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Canon VB-R10VE Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 261

Warning log, System warning, wvhttp warning, Audio server warning

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Warning log  System warning S220 PAN/TILT operation warning [warning] Description %1 %1 warning detected. [%2] (S220) PAN | TILT %2 Warning details Meaning Countermeasure An error occurred during operation or stopping of PAN/TILT. Check that the camera is not touching the dome, etc. S230 Decrease of fan rotation speed [warning] Description FAN %1 speed is too slow. (S230) %1 Meaning Fan number Detected decrease in fan rotation speed. If this happens frequently, arrange for servicing. S231 Heater unit not operating [warning] Description Meaning Countermeasure A 24 V AC power source is not supplied to the heater unit. (S231) A heater unit is attached but not supplied with a 24 V AC power source. The 24 V AC power source required to operate the heater unit is not being supplied. Check the connections.  HTTP server warning H201 Timeout disconnect [warning] Description a request for %1 timed out after writing %d seconds (H201) %1 Request URI %d 360 (Timeout time) Meaning Disconnected due to HTTP server timeout (360 sec.).  wvhttp warning W101 Invalid user name [notice] Description user not found (W101) Meaning The camera was accessed by an unauthorized user. W102 Invalid password [notice] Description Meaning user password mismatch (W102) The password is invalid. W130 Buffer recovered [notice] Description Meaning stream buffer recovered (W130) Image buffer for stream recording has recovered. W201 Invalid panorama image [warning] Description corrupt panorama image - ignored (W201) Meaning Panorama image information acquisition failed. W230 Buffer overflow [warning] Description stream buffer overflowed (W230) Meaning The image buffer for the stream recording overflowed and images were discarded. Appendix 7  Audio server warning B101 Received unusual request [notice] Description %1 %2 Meaning %1 unusual request[%2] (B101) Client host's IP address Unusual type (400 | 404) Refused due to command error (400) and parameter error (404). 261

Section	Page
Introduction	2
Precautions for Use (Disclaimer)	2
License Agreement for Included Software	3
Trademarks	3
Open Source Software	3
Security Export Control	4
User Manuals	5
Types of User Manuals	5
How to Use This Operation Guide	5
Symbols Indicating Camera Models	6
Safety Precautions	7
Precautions	8
Clean the Camera	9
Camera Disposal	10
Chapter 1 Before Use	19
Network Camera Capabilities	20
Camera Software	21
Software Included on the Camera	21
Software Included on the Setup CD-ROM	21
Additional Software/Licenses (Sold Separately)	23
Operating Environment	24
Camera Angle Setting Tool, Admin Viewer/VB Viewer, Admin Tools	24
Steps for Setting Up Camera	25
Step 1 Pre-Installation Preparations	25
Step 2 Check Camera Connection	25
Step 3 Install the Camera	25
Step 4 Set the Camera Angle	25
Step 5 Adjust Advanced Settings According to Use	26
Step 6 Use the Viewers	26
Step 7 Use Admin Tools	26
Troubleshooting	26
Chapter 2 Camera Setup	27
Install Software	28
Necessary Software	28
Software Installation	28
Check/Make Security Settings	31
Check Firewall Settings	31
Register the Camera IP Address as a Trusted Site	32
Settings When Using Windows Server	33
Making Initial Camera Settings	36
Launch the Camera Management Tool	36
Searching for Cameras and Setting up Networks	36
Set the Password, Date and Time, Camera Name and Video	38
Registering Camera’s IP Address to Trusted Sites	40
Access the Top Page of the Camera to Check Video	41
Access the Top Page from Camera Management Tool	41
Top Page	41
Checking Camera Video	43
Chapter 3 Camera Angle Setting Tool	45
Launch the Camera Angle Setting Tool and Connect to a Camera	46
Launch the Camera Angle Setting Tool	46
Connect to the Camera	46
Disconnect from the Camera and Close the Software	49
Camera Angle Setting Tool Screen	51
Set the Camera Angle	53
Set the Camera Angle and Zoom	53
Set the Focus and Exposure Compensation	54
Use a Camera Specification File	56
Create a Camera Specification File	56
Chapter 4 Setting Page	59
How to Use The Setting Page	60
Access the Setting Page	60
Common Setting Page Operations	61
About Each Setting Page	62
Configure Network Settings [Basic Settings] > [Network]	64
LAN	64
IPv4	64
IPv6	65
DNS	66
mDNS	67
Set the Administrator Password [Basic Settings] > [Password]	68
Administrator Password	68
Set the Date/Time [Basic Settings] > [Date and Time]	69
Current Date and Time	69
Setting	69
Set Video Size and Quality [Basic Settings] > [Video Settings]	72
All Videos	72
JPEG	72
H.264(1)	73
H.264(2)	74
Set General Camera Controls [Camera] > [Camera Settings]	75
Camera Name	75
Camera Control	75
Day/Night (When Auto Is Set)	77
Installation Conditions	77
Camera Position Control	78
External Input Device 1, 2	78
External Output Device 1, 2	78
Set Initial Video Settings [Camera] > [Initial Setting]	79
Initial Setting	79
Reduce Data Size by Lowering Video Quality in Specific Areas [Video and Audio] > [ADSR]	82
Specified Area	82
ADSR	84
Display Date, Time and Text on the Viewer [Video and Audio] > [On-screen display]	85
On-Screen Display	85
Set Audio Input/Output [Video and Audio] > [Audio Settings]	87
General Sound	87
Sound Clip Upload1to 3	88
HTTP, SNMP and FTP Server Settings [Server] > [Server Settings]	89
HTTP Server	89
SNMP Server	89
FTP Server	90
WS-Security	90
Video Transmission Settings [Server] > [Video Server]	91
Audio Transmission/Reception Settings [Server] > [Audio Server]	92
RTP Settings [Server] > [RTP Server]	93
RTP Server	93
Audio Multicast	93
RTP Streaming 1 to 5	94
HTTP and FTP Upload Settings [Video Record] > [Upload]	96
Video Record Setting	96
General Upload	96
HTTP Upload	97
FTP Upload	99
Settings for Recording Video to a Memory Card [Video Record] > [Memory Card]	101
Video Record Setting	101
Memory Card Operations	101
Memory Card Information	101
Set E-mail Notification [Video Record] > [E-mail Notification]	102
E-mail Notification	102
External Device Input Triggered Operation Settings [Event] > [External Device]	104
External Device Output 1, 2	104
External Device Input	104
External Device Input 1, 2	105
Abnormal Audio Input Triggered Operation Settings [Event] > [Audio Detection]	107
Volume Detection	107
Scream Detection	108
Timer Triggered Operation Settings [Event] > [Timer]	110
Timer 1 to 4	110
Execute Presets When Switching Day/Night Mode [Event] > [Switch Day/Night]	112
Use Event Combinations [Event] > [Linked Event]	113
Linked Event 1 to 4	113
Linked Event Operation Examples	115
Set Users Who Connect to the Camera [Security] > [User Restrictions]	118
Authorized User Account	118
User Authority	118
Set Access Restrictions [Security] > [Host Access Restrictions]	119
IPv4 Host Access Restrictions	119
IPv6 Host Access Restrictions	120
Set HTTP Communication Encryption [Security] > [SSL/TLS]	121
Certificates	121
Certificate Management	122
Encrypted Communications	123
Network Port Authentication Settings [Security] > [802.1X]	124
802.1X Authentication	124
Authentication Method	124
Set IPsec [Security] > [IPsec]	126
IPsec	126
Auto Key Exchange Settings	126
IPsec Set 1 to 5	127
Memory Card Operations and Information Display [Memory Card]	130
Video Record Setting	130
Memory Card Operations	130
Memory Card Information	132
Display Camera Device Information and Perform Maintenance [Maintenance]	134
Device Information	134
Tool	134
Chapter 5 Admin Viewer/VB Viewer	137
Admin Viewer and VB Viewer	138
Major Differences Between the Admin Viewer and the VB Viewer	138
Viewer Access Restrictions	138
View Video With Admin Viewer	140
Launch the Admin Viewer	140
Admin Viewer/VB Viewer Screen	141
Check Information	143
Change the Video Size and Display Screen Size	143
Operate the Camera With Admin Viewer	147
Obtain Camera Control Privileges	147
Use Pan/Tilt/Zoom	147
Magnify and Display Part of Video (Viewer PTZ)	151
Cropping and Displaying Part of an Image (Digital PTZ)	153
Using Presets or the Home Position	154
Use Backlight Compensation	155
Receive/Transmit Audio	155
Use Control for Admin	158
Control for Admin Panel	158
Pan / Tilt / Zoom	159
Preset / Initial Setting Registration	159
Smart Shade Control	159
Haze Compensation	160
Focus	161
Exposure	162
White Balance	164
Day/Night	165
Infrared	167
External Device Output	167
Image Quality Adjustment	168
Video Reception	168
About Presets	169
Register Presets	170
Display the Preset Setting Panel	170
Use [Quick Registration]	172
Register with [Advanced Preset Settings] Panel	173
Context Menu	175
Change Multiple Presets Simultaneously	176
Automatically Move to a Preset Position at a Specified Time (Auto Control Settings)	177
Configure [Auto Control Settings]	177
Configure the Preset Tour Route	179
[Tour Route Settings] Tab	179
Tour Route Settings	181
Context Menu	183
Check the Event Detection Status With Admin Viewer	184
Confirm Status With the Event Display Panel	184
Record Snapshots/Video With Admin Viewer	186
Capture a Snapshot	186
Record Video to a Memory Card Manually	186
Use VB Viewer	188
Launch VB Viewer and Differences with Admin Viewer	188
Chapter 6 Admin Tools	191
Admin Tools Overview	192
Overview of Each Tool in the Admin Tools	192
Access Admin Tools	193
Launch Admin Tools	193
Admin Tools Operations Common to All Tools	194
Privacy Mask Setting Tool	196
Register Privacy Masks	196
Change/Delete a Privacy Mask	198
Panorama Creation Tool	201
Create a Panorama Image	201
Delete a Panorama Image from the Camera	204
Save/Load Panorama Image File	204
View Restriction Setting Tool	206
Configure View Restrictions	206
Intelligent Function Setting Tool Overview	210
Intelligent Function	210
Notes on Intelligent Function Settings and Operations	213
Pre-register Presets	214
Select the Intelligent Function Operation Mode	214
Intelligent Function Setting Tool - Video Detection -	216
Steps for Configuring Video Detection	216
Configure Detection Criteria ([Detection Criteria] Tab)	219
Configure Operations for Triggered Detection ([Event] Tab)	227
Reduce Effects of Lighting Change (Detections Settings)	228
Context Menu	229
Intelligent Function Setting Tool - Auto Tracking -	230
Set Auto Tracking	230
Auto Tracking Termination	233
Disable Auto Tracking	233
Intelligent Function Setting Tool Display Options and Shared Operations	234
Display Event Status	234
Display Settings for Detection Areas/Detection Lines, Detection Results (Display Options)	234
Restart Intelligent Function	235
Log Viewer	236
Download Log Files	236
View Logs	237
Recorded Video Utility	240
Use the Video List	240
Download/Delete Video	242
Play Back Video	244
Chapter 7 Appendix	249
Memory Card Data	250
Saved Data and Data Organization of Memory Card	250
Data Downloaded with Recorded Video Utility	250
Modifiers	252
Troubleshooting	254
List of Log Messages	256
Log Messages on the Camera	256
Error Log	256
Warning log	261
Notification log	263
List of Viewer Messages	269
Messages Displayed in the Information Display	269
Restore Default Settings	270
Restoring the Initial Setting from the Maintenance Page in the Web Browser	270
Restoring Factory Default Settings with the Reset Switch on the Camera	270
List of Factory Default Settings	273

Match case Limit results 1 per page

Appendix

261

Warning log



System warning

220 PAN/TILT operation warning [warning]

230 Decrease of fan rotation speed

[warning]

231 Heater unit not operating [warning]



HTTP server warning

H201 Timeout disconnect [warning]



wvhttp warning

W101 Invalid user name [notice]

W102 Invalid password [notice]

W130 Buffer recovered [notice]

W201 Invalid panorama image [warning]

W230 Buffer overflow [warning]



Audio server warning

B101 Received unusual request [notice]

Description

%1 warning detected. [%2] (S220)

PAN | TILT

Warning details

Meaning

An error occurred during operation or

stopping of PAN/TILT.

Countermeasure

Check that the camera is not touching

the dome, etc.

Description

FAN %1 speed is too slow. (S230)

Fan number

Meaning

Detected decrease in fan rotation

speed.

If this happens frequently, arrange for

servicing.

Description

A 24 V AC power source is not

supplied to the heater unit. (S231)

Meaning

A heater unit is attached but not

supplied with a 24 V AC power source.

Countermeasure

The 24 V AC power source required to

operate the heater unit is not being

supplied. Check the connections.

Description

a request for %1 timed out after writing

%d seconds (H201)

Request URI

360 (Timeout time)

Meaning

Disconnected due to HTTP server

timeout (360 sec.).

Description

user <User name> not found (W101)

Meaning

The camera was accessed by an

unauthorized user.

Description

user <User name> password

mismatch (W102)

Meaning

The password is invalid.

Description

stream buffer recovered (W130)

Meaning

Image buffer for stream recording has

recovered.

Description

corrupt panorama image - ignored

(W201)

Meaning

Panorama image information

acquisition failed.

Description

stream buffer overflowed (W230)

Meaning

The image buffer for the stream

recording overflowed and images were

discarded.

Description

%1 unusual request[%2] (B101)

Client host’s IP address

Unusual type (400 | 404)

Meaning

Refused due to command error (400)

and parameter error (404).