Canon EOS 6D Mark II Wi-Fi Wireless Communication Function Instruction Manual - Page 151
cannot be used., Cannot reconnect to a smartphone.
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Troubleshooting Guide If a problem occurs with the camera, first refer to this Troubleshooting Guide. If this Troubleshooting Guide does not resolve the problem, contact the nearest Canon Service Center. A device connected with an interface cable cannot be used. With a Wi-Fi connection established, you cannot use the camera by connecting it to Connect Station, a computer, or another device with an interface cable. Terminate the Wi-Fi connection before connecting the interface cable. Cannot select [Wireless communication settings]. When the camera is connected to Connect Station, a computer, or another device with an interface cable, you cannot select [51: Wireless communication settings]. Disconnect the interface cable before changing any settings. Operations such as shooting and playback are not possible. With a Wi-Fi connection established, operations such as shooting and playback may not be possible. Terminate the Wi-Fi connection, then perform the operation. Cannot reconnect to a smartphone. Even with a combination of the same camera and smartphone, if you have changed the settings or selected a different setting, reconnection may not be established even after selecting the same SSID. In such a case, delete the camera connection settings from the Wi-Fi settings on the smartphone and set up a connection again. If Camera Connect is left running while setting up a connection again, the connection may not be established. In such a case, restart Camera Connect. 151