Canon MultiPASS F30 Software User's Guide for the MultiPASS F30 and MultiPASS - Page 146

Documents Are Not Printing Correctly

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❏ Is the scanned image blank? ❏ Check that the image source is placed correctly on the platen or in the automatic document feeder (F50). ❏ Check to see if you specified the desired feed location (platen or automatic document feeder) in the MultiPASS Toolbar settings. ❏ Does a white border appear on the left hand side of the image? Set the document approximately 3 millimeters away from the edge of the platen glass. Documents Are Not Printing Correctly. 10 ❏ Is the operation panel blank? You might have a power problem. Check that the power cord is plugged securely into the printer, that the printer is on, and that your electrical source is OK. ❏ Is the printer warm to the touch? The printer might have overheated and shut down. Turn the printer off and let it cool down for 15 minutes. Try using it again. ❏ Is the ALARM light on? ❏ Check the LCD display for a message. If a message is displayed, take the appropriate action to correct the error and clear the message. Press Resume to continue. ❏ Turn off and unplug the printer. Wait 15 seconds and plug it in again and turn it on. The ALARM light should go out. 140 Frequently Asked Questions Chapter 8

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140
Frequently Asked Questions
Chapter 8
❏
Is the scanned image blank?
❏
Check that the image source is placed correctly on the platen or in the
automatic document feeder (F50).
❏
Check to see if you specified the desired feed location (platen or
automatic document feeder) in the MultiPASS Toolbar settings.
❏
Does a white border appear on the left hand side of the image?
Set the document approximately 3 millimeters away from the edge of the
platen glass.
Documents Are Not Printing Correctly.
10
❏
Is the operation panel blank?
You might have a power problem. Check that the power cord is plugged
securely into the printer, that the printer is on, and that your electrical
source is OK.
❏
Is the printer warm to the touch?
The printer might have overheated and shut down. Turn the printer off
and let it cool down for 15 minutes. Try using it again.
❏
Is the ALARM light on?
❏
Check the LCD display for a message. If a message is displayed, take
the appropriate action to correct the error and clear the message.
Press Resume to continue.
❏
Turn off and unplug the printer. Wait 15 seconds and plug it in again
and turn it on. The ALARM light should go out.