Canon IVY Rec Outdoor Camera User Manual - English - Page 16

TROUBLESHOOTING When the status LED blinking in red rapidly, it may related to the below reasons. Error Device does not work Actions • Make sure the battery level is not too low. If it is, recharge the device • Press the reset button for 10s to restart if the device is unresponsive • Make sure the MicroSD card is inserted without card error • Make sure the firmware is up to date or successfully upgraded. If not, please re-install the firmware upgrade MicroSD Card Error Overheating • Check if the MicroSD card is inserted properly • Check if the MicroSD card is full • Check if the MicroSD card is corrupted • Check if the MicroSD card is compatible • Wait until the device temperature returns to normal, the device will resume working again Lost Connection • Make sure the smartphone Bluetooth® / Wi-Fi® connection is properly set up • Make sure selection of device on the App is correct • Make sure smartphone OS is compatible and up to date Remote Control Failed • Make sure the device is connected with the App • Make sure the App and firmware are up to date 16