Canon 2417B002 User Manual - Page 88

Error Messages, Check Imprinter, Cover Open, Dust Detected, Dust Detected appears alternately

Get Canon 2417B002 PDF manuals and user guides View all Canon 2417B002 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 88 highlights

Chapter 6 Practical Examples Error Messages When one of the following messages appears on the display panel, an error has occurred in the scanner. Follow the indicated procedure to resolve the error. ■ Check Imprinter Error Code: H001 Problem: No ink cartridge is installed in the postimprinter. Solution: Install an ink cartridge. Error Code: H008 Problem: No ink cartridge is installed in the preimprinter. Or the pre-imprinter ink cartridge is not secured. Solution: Install the ink cartridge and turn the lock lever upwards to secure the ink cartridge. (See p. 5-18.) ■ Cover Open ■ Jam Error Code: Pxxx Problem: Paper has jammed. Solution: Open the upper unit and remove the jammed paper. (See p. 3-20.) ■ Dust Detected Error Code: J050 Problem: Dust detected on the scanning glass could not be avoided. Solution: Clean the scanning glass. (See p. 5-5.) ■ Dust Detected (appears alternately with normal display) Error Code: C001 Problem: The scanner's upper unit is open. Solution: Close (lower) the upper unit. (See p. 5-3.) Error Code: C009 Problem: The imprinter cover is open. Solution: Close the imprinter cover. (See p. 5-2 and p. 5-18.) Problem: Dust was detected and scanning proceeds. Solution: When scanning finishes, clean the scanning glass. ■ Call for Service Error Code: Exxx (excluding E021) Problem: Internal scanner error. Solution: Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note of the error code, and contact your Canon service representative. 6-3

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
6-3
Chapter 6
Practical Examples
Error Messages
When one of the following messages appears on the display
panel, an error has occurred in the scanner. Follow the
indicated procedure to resolve the error.
■
Check Imprinter
Error Code: H001
Problem:
No ink cartridge is installed in the post-
imprinter.
Solution:
Install an ink cartridge.
Error Code: H008
Problem:
No ink cartridge is installed in the pre-
imprinter. Or the pre-imprinter ink cartridge is not secured.
Solution:
Install the ink cartridge and turn the lock lever
upwards to secure the ink cartridge.
(See p. 5-18.)
■
Cover Open
Error Code: C001
Problem:
The scanner’s upper unit is open.
Solution:
Close (lower) the upper unit.
(See p. 5-3.)
Error Code: C009
Problem:
The imprinter cover is open.
Solution:
Close the imprinter cover.
(See p. 5-2 and
p. 5-18.)
■
Jam
Error Code: Pxxx
Problem:
Paper has jammed.
Solution:
Open the upper unit and remove the jammed
paper.
(See p. 3-20.)
■
Dust Detected
Error Code: J050
Problem:
Dust detected on the scanning glass could not be
avoided.
Solution:
Clean the scanning glass.
(See p. 5-5.)
■
Dust Detected (appears alternately with
normal display)
Problem:
Dust was detected and scanning proceeds.
Solution:
When scanning finishes, clean the scanning
glass.
■
Call for Service
Error Code: Exxx (excluding E021)
Problem:
Internal scanner error.
Solution:
Turn the power OFF, and restart the scanner. If
this does not solve the problem, make a note of the error
code, and contact your Canon service representative.