Canon CanoScan FB 630U User Guide - Page 61

Canon Customer Care Center, E-mail support via Canon Computer Systems, Inc.

Page 61 highlights

A P P E N D I C E S Canon Customer Care Center Canon Computer Systems, Inc. offers a full range of technical support options* including: • 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products ......... (1-800-423-2366) • Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m.-10:00 p.m. EST and Saturday, 12:00 p.m.-6:00 p.m. EST, excluding holidays) for products still under warranty 1-757-413-2848) • Speak to a technician (currently $24.99 per call) during holidays and days/hours not listed above regarding urgent product questions or for products no longer under warranty 1-800-423-2366) The same service is available for a charge of $2.50 per minute, to a maximum or $25.00 per call 1-900-246-1200) • E-mail support via Canon Computer Systems, Inc. Web site www.ccsi.canon.com) • 24-hour, toll-free Fax Retrieval System 1-800-526-4345) • 24-hour Bulletin Board Service 1-757-420-2000) * Support program specifics to change without notice. **Refer to individual product information for warranty details. Art Direction: Design: Writing: Translation: Editing: Cover Photo: Other Photos: Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan Sumio Koike, J-Cat Communications, Vancouver, Canada Ayako Tanaka, CDS Inc., Tokyo, Japan Christian R.P. Cowley, Concise Communications Corporation, Vancouver, Canada Raulie W. Schnee, Argot Associates, Tokyo, Japan Jun Koike, CDS Inc., Tokyo, Japan Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan 61

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61
A P P E N D I C E S
Canon Customer Care Center
Art Direction:
Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan
Design:
Sumio Koike,
J-Cat Communications, Vancouver, Canada
Writing:
Ayako Tanaka, CDS Inc., Tokyo, Japan
Translation:
Christian R.P. Cowley, Concise Communications Corporation, Vancouver, Canada
Raulie W. Schnee, Argot Associates, Tokyo, Japan
Editing:
Jun Koike, CDS Inc., Tokyo, Japan
Cover Photo:
Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan
Other Photos:
Yoshisuke Kuramoto, CDS Inc., Tokyo, Japan
Canon Computer Systems, Inc. offers a full range of technical support options
*
including:
24-hour, 7-day-a-week, toll-free automated support
for troubleshooting issues on most current products
.........
(1-800-423-2366)
Speak to a technician free of service charge
(currently Monday through Friday,
8:00 a.m.–10:00 p.m. EST and Saturday,
12:00 p.m.–6:00 p.m. EST, excluding holidays)
for products still under warranty
**
....................................................................
(1-757-413-2848)
Speak to a technician (currently $24.99 per call)
during holidays and days/hours not listed above
regarding urgent product questions or for
products no longer under warranty
.....................................
(1-800-423-2366)
The same service is available for a charge of
$2.50 per minute, to a maximum or $25.00 per call
...........
(1-900-246-1200)
E-mail support via Canon Computer Systems, Inc.
Web site
..................................................................................
(www.ccsi.canon.com)
24-hour, toll-free Fax Retrieval System
................................
(1-800-526-4345)
24-hour Bulletin Board Service
.............................................
(1-757-420-2000)
*
Support program specifics to change without notice.
**Refer to individual product information for warranty details.