Canon S820 S820 Quick Start Guide
Canon S820 - S 820 Color Inkjet Printer Manual
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- Canon S820 | S820 Quick Start Guide - Page 1
S820QSG.book Page i Thursday, October 18, 2001 1:41 PM S820 Color Bubble Jet Photo Printer Quick Start Guide - Canon S820 | S820 Quick Start Guide - Page 2
the prior written consent of Canon U.S.A., Inc. © 2001 Canon U.S.A., Inc. Disclaimer Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon S820 Color Bubble Jet Photo Printer. All statements, technical information and recommendations - Canon S820 | S820 Quick Start Guide - Page 3
Ink Tanks 29 Printing a Nozzle Check Pattern 31 Cleaning the Printhead 33 Chapter 4: Using Your Photo Applications Installing the Photo Applications 35 Using the Photo Applications 37 Printing on Canon Photo Paper Pro for Borderless Printing 4" x 6" . . 40 Chapter 5: Troubleshooting - Canon S820 | S820 Quick Start Guide - Page 4
S820QSG.book Page iv Thursday, October 18, 2001 1:41 PM Contents Appendix Installing the Printer Driver 53 Uninstalling the Printer Driver 55 Registering Your Canon Product 56 System Requirements 56 Safety Information 56 Regulatory Information 60 Product Specifications 62 Limited Warranty - Canon S820 | S820 Quick Start Guide - Page 5
your S820 photo printer and how to use them. For more detailed information, view and/or print the S820 User's Guide on the Setup Software & User's Guide CD-ROM. • Driver features and screen captures described in this guide may be and/or look different for Windows NT® 4.0, Windows 2000 and Windows XP - Canon S820 | S820 Quick Start Guide - Page 6
for one-time use within an application. To set the S820 as the default printer in Windows®: 1. Click Start, then Settings, then Printers. Windows XP users: Click Start, select Control Panel, then Printers and Other Hardware, then Printers and Faxes. 2. Right-click the Canon S820 printer icon, then - Canon S820 | S820 Quick Start Guide - Page 7
from a Mac OS application: 1. Load the printer with specialty media. See "Using Specialty Media" on page 4 to learn how to load various media types. 2. Open your digital photograph to be printed in a software application. 3. From the software application File menu, select Print. The Canon S820 print - Canon S820 | S820 Quick Start Guide - Page 8
and printing on the media. For General Printing For everyday paper printing, use Canon Brilliant White Paper, Canon High Resolution Paper, or plain paper (17 to 28 lb.). Use standard #10 envelopes with your S820 photo printer. For Quality Image Printing Canon Photo Paper Pro: Thick paper coated - Canon S820 | S820 Quick Start Guide - Page 9
the S820. Canon Banner Paper: Allows you to print on up to six connected sheets of lettersize paper to create party or advertising banners. For instructions on loading these creative media, see "Loading Media into the S820" on page 7 or see the S820 User's Guide on the Setup Software & User's Guide - Canon S820 | S820 Quick Start Guide - Page 10
Printing Media to Avoid Never load the following types of media into your S820 photo printer. These media could produce poor quality and jam or damage the printer: • Folded paper • Excessively curled or wrinkled paper • Damp paper • Excessively thin paper • Excessively thick paper • Paper with - Canon S820 | S820 Quick Start Guide - Page 11
(can print up to 6 connected sheets) 1 sheet 10 envelope 1 sheet Paper Thickness Lever Position Left Left Left Left Left Left Left Left Left Right Right Right Right Loading Media into the S820 Follow these instructions and tips for loading media into the printer. • To prevent paper jams, always - Canon S820 | S820 Quick Start Guide - Page 12
paper to protect the printed surface, even if you intend to store them in clear plastic folders. For instructions on loading transparencies and banner paper, see the S820 User's Guide on the Setup Software & User's Guide CD-ROM. To load plain or High Resolution Paper: 1. Set the paper thickness - Canon S820 | S820 Quick Start Guide - Page 13
insert the sheet into the printer until it stops. 4. Slide the paper guide right to the edge of the sheet. You can load only one sheet of Glossy Photo Paper in the sheet feeder at a time. To load Photo Paper Pro (4" x 6") or Glossy Photo Cards: 1. Set the paper thickness lever to the left, towards - Canon S820 | S820 Quick Start Guide - Page 14
mark. Paper thickness lever 2. Slide the paper guide completely to the left and raise the paper rest. 3. Load the T-Shirt Transfer with the printing side (side without the green line) facing up. 4. Slide the guide right to the edge of the sheet. • Load only one T-Shirt Transfer at a time - Canon S820 | S820 Quick Start Guide - Page 15
Printing To load envelopes: 1. Set the paper thickness lever to the right, towards the envelope mark. Paper thickness lever 2. Slide the paper feed guide side of the sheet feeder, then insert the stack into the printer. 5. Slide the paper guide right to the edge of the envelope. • If the edges - Canon S820 | S820 Quick Start Guide - Page 16
, then Printers. Windows XP users: Click Start, select Control Panel, then Printers and Other Hardware, then Printers and Faxes. 2. Double-click Canon S820, click the print job, then press the Delete key. The print job will be cancelled and the paper ejected. To cancel a print job using Mac OS: On - Canon S820 | S820 Quick Start Guide - Page 17
, see the S820 User's Guide on the Setup Software & User's Guide CD-ROM. Print Mode Your S820 photo printer offers the following modes of operation. Each mode adjusts the driver settings for the type of project you are printing. For Windows: High For high quality when printing a color document - Canon S820 | S820 Quick Start Guide - Page 18
set the print mode in Windows: 1. From an application File menu, select Print. 2. Make sure Canon S820 is the selected printer, then click Properties. 3. On the Main tab, click the Print Quality that best describes your print job, then click OK. To set the print mode in Mac OS: 1. From a Macintosh - Canon S820 | S820 Quick Start Guide - Page 19
sides of the paper. When printing is complete, reload paper properly, according to the displayed message, then click OK. The document will be printed on the opposite side. 4. When done, click OK. For more feature descriptions, see the S820 User's Guide on the Setup Software & User's Guide CD-ROM or - Canon S820 | S820 Quick Start Guide - Page 20
box. 5. When done, click OK. To change the page layout and print order in Mac OS: 1. Make sure that S820 is the selected printer (from the Apple menu, select Chooser, then S820). 2. From an application File menu, click Print. The Print dialog box will appear. 3. Click Options. The Options dialog box - Canon S820 | S820 Quick Start Guide - Page 21
page layout is other than 1 Page/Sheet Printing, you can also select whether to print a Border around each page. 5. When done, click OK, then Print. For more information on printer driver features, see the S820 User's Guide on the Setup Software & User's Guide CD-ROM, or use the Mac Balloon Help. 17 - Canon S820 | S820 Quick Start Guide - Page 22
S820QSG.book Page 18 Thursday, October 18, 2001 1:41 PM Basic Printing 18 - Canon S820 | S820 Quick Start Guide - Page 23
chapter provides information on how to use the S820 photo printer options to enhance printed color images. If your print results using pre-set print modes are unsatisfactory, you may be able to improve the printing quality by: • Using Recommended Paper or Specialty Media • Smoothing Rough or Jagged - Canon S820 | S820 Quick Start Guide - Page 24
unsatisfactory. To optimize color photographs in Windows: 1. From an application File menu, select Print. 2. Make sure Canon S820 is the selected printer, then click Properties. 3. On the Effects tab, click the Photo Optimizer PRO check box. When Photo Optimizer PRO is checked, the Apply Throughout - Canon S820 | S820 Quick Start Guide - Page 25
Features To optimize color photographs in Mac OS: 1. From an application File menu, select Print. 2. Click the Manual print mode icon, then Details. The Detailed Setting dialog box will open. 3. Select Special Effects in the left column, then click the Photo Optimizer PRO check box. 4. If you want - Canon S820 | S820 Quick Start Guide - Page 26
of ink for the image. Keep in mind that the finer the quality, the longer it takes to print a photograph. To adjust image quality in Windows: 1. From an application File menu, select Print. 2. Make sure that Canon S820 is the selected printer, then click Properties. 3. Under Print Quality, select - Canon S820 | S820 Quick Start Guide - Page 27
, see the S820 User's Guide on the Setup Software & User's Guide CD-ROM. To adjust color settings in Windows: 1. From an application File menu, select Print. 2. With Canon S820 as the selected printer, click Properties. 3. On the Main tab, under Color Adjustment, select Manual. The Set button - Canon S820 | S820 Quick Start Guide - Page 28
color settings in Mac OS: 1. From a Mac application, click File then Print. 2. Click Manual, then Details. 3. Click the Color icon. 4. Adjust the Color Correction, Gamma Correction, Color Balance and Intensity settings for your image. 5. Under Print Type, select Photo when printing photographs. This - Canon S820 | S820 Quick Start Guide - Page 29
recall them for future use. To save driver settings in Windows: 1. From an application File menu, select Print. 2. With Canon S820 as the selected printer, click Properties. 3. Make the desired printer driver setting changes. 4. Without exiting the Properties window, select the Profiles tab. 5. Click - Canon S820 | S820 Quick Start Guide - Page 30
Print Features To recall driver settings in Windows: 1. From an application File menu, select Print. 2. With Canon S820 as the selected printer, 6. Click OK again to close the window. To recall driver settings in Mac OS: 1. From an application File menu, select Print. 2. Click Apply, then select the - Canon S820 | S820 Quick Start Guide - Page 31
to care for the ink delivery system for your Canon S820 photo printer. The following topics are addressed: • Monitoring Ink Levels • Replacing Ink Tanks • Aligning the Printhead • Printing a Nozzle Check Pattern • Cleaning the Printhead Monitoring Ink Levels The print driver contains a feature that - Canon S820 | S820 Quick Start Guide - Page 32
run out of ink: Ink low. Replace ink tank as soon as possible. Ink out. Replace ink tank immediately. 4. Click the close box on the top right of the window to close the Status Monitor, then click OK to close the Properties dialog box. To monitor ink levels in Mac OS: While you're printing, the BJ - Canon S820 | S820 Quick Start Guide - Page 33
quality printing. To align the printhead in Windows: 1. Add a sheet of blank paper in the sheet feeder. 2. Click Start, then Settings, then Printers. Windows XP users: Click Start, select Control Panel, then Printers and Other Hardware, then Printers and Faxes. 3. Right-click the Canon S820 printer - Canon S820 | S820 Quick Start Guide - Page 34
, enter the number in the Print Head Alignment dialog box that corresponds with the smoothest looking test pattern. 9. When finished, click OK. To align the printhead in Mac OS: 1. Add a sheet of blank paper in the sheet feeder. 2. From the File menu in a software application, click Page Setup - Canon S820 | S820 Quick Start Guide - Page 35
pattern. To print a nozzle check pattern in Windows: 1. Make sure the printer is turned on. 2. Click Start, then Settings, then Printers. Windows XP users: Click Start, select Control Panel, then Printers and Other Hardware, then Printers and Faxes. 3. Right-click the Canon S820 printer icon and - Canon S820 | S820 Quick Start Guide - Page 36
printhead. See "Aligning the Printhead" on page 29 for instructions. To print a nozzle check pattern in Mac OS: 1. Make sure the printer is on. 2. In a software application, click File, then Page Setup. 3. Click Utilities. The Canon S820 Printer Utility dialog box will display. 4. Select Test Print - Canon S820 | S820 Quick Start Guide - Page 37
the S820 User's Guide on the Setup Software & User's Guide CD-ROM for additional corrective actions. Printhead cleaning consumes ink. Avoid unnecessary cleaning. To clean the Printhead in Windows: 1. Make sure the printer is turned on. 2. Click Start, then Settings, then Printers. Windows XP users - Canon S820 | S820 Quick Start Guide - Page 38
an ink tank is empty, replace it. See "Monitoring Ink Levels" on page 27 for instructions on how to check ink tank levels. To clean the Printhead in Mac OS: 1. Make sure the printer is on. 2. In a software application, click File, then Page Setup. 3. Click Utilities. The Canon S820 Printer Utility - Canon S820 | S820 Quick Start Guide - Page 39
, as well as procedures for printing on Canon Photo Paper Pro for Borderless Printing 4" x 6" paper. Installing the Photo Applications To install Zoom Browser EX, PhotoRecord and PhotoStitch in Windows: 1. Close any open applications. 2. Insert the S820 Setup Software & User's Guide CD-ROM in the CD - Canon S820 | S820 Quick Start Guide - Page 40
box appears, click OK. 7. Restart your computer. The photo applications will not be fully functional until your computer has been restarted. To install ImageBrowser and PhotoStitch in Mac OS: 1. Close any open applications. 2. Insert the S820 Setup Software & User's Guide CD-ROM in the CD-ROM drive - Canon S820 | S820 Quick Start Guide - Page 41
Canon ZoomBrowser icon on the desktop. (You can also open Canon ZoomBrowser by clicking Start, Programs, Canon Utilities, ZoomBrowser EX, then ZoomBrowser.) 3. From this window online help, or consult the Photo Application Guide on your CD-ROM. To open ImageBrowser in Mac OS: 1. Make sure the images - Canon S820 | S820 Quick Start Guide - Page 42
Mac Balloon Help, or consult the Photo Application Guide on your CD-ROM. Using PhotoRecord for Windows PhotoRecord is a software application that lets you create fun and unique photo then Programs, then Canon PhotoRecord, then PhotoRecord. 2. By default, the PhotoRecord Print Modes wizard will appear - Canon S820 | S820 Quick Start Guide - Page 43
screen instructions to open files, and to arrange, stitch, rotate, enlarge or reduce your images. 5. Once an image is saved, you can preview and/or print it. For a full description of all features and options available, click the icon to view the online help, or consult the Photo Application Guide on - Canon S820 | S820 Quick Start Guide - Page 44
your S820 is the Canon Photo Paper Pro for Borderless Printing 4" x 6" media. This paper is designed to let you print images that cover the entire surface of the card without a white border. This media is intended for use with PhotoRecord for Windows, version 1.2 or later, or ImageBrowser for Mac OS - Canon S820 | S820 Quick Start Guide - Page 45
load Photo Paper Pro for Borderless Printing 4" x 6": 1. Set the paper thickness lever to the left. Paper thickness lever 2. Slide the paper guide completely to the left. 3. With the glossy side facing up, place a sheet on top of the Loading Support Sheet provided with your Canon Photo Paper Pro - Canon S820 | S820 Quick Start Guide - Page 46
or specify print quality and number of copies to print. You cannot resize your photos or modify the layout. To print with borderless paper in Mac OS: 1. Follow the procedures above to load the borderless paper on page 41. 2. From ImageBrowser, select the photo to be printed. Locate the Print button - Canon S820 | S820 Quick Start Guide - Page 47
an error message from the software (displayed on the screen) or the printer (indicated by blinking lights). Customer Care Center Canon offers a full range of customer technical support options. If you encounter difficulties during installation or operation of your Canon S820 photo printer, quickly - Canon S820 | S820 Quick Start Guide - Page 48
18, 2001 1:41 PM Troubleshooting Troubleshooting Installation Problem Possible Cause Try This Cannot install the printer driver Procedure not followed correctly See "Installing the Printer Driver" on page 53, or see the S820 User's Guide on the Setup Software & User's Guide CD-ROM for more - Canon S820 | S820 Quick Start Guide - Page 49
If this does not handle the problem, exit the installation procedure and reinstall the software again. Also see the S820 User's Guide on the Setup Software & User's Guide CD-ROM for more information. Troubleshooting Printer Hardware Problem Possible Cause Try This Paper jams in the Media jammed - Canon S820 | S820 Quick Start Guide - Page 50
the S820 User's Guide on the Setup Software & User's Guide CD-ROM for more information. Bad cable Replace the printer cable. Incorrect printer driver or settings Altering driver settings may improve print speed. For example, draft mode is faster than normal mode, but the quality of the print is - Canon S820 | S820 Quick Start Guide - Page 51
printhead is working properly. See "Printing a Nozzle Check Pattern" on page 31, or "Cleaning the Printhead" on page 33. If necessary, perform multiple printhead cleanings. See the S820 User's Guide on the Setup Software & User's Guide CD-ROM for more information. Ink tanks may need to be replaced - Canon S820 | S820 Quick Start Guide - Page 52
correctly Reseat printhead. See the S820 User's Guide on the Setup Software & User's Guide CD-ROM for procedures. Incorrect printer driver or settings Altering driver settings may improve the appearance of your printed image. See "Setting Driver Options" on page 13 for instructions on selecting - Canon S820 | S820 Quick Start Guide - Page 53
18, 2001 1:41 PM Troubleshooting Problem Possible Cause Try This Printed output is faded or unclear Media not loaded print-side up Check that your media is placed in the printer facing in the correct direction. See "Loading Media into the S820" on page 7. Low ink Verify that you have suf - Canon S820 | S820 Quick Start Guide - Page 54
the troubleshooting topic, "Paper jams in the printer" on page 45. 4 orange blinks (ink tank is out of ink) Replace the empty ink tank. See "Monitoring Ink Levels" on page 27 and "Replacing Ink Tanks" on page 29. 5 orange blinks (printhead not installed correctly) Reseat printhead. See the S820 - Canon S820 | S820 Quick Start Guide - Page 55
Printer is out of paper, ink is low, paper jam WINDOWS The BJ Status Monitor opens and displays a message when an error occurs. Read the error message, then click the Guide tab to display more information about solving the problem. MAC OS If Backgrounding is turned on with the Chooser, the BJ Print - Canon S820 | S820 Quick Start Guide - Page 56
S820QSG.book Page 52 Thursday, October 18, 2001 1:41 PM Troubleshooting Customer Care Center Canon offers a full range of customer technical support* options: • For e-mail support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) • 24-hour, 7-day-a- - Canon S820 | S820 Quick Start Guide - Page 57
Printer Driver • Registering Your Canon Product • System Requirements • Safety Information • Regulatory Information • Product Specifications • Limited Warranty-U.S. Only Installing the Printer Driver To install the printer driver in Windows: When installing the printer driver in Windows XP/Windows - Canon S820 | S820 Quick Start Guide - Page 58
to at this time, click Exit. 11. Click Yes if you are prompted to restart the computer. To install the printer driver in Mac OS: 1. Prepare your Mac (if needed). • If you have multiple users set up in OS 9, log in as the Owner. • To install the printer on a network, see the S820 User's Guide on the - Canon S820 | S820 Quick Start Guide - Page 59
, then Canon S820. 2. Click Uninstall. 3. Click Yes to confirm that you want to uninstall the printer driver. To uninstall the printer driver in Mac OS: 1. Insert the S820 Setup Software & User's Guide CD-ROM in the CD-ROM drive. 2. Double-click Printer Driver. 3. Double-click Installer. 4. Read - Canon S820 | S820 Quick Start Guide - Page 60
If you did not register your product during installation, visit www.registercanon.com and follow the on-screen instructions. To register your Canon product in Mac OS: Visit www.registercanon.com and follow the on-screen instructions. System Requirements Windows 95/98: 486 processor; 16 MB RAM; 15 - Canon S820 | S820 Quick Start Guide - Page 61
free of all obstacles so you can unplug the power cord at any time. Such obstacles could prevent you from unplugging the printer when a printer fault occurs and cause a fire or electric shock. The socket-outlet shall be installed near the equipment and shall be easily accessible. • Always carry the - Canon S820 | S820 Quick Start Guide - Page 62
are dry. • Always push the plug completely into the power outlet. A loose or poorly connected plug could cause a fire or electric shock. Never cut, modify, stretch, avoid fire or electric shock, never use the printer under these conditions. Call the Canon Customer Care Center. • Always grasp the plug - Canon S820 | S820 Quick Start Guide - Page 63
. Never insert your fingers or hands inside the printer while it is printing. The printer contains moving parts which could cause injury. Never place anything on top of the printer, especially metal objects (paper clips, staples, etc.), or containers with flammable solvents (alcohol, thinners, etc - Canon S820 | S820 Quick Start Guide - Page 64
Color Photo Printer Model: K10207 (S820) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This - Canon S820 | S820 Quick Start Guide - Page 65
any changes or modifications to the equipment unless otherwise specified in the manual. Should such changes or modifications be made, you could be required Class B limits in Subpart B of Part 15 of FCC Rules. Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. 1-516-328-5600 Canadian - Canon S820 | S820 Quick Start Guide - Page 66
method: Bubble Jet ink on-demand Printing resolution: 2400 x 1200 dpi Print speed: 4" x 6" and 8" x 10" photo print speeds are based on standard (default) mode on Photo Paper Pro. Print speed will vary depending on system configuration, software, document complexity, print mode and page - Canon S820 | S820 Quick Start Guide - Page 67
Film Glossy Photo Cards Photo Paper Pro Photo Paper Pro for Borderless Printing 4" x 6" Photo Paper Pro 4" x 6" Transparencies T-Shirt Transfers Banner Paper Magnet Sheets Ordinary print media: Regular size: Custom size: Weight: Graphic image printing: Data format: Resolution: Printhead: 100 sheets - Canon S820 | S820 Quick Start Guide - Page 68
prescribed in Canon's instruction manual, or service performed by other than a Canon repair facility or an ASF. (b) Use of parts or supplies (other than those sold by Canon) that cause damage to the product or cause abnormally frequent service calls or service problems. (c) If the product - Canon S820 | S820 Quick Start Guide - Page 69
1:41 PM Appendix Canon offers a full range of customer technical support* options: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com) • 24-hour, 7-day-a-week, automated support for troubleshooting issues on most current - Canon S820 | S820 Quick Start Guide - Page 70
and a pre-paid return waybill), follow the instructions to ship the defective product to a Canon repair facility. You must return the defective product in the shipping carton in which the replacement product was packed (be sure to retain your ink cartridges and tanks), and you must include the - Canon S820 | S820 Quick Start Guide - Page 71
(ICM 23 ImageBrowser 35 opening 37 ink levels, monitoring 27 ink tanks monitoring levels in 27 replacing 29 installing photo applications 35 L loading envelopes 11 paper 7 M magnet sheets 5 maintaining your printer 27 Manual print mode 13 manually adjusting color settings 23 media to - Canon S820 | S820 Quick Start Guide - Page 72
56 T tech support, how to contact 52 Text print mode 13 thick paper lever position 7 sizes of 7 thick paper, printing on 6 transparencies 5 troubleshooting error messages 48 installing the print driver 44 printing problems 45 software installation problems 44 T-Shirt Transfers
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S820
Color Bubble Jet Photo Printer
Quick Start Guide
S820QSG.book
Page i
Thursday, October 18, 2001
1:41 PM