Canon PowerShot A310 PowerShot A310 Camera User Guide - Page 103

ZoomBrowser EX/ImageBrowser User Guide, About File and, Folder Numbers, Proper Battery Handling

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Troubleshooting Problem Cause Solution The camera will The CF card is not formatted not shoot. correctly. z Format the CF card. (p. 18). z The card may be defective (its logical may be corrupted). Contact Canon Customer Help Desk. Cannot play back You attempted to play back images z Computer images that cannot be played back shot with another camera or will playback if they are added to the camera images edited with a computer. using the bundled software program ZoomBrowser EX or ImageBrowser. See the ZoomBrowser EX/ImageBrowser User Guide (PDF). File name was changed with a computer or file location was changed. z Set the file name or location to the file format/ structure of the camera (See About File and Folder Numbers (p. 92)). The batteries are Batteries are not the right type. consumed quickly. z Use only new AA-size alkaline batteries or Canon AA-size NiMH batteries. (For the information about alkaline batteries, see Proper Battery Handling (p. 16).) Battery capacity drops due to low z If shooting in a cold area, keep the batteries ambient temperatures. warm (by placing them in an inner pocket, etc.) until ready to use them. Battery terminals are dirty. z Wipe them well with a dry cloth before use. The batteries have not been used z Performance should return to normal after for over a year. several charging cycles. The batteries have lost their effectiveness. z Replace both batteries with new ones. 101

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101
Troubleshooting
The camera will
not shoot.
The CF card is not formatted
correctly.
Format the CF card. (p. 18).
The card may be defective (its logical may be
corrupted). Contact Canon Customer Help Desk.
Cannot play back
You attempted to play back images
shot with another camera or
images edited with a computer.
Computer images that cannot be played back
will playback if they are added to the camera
using the bundled software program
ZoomBrowser EX or ImageBrowser. See the
ZoomBrowser EX/ImageBrowser User Guide
(PDF).
File name was changed with a
computer or file location was
changed.
Set the file name or location to the file format/
structure of the camera (See
About File and
Folder Numbers
(p. 92)).
The batteries are
consumed quickly.
Batteries are not the right type.
Use only new AA-size alkaline batteries or
Canon AA-size NiMH batteries. (For the
information about alkaline batteries, see
Proper Battery Handling
(p. 16).)
Battery capacity drops due to low
ambient temperatures.
If shooting in a cold area, keep the batteries
warm (by placing them in an inner pocket, etc.)
until ready to use them.
Battery terminals are dirty.
Wipe them well with a dry cloth before use.
The batteries have not been used
for over a year.
Performance should return to normal after
several charging cycles.
The batteries have lost their
effectiveness.
Replace both batteries with new ones.
Problem
Cause
Solution