Canon S820 S820 Quick Start Guide - Page 52

Troubleshooting Printed Output

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S820QSG.book Page 48 Thursday, October 18, 2001 1:41 PM Troubleshooting Troubleshooting Printed Output Problem Possible Cause Try This Printout and screen image colors appear different Low ink Verify that you have sufficient ink in the ink tanks. See "Monitoring Ink Levels" on page 27. Printhead may need to be replaced Verify that the printhead is working properly. See "Printing a Nozzle Check Pattern" on page 31, and/or "Cleaning the Printhead" on page 33. If necessary, perform multiple printhead cleanings. See "Cleaning the Printhead" on page 33, or the S820 User's Guide on the Setup Software & User's Guide CD-ROM for more information. Printhead not seated correctly Reseat printhead. See the S820 User's Guide on the Setup Software & User's Guide CD-ROM for procedures. Incorrect printer driver or settings Altering driver settings may improve the appearance of your printed image. See "Setting Driver Options" on page 13 for instructions on selecting the optimum print mode for a print job. Color settings need to be adjusted You can enhance the color on your printout. See "Adjusting Color Balance, Brightness and Saturation" on page 23. Printed colors are incorrect One or more ink tanks are installed in the wrong position Verify that each ink tank is lined up with the correct color label in the printhead. For more information, see "Replacing Ink Tanks" on page 29. Smudged or smeared ink on paper Ink tanks are not seated properly Printhead clogged Check the ink tanks, and reseat them if necessary. See "Replacing Ink Tanks" on page 29. Verify that the printhead is working properly. See "Printing a Nozzle Check Pattern" on page 31, or "Cleaning the Printhead" on page 33. If necessary, perform multiple printhead cleanings. See the S820 User's Guide on the Setup Software & User's Guide CD-ROM for more information. Ink tank may need to be replaced Verify that you have sufficient ink in the ink tanks. See "Monitoring Ink Levels" on page 27. If necessary, replace the ink tanks. See "Replacing Ink Tanks" on page 29. Printhead may need to be replaced Perform multiple printhead cleanings. See "Cleaning the Printhead" on page 33, or the S820 User's Guide on the Setup Software & User's Guide CD-ROM for more information. 48

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48
Troubleshooting
Troubleshooting Printed Output
Problem
Possible Cause
Try This
Printout and
screen image
colors appear
different
Low ink
Verify that you have sufficient ink in the ink tanks. See
“Monitoring Ink Levels” on page 27.
Printhead may need to
be replaced
Verify that the printhead is working properly. See “Printing a
Nozzle Check Pattern” on page 31, and/or “Cleaning the
Printhead” on page 33.
If necessary, perform multiple printhead cleanings. See
“Cleaning the Printhead” on page 33, or the
S820 User’s
Guide
on the Setup Software & User’s Guide CD-ROM for
more information.
Printhead not seated
correctly
Reseat printhead. See the
S820 User’s Guide
on the Setup
Software & User’s Guide CD-ROM for procedures.
Incorrect printer driver
or settings
Altering driver settings may improve the appearance of your
printed image. See “Setting Driver Options” on page 13 for
instructions on selecting the optimum print mode for a print job.
Color settings need to
be adjusted
You can enhance the color on your printout. See “Adjusting
Color Balance, Brightness and Saturation” on page 23.
Printed colors are
incorrect
One or more ink tanks
are installed in the
wrong position
Verify that each ink tank is lined up with the correct color
label in the printhead. For more information, see “Replacing
Ink Tanks” on page 29.
Smudged or
smeared ink on
paper
Ink tanks are not
seated properly
Check the ink tanks, and reseat them if necessary. See
“Replacing Ink Tanks” on page 29.
Printhead clogged
Verify that the printhead is working properly. See “Printing a
Nozzle Check Pattern” on page 31, or “Cleaning the
Printhead” on page 33.
If necessary, perform multiple printhead cleanings. See the
S820 User’s Guide
on the Setup Software & User’s Guide
CD-ROM for more information.
Ink tank may need to
be replaced
Verify that you have sufficient ink in the ink tanks. See
“Monitoring Ink Levels” on page 27. If necessary, replace
the ink tanks. See “Replacing Ink Tanks” on page 29.
Printhead may need to
be replaced
Perform multiple printhead cleanings. See “Cleaning the
Printhead” on page 33, or the
S820 User’s Guide
on the Setup
Software & User’s Guide CD-ROM for more information.
S820QSG.book
Page 48
Thursday, October 18, 2001
1:41 PM