forwards. • When you carry the printer, move the printer and Feeder carefully as shown below. Do not hold only the Feeder when carrying the
  • Brother International MP-21CDX | Service Manual - Page 186
    the Auto Cut Sheet Feeder from the Printer 1. Open the Feeder Cover and remove the paper. 2. Move the Paper Guide to the left. 3. Fold the both sides inwards into the sheet feeder. Remove the Auto Cut Sheet Feeder from the Printer. Fig. 2-14 Latches 5. Set the Latches on both sides of the Cut Sheet
  • Brother International MP-21CDX | Service Manual - Page 187
    This section refers to the following LEDs and buttons on the printer control panel. LEDs Fig. 3-1 Control Panel The (On/Off) LED The (On/Off) LED indicates the current power status of the printer. LED On q Off ❍ Blinking ❍↔q Printer status The printer is turned on and ready to print. The
  • Brother International MP-21CDX | Service Manual - Page 188
    USER'S GUIDE Ink LEDs ( (BC) LED and (MY) LED) Each Cartridge LED indicates when the ink is low or empty. LED Blinking ❍↔q On q Printer status The color ink cartridge is running out of ink. You should prepare a new ink cartridge for that color. The color ink cartridge is empty. You should
  • Brother International MP-21CDX | Service Manual - Page 189
    Even if you turn the (On/Off) button off, power is not completely shut off. In case of emergencies, you must remove the Printer Interface Card from the computer and remove the AC Adapter from the mains if connected (MP-21CDX or PA-21MP users only) in order to shut off power completely. 3-3
  • Brother International MP-21CDX | Service Manual - Page 190
    from the printer driver. Select 'Maintenance' from the 'MP-21C series' group in Windows. REPLACING THE INK CARTRIDGES When the Ink LED(s) ( (BC) LED and/or (MY) LED) blink or come on, replace the indicated color ink cartridge with a new one. We strongly recommend you only use Brother original ink
  • Brother International MP-21CDX | Service Manual - Page 191
    USER'S GUIDE How to replace the ink cartridges 1. Make sure that the (On/Off) LED is on. Open the top cover. 2. Remove the ink cartridge you need to replace. Fig. 4-1 Removing the Cartridge Warning DO NOT push the shutters in the ink cartridge slot. There are sharp pins inside the Ink Cartridge Slot
  • Brother International MP-21CDX | Service Manual - Page 192
    it in until you hear a click as it locks into position. Make sure that the Ink LED(s) ( (BC) LED and/or (MY) LED) turn off. Fig. 4-2 Install a New Ink Cartridge 5. Close the top cover. The printer will automatically start cleaning the print head. Wait until all the LEDs stop blinking. Warning If
  • Brother International MP-21CDX | Service Manual - Page 193
    within 2 years of the production date. ! Caution DO NOT remove the Ink Cartridges when the printer is off. If you have replaced ink cartridges while the printer is turned off, reset the ink counter from the maintenance tool in the printer driver. If you do not reset the counter the inside of the
  • Brother International MP-21CDX | Service Manual - Page 194
    CHAPTER 4 MAINTENANCE CLEANING THE PRINTER Cleaning the Printer 1. Before cleaning the printer or printer platen, be sure to turn off the printer and remove the PC Card Cable from your computer and remove the AC Adapter (MP-21CDX or PA-21MP users only) if connected and make sure that all the LEDs
  • Brother International MP-21CDX | Service Manual - Page 195
    your computer. Remove the PC Card Cable from the printer and Printer Interface Card. Remove the AC Adapter, Parallel Interface Cable and Auto Cut Sheet Feeder if connected.(MP-21CDX, PA-21MP and SF-21MP users only) Fig. 4-5 Remove the Cable 3. Wrap the printer in the plastic bag and place it in the
  • Brother International MP-21CDX | Service Manual - Page 196
    4. Place any documents (manual and any documentation describing the reason for returning the printer) in the carton box as shown below. Fig. 4-6 Repacking the printer 5. Close the carton box and tape it securely. ! Caution • Make sure that the printer has the ink cartridges fitted to it when
  • Brother International MP-21CDX | Service Manual - Page 197
    a new ink cartridge ready for when Ink Empty is indicated. See the Service Calls section on the next page. ✒ Note If the printer does not operate as you expect it to, it is recommended that you unplug the printer, then plug it in and try printing again. If you still have problems, consult your
  • Brother International MP-21CDX | Service Manual - Page 198
    USER'S GUIDE Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the LEDs and then the following combination of lamps alternately: Service Call (On/Off) (Alarm) (BC) (MY) Service 1 ❍ ❍ ❍ q Service 2 ❍ ❍ q ❍ Service 3 ❍ ❍ q q Service
  • Brother International MP-21CDX | Service Manual - Page 199
    PAPER JAMS CHAPTER 5 TROUBLESHOOTING How to clear paper jams 1. Open the Top Cover and the Release Lever and close the Top Cover. ✒ Note • When the printer platen gets stained, clean the platen referring to the 'Cleaning the Printer' section in Chapter 4. • Ensure you leave the top cover open when
  • Brother International MP-21CDX | Service Manual - Page 200
    Auto Cut Sheet Feeder (MP-21CDX or SF-21MP users only) If a paper jam occurs when you are using the Feeder, try to remove the jammed paper as shown in 'How to clear paper jams' section of this chapter. If you cannot remove it, even after following the instructions, do the following. 1. Open
  • Brother International MP-21CDX | Service Manual - Page 201
    and take the steps recommended to correct the problem. Setting Up the Printer Hardware Question The printer does not work. All LEDs are off. The printer does not print. Recommendation The printer may not be turned on. Check to see if the AC adapter (MP-21CDX or PA-21MP users only) is plugged into
  • Brother International MP-21CDX | Service Manual - Page 202
    GUIDE Setting Up the Printer printer driver in your application or the printer driver • If the (Alarm) LEDs are blinking alternately, the printer is cleaning its print head. printer port is correct. • Selection of the printer is correct. • Recommended interface cable is being used. • If the printer
  • Brother International MP-21CDX | Service Manual - Page 203
    TROUBLESHOOTING Paper Handling Question The printer does not load paper. How can I load envelopes? What paper can I use? How can I clear paper jams? The printer loads more than one sheet at a time when using the Auto Cut Sheet Feeder (MP-21CDX or optional SF21MP users only). The printer manual
  • Brother International MP-21CDX | Service Manual - Page 204
    . Check the setting of the printer driver. • Check that the ink has not run out. • Make sure that the PC is on. Remove the Printer Interface Card and re-insert it into the PC. • Contact the vendor of the PC you are using and get the latest PC card service software from them. • Restart your
  • Brother International MP-21CDX | Service Manual - Page 205
    are, replace the ink cartridges. (See "Replacing the ink cartridges" section in Chapter 4). • If the same problem occurs, contact your dealer or our authorized service representative. • Carry out print head cleaning. • Try test printing from the maintenance program in the printer driver. • Check to
  • Brother International MP-21CDX | Service Manual - Page 206
    have run out. Check to see if you have run out of certain ink colors. Check if the printer driver settings are correct. Select the correct resolution for the media you are using. • Clean the print head. • Use Brother genuine ink and cartridges. Check to see if there is an obstacle in the paper path
  • Brother International MP-21CDX | Service Manual - Page 207
    In CANADA Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92718 Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 BBS For downloading drivers from our Bulletin Board Service, call: In
  • Brother International MP-21CDX | Service Manual - Page 208
    (DPI) - Super Fine 360 X 360 dots per inch (DPI) - Normal 180 X 360 dots per inch (DPI) - Draft (with Printer Interface Card) 107 cps at 10 cpi Up to 1.7 PPM in full color (Brother Standard Test Sheet) (with AC Adapter) 180 cps at 10 cpi Up to 2.5(Letter)/2.4(A4) PPM in Blue/Black
  • Brother International MP-21CDX | Service Manual - Page 209
    USER'S GUIDE Electrical and Mechanical Power Source Power Save Mode: 0.6 W Stand-by: 1.0 W 4.2 inches ) Weight Approx. 1,000 g. (2.2 lb ) Print Media Paper input Manual loading from the Paper Feeding Slot or Automatic loading from the Optional Feeder • Paper
  • Brother International MP-21CDX | Service Manual - Page 210
    APPENDIX Paper Output Ink Service Life of Ink Cartridge 1 sheet, face up It is recommended that printed sheets are taken from the paper output slot immediately after printing. Twin cartridge system: separate from the print head Approx. 250 page / LC03BC at 5% coverage Approx. 150 page / LC03MY at
  • Brother International MP-21CDX | Service Manual - Page 211
    Feeding Slot Guide paper guide Paper jam Paper Weight Range printable area 2-1 2-1 5-1 2-6 2-6 2-10 5-1, 5-3 2-1 2-3 -Q- Quality Coated Paper for 360 dpi Color Inkjet printing 2-2, 2-4 -R- Recommended paper 2-2 Release Lever 5-3 replacing the ink cartridges 4-1 Retry 3-3 -S- service call
  • Brother International MP-21CDX | Service Manual - Page 212
    USER'S GUIDE -T- Transparencies -W- Windows 5-6 2-1 Index-2
  • Brother International MP-21CDX | Service Manual - Page 213
    R COLOR INKJET PRINTER PARTS REFERENCE LIST MODEL:MP-21C/21CDX
  • Brother International MP-21CDX | Service Manual - Page 214
    NOTE FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q'ty (3) Description (4) Symbol ( PCB No., Revision , and Parts location mounted on the PCB.) Note : No orders without Parts Code or Tool No. can be accepted. < Example >
  • Brother International MP-21CDX | Service Manual - Page 215
    CONTENTS 1. CARRIAGE / FRAME ATTACHMENT / CHASSIS / CR DRIVE / PAPER FEED DRIVE 1 2. PURGE UNIT 3 3. PCB & HARNESS 3 4. INK HEAD BASE 5 5. ACSF...5 6. COVERS 7 7. PACKING MATERIALS 7 8. ATTACHMENTS 9 9. LUBRICANT & TOOLS 11
  • Brother International MP-21CDX | Service Manual - Page 216
    1 . CARRIAGE / FRAME ATTACHMENT / CHASSIS / CR DRIVE / PAPER FEED DRIVE 1 5 6 11 7 12 3 4 8 9 10 2 1-12 MODEL MP-21C/CDX 5H1-001/002/004/011/020 -1-
  • Brother International MP-21CDX | Service Manual - Page 217
    ASSY 8 UJ5124001 1 PAPER EJECT SENSOR ACTUATOR 9 UJ5141001 1 PAPER FEED MOTOR ASSY 10 060260416 1 SCREW, BIND M26X4 11 UJ5145000 1 ARM STOPPER 12 UJ5150000 1 PAPER BOTTOM SUPPORT PR99060 REMARK CHNG PACKAGING CHNG PACKAGING T/I No. PR99060 MODEL MP-21C/CDX 5H1-001/002/004/011/020 - 2 -
  • Brother International MP-21CDX | Service Manual - Page 218
    2 . PURGE UNIT 4 5 2 1-2 1 4 1 3 3 . PCB & HARNESS 3 3 MODEL MP-21C/CDX 5H1-001/002-025 2 5 MODEL MP-21C/CDX 5H1-001/002-450 -3-
  • Brother International MP-21CDX | Service Manual - Page 219
    UJ7002001 UJ7016001 UJ7551000 UJ7552001 UJ7024001 Q'TY 1 1 1 1 1 3. PCB & HARNESS DESCRIPTION MAIN PCB ASSY HEAD PCB ASSY POWER SUPPLY FFC HEAD FFC POWER SUPPLY PCB ASSY MODEL MP-21C/CDX 5H1-001/002-025 SYMBOL B55L035 B55L032 REMARK - 4 - MODEL
  • Brother International MP-21CDX | Service Manual - Page 220
    5 3 4 . INK HEAD BASE 4 3 1 2 MODEL MP-21C/CDX 5H1-001/002-520 5 . ACSF (MP-21CDX only) 6 5 4 3 2 2 1 MODEL MP-21CDX 5H1-002-5911 -5-
  • Brother International MP-21CDX | Service Manual - Page 221
    UJ5517001 UJ5528001 085310817 UJ5529001 085310817 Q'TY 1 1 1 1 1 1 5. ACSF (MP-21CDX only) DESCRIPTION PICK-UP ROLLER ASSY SEPARATION PAD ASSY EXTENSION GUIDE R TAPTITE, BIND B M3X8 EXTENSION GUIDE L TAPTITE, BIND B M3X8 MODEL MP-21C/CDX 5H1-001/002-520 REMARK - 6 - MODEL MP-21CDX 5H1-002-911
  • Brother International MP-21CDX | Service Manual - Page 222
    6 . COVERS 19 5 2 1 3 13 10 15 18 14 4 9 16 6 17 7 12 8 11 9 9 12 MODEL MP-21C/CDX 5H1-001/002-025 7 . PACKING MATERIALS 5 6 3 7 8 9 10 3 1 -7- 2 MODEL MP-21C/CDX 5H1-001/002-930
  • Brother International MP-21CDX | Service Manual - Page 223
    PAPER GUIDE FILM RIB PRECISE SCREW, M16X4 PANEL CARTRIDGE INSTRUCT REMARK REF.NO. 1 2 2 2 2 2 2 3 4 5 5 6 7 8 9 10 CODE UJ5475001 UJ5426001 UJ5446001 UJ5427001 UJ5447001 UJ5492001 UJ5491001 UJ5430000 UJ5432001 UJ5433001 UJ5486001 UJ5476001 UJ5478001 UJ5480001 UJ5434001 UJ5444001 MODEL MP-21C/CDX
  • Brother International MP-21CDX | Service Manual - Page 224
    8 . ATTACHMENTS 6 5 1 2 3 4 7A 7D 7B 7E 7C MODEL MP-21C/CDX 5H1-001/002-910 -9-
  • Brother International MP-21CDX | Service Manual - Page 225
    GUIDE, ENG SETUP GUIDE, FRE SETUP GUIDE, GER SETUP GUIDE, NOR SETUP GUIDE, DUT SETUP GUIDE, DAN SETUP GUIDE, SPA SETUP GUIDE, ITA SETUP GUIDE, SWE IF CABLE, MP-21 PCMCIA PCMCIA CARD, MBH2PR01 POWER CORD, VDE POWER CORD, BS POWER CORD, SAA POWER CORD, ZAF POWER CORD, ISRAEL REMARK MODEL MP-21C/CDX
  • Brother International MP-21CDX | Service Manual - Page 226
    946P HEAD CLEANER STICK ASSY NOZZLE PROTECTOR ASSY (4 PCS) INITIAL LIQUID ASSY (100ML) SEAL RUBBER ASSY (20 PCS) IL CARTRIDGE BC ASSY IL CARTRIDGE MY ASSY CLEAN WIPER HEAD (500 PCS/1 BAG) PR99060 PRT-001a,c PRT-002b ZA0310001 ZA0543001 ZA0546001 ZA0726001 ZA0728001 ZA0737001 LK2024001
  • Brother International MP-21CDX | Service Manual - Page 227
    R Mar. '99 54H1002BE0
  • Brother International MP-21CDX | Service Manual - Page 228
    ink cartridges, check that the ink cartridges are installed correctly. Both the ink cartridge BC and the ink cartridge YM should be installed. A printer with only one ink cartridge by the printer driver. The printer conducts Cartridge purge Power purge Manual purge Abbrieviation SP IP WP TP CP PP MP
  • Brother International MP-21CDX | Service Manual - Page 229
    the instructed order and the Support plate from the Purge unit ASSY. Encoder FFC 5P ➀ ➂ Taptite, bind B M3X6 Taptite, bind B M3X6 ➃ ➁ Support plate ink absorber face up. Use caution when handling the Purge unit ASSY to prevent ink leakage. Purge unit ASSY Bearing Waste ink tube Waste ink
  • Brother International MP-21CDX | Service Manual - Page 230
    the reverse order to attach the Purge unit ASSY and the Support plate. Important: Check that the Waste ink tube is fitted correctly in the guides and goes into the hole on the Purge unit ASSY Purge unit ASSY Purge unit ASSY Waste ink tube Waste ink tube Fig. 3.25 Important: Check that the Waste
  • Brother International MP-21CDX | Service Manual - Page 231
    946P HEAD CLEANER STICK ASSY NOZZLE PROTECTOR ASSY (4 PCS) INITIAL LIQUID ASSY (100ML) SEAL RUBBER ASSY (20 PCS) IL CARTRIDGE BC ASSY IL CARTRIDGE MY ASSY CLEAN WIPER HEAD (500 PCS/1 BAG) PR99080 PRT-001a,c,d PRT-002b ZA0310001 ZA0543001 ZA0546001 ZA0726001 ZA0728001 ZA0737001 LK2024001
  • Brother International MP-21CDX | Service Manual - Page 232
    1 . CARRIAGE / FRAME ATTACHMENT / CHASSIS / CR DRIVE / PAPER FEED DRIVE 1 5 6 12 T/I NO. PR99082 11 7 4 8 9 10 2 3 1-12 MODEL MP-21C/CDX 5H1-001/002/004/011/020 -1-
  • Brother International MP-21CDX | Service Manual - Page 233
    PAPER GUIDE FILM RIB PRECISE SCREW, M16X4 PANEL CARTRIDGE INSTRUCT REMARK REF.NO. 1 2 2 2 2 2 2 3 4 5 5 6 7 8 9 10 CODE UJ5475001 UJ5426001 UJ5446001 UJ5427001 UJ5447001 UJ5492001 UJ5491001 UJ5430000 UJ5432001 UJ5433001 UJ5486001 UJ5476001 UJ5478001 UJ5480001 UJ5434001 UJ5444001 MODEL MP-21C/CDX
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