Canon imagePROGRAF PRO-2000 series User Manual
Canon imagePROGRAF PRO-2000 Manual
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- Canon imagePROGRAF PRO-2000 | series User Manual - Page 1
PRO-2000 Online Manual Printer Functions Handling and Use of Paper Changing Settings from Operation Panel/Web Browser Printer Parts Network Setting Adjustments for Better Print Quality Color Management Maintenance and Consumables Specifications Safety Basic Printing Workflow Enhanced Printing - Canon imagePROGRAF PRO-2000 | series User Manual - Page 2
49 Loading Rolls on the Roll Holder 50 Loading the Upper Roll on the Printer 53 Loading the Lower Roll on the Roll Unit (Option 58 Changing the Type Holder 73 Feeding Roll Paper Manually 75 Keeping Track of the Amount of Roll Paper Left 76 Specifying the Ink Drying Time for Rolls 77 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 3
/Web Browser 133 Operations and Touch Screen 134 Operation Panel 135 Touch Screen 137 Checking Instructions During Printer Operations 140 Changing Settings from Operation Panel 142 Printer Menu Operations 143 Menu Operations 144 Menu Structure 149 Changing Settings from Operation Panel 162 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 4
Certificate to Web Browser 200 Setting Mail Server 204 Receiving Printer Status by E-mail 206 Printer Parts 208 Printer Parts 209 Front 210 Back 212 Top Cover (Inside 213 Carriage 214 Ink Tank Cover (Inside 215 Hard Disk 216 Printer Hard Disk Operations 217 Checking Free Hard Disk Space - Canon imagePROGRAF PRO-2000 | series User Manual - Page 5
Printer via Wireless LAN Router 255 Adjustments for Better Print Quality 257 Adjusting the Print Head 258 Adjusting the Print Head 259 Automatic Adjustment to Straighten Lines and Colors 260 Manual Adjustment to Straighten Lines and Colors 262 Troubleshooting 287 Ink Tanks 289 Ink Tanks 290 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 6
Levels 304 When to Replace Ink Tanks 306 Print Head 307 Print Head 308 Checking for Nozzle Clogging 309 Cleaning the Print Head 311 Replacing the Print Head 314 Maintenance Cartridge 322 Maintenance Cartridge 323 Replacing the Maintenance Cartridge 324 Checking the Remaining Maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 7
by Automatically Switching Upper-level and Lower-level Roll Papers 428 How to Switch Paper Rolls 431 Reflect Roll Unit Settings in the Printer Driver 436 Changing the Print Quality and Correcting Image Data 437 Adjusting Color Balance 438 Setting the Print Quality Level (Custom 440 Printing - Canon imagePROGRAF PRO-2000 | series User Manual - Page 8
Profiles (Specifying an ICC Profile from the Application Software 450 Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver 452 Interpreting the ICC Profile 453 Adjusting Brightness 454 Adjusting Contrast 456 Scaled Printing 458 Printing to Oversized Paper Sizes 460 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 9
the Undesired Print Job 518 Display the Printing Status Screen 519 Canon IJ Printer Utility3 520 Opening the Canon IJ Printer Utility3 521 Checking the Ink Status from Your Computer 522 Instructions for Use (Printer Driver 523 Description of Print Dialog 524 Quality & Media 525 Color Options - Canon imagePROGRAF PRO-2000 | series User Manual - Page 10
565 Saving Print Jobs Sent from Sources Other than Printer Driver 566 Printing without Saving Jobs in Common Box Printer Hard Disk Operations 217 Checking Free Hard Disk Space 218 Troubleshooting 585 I want to easily create vertical or horizontal banners 588 Does this printer support sub-ink - Canon imagePROGRAF PRO-2000 | series User Manual - Page 11
print jobs are sent 619 "Filling the ink" is displayed 620 "Agitating the ink" is displayed 621 The Printer Stops During a Print Job 622 Printing stops and an error message is displayed 623 The printer ejects blank, unprinted paper 624 Problems with the Printing Quality 625 Printing is faint - Canon imagePROGRAF PRO-2000 | series User Manual - Page 12
Problems 660 Removing Printer Software 661 Other Problems 662 The printer does not turn on 663 The printer takes time to start up 664 If the Printer Makes a Strange Sound 665 Messages advising to check the maintenance cartridge are not cleared 667 The printer consumes a lot of ink - Canon imagePROGRAF PRO-2000 | series User Manual - Page 13
1061 694 1200 695 1201 696 1210 697 1213 698 1214 699 1300 700 1306 701 1317 702 1318 703 1322 704 1323 705 1324 706 1325 707 1401 708 1403 709 1408 710 1409 711 140A 712 140B 713 140C 714 140F 715 1477 716 1478 717 1480 718 1481 719 1485 720 1492 721 1494 722 1495 723 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 14
1570 727 1571 728 1660 729 168B 730 1720 731 1721 732 1722 733 1730 734 1731 735 1752 736 1753 737 1756 738 1757 739 1875 740 2001 741 2002 742 2130 743 2131 744 2132 745 3000 746 3001 747 3101 748 3200 749 3201 750 3250 751 3306 752 3311 753 3312 754 3313 755 3314 756 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 15
3330 760 3331 761 3332 762 3333 763 3334 764 3335 765 3336 766 3340 767 3341 768 3350 769 3351 770 3352 771 3414 772 3415 773 3416 774 3417 775 3418 776 3419 777 3420 778 3421 779 3422 780 3423 781 3424 782 4107 783 4111 784 4112 785 4113 786 4114 787 4115 788 4116 789 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 16
4120 793 4121 794 4801 795 4900 796 4901 797 4903 798 4905 799 4910 800 4911 801 4913 802 4920 803 4922 805 4924 806 4925 807 4926 808 4927 809 4931 810 4932 811 4933 812 4934 813 4935 814 4950 815 4951 816 4952 817 4953 818 4954 819 4955 820 4956 821 4957 822 4959 823 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 17
5A61 827 5B16 828 5B20 829 5B21 830 5C00 831 6502 832 6700 833 6702 834 6820 835 6900 836 6901 837 6902 838 6910 839 6911 840 6920 841 6921 842 6930 843 6931 844 6932 845 6933 846 6940 847 6941 848 6942 849 6943 850 6944 851 6945 852 6946 853 7001 854 7003 855 7004 856 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 18
8200 860 9000 861 9110 862 B20A 863 B510 864 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 19
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 20
Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon imagePROGRAF PRO-2000 | series User Manual - Page 21
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" - Canon imagePROGRAF PRO-2000 | series User Manual - Page 22
you may have executed with Licensor regarding such Contributions. 6. Trademarks. This License does not grant permission to use the trade names, trademarks, service marks, or product names of the Licensor, except as required for reasonable and customary use in describing the origin of the Work and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 23
1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents - Canon imagePROGRAF PRO-2000 | series User Manual - Page 24
, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY Santa Clara, California 95054, U.S.A. All rights reserved. Use is subject to license terms below. 24 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 25
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-2000 | series User Manual - Page 26
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-2000 | series User Manual - Page 27
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Canon imagePROGRAF PRO-2000 | series User Manual - Page 28
, 1999, 2000 Thai Open OR OTHER DEALINGS IN THE SOFTWARE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) - Canon imagePROGRAF PRO-2000 | series User Manual - Page 29
your product's model name or your application's name, all products supported by this guide will be considered for the search. If you want to the search window and perform a search • Troubleshooting Errors Enter your product's model name and a support code Example: When the following error screen - Canon imagePROGRAF PRO-2000 | series User Manual - Page 30
the page referred to by the following sentence on a scanning procedure page Refer to "Color Settings Tab" for your model from Home of the Online Manual for details. Enter "(your product's model name) scan Color Settings Tab" in the search window and perform a search 30 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 31
Printer Functions Connecting Device to Printer Directly via Wireless LAN (Direct Connection) Managing Printer Conveniently Using Quick Utility Toolbox Available Connection Methods Managing Printer Status Using Device Management Console 31 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 32
Connecting Device to Printer Directly via Wireless LAN (Direct Connection) The printer supports "direct connection" in which you can connect to the printer wirelessly from devices (e.g. smartphone, or tablet) without a wireless router. Switch to "direct connection" to print wirelessly. Connecting - Canon imagePROGRAF PRO-2000 | series User Manual - Page 33
Managing Printer Conveniently Using Quick Utility Toolbox Quick Utility Toolbox is a shortcut menu that Utility Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks. Refer to the following for details. Quick Utility Toolbox - Canon imagePROGRAF PRO-2000 | series User Manual - Page 34
Connection • With a wireless router • Without a wireless router Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (e.g. smartphone or tablet). One method is to connect using a wireless router, and the other method is to connect - Canon imagePROGRAF PRO-2000 | series User Manual - Page 35
. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect - Canon imagePROGRAF PRO-2000 | series User Manual - Page 36
Wired Connection Connect the printer and a hub or router with an Ethernet cable. Prepare an Ethernet cable. USB Connection Connect the printer and a computer with a USB cable. Prepare a USB cable. Restrictions (Appears in a new window) 36 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 37
of a printer connected via a network or USB. • E-mail the administrator in case of a printer warning or error. • Identify the color calibration status or perform color calibration. Refer to the following for details. Device Management Console Guide (Windows) Device Management Console Guide (Mac OS - Canon imagePROGRAF PRO-2000 | series User Manual - Page 38
Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Clearing Jammed Roll Paper Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting - Canon imagePROGRAF PRO-2000 | series User Manual - Page 39
Automatically Switch Rolls Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet Basket Parts of the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit Media Configuration Tool Guide 39 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 40
Paper Types of Paper Paper Sizes Using Paper Other Than Genuine Paper and feed confirmed Paper Printing on Paper Other Than Genuine Paper and feed confirmed Paper Using Existing Settings Printing on Paper Other Than Genuine Paper and feed confirmed Paper by Adding a Media Type Paper Information List - Canon imagePROGRAF PRO-2000 | series User Manual - Page 41
of printer driver, control panel etc. Note • For instructions on using paper not included in the Paper Information List, see "Using Paper Other Than Genuine Paper and feed confirmed Paper." • Method of Updating Supported Paper Paper that is supported by the printer may be newly released on the Canon - Canon imagePROGRAF PRO-2000 | series User Manual - Page 42
that meet the following conditions are supported. • Outer diameter is 6.7 in (170 mm) or less • Inner diameter of paper core: 2 or 3 inches • Printing side out Roll Width Printer Driver Roll Paper Width Settings Borderless Printing (*1) 609.6 mm (24.00 in) 24-in. Roll (609.6mm) Recommended 594 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 43
C3 324.0 × 458.0 mm (12.76 × 18.03 in) DIN C4 229.0 × 324.0 mm (9.02 × 12.76 in) 20"x24" 508.0 × 609.6 mm (20.00 × 24.00 in) 18"x22" 457.2 × 558.8 mm (18.00 × 22.00 in) 14"x17" 355.6 × 431.8 mm (14.00 × 17.00 in) 12"x16" 304 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 44
(12.95 × 21.97 in) Poster 300x900mm 300.0 × 900.0 mm (11.81 × 35.43 in) Custom Paper Size 8.00 × 8.00 in (203.2 × 203.2 mm) to 24.02 × 70.87 in (610.0 × 1800.0 mm) Note • For details on non-standard sizes, see "Setting Paper Dimensions (Custom Size)" (Windows) or "Setting Paper Dimensions - Canon imagePROGRAF PRO-2000 | series User Manual - Page 45
Media Configuration Tool function for adding custom paper to create settings suitable for non-Canon genuine paper/feed confirmed paper and add as a new media type to the printer's Control Panel and the printer driver for printing. (See "Printing on Paper Other Than Genuine Paper and feed confirmed - Canon imagePROGRAF PRO-2000 | series User Manual - Page 46
for different media types. Important • The Canon genuine paper settings provided in the printer control panel and printer driver are optimized for Canon genuine paper. If these settings are selected for printing on paper other than Canon genuine paper, the ink may bleed or the print head may rub - Canon imagePROGRAF PRO-2000 | series User Manual - Page 47
on paper other than Canon genuine paper/feed confirmed paper settings such as the amount of ink used and the height of the printer control panel and printer driver. For details on Media Configuration Tool, refer as follows. • Media Configuration Tool Guide (Windows) • Media Configuration Tool Guide - Canon imagePROGRAF PRO-2000 | series User Manual - Page 48
You can update the printer's media information to the latest information by applying the latest version of the Media Information File. For details on the procedure for applying the Media Information File, refer to the following. • Media Configuration Tool Guide (Windows) • Media Configuration Tool - Canon imagePROGRAF PRO-2000 | series User Manual - Page 49
the Paper Length Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder Feeding Roll Paper Manually Keeping Track of the Amount of Roll Paper Left Specifying the Ink Drying Time for Rolls Specifying the Cutting Method for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 50
to cut through any barcodes printed on the roll. • Align the edges of the paper on both ends of the roll. This may cause feeding problems. Note • For details on roll paper sizes and types that can be used, see "Paper Sizes" or "Paper Information List". 1. Push holder stopper lever (A) toward - Canon imagePROGRAF PRO-2000 | series User Manual - Page 51
Important • Do not use the roll holder for feeding paper with the spacer (A) removed from the flange. It will result in the paper being sent askew. 2. If using 3-inch core paper, align 3-Inch Paper Core Attachment tabs (A) with Roll Holder holes (B) and insert firmly. 3. With leading edge of roll - Canon imagePROGRAF PRO-2000 | series User Manual - Page 52
Important • When loading a roll, be careful to avoid hitting the printer hard with the roll. This may damage the Roll Holder. 4. If using 3-inch core roll paper, attach 3-Inch Paper Core Attachment to holder stopper. Align - Canon imagePROGRAF PRO-2000 | series User Manual - Page 53
when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these (Upper), a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. • If roll paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 54
on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll • Be careful not to pinch your fingers between the Roll Holder shaft and the guide grooves (B) when loading the roll paper. Important • If the leading edge of - Canon imagePROGRAF PRO-2000 | series User Manual - Page 55
paper may be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention setting to Release on the touch screen. Lift the release lever, advance the roll switching of the upper and lower rolls is not possible. 7. Lower output guide. 55 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 56
amount setting and the barcode printed on rolls. (See "Keeping Track of the Amount of Roll Paper Left.") Manage remaining roll amount Barcodes Printer Operation After the Paper is Fed Disable Printed Not printed A menu for selecting the media type appears on the touch screen. Operate the touch - Canon imagePROGRAF PRO-2000 | series User Manual - Page 57
• When selecting the media type on the touch screen, make sure the media type set in the printer driver and the media type loaded on the printer match. Note • For details on media types that you can select, see "Paper Information List." • Adjusting the printhead alignment with the type of paper to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 58
when you turn the printer on. • Before loading a roll, confirm whether the inside of the top cover or the output guide is soiled. If these (Upper), a message is shown requesting you to remove it. After following the instructions on the screen to remove the paper, redo the operation. • If roll paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 59
5. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. Caution • Be careful not to drop the roll and hurt yourself when loading it. • Be careful not to pinch your fingers between - Canon imagePROGRAF PRO-2000 | series User Manual - Page 60
Important • If the leading edge of the roll paper is secured with tape or a paper band so that it will not unravel, remove the tape or paper band before loading the roll paper into the roll holder slot. If you load the paper into the roll holder slot with the leading edge secured, only part of the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 61
. • Depending on the paper, the roll paper may be scratched when being fed and not feed well. In this case, you must feed the paper manually after setting Paper retention setting to Release on the touch screen. Lift the release lever, advance the roll paper until its leading edge appears on - Canon imagePROGRAF PRO-2000 | series User Manual - Page 62
Method for Rolls.") • When selecting the media type on the touch screen, make sure the media type set in the printer driver and the media type loaded on the printer match. Note • For details on media types that you can select, see "Paper Information List." • Adjusting the printhead alignment with - Canon imagePROGRAF PRO-2000 | series User Manual - Page 63
the Same Type of Paper Regularly.") Important • For best printing results, the printer fine-tunes the print head height and the feed amount for each type of the type of paper to use correctly before printing. • Because the printer fine-tunes the feed amount for each type of paper, the margins and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 64
3. Tap Paper settings. 4. Tap Type. 5. Tap media type of roll paper loaded in printer. Important • Be sure to select the correct paper type. If this setting does not match the loaded paper, it may cause feed errors and affect - Canon imagePROGRAF PRO-2000 | series User Manual - Page 65
Note • The specified media type setting is updated in the following situations. • When using sheets, if you send a print job before loading a sheet, the media type setting is updated to match the type of paper specified by the print job. • If a barcode is printed on the roll paper and you have set - Canon imagePROGRAF PRO-2000 | series User Manual - Page 66
Specifying the Paper Length When changing the length of paper after the paper has been advanced, specify the length as follows. Note • Specify the roll paper length when you have set Manage remaining roll amount to Enable. (See "Keeping Track of the Amount of Roll Paper Left.") 1. Tap paper settings - Canon imagePROGRAF PRO-2000 | series User Manual - Page 67
follows. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap left. (See "Keeping Track of the Amount of Roll Paper Left.") 5. Open top cover and lift output guide. 67 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 68
Holder in the direction of the arrow to rewind the roll. 7. Hold Roll Holder by its flanges (A) and remove from roll holder slot. Note • For instructions on removing the Roll Holder from rolls, see "Removing Rolls From the Roll Holder." 8. Lower output guide and close top cover. 68 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 69
Note • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." • Clean inside the top cover before loading paper. (See "Cleaning Inside the Top Cover.") 69 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 70
(Option) Follow these steps to remove roll paper from the roll unit. Note • If you need to cut a printed roll, select Feed/cut in the printer menu and cut the roll paper at the desired position. (See "Specifying the Cutting Method for Rolls.") 1. Tap paper settings display area on Home screen - Canon imagePROGRAF PRO-2000 | series User Manual - Page 71
6. Change Roll Holder Lock switch on roll unit to release position. 7. Hold roll holder by its flanges (A) and remove from roll holder slot. 71 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 72
Note • For instruction on removing the roll paper from the roll holder, see "Removing Rolls From the Roll Holder." • To load new paper in the printer at this point, see "Loading the Upper Roll on the Printer." 72 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 73
Removing Rolls From the Roll Holder 1. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 2. Remove roll holder from roll paper. 3. To remove 3-Inch Paper Core Attachment, press tabs (A) inward and remove attachment. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 74
Important • Store the roll in the original bag or box, away from high temperature, humidity, and direct sunlight. If paper is not stored properly, the printing surface may become scratched, which may affect the printing quality when you use it again. 74 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 75
Feeding Roll Paper Manually After feeding the roll paper, you can move it forward and back. 1. Tap paper settings display area on Home screen of touch screen. Note • If - Canon imagePROGRAF PRO-2000 | series User Manual - Page 76
Keeping Track of the Amount of Roll Paper Left When you set Manage remaining roll amount to Enable in Device settings on the Home screen, the amount of remaining roll paper and the media type information are printed as a barcode and text when the paper is removed. When Manage remaining roll amount - Canon imagePROGRAF PRO-2000 | series User Manual - Page 77
the ink to dry after printing. Note • If the Cutter touches the print surface on which the ink is printer. From Paper settings, select Paper settings > Advanced and set Pause between scans and Pause between pages. Windows 1. Display the printer driver dialog box. (See "How to Open the Printer Driver - Canon imagePROGRAF PRO-2000 | series User Manual - Page 78
3. In the Paper Detailed Settings dialog box displayed next, select the desired values from the lists for Between Pages and Between Scans in Drying Time, and then click OK. (See "Main Tab Description.") Mac OS 1. Choose Print in the application menu. 2. Select Paper Detailed Settings panel. 78 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 79
3. Select desired values from lists for Dry Time (Between Pages) and Dry Time (Between Scans). (See "Paper Detailed Settings.") 79 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 80
ink to dry) method and supporting ink has dried, and then cutting the Eject cut See "Cutting Roll Yes Paper after Printing" (Windows). See "Cutting Roll Paper after Printing" (Mac OS). paper. After printing, tap Cut paper and cut the roll paper on the cutter blade. Manual the printer driver. Cut - Canon imagePROGRAF PRO-2000 | series User Manual - Page 81
a wider bottom margin, in some cases. Cut rolls manually in the following cases: Eject (when the paper surface is being scratched / to wait for ink to dry) Important • When cutting wide printed documents after ejection, have two people support the documents. If the paper drops, printed documents may - Canon imagePROGRAF PRO-2000 | series User Manual - Page 82
Tap Cutting mode. 6. Tap Eject cut. 7. Print the job. When printing is finished, the printer will stop without cutting. 8. While holding printed document to prevent it from dropping, tap Cut paper to cut roll paper. Manual (when using media that cannot be cut with the cutter blade) Note • Once the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 83
cut. 7. When Do you want to set to detect the leading edge of the paper? is displayed, select Detect (recommended). 8. Print the job. The printer stops advancing the paper after printing. 9. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 10. Cut - Canon imagePROGRAF PRO-2000 | series User Manual - Page 84
11. Tap OK. After the roll is rewound, it stops automatically. Manual (for paper of which the leading edge rubs the printhead) Note • Once the following step has been performed, the procedure can be started from step 8 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 85
set for the first printing after replacing a roll. Thus, the margin of the paper leading edge will enlarge. (See "Loading the Upper Roll on the Printer.") 8. Tap Back button twice to display roll paper screen. 9. Tap Feed/cut. 10. Tap or touch Advance or Rewindand align paper's leading edge with - Canon imagePROGRAF PRO-2000 | series User Manual - Page 86
11. Print the job. The printer stops advancing the paper after printing. 12. Tap Advance paper. Roll paper is fed to the specified cut position and then automatically stopped. 13. Cut the roll paper manually with scissors or the like. 14. Tap OK. After the roll is rewound, it stops automatically. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 87
Note • If the Home screen does not appear, tap the Home button. 2. Tap paper feed slot where roll paper you want to cut is loaded. 3. Tap Feed/cut. 4. Tap or touch Advance or Rewind to feed roll paper to desired cutting position. 5. Tap Cut paper. 6. Tap Yes. After the roll paper is cut, it is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 88
eject the fragment of paper to prevent printing on the platen and soiling the printer. • Auto (default length) The amount to cut from the leading edge of be set shorter than the length that appears on the touch screen. • Manual The amount to cut from the leading edge of paper can be adjusted by - Canon imagePROGRAF PRO-2000 | series User Manual - Page 89
Note • If the Home screen does not appear, tap the Home button. 2. Tap or . 3. Tap Paper settings. 4. Tap Advanced. 5. Tap Trim edge first. 6. Tap desired Trim edge first settings. This setting takes effect the next time you load a roll. 89 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 90
Cut-dust reduction to ON from the touch screen menu, which will coat the leading and trailing edges of the printed document with ink. As a result, you can reduce problems with the print head. You can set Cut-dust reduction according to the media type. Important • Do not set Cut-dust reduction - Canon imagePROGRAF PRO-2000 | series User Manual - Page 91
6. Tap ON. 91 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 92
Automatically Switch Rolls By using the optional roll unit as a roll paper feed device, you can load an upper roll (Roll 1 on printer) and a lower roll (Roll 2 on the roll unit), and print on while automatically changing between Roll 1 and Roll 2 depending on the print job. For details - Canon imagePROGRAF PRO-2000 | series User Manual - Page 93
Handling sheets Loading Sheets in the Printer Changing the Type of Paper Printing From a Desired Starting Point Removing Sheets Clearing a Jammed Sheet 93 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 94
these steps to load sheets in the printer. Important • Printing on sheets is supported only when using the Stand. However, loading cut sheets, check whether or not the inside of the top cover or the output guide is soiled. If these areas are dirty, we recommend cleaning them in advance. (See " - Canon imagePROGRAF PRO-2000 | series User Manual - Page 95
Follow the instructions on the screen to remove the paper, and redo the operation. 2. Open top cover and lift release lever. Important • Do not touch Linear Scale (A), carriage shaft (B), or Ink Tube Stabilizer (C). Touching these parts may damage them. 3. Place cut sheet with the print side up, - Canon imagePROGRAF PRO-2000 | series User Manual - Page 96
place by suction through holes on the platen. Although the suction may produce a noise when paper is loaded in some positions, it does not indicate a problem. If the 96 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 97
and begin printing. • If no print job was received A menu for selecting the media type appears. Select the media type loaded and tap OK. The printer now starts feeding the paper. Note • For details on media types that you can select, see "Paper Information List." 97 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 98
Tap Paper settings. 4. Tap Advanced. 5. Select Detect paper width and tap Disable. Load paper in the desired position to start printing from Follow these instructions to load paper at the desired starting position for printing when Detect paper width is set to Disable. 1. If you did not send a print - Canon imagePROGRAF PRO-2000 | series User Manual - Page 99
the paper, lift the release lever. 4. Load paper keeping right edge of paper aligned with extended line of paper alignment line (A) on right side of printer and position from which to start printing aligned with groove (B) at far end of platen. 99 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 100
5. Lower release lever and close top cover. 6. When screen for selecting paper size appears, select size of paper loaded. 100 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 101
Remove sheets from the printer as follows. 1. Tap paper settings display area on Home screen of touch screen. Note • If the Home screen does not appear, tap the Home button. 2. Tap area. 3. Tap Remove paper. 4. Check touch screen message and tap Yes. 5. When instructions for removing sheet appear - Canon imagePROGRAF PRO-2000 | series User Manual - Page 102
6. Lower release lever. 102 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 103
Basket Parts of the Basket Using the Basket Example Basket Configurations Storing the Basket 103 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 104
basket rod (tag side). F. Basket Rod (cord side) Secures the cloth basket on the rod holder. G. Rod Holder Retains the basket rod (cord side). For instructions on using the basket, see "Using the Basket." 104 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 105
inserting the projections on both ends of the basket rod (tag side) into oval holes on the tip of the basket arm. • When moving the printer, remove the basket. • Do not apply excessive force to the basket. Doing so may damage the basket. • If the cloth part of the basket becomes - Canon imagePROGRAF PRO-2000 | series User Manual - Page 106
adjust them. Changing Attachment Position of basket You can attach the basket rod (cord side) to the stand's rod holder or the front of the printer. To attach, hang both sides of the basket rod (cord side) on the paired attachment locations shown in the illustration. 106 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 107
Important • When attaching the basket rod (cord side) to the front of the printer, make sure both ends of the rod (A) are securely hooked onto the attachment parts. Changing Length of basket You can adjust the basket length by - Canon imagePROGRAF PRO-2000 | series User Manual - Page 108
roll unit as a take-up device, you must store the basket. For instructions on storing the basket, see "Storing the Basket." • If the printed Specifying the Cutting Method for Rolls.") Note • For details on the printer dimensions when using the basket, see "Specifications." Using Without roll - Canon imagePROGRAF PRO-2000 | series User Manual - Page 109
to the upper of the two pairs of attachment locations on the front of the printer, and extend the basket arm as far as possible at the angle shown to to the upper of the two pairs of attachment locations on the front of the printer, extend the basket arm as far as possible, and lower it to the angle - Canon imagePROGRAF PRO-2000 | series User Manual - Page 110
bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is the lower of the two pairs of attachment locations on the front of the printer, extend the basket arm as far as possible in the angle shown. Next, - Canon imagePROGRAF PRO-2000 | series User Manual - Page 111
the upper of the two pairs of attachment locations on the front of the printer, extend the basket arm as far as possible in the angle shown. Next, bent. • Depending on the paper, the paper may be caught between the output guide and the basket when being ejected. In this case, fix the paper that is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 112
Storing the Basket Store the basket in the following two positions when not in use. Select the position to suit the circumstances. • If Changing Roll Paper or Using roll unit as Take-up Device • Using Without basket (Only When roll unit Is Not Used) If Changing Roll Paper or Using roll unit as Take- - Canon imagePROGRAF PRO-2000 | series User Manual - Page 113
113 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 114
Roll Unit Parts of the Roll Unit Roll Unit Switching Roll Unit Modes Using the Roll Unit In Take-Up Mode Removing Printed Paper from the Roll Unit 114 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 115
Mode Lamp Lights up when you have selected the take-up mode on the roll unit. J. Roll Holder Slot Slide the Roll Holder into these guide grooves. K. 3-Inch Paper Core Attachment Attaches to the Roll Holder when you are using a roll paper with a 3-inch paper core. L. Feed Flap Switch 115 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 116
Change the feed flap position depending on the roll unit mode. M. Roll Holder Load the roll on this holder. N. Holder Stopper This part secures the roll paper on the Roll Holder. 116 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 117
device that can accommodate an additional roll for a total of two rolls on the printer and as a take-up device that automatically takes up the printed roll paper. Switch between these two functions depending on the circumstances. For instructions on attaching the roll unit, see the Roll Unit Setup - Canon imagePROGRAF PRO-2000 | series User Manual - Page 118
unit function, you must use a separate computer to apply the roll unit settings to the printer driver. For details, see "Reflect Roll Unit Settings in the Printer Driver" (Windows) or "Reflect Roll Unit Settings in the Printer Driver" (Mac OS). • If you change the roll unit from a take-up device to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 119
fraying. • If roll paper is loaded from the roll unit to the printer, a screen confirming whether or not to remove the roll paper appears. If in this case, you must load the paper while printing is progressing, so instructions will not appear on the touch screen. For details on loading paper on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 120
roll unit, set the roll unit mode to take-up device on the printer touch screen. (See "Switching Roll Unit Modes.") • The following operation coming in contact with the roll holder, resulting in poor winding. If these problems occur when winding using a 2-inch core, remove the spacer held in place - Canon imagePROGRAF PRO-2000 | series User Manual - Page 121
roll holder Side holder stopper Side 4. Insert paper core, which is for winding roll paper, into roll holder. Important • We recommend using a paper core that is wider than the paper to be wound when winding paper. If you use a narrower paper core, use with a gap between the holder stopper and the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 122
7. Hold flanges (A) so that roll holder's white gear is on left, align roll holder shaft with roll holder slot left and right guide grooves (B), and load. 8. Change Roll Holder Lock switch on roll unit to lock direction. 122 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 123
9. Change the feed flap switch on top of the roll unit so that the switch indicator (A) is aligned with ● (B) position on the take-up icon. 10. Change Inward/Outward Winding Changeover switch on roll unit to desired winding direction. 123 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 124
Note • For the winding direction of the roll paper, you can select either outward winding to make the printed surface on the outside of the roll or inward winding to make the printed surface on the inside of the roll. 11. Follow these steps to secure the leading edge of the roll paper to the paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 125
• When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result. • If you use a paper core narrower than the paper to be wound, one revolution. (See "Feeding Roll Paper Manually.") 8. Push roll holder downward again, and check that roll holder is not - Canon imagePROGRAF PRO-2000 | series User Manual - Page 126
printing to the roll starts, the roll paper can be automatically wound. • If Ready to print. appears on touch screen 1. Manually advance roll paper (See "Feeding Roll Paper Manually.") or start printing, and wait for leading edge of roll paper to reach roll unit. 2. Hold center of leading edge of - Canon imagePROGRAF PRO-2000 | series User Manual - Page 127
the edges so that neither end of the roll paper lift up. • When rewinding heavyweight paper, use strong adhesive tape to fasten it. Otherwise, a rewinding problem may result. • If you use a paper core narrower than the paper to be wound, adjust the position of the holder stopper, so that there is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 128
The Pause lamp, which has been lighted up to this point, turns off, and the Auto Take-up lamp lights up instead. The winding preparation is complete. During printing, the winding starts. Before printing, the winding starts at the same time as the printing. Important • When winding inwardly, - Canon imagePROGRAF PRO-2000 | series User Manual - Page 129
Removing Printed Paper from the Roll Unit Note • By tapping the paper settings display area and then area when setting Take-up mode and setting Wind up after cutting to Enable in advance, you can omit steps 6 and 7 below, because when the paper is cut after printing, the next paper will be - Canon imagePROGRAF PRO-2000 | series User Manual - Page 130
6. Hold printed paper between output guide and roll unit, then tap Yes. The roll is now cut. Important • When cutting the roll paper, always hold the printed paper. If cut without - Canon imagePROGRAF PRO-2000 | series User Manual - Page 131
9. Hold roll holder by its flanges (A), and remove from roll unit. 10. Push holder stopper lever (A) toward shaft to release lock, and while holding in position (B), remove holder stopper from roll holder. 11. Remove printed material that has been taken up, from roll holder for each paper core. 131 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 132
132 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 133
Settings from Operation Panel/Web Browser Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Setting Items on - Canon imagePROGRAF PRO-2000 | series User Manual - Page 134
Operations and Touch Screen Operation Panel Touch Screen Checking Instructions During Printer Operations 134 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 135
button Displays the screen before the current screen. D. Stop button Cancels print jobs in progress and ends the ink drying period. E. touch screen Shows printer menus, as well as the printer status and messages. You can select menu items and display buttons by gently touching the screen with your - Canon imagePROGRAF PRO-2000 | series User Manual - Page 136
Note • When the printer is in Sleep mode, you can touch the touch screen to recover from Sleep mode. 136 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 137
Information Display Area Displays the printer status, messages, and other information. Tap this item when a message appears to view the message on the list screen and to jump to the screen with detailed information and operations. B. Ink Display Area Displays the ink status. Tap this item to view - Canon imagePROGRAF PRO-2000 | series User Manual - Page 138
• Do not forcibly press the touch screen with your finger. • Do not press the touch screen with an object other than your finger (such as a ballpoint pen, pencil, fingernail, or other object with a sharp tip). • Do not operate the touch screen with wet or dirty hands. • Do not place objects on top - Canon imagePROGRAF PRO-2000 | series User Manual - Page 139
Notification Messages When the ink is low or there is another notification, New notice. appears in the printer information display area. Tap this to display the Notice list screen to view messages with the newest one appearing first. Tap a message to display the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 140
on the touch screen when loading paper, replacing ink tanks, or performing other operations. How to view instructions Once you complete an action described in the instructions, the printer detects the action and switches to the next instruction screen. Operation screens are switched every 3 seconds - Canon imagePROGRAF PRO-2000 | series User Manual - Page 141
141 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 142
Changing Settings from Operation Panel Printer Menu Operations Menu Operations Menu Structure Changing Settings from Operation Panel Status Print 142 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 143
HOME screen and tapping the menu displays each setting item. The menus below are available. 1. Printer status Displays the printer status and LAN connection status. 2. Ink status Displays the ink status. 3. Paper information Perform paper settings. (grays-out while a print job is in progress - Canon imagePROGRAF PRO-2000 | series User Manual - Page 144
or use other gestures to access various functions and settings. Important • Note the following touch screen precautions to avoid malfunction or damage to the printer. • Do not press hard against the touch screen. • Do not press the touch screen with objects other than your finger, especially sharp - Canon imagePROGRAF PRO-2000 | series User Manual - Page 145
• Touch Touch with your fingertip, pressing lightly. Keep touching the "next" (or "back") icon to move forward or back through menus or a list continuously, for example. • Flick Flick up, down, left, or right on the screen with your finger. Flick to move forward or back through menus or a list, for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 146
Example of Using Touch Screen These touch screen operations are available when you print data on a USB flash drive. Drag up or down, and then tap an item to select it. Tapping A displays the print settings menu. 146 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 147
Drag up or down, and then tap an item to select it. After the list is displayed, tap a setting to select it. Tap D to confirm the settings. Tap B to display the screen for selecting the number of copies. Tap a number to specify the number of copies, and then tap OK. 147 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 148
Tap C to display the preview screen. Touch the Back button to return to the previous screen. 148 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 149
Menu Structure • Ink information Current estimated ink levels Replace Order ink now • Paper settings Roll paper 1 Replace paper Feed/cut Remove paper Paper settings Width/Length/Type/Advanced Roll paper 2 Replace paper Feed/cut Remove paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 150
All colors/Pattern 1/Pattern 2/Pattern 3 Print head alignment Auto (standard) Roll paper 1/Roll paper 2/Manual Auto (fine) Roll paper 1/Roll paper 2/Manual Manual Roll paper 1/Roll paper 2/Manual Paper feed adjustment Set priority Roll paper 1 Auto/Prioritize print quality/Prioritize length accuracy - Canon imagePROGRAF PRO-2000 | series User Manual - Page 151
/disable adjustment values Enable/Disable Adjustment information Roll paper 1/Roll paper 2/Manual Calibration guide setting Enable/Disable Reset adjustment values Maintenance cartridge info Maintenance cartridge usage Replace Head replacement Replace cutter blade unit Platen cleaning Prepare to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 152
Move indoors on the same floor Move indoors to a different floor Transport outdoors • Job management Print job List of print jobs Delete/Priority printing/Release hold Saved job Job box list Job list Delete/Start print Print the job list Job history Display job history Print job history Pause - Canon imagePROGRAF PRO-2000 | series User Manual - Page 153
Print job history Print menu map Print settings Print head movable width setting Data width/Maximum movable width/Paper width Prioritize paper size Enable/Disable PDF print settings Print quality settings Color mode Monochrome/Color 153 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 154
quality Standard/High/Highest Input resolution 600 dpi/300 dpi Paper settings Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Margin 3mm/5mm Rotate 0 degrees/90 degrees Fit paper ON/OFF Display during process Warning display Enable/Disable JPEG print settings Print quality - Canon imagePROGRAF PRO-2000 | series User Manual - Page 155
USB flash settings Color mode Monochrome/Color Print qlty Standard/High/Highest Paper src Auto select/Roll paper (auto)/Roll paper 1/Roll paper 2/Manual Rotate 0 degrees/90 degrees Fit paper ON/OFF Print setting print LAN settings Change LAN Activate wired LAN Activate wireless LAN Activate direct - Canon imagePROGRAF PRO-2000 | series User Manual - Page 156
WLAN setting list Direct connection setting list Print LAN details Other settings Set printer name TCP/IP settings IPv4 IP address/DNS server/Proxy server IPv6 Enable/disable IPv6/IPsec settings/Use DHCPv6/Manual address/DNS server WSD setting Enable/disable WSD Enable/Disable Optimize inbound WSD - Canon imagePROGRAF PRO-2000 | series User Manual - Page 157
Authentication Do not use/TLS/TTLS/PEAP EAP-TTLS internal auth. method MSCHAPv2/PAP Weak encryption restriction Restrict/Do not restrict Weak certificate restriction Restrict/Do not restrict Advanced setup User-ID/Username/Password/Authentication server name Last authentication result SNTP settings - Canon imagePROGRAF PRO-2000 | series User Manual - Page 158
Update SSID/password Direct connection device name Connection request confirmation Yes/No Reset SSL certificates Reset LAN settings Paper-related settings Manage remaining roll amount Enable/Disable Roll paper auto switching Identify size/Do not identify size Keep media type Enable/Disable Detect - Canon imagePROGRAF PRO-2000 | series User Manual - Page 159
and print ON/OFF Common job box setting Print/Print (auto delete) Data deletion Fast/Fast secure/Secure Monitoring service settings Enable/disable monitoring service Enable/Disable Communication test Yes/No Communication log Device user settings Energy saving settings Auto power off 5 minutes/10 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 160
minutes Job history sending setting Send/Do not send Language selection Administrator password setting Remote UI or other tools/LCD, Remote UI, or other tools • Printer information System information Hard disk information Error history Hardware error Recoverable error 160 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 161
Records of use Head information Head alignment performance log Values applied with auto settings 161 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 162
change the settings in the Device settings screen, taking the steps to specify Print head movable width setting as an example. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Device settings. Menu Operations The Device settings screen appears. 3. Tap setting item to adjust. The - Canon imagePROGRAF PRO-2000 | series User Manual - Page 163
For more on setting items on the operation panel: Setting Items on Operation Panel 163 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 164
which the administrator password is required: Setting Administrator Password on Operation Panel Items for Security Administrator password setting Items for Printer Device user settings Hard disk settings Language selection Items for Paper/Printing Paper-related settings Print settings Items for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 165
Job management Select this setting item from HOME screen. • Print job Displays the print job list. Tapping a job displays the details. You can also delete or preempt jobs on this menu. • Saved job Displays the saved print job list. You can print job list on each saving box. Note • Enter the password - Canon imagePROGRAF PRO-2000 | series User Manual - Page 166
. Checking for Nozzle Clogging • Status print Prints out the printer status and setting value information. Status Print • Print LAN the paper type and size, amount of ink consumed, and so on. Ink consumption indicates a rough estimate of the amount of ink consumed per print job. Job management • - Canon imagePROGRAF PRO-2000 | series User Manual - Page 167
includes the upper/lower margins specified by Roll Paper Safety Margin and Leading Edge Margin in the printer driver and excludes the paper margins. • PDF print settings Performs PDF print settings. • JPEG print settings Performs JPEG print settings. • Print from USB flash settings Performs settings - Canon imagePROGRAF PRO-2000 | series User Manual - Page 168
settings for wireless LAN manually using the operation panel of the printer. ◦ WPS (Push button method) Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other setup - Canon imagePROGRAF PRO-2000 | series User Manual - Page 169
. (Some setting items are not displayed depending on the printer settings.) Items Setting Connection Active/Inactive IPv4 address XXX. XXX XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 manual prefix length XXX (up to 3 digits - Canon imagePROGRAF PRO-2000 | series User Manual - Page 170
prefix length XXX (up to 3 digits) IPv6 primary DNS server address XXXXXXXXXXXX IPv6 secondary DNS server add. XXXXXXXXXXXX IPv6 DNS dyn. update: manual Active/Inactive IPv6 DNS dyn. update: stateless Active/Inactive IPv6 DNS dyn. update: stateful Active/Inactive IPv6 Use IPv4 host/domain name - Canon imagePROGRAF PRO-2000 | series User Manual - Page 171
tree setting XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX .) ◦ WLAN setting list The list of wireless LAN settings of this printer is displayed on the touch screen. The following setting items are displayed. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 172
XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 link-local prefix length XXX (up to 3 digits) IPv6 manual address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 manual prefix length XXX (up to 3 digits) IPv6 stateless address 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX - Canon imagePROGRAF PRO-2000 | series User Manual - Page 173
IPv6 DNS dyn. update: manual Active/Inactive IPv6 DNS dyn. update: stateless Active/Inactive IPv6 DNS server address XXXXXXXXXXXX Polling interval XXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up - Canon imagePROGRAF PRO-2000 | series User Manual - Page 174
Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX (16 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Direct connection device name XXXXXX - Canon imagePROGRAF PRO-2000 | series User Manual - Page 175
the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD setting Setting items when you use WSD (one of the network protocols supported in use Bonjour to perform the network settings. ■ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 176
is connected to a device compatible with wired LAN. ◦ Direct connection settings Setting items are available when you connect a device to the printer. Important • You can select these setting items only when Activate direct connect. is selected for Change LAN. ■ Update SSID/password ■ Selecting - Canon imagePROGRAF PRO-2000 | series User Manual - Page 177
settings if it is enabled for changing settings using the operation panel. • Energy saving settings To save electricity, enable this setting to turn off the printer automatically or to enter sleep mode when specified length of time has elapsed. ◦ Auto power off Sets the time until the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 178
• Buzzer setting The printer beeps once for warnings, and 3 times for errors when Enable is selected. • EOP timer setting Specify the timeout period before cancellation of print jobs that cannot be received by the printer. • Job history sending setting The printer sends a job history tool when Send - Canon imagePROGRAF PRO-2000 | series User Manual - Page 179
Language selection Select this setting item from Device settings. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. Changes the language for the messages and menus on the touch screen. 179 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 180
paper. • Detect paper setting mismatch Selects printer action when you start printing with the paper with the rolls and you can feed paper manually. If you select Retain, the roll nip In addition, the paper may be smudged with extra ink. • Paper size recognition settings Selects which size is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 181
Select whether B4 or 10 inch is applied when a sheet of an intermediate size is detected. • Adjust roll unit Select this setting item when you replace the roll unit. • Print advanced paper settings Tapping Yes prints out each setting specified in Advanced paper settings. • Reset paper settings for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 182
System cleaning frequency Specifies the frequency of automatic system cleaning. Note • To maintain print quality, we recommend you select Short if you use the printer at a higher place. • Print pattern after new head Selects whether you print an adjustment pattern after replacing the print head. 182 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 183
some software. LCD, Remote UI, or other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. For details: Setting Administrator Password on Operation Panel 183 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 184
message appears. Tapping Yes displays the message again. Tap OK. Important • The administrator password is set at the time of purchase. The printer's serial number is used as the password. For the administrator password, refer to Administrator Password. 5. Tap Change administrator password. If you - Canon imagePROGRAF PRO-2000 | series User Manual - Page 185
the administrator password is required to change the setting items using the operation panel of the printer, Remote UI, or some software. 7. Enter administrator password. Important • The following character screen. Select either item and follow the on-screen instructions to perform settings. 185 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 186
job in the box without printing it. • Save first and print A setting for jobs received from software other than the printer driver. When using the printer driver, configure settings on the printer. Select ON to print the job after it has been saved. • Common job box setting Select Print (auto delete - Canon imagePROGRAF PRO-2000 | series User Manual - Page 187
for changing settings using the operation panel. • Enable/disable monitoring service Selecting Active allows the printer to send error details to the service center. • Communication test Performs a communication test with the service center. • Communication log Displays the list of error numbers (up - Canon imagePROGRAF PRO-2000 | series User Manual - Page 188
error) codes (up to 5). For more on the error code, refer to List of Support Code for Error. • Records of use Displays the printer's record of use such as total print area or the amount of ink consumption. • Head information Displays the print head serial number, elapsed days since the current - Canon imagePROGRAF PRO-2000 | series User Manual - Page 189
• If you specify the administrator password, tap Status print (administrator). The printer starts printing. The following information is included. Canon xxxxxxxxxxxxxxxxxxxx Status Print S/N Firm Boot Date Printer model Printer serial number Firmware version Boot ROM version When the status print - Canon imagePROGRAF PRO-2000 | series User Manual - Page 190
Printer Settings Device settings *2 Printed only when you select ON. Maintenance Color of Color calibration Usage Condition Hard disk information Hardware error Error Warning Maintenance cartridge usage / Remaining ink level Duty counter Hard disk capacity and Job box free space History - Canon imagePROGRAF PRO-2000 | series User Manual - Page 191
COUNTER HEAD LOT NUMBER/ DATE OF INSTALLATION Print head lot number Head alignment performance log Media THE NUMBER OF CUTS AFTER INSTALLATION Use of each specified media Total number of cuts Days of use 191 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 192
Changing Printer's Setting Using Web Browser Changing Settings Using Web Browser Changeable Setting Items Using Web Browser Setting Password Setting Mail Server Receiving Printer Status by E-mail 192 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 193
Explorer 9 or later, Google Chrome 41.0.2272.118m or later, Mozilla Firefox 37.0.1 or later 1. Make sure printer is turned on. 2. Check printer's IP address. Check the printer's IP address by following the steps below. 1. Flick HOME screen and tap Device settings. Menu Operations The menu - Canon imagePROGRAF PRO-2000 | series User Manual - Page 194
the first time on your smartphone, tablet, or computer, select For secure communication. Download the root certificate, and then register it. Registering Printer's Root Certificate to Web Browser Note • Once you register the root certificate to the web browser on your smartphone, tablet, or computer - Canon imagePROGRAF PRO-2000 | series User Manual - Page 195
8. When you finish checking printer status and changing printer settings, select Log off. 9. Close web browser. 195 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 196
via a network. Important • If you have refused the IP address of administrator's device using IP filtering by mistake, reset LAN settings of the printer. To reset LAN settings, select System info and LAN settings > LAN settings > Other settings > Reset LAN settings, and then select Yes. Note • Some - Canon imagePROGRAF PRO-2000 | series User Manual - Page 197
Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Records of use This function displays the total number of printing. Manual - Canon imagePROGRAF PRO-2000 | series User Manual - Page 198
. Operation panel/Remote UI/other tools Entering the administrator password is required to change the setting items using the operation panel of the printer, the Remote UI, or some software. 6. Enter password and select OK. Important • The following character restrictions apply to the password: 198 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 199
the function for standard user, enable the standard user mode and set a standard user password by following the steps below. 1. Display printer status on web browser. 2. Select Security. The menus appear. 3. Select Standard user mode settings. 4. When confirming message appears, select Yes. 5. Enter - Canon imagePROGRAF PRO-2000 | series User Manual - Page 200
on Android For Mobile Safari on iOS For other web browser, refer to each help. Important • Make sure that you have accessed to the printer IP address correctly by checking the URL field of the web browser before registering the root certificate. For Internet Explorer 1. Select Download on Remote UI - Canon imagePROGRAF PRO-2000 | series User Manual - Page 201
Import Wizard appears, select Finish. The Security Warning screen appears. 10. Make sure thumbprint on Security Warning screen matches printer's thumbprint. For printer's thumbprint, touch the HOME button, select Device settings > LAN settings > Confirm LAN settings, check Root cert. thumbprint (SHA - Canon imagePROGRAF PRO-2000 | series User Manual - Page 202
> Confirm LAN settings, check Root cert. thumbprint (SHA-1) or Root cert. thumbprint (SHA-256). 4. If thumbprint of certificate information screen matches printer's thumbprint, select OK. The root certificate registration is completed. If the message to warn you that the secure connection is not - Canon imagePROGRAF PRO-2000 | series User Manual - Page 203
Note • If a password is set on your device, entering a password may be required. 3. Select Install. 4. Select Install on displayed dialog. The root certificate registration is completed. 203 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 204
Setting Mail Server To use mail function, specify the mail server settings. Note • If you did not specify the time zone setting using the printer's operation panel, a message to inform you that the correct time may not be reflected on the sent e-mail appears. We recommended that you set the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 205
address of your everyday, be sure to disable this setting as unread e-mail is not deleted. We recommended that you prepare this printer dedicated e-mail account not to accidentally delete the unread e-mail. No authentication Select if the authentication is not necessary. 6. After specifying mail - Canon imagePROGRAF PRO-2000 | series User Manual - Page 206
Status by E-mail You receive the printer status information such as the remaining ink level and the error from the printer. Note • Specify the mail server settings in advance. Setting Mail Server • If you did not specify the date and time setting using the printer's operation panel, the date and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 207
The resending setting is completed. 207 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 208
Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll Unit Parts of the Roll Unit - Canon imagePROGRAF PRO-2000 | series User Manual - Page 209
Printer Parts Front Back Top Cover (Inside) Carriage Ink Tank Cover (Inside) Operation Panel 209 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 210
Cover Open this cover to replace the maintenance cartridge. H. Maintenance Cartridge Ink used for maintenance purposes such as head cleaning is absorbed. (Replace the cartridge when it is full.) I. Stand A stand that holds the printer. Equipped with casters to facilitate moving it. (See "Stand - Canon imagePROGRAF PRO-2000 | series User Manual - Page 211
Insert a USB flash drive to this port. K. Touch Screen Use this screen to operate the printer and check the printer status. (See "Operation Panel.") L. Ink Tank Cover Open this cover to replace the ink tank. (See "Ink Tank Cover (Inside).") 211 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 212
an Ethernet cable to this port. The lamp is lit if the Ethernet cable is connected correctly and communication is possible between the computer and printer. D. Power Cord Connector Connect the power cord to this connector. E. Roll Unit Power Supply Inlet Connect the connection cord for the roll unit - Canon imagePROGRAF PRO-2000 | series User Manual - Page 213
paper from rising when ejected. B. Cleaning Brush When cleaning inside the printer under the top cover, use this brush to sweep away paper dust on the platen hold paper in place. H. Borderless Printing Ink Grooves For catching ink outside the edges of paper during borderless printing. I. Paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 214
Carriage A. Print Head Locking Cover Secures the print head. B. Print Head The printhead is equipped with ink nozzles. The carriage serves a key role in printing. C. Print Head Lock Lever Lock print head locking cover. 214 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 215
is installed, or the ink level detection function is disabled. • Flashing Ink tank is empty. Note • When there is little ink left, the ink lamp is lit and appears on the touch screen. C. Ink Tank Cartridges of ink in various colors. D. Ink Tank Lock Lever A lever that locks the ink tank in place and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 216
Hard Disk Printer Hard Disk Operations Checking Free Hard Disk Space Erasing Data on Printer's Hard Disk 216 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 217
mail box ✓ - - Do not save print jobs in the common box - - ✓ Save print jobs sent from sources other than the printer driver - ✓ Operations with saved jobs Print saved jobs - ✓ ✓ Delete saved jobs - ✓ ✓ Job queue management Display job queue - ✓ ✓ Delete - ✓ ✓ Preempt jobs - Canon imagePROGRAF PRO-2000 | series User Manual - Page 218
is turned on. 2. Flick HOME screen and tap Menu Operations 3. Tap Hard disk information. The free hard disk space appears. Printer information. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Hard disk information. The free hard disk - Canon imagePROGRAF PRO-2000 | series User Manual - Page 219
settings. 4. Enter administrator password if it is enabled. 5. Tap erasing method. Fast Erases file management data for print job data stored on the printer's hard disk. Choose this method for relatively fast erasure. Because only the file management data is erased, the print job data itself is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 220
Optional accessories Roll Holder Set Stand Stand Parts Parts of the Basket Roll unit Parts of the Roll Unit 220 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 221
Roll Holder Set Load roll paper on the roll holder and then load the holder in the printer. You can use the Roll Holder in the RH2-27 roll holder set with both 2-inch and 3-inch paper cores. However, if using 3-inch core - Canon imagePROGRAF PRO-2000 | series User Manual - Page 222
Stand The following Stand can be used with the printer. • Printer Stand SD-21 For more information on the main parts of the Stand, see the locking caster are locked, the floor may become scratched. Note • For instructions on installing the Stand, see the Setup Guide provided with the Stand. 222 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 223
Stand Parts A. Stand Unit A stand that holds the printer. Equipped with casters to facilitate moving the printer. B. Basket Catches the ejected printed documents. (See "Parts of the Basket.") For instructions on how to use the basket, see "Using the Basket" and "Example Basket Configurations". C. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 224
Roll Unit You can use the following roll unit with this printer. • roll unit RU-21 For details on the main parts of the roll unit, see "Parts of the Roll Unit." Note • For instructions on installing the roll unit, see the documentation provided with the roll unit. 224 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 225
Checking Network Status IJ Network Device Setup Utility Menus Other Network Information Sharing the Printer on a Network (Windows) Setting Up a Shared Printer Restrictions on Printer Sharing Sharing the Printer on a Network (Mac OS) Settings on Print Server Settings on Client PC Restrictions on - Canon imagePROGRAF PRO-2000 | series User Manual - Page 226
Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing LAN Connection Method/Changing Wireless - Canon imagePROGRAF PRO-2000 | series User Manual - Page 227
(IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon PRO-2000 LPR protocol setting Enable Wireless LAN DRX setting Enable Wired - Canon imagePROGRAF PRO-2000 | series User Manual - Page 228
*2 The password is specified automatically when the printer is turned on for the first time. *3 "ZZZZZZ" represents last six digits of printer's MAC address. 228 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 229
with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. Check the printer's MAC address or serial to select the correct printer from the results. Note • Serial number may not appear on result screen. Check - Canon imagePROGRAF PRO-2000 | series User Manual - Page 230
to LAN Connection For Windows: For Mac OS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or follow the instructions on the Canon website. For Mac OS: To connect an additional computer to the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 231
and tap Yes. The printed network settings information is as follows: (Some setting values are not displayed depending on the printer settings.) Item Description Setting LAN Setting Basic setting information - Basic Info IPv4 setting information (Wired LAN) - LAN Interface Mode Current - Canon imagePROGRAF PRO-2000 | series User Manual - Page 232
gateway XXX.XXX.XXX.XXX Subnet Mask IPv4 subnet mask XXX.XXX.XXX.XXX IP Mode Acquiring method of IPv4 IP address Auto IP/DHCP/Manual Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX.XXX Secondary DNS Server - Canon imagePROGRAF PRO-2000 | series User Manual - Page 233
Start Address 2 Start address 2 XXX.XXX.XXX.XXX End Address 2 End address 2 XXX.XXX.XXX.XXX Use Single On 2 Use single on 2 On/Off Start Address 3 Start address 3 XXX.XXX.XXX.XXX End Address 3 End address 3 XXX.XXX.XXX.XXX Use Single On 3 Use single on 3 On/Off Start Address 4 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 234
Start Address 4 End Address 4 Use Single On 4 Start Address 5 End Address 5 Use Single On 5 IP Filtering Prohibit Address Start Address 1 End Address 1 Use Single On 1 Start Address 2 End Address 2 Use Single On 2 Start Address 3 End Address 3 Use Single On 3 Start Address 4 End Address 4 Use Single - Canon imagePROGRAF PRO-2000 | series User Manual - Page 235
3 IP Address 4 Prefix Length 4 Gateway Address IP Address 1 Prefix Length 1 IP Address 2 Prefix Length 2 IP Address 3 Operation status of IPv6 manual address On/Off Manual address - IPv6 IP address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix length XXX (0 to 128) Operation status of - Canon imagePROGRAF PRO-2000 | series User Manual - Page 236
Prefix Length 3 Prefix length 3 XXX (0 to 128) IP Address 4 IP address 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX Prefix Length 4 Prefix length 4 XXX (0 to 128) Use DNS Auto Mode Acquiring DNS server automatically On/Off Primary DNS Server Address Primary DNS server address XXX.XXX.XXX. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 237
IPv6 Filtering Prohibit Info IP Filtering Start Address 1 IP Filtering End Address 1 Use Single On 1 IP Filtering Start Address 2 IP Filtering End Address 2 Use Single On 2 IP Filtering Start Address 3 IP Filtering End Address 3 Use Single On 3 IP Filtering Start Address 4 IP Filtering End Address 4 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 238
IP Filtering Start Address 3 IP Filtering End Address 3 Use Single On 3 IP Filtering Start Address 4 IP Filtering End Address 4 Use Single On 4 IP Filtering Start Address 5 IP Filtering End Address 5 Use Single On 5 IPv6 Filtering Prohibit Info IP Filtering Start Address 1 IP Filtering End Address 1 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 239
Use MAC Address Filtering Operation status of MAC address filtering On/Off MAC Filtering Select MAC address filtering method Admit/Prohibit MAC Filtering Permission Info MAC filtering permission information - MAC Address 1 MAC address 1 XX:XX:XX:XX:XX:XX MAC Address 2 MAC address 2 XX:XX - Canon imagePROGRAF PRO-2000 | series User Manual - Page 240
SSID Security Type WEP1 WEP2 WEP3 WEP4 WEP Certificate WEP Format WPA PSK P2P LAN Setting Channel SSID Security Type WPA PSK WFD LAN Setting Device Name Channel SSID Security Type WPA PSK Use Notify Connection SSID Wireless LAN (infrastructure) SSID (up to 32 characters) Security type for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 241
name XXXXXXXX (up to 16 characters) Use LPR Use LPR On/Off Printer Location Printer location XXXXXXXX (up to 16 characters) Use Wired Power Save Discontinuous reception (Wired LAN) On/Off Use Wireless Power Save Discontinuous reception (Wireless LAN) On/ - Canon imagePROGRAF PRO-2000 | series User Manual - Page 242
Authority Algorithm Authority Password Encryption Algorithm Encryption Password User2 User Name Use SNMPv3 MIB Access Restriction Security Setting Authority Algorithm Authority Password Encryption Algorithm Encryption Password SNMPV3 Setting User3 User Name Use SNMPv3 MIB Access Restriction Security - Canon imagePROGRAF PRO-2000 | series User Manual - Page 243
polling interval SNTP server name FTP setting information Use FTP Use FTP authority FTP user name FTP password Bonjour setting information Use Bonjour Bonjour service name 802.1X setting information No Auth No Encrypt/Auth No Encrypt/Auto Encrypt None/MD5/SHA1 XXXXXXXX (0 to 16 characters) None/AES - Canon imagePROGRAF PRO-2000 | series User Manual - Page 244
restriction Invalid/Authorized Weak certificate restriction Invalid/Authorized Login name XXXXXXXX (up to 24 characters) User name XXXXXXXX (up to 24 characters) Password XXXXXXXX (up to 24 characters) Server name XXXXXXXX (up to 43 characters) IPsec setting information - Use IPsec - Canon imagePROGRAF PRO-2000 | series User Manual - Page 245
Retry Count Retry Interval Use Email Notification Use SSL Use SSL Cert No Check Use Mailbox Delete Email Setting SMTP Server Address SMTP Server Port No SMTP State From Address 1 To Address 1 Reply Address 1 Notice Conditions 1 Job End Error Occurred Warning Occurred Signature 1 To Address 2 Reply - Canon imagePROGRAF PRO-2000 | series User Manual - Page 246
("XX" represents alphanumeric characters.) 246 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 247
Method Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Use the Setup CD-ROM or follow the instructions on the Canon website to redo setup. ◦ Tap LAN settings and Change LAN in this order on the HOME screen, and then select Activate wireless LAN or - Canon imagePROGRAF PRO-2000 | series User Manual - Page 248
• For Mac OS: Follow the instructions on the Canon website to redo setup. 248 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 249
Enable JavaScript and cookies in the web browser. • If you access Remote UI with the printer name instead of its IP address, make sure the DNS settings are correctly configured. • Depending . You can display the ink levels, check error messages and other status information, and cancel print jobs. 249 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 250
(Mac OS) When multiple computers are being used in the network environment, you can share the printer connected to one computer with the other computers. Before carrying out the setup for printer sharing, select Network from System Preferences, and check whether the network settings have been set - Canon imagePROGRAF PRO-2000 | series User Manual - Page 251
print server systems is as follows: 1. Install the printer driver on the print server system 2. Check that the printer to be used has been added Open System Preferences, and select Printers & Scanners (Print & Scan). The printer list displays the printers that are connected to the computer. 3. Set - Canon imagePROGRAF PRO-2000 | series User Manual - Page 252
as follows: 1. Install the printer driver on the client systems 2. Display the printer list Open System Preferences, and select Printers & Scanners (Print & Scan). Click + to display the printer list. 3. Add a printer to be shared Select a shared printer displayed in the printer list, and then click - Canon imagePROGRAF PRO-2000 | series User Manual - Page 253
and display the correct settings. • Media information on the printer driver cannot be changed when using a client machine. • When printing from the client, the following functions cannot be used. ◦ Canon imagePROGRAF Preview ◦ Canon imagePROGRAF Free Layout • When using on the client side, it - Canon imagePROGRAF PRO-2000 | series User Manual - Page 254
• To connect a smartphone or tablet to printer via a wireless LAN router: Connecting Smartphone/Tablet to Printer via Wireless LAN Router • To connect a smartphone or tablet to printer without a wireless LAN router: Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection - Canon imagePROGRAF PRO-2000 | series User Manual - Page 255
to change settings if it is enabled for changing settings using the operation panel. • Check the usage restrictions and change the printer LAN setting. Restrictions Checking Printer LAN Setting Make sure the icon is displayed on the upper right on the HOME screen. If the icon is not displayed - Canon imagePROGRAF PRO-2000 | series User Manual - Page 256
Wi-Fi". 3. Select wireless router SSID you use from detected device list. 4. Enter wireless LAN router password. Your device is connected to the printer. 5. Start printing from application. • For iOS device 1. Open "Settings" menu on your device. 2. Enable "Wi-Fi". 3. Select wireless router SSID you - Canon imagePROGRAF PRO-2000 | series User Manual - Page 257
Adjustments for Better Print Quality Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 257 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 258
Adjusting the Print Head Adjusting the Print Head Troubleshooting Paper Abrasion and Blurry Images 258 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 259
Lines and Colors Manual Adjustment to Straighten Lines and Colors • Paper rubs against the print head, or image edges are blurred Setting Paper Thickness (Head Height) in the touch screen menu and changing the height of the print head may improve the situation. Troubleshooting Paper Abrasion and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 260
Matte Film, or Clear Film. • If adjustment is not possible as expected using special paper, try another type of paper or try Manual adjustment. Manual Adjustment to Straighten Lines and Colors Note • Because the results of adjustment vary depending on the type of paper used for adjustment, use - Canon imagePROGRAF PRO-2000 | series User Manual - Page 261
• Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Flick Home touch screen requesting that you continue printing. Tap OK and follow the instructions on the touch screen. 261 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 262
or if printing is not improved after Auto (fine), try Manual. Manual adjustment requires you to examine the printed test pattern and enter Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) Loading Sheets in the Printer Important • Always make sure the loaded - Canon imagePROGRAF PRO-2000 | series User Manual - Page 263
decide whether pattern 10 or 12 is better. 9. Tap confirmed number. 10. Repeat steps 7-9 to specify adjustment value for D-2 to D-35. Note that D-6, D-12, D-18, D-24, and D-30 cannot be configured. 11. Tap OK. The adjustment value is now registered, and adjustment is complete. 263 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 264
Troubleshooting Paper Abrasion and Blurry Images The print head height setting affects in printed documents that are soiled. Note • Raise or lower print head, depending on nature of the problem. Paper rubs against the printhead The edges of the paper are dirty Image edges are blurred or white banding - Canon imagePROGRAF PRO-2000 | series User Manual - Page 265
to the ambient temperature and humidity, and displays the setting value selected for the previous print job in Values applied with auto settings. Printer information • When a setting other than Auto is used, that value will always be applied. • Depending on the type of paper, some setting values - Canon imagePROGRAF PRO-2000 | series User Manual - Page 266
Adjusting Feed Amount Adjusting Feed Amount Adjusting Vacuum Strength 266 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 267
Adjusting Feed Amount Selecting Feed Amount Adjustment Method Automatic Banding Adjustment Manual Banding Adjustment Fine-Tuning Paper Feed Amount Adjusting Line Length 267 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 268
paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer 2. Flick HOME screen and tap Menu Operations Maintenance. 3. Tap Paper feed on the setting as selected in the printer driver at the time of printing. 7. Tap OK on displayed screen. 268 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 269
quality for automatic adjustment of the paper feed amount. The printer prints and reads a test pattern for automatic adjustment of the feed amount. Important • When using highly transparent media, use manual adjustment. Manual Banding Adjustment Note • We recommend executing the adjustment if you - Canon imagePROGRAF PRO-2000 | series User Manual - Page 270
6. Tap paper to adjust. A test pattern is printed for adjustment and adjustment is finished. 270 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 271
the Printer Important • Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be completed correctly unless the loaded paper matches the settings. 2. Flick HOME screen and tap Menu Operations 3. Tap Paper feed adjustment. 4. Tap Adjust print quality. 5. Tap Manual - Canon imagePROGRAF PRO-2000 | series User Manual - Page 272
cannot decide whether pattern 10 or 12 is better. 8. Tap number you decided. Test pattern B is printed for manual adjustment. Note • If you printed test pattern A on a sheet, follow the instructions on the screen and use another sheet of the same type of paper. Additionally, after test pattern B is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 273
feed fine adjustment. Once you execute Adjust print quality, the Paper feed fine adjustment value will revert to 0. Automatic Banding Adjustment Manual Banding Adjustment Follow the procedure below to adjust. 1. Flick HOME screen and tap Menu Operations Maintenance while printing is in progress - Canon imagePROGRAF PRO-2000 | series User Manual - Page 274
Follow the procedure below to adjust. 1. Load paper. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Loading Sheets in the Printer Important • Always make sure the loaded paper matches the type of paper specified. Adjustment cannot be completed correctly unless the loaded - Canon imagePROGRAF PRO-2000 | series User Manual - Page 275
• If you tap Change adjustment values: No test pattern is printed. Instead, you will measure a document already printed to determine the discrepancy. 6. Tap amount of discrepancy. If the scale is shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The - Canon imagePROGRAF PRO-2000 | series User Manual - Page 276
Adjusting Vacuum Strength When printing on heavyweight paper or paper that curls or wrinkles easily, if the print head rubs against paper, adjusting the level of suction against paper on the platen may improve results. Important • Paper rubbing against or becoming caught on the print head may jam or - Canon imagePROGRAF PRO-2000 | series User Manual - Page 277
Color Management Digital Photo Printing Guide Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration Device Management Console Guide 277 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 278
Color Calibration Managing Colors Performing Color Calibration Adjustment Types of Color Calibration 278 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 279
Use Device Management Console to manage the printers. See below for details. Device Management Console Guide(Windows) Device Management Console Guide(Mac OS) Using Paper Other Than Canon Genuine Paper To execute color calibration for paper other than Canon genuine paper, you must create and register - Canon imagePROGRAF PRO-2000 | series User Manual - Page 280
See below for details. Media Configuration Tool Guide(Windows) Media Configuration Tool Guide(Mac OS) 280 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 281
before, despite using the same printing environment, under the same conditions • To print with colors aligned from multiple printers • When the execution guide is displayed Executing Color Calibration Execute color calibration using the following procedure. 1. You can confirm whether the paper to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 282
the calibration adjustment value when printing. However, for settings that differ from the Calibration Value of the printer driver, the values specified in the printer driver take priority. • Adjustment information You can confirm the color calibration adjustment date/time and the executed media - Canon imagePROGRAF PRO-2000 | series User Manual - Page 283
• Calibration guide setting You can select whether to display a message asking to execute color calibration on the touch screen in the following situations. ◦ When a new print head - Canon imagePROGRAF PRO-2000 | series User Manual - Page 284
calibration. Features Common Calibration When color calibration is executed for one type of Canon genuine paper, the color is adjusted for other paper. You can use qualities. Note • If the paper being used does not support color calibration, execute color calibration with paper categorized as common - Canon imagePROGRAF PRO-2000 | series User Manual - Page 285
with Adjustment information in Color calibration on the touch screen menu. Performing Color Calibration To Confirm the Paper Information Registered on the Printer To print media information, select Device settings > Paper-related settings > Print advanced paper settings on the touch screen menu. The - Canon imagePROGRAF PRO-2000 | series User Manual - Page 286
Display Meaning Calibration Ex- Supports color calibration ec. OK(Common) Executes common calibration printer driver. See below for details. Device Management Console Guide(Windows) Device Management Console Guide(Mac OS) Updating Media Information in Printer Driver(Windows) Confirm the Printer - Canon imagePROGRAF PRO-2000 | series User Manual - Page 287
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Cleaning the Printer 287 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 288
Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 288 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 289
Ink Tanks Ink Tanks Replacing Ink Tanks Checking Ink Tank Levels When to Replace Ink Tanks 289 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 290
Ink Tanks When purchasing, check the Model number. Shape Colors Model number Matte Black PFI-1100 MBK Photo Black PFI- 1300 GY Photo Gray PFI-1300 PGY Red PFI-1300 R Blue PFI-1300 B Chroma Opti- PFI-1300 CO mizer Ink Type Capacity Pigment ink 5.4 fl oz (160 ml) 11.2 fl oz (330 ml) 290 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 291
Magenta PFI-1700 PM Gray PFI-1700 GY Photo Gray PFI-1700 PGY Red PFI-1700 R Blue PFI-1700 B Chroma Opti- PFI-1700 CO mizer Ink Type Capacity Pigment ink 23.7 fl oz (700 ml) Note • For instructions on replacing the ink tanks, see "Replacing Ink Tanks." 291 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 292
tank you removed. Handle the ink tanks carefully during replacement. The ink may stain clothing. • Do not install ink tanks used in this printer in another model of printer. This will prevent correct ink level detection, which may damage the printer or cause other problems. • We recommend using up - Canon imagePROGRAF PRO-2000 | series User Manual - Page 293
. Touch Screen The Current estimated ink levels screen appears. 2. Tap Replace. Instructions appear on the touch screen. Removing ink tank (5.4 fl oz (160 ml) / 11.2 fl oz (330 ml)) 1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp. The ink lamp flashes if there is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 294
Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. 2. Pull forward handle part (A) of ink tank lock lever of color to replace while pressing button at B. 3. Lift ink tank lock lever until it stops, and then push it down toward - Canon imagePROGRAF PRO-2000 | series User Manual - Page 295
(23.7 fl oz (700 ml)) 1. Open the ink tank cover of the ink tank you are replacing and check the ink lamp. The ink lamp flashes if there is no ink left. Important • Avoid jarring the printer a lot when replacing an ink tank. Handle the printer gently when replacing tanks. 2. Pull forward handle part - Canon imagePROGRAF PRO-2000 | series User Manual - Page 296
lock lever does not return. 4. Remove ink tank by handle (A), and then tap OK. Important • Store the removed ink tank with ink remaining in the box with the ink holes (A) facing up. Otherwise, ink may leak and cause stains. Note • Dispose of the used ink tank in accordance with local regulations - Canon imagePROGRAF PRO-2000 | series User Manual - Page 297
eight times. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect printing quality. Note • If the ink tank is at a low temperature, allow it to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 298
the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, and then push it down. 5. Push handle part - Canon imagePROGRAF PRO-2000 | series User Manual - Page 299
6. Make sure ink lamp indicator is lit. Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 299 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 300
your wrist. If you agitate the ink tank using just your wrist, you may injure your wrist. Important • Do not remove and agitate an ink tank that has already been installed in the printer. Ink may leak out. • Failure to agitate the ink tank may cause the ink components to precipitate and may affect - Canon imagePROGRAF PRO-2000 | series User Manual - Page 301
or the metal contacts (B). This may cause stains, damage the ink tank, and affect printing quality. • Avoid dropping the ink tank after removing it from the pouch. Otherwise, ink may leak and cause stains. 3. Tap OK and insert ink tank into holder with ink holes down and metal contacts at rear. 301 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 302
the holder if the color or orientation is incorrect. If the ink tank does not fit in the holder, do not force it into the holder. Reinstall while checking the label color display, ink tank color, and ink tank orientation. 4. Lift up ink tank lock lever, and then push it down. 5. Push handle part - Canon imagePROGRAF PRO-2000 | series User Manual - Page 303
Note • If the ink lamp is not lit, reload the tank. 7. Close ink tank cover. 303 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 304
is indicated as shown below. If the touch screen indicates to replace the ink tank, replace the ink tank. If a message is displayed indicating to check the remaining ink levels, or after tasks that consume a lot of ink such as large-format printing or head cleaning, check the remaining levels and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 305
Note • Tap Order ink now to view the ink supplier information. 305 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 306
a notification message will appear on the touch screen. You can continue to print, but prepare the ink tanks. Checking Ink Tank Levels Before print jobs and maintenance that consume a lot of ink If little ink is left, there may not be enough for large-format printing, head cleaning, and maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 307
Print Head Print Head Checking for Nozzle Clogging Cleaning the Print Head Replacing the Print Head 307 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 308
Print Head When purchasing, check the Model number. Shape Model number PF-10 Note • For instructions on replacing the print head, see "Replacing the Print Head." 308 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 309
screen and tap Maintenance. Touch Screen The Maintenance screen appears. 3. Tap Print nozzle check pattern. A confirmation message appears. 4. Tap Yes. The printer now prints a test pattern for checking the nozzles. 5. Check the printing results. If the horizontal lines are not faint or incomplete - Canon imagePROGRAF PRO-2000 | series User Manual - Page 310
Note • Because CO has no color, printing is performed on top of the black pattern. Check if the dark gray areas have lines (A) in the CO pattern. If horizontal lines are faint or incomplete, execute print head cleaning. Cleaning the Print Head 310 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 311
cleaning), depending on the problem to resolve. • Cleaning Use cartridge or ink tanks during Cleaning, Deep cleaning, or System cleaning. Ink may leak or an error may occur. • If printing is not improved after System cleaning, the print head may be at the end of its service life. Contact your Canon - Canon imagePROGRAF PRO-2000 | series User Manual - Page 312
The Maintenance screen appears. 2. Tap Print head cleaning. 3. Select and tap Cleaning, Deep cleaning, or System cleaning. 4. Select and tap the ink group to be cleaned. • All colors • Pattern 1:PM/R/C/PGY • Pattern 2:PBK/MBK/CO/GY • Pattern 3:B/Y/M/PC A confirmation message appears. 5. Tap Yes - Canon imagePROGRAF PRO-2000 | series User Manual - Page 313
6. Print a test pattern to check the nozzles and determine whether cleaning has cleared the nozzles. Checking for Nozzle Clogging 313 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 314
the touch screen indicates to replace the print head or if instructed to do so by your Canon dealer, replace the print head. Compatible print head For details . Note • Prepare a new ink tank when ink levels are low. • Prepare a new maintenance cartridge when the remaining capacity of the maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 315
• When using a roll, rewind it. Removing the Upper Roll from the Printer Removing the Lower Roll from the Roll Unit (Option) • When using sheets 5. Tap Yes. Ink begins being drawn in. When it finishes, instructions are displayed on the touch screen. It takes about 5-6 minutes for ink to be drawn - Canon imagePROGRAF PRO-2000 | series User Manual - Page 316
scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 3. If ventilation duct (A) is dirty, use damp cloth that you have wrung out completely to wipe it clean. If the Carriage is obscuring the ventilation duct, move the Carriage manually before cleaning the duct. 316 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 317
4. While pressing button (A) in center of print head lock lever, pull it forward to open it until it stops. 5. Holding grip (A), open print head locking cover until it stops. 6. Remove print head by blue handle (A), and then tap OK. 317 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 318
of the Carriage. Furthermore, do not allow any dirt or debris to become adhered to the metal contacts of the Carriage. These may damage the printer. Note • Dispose of the used print head in accordance with local regulations. 7. Remove print head that was in case from pouch. 8. Remove tape used to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 319
as you hold it over the print head case or safely out of the way to avoid spilling ink and staining your clothes or the surrounding area. If ink accidentally spills, wipe off the ink with a dry cloth. • If you need to put a print head somewhere temporarily before installation, return it to the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 320
11. Lower print head locking cover to front and lock print head. 12. Lower print head lock lever toward the back until it clicks. 13. Close top cover. 320 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 321
about 18 or 19 minutes. Important • While ink is being filled, definitely do not remove the ink tank or maintenance cartridge. Ink may leak out. Note • Print head position adjustment is executed when Print pattern after new head is set to ON. Follow the instructions on the touch screen to load paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 322
Maintenance Cartridge Maintenance Cartridge Replacing the Maintenance Cartridge Checking the Remaining Maintenance Cartridge Capacity When to Replace the Maintenance Cartridge 322 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 323
Maintenance Cartridge When purchasing, check the Model number. Shape Model number MC-30 Note • For instructions on replacing the maintenance cartridge, see "Replacing the Maintenance Cartridge." 323 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 324
immediately after turning on the printer, during print head cleaning, while ink is being drawn out, or during initialization immediately after replacing the maintenance cartridge. The maintenance cartridge may become damaged or ink may leak out. • To prevent ink from leaking from a used maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 325
screen appears. 3. Tap Replace. Instructions appear on the touch screen. Replacing Maintenance Cartridge 1. Open box, and remove plastic bag and maintenance cartridge. Important • Never touch the metal contacts (A). This may damage the maintenance cartridge. 2. Open maintenance cartridge cover. 325 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 326
keeping it level as you pull it out. Important • A used maintenance cartridge is heavy. Always grasp the cartridge firmly and keep the cartridge level during removal and storage. If you drop a used maintenance cartridge or store it at an angle, ink may leak and cause stains. 4. Put used maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 327
and store the box on a flat surface. Note • Dispose of the used maintenance cartridge in accordance with local regulations. 6. Wipe away any soiling on the maintenance cartridge cover. Important • Support the maintenance cartridge cover from underneath as you wipe it. 7. Keeping the new maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 328
328 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 329
to check the remaining capacity of the maintenance cartridge, or before tasks that deplete much of the capacity such as head cleaning or preparations to move the printer, check the remaining maintenance cartridge capacity and prepare a new maintenance cartridge as needed. Replacing the Maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 330
, print head replacement, and preparations to transfer the printer deplete much of the maintenance cartridge capacity. (In particular, preparing to move the printer depletes a lot of the capacity.) Check the remaining maintenance cartridge capacity before this maintenance and replace the maintenance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 331
Cutter Blade Cutter Blade Replacing the Cutter Blade 331 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 332
Cutter Blade When purchasing, check the Model number. This cutter blade comes with a part for securing the cutter blade during installation. Shape Model number CT-07 Note • For instructions on replacing the cutter blade, see "Replacing the Cutter Blade." 332 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 333
. A confirmation message appears. 3. Tap Yes. The Carriage moves and after it stops moving, instructions appear on the touch screen. Note • If you do not take action within 2 minutes, • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 333 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 334
3. Turn hex screw with hex wrench until loose. 4. Remove cutter blade while holding A. Caution • Never touch any part other than A. This may stain your hands or cause injury. Additionally, this may damage the printer. 334 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 335
• Do not disassemble the cutter blade. Touching the blade may cause injury. Note • Dispose of the used cutter blade in accordance with local regulations. 5. Install new cutter blade while aligning A to B and C to D. 6. Install while aligning fixing part included with replacement cutter blade with - Canon imagePROGRAF PRO-2000 | series User Manual - Page 336
that the cutter blade does not come off. If the cutter blade comes off, this may damage the printer. 8. Remove fixing part. Important • Always remove the fixing part. Operating with the part installed may damage the printer. 9. Close top cover. 10. A confirmation message will appear. Tap Yes. 336 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 337
Performing Maintenance Functions from Your Computer (Mac OS) Cleaning the Print Heads Printing a Nozzle Check Pattern Adjusting the Paper Feed Volume 337 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 338
will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. System Cleaning Execute System Cleaning if the status does not improve even after Cleaning is performed. 1. Select Cleaning from the pop-up menu on the Canon IJ Printer Utility3 2. Click the System - Canon imagePROGRAF PRO-2000 | series User Manual - Page 339
was there a problem? • Did the status remain unchanged even after Cleaning was executed? 3. Execute system cleaning Make sure that the printer is on and an extremely large amount of ink. Executing system cleaning frequently will rapidly deplete your printer's ink supply. Therefore, execute system - Canon imagePROGRAF PRO-2000 | series User Manual - Page 340
1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility3 2. Click the Nozzle Check icon The confirmation message appears. Any remaining tape will hinder ink output. • Did you install the ink tanks in their correct positions? 3. Load paper in the printer Select the paper feed - Canon imagePROGRAF PRO-2000 | series User Manual - Page 341
Note • Because CO is colorless, it is printed over a black ink pattern. Check whether the CO pattern contains horizontal streaks (A) in the dark gray area. • From the nozzle check pattern printing results, if it becomes patchy - Canon imagePROGRAF PRO-2000 | series User Manual - Page 342
we explain the procedure for adjusting the line feed volume. Paper Feed Amount Adjustment 1. Select Test Print from the pop-up menu on the Canon IJ Printer Utility3 2. Click the Paper Feed Amount Adjustment icon Adjust the paper feed volume. Important • When using connected to the network, the Test - Canon imagePROGRAF PRO-2000 | series User Manual - Page 343
Cleaning the Printer Cleaning the Printer Exterior Cleaning Inside the Top Cover Cleaning the Roll Unit Cleaning the Print Head 343 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 344
better printing quality and help prevent problems. To ensure a comfortable working environment, clean the printer exterior about once a month. 1. Turn printer off. Turning the Printer On and Off 2. Unplug the power cord from the outlet. Caution • Always turn off the printer and unplug the power cord - Canon imagePROGRAF PRO-2000 | series User Manual - Page 345
solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • If the output guide is dirty, it may soil the edge of the paper when the paper is cut. We recommend cleaning - Canon imagePROGRAF PRO-2000 | series User Manual - Page 346
a month to maintain better printing quality and help prevent problems. Also clean inside the top cover in the following small paper. • If the output guide is dirty, it may soil the edge of the paper when the moving, instructions appear on the touch screen. 4. Open top cover. 346 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 347
ink grooves (B), use cleaning brush (C), provided with printer, to wipe it away. Important • Never touch the linear scale (A), carriage shaft (B), or ink the top cover to clean it. Wipe away any ink residue and paper dust (debris from cutting) on top cover roller (A), paper retainer (B), - Canon imagePROGRAF PRO-2000 | series User Manual - Page 348
Warning • Never use flammable solvents such as alcohol, benzene, or thinner. If these substances come into contact with electrical components inside the printer, there is a risk of fire or electrical shock. Important • Do not use a dry cloth to wipe inside the top cover. This may create a static - Canon imagePROGRAF PRO-2000 | series User Manual - Page 349
any roll paper loaded in roll unit. Removing the Lower Roll from the Roll Unit (Option) 2. Turn printer off. Turning the Printer On and Off 3. Unplug power cord from outlet. Caution • Always turn off the printer and unplug the power cord before cleaning or maintenance. Accidentally leaving the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 350
Other Maintenance Preparing to Transfer the Printer Reinstalling the Printer 350 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 351
on the amount remaining in the maintenance cartridge being used. • If you can move the printer in a level state using casters or something similar, you do not need to execute Prepare to transportation. • Always follow the instructions of the service representative when preparing to transfer the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 352
is finished, instructions appear on the touch screen. Remove the ink tanks before packing the printer. Important • If consumables must be replaced, a message appears on the touch screen, and preparation is disabled. If the message appears, tap OK and contact your Canon dealer for assistance - Canon imagePROGRAF PRO-2000 | series User Manual - Page 353
. If you remove the maintenance cartridge while ink is being removed, the ink may leak out. 4. Replace maintenance cartridge currently being used with new maintenance cartridge. Replacing the Maintenance Cartridge 5. Press ON button and turn off printer. Pack the printer 1. Disconnect power cord and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 354
into position shown. Important • Attach the Belt Stopper that was removed and stored after initial installation. Neglecting to attach the Belt Stopper may damage the printer. • Never touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching may damage them. 354 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 355
of tape removal during installation. 6. Remove basket by reversing installation procedure. 7. Remove the Stand by reversing the installation procedure, when it was attached to the printer. 8. Disassemble and repackage the Stand by following the installation procedure in reverse. 355 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 356
9. Repack Roll Holder, holder stopper, and printer in shipping materials, and then package them in shipping box. 356 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 357
The basic workflow for reinstalling the printer is as follows. For detailed instructions, see the Setup Guide. Assemble the stand 1. Referring to the Printer Stand Setup Guide, assemble the Stand. Caution • The Stand must be assembled by at least two people on a flat surface. Attempting assembly - Canon imagePROGRAF PRO-2000 | series User Manual - Page 358
and packaging material attached to the printer. Also open the top cover and remove stoppers and spacers inside the printer. 3. If using optional roll unit, refer to Setup Guide provided with roll unit and attach roll unit to Stand. 4. Refer to Printer Stand Setup Guide and attach basket to Stand - Canon imagePROGRAF PRO-2000 | series User Manual - Page 359
connector on the back of the printer. 6. Plug the power cord into the outlet. 7. Press the power button to turn the printer on. When "Do you want to install the transported printer? Do not install the ink tanks yet." appears, tap Yes. 8. When instructions for loading ink tank appear on touch screen - Canon imagePROGRAF PRO-2000 | series User Manual - Page 360
the Roll Holder to the Roll Media. (See "Loading Rolls on the Roll Holder.") 10. Load the Roll Media in the printer. (See "Loading the Upper Roll on the Printer.") 11. Install the software. Note that the driver installation procedure varies depending on the type of connection. (See "Installing the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 361
(See "Installing the Printer Driver" (Mac OS).) 361 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 362
Specifications Printer Specifications Specifications Print Area 362 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 363
Printer Specifications Specifications Print Area 363 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 364
% RH (with no condensation) Main unit only Approx. 43.8 × 28.9 × 24.8 in (1110 × 734 × 628 mm) Main unit and Stand (when basket include print Approx. 185 lb (84 kg) head and ink tanks) Stand Approx. 37 lb (17 kg) Roll connection *2:The printer uses a trace amount of power even when turned off - Canon imagePROGRAF PRO-2000 | series User Manual - Page 365
per color) *1:Prints with a minimum 1/2400 inch dot pitch between ink droplets. Memory and hard disk Memory 3 GB Hard disk capacity your computer must support Hi-Speed USB. Additionally, the Hi-Speed USB interface is completely backward compatible with USB 1.1, so the printer can be connected - Canon imagePROGRAF PRO-2000 | series User Manual - Page 366
, follow those. Windows Compatible Operating Sys- 32-bit version tem (Standard supplied printer driver) Windows 10 Windows 8.1, Windows 8 Windows 7 Windows Vista Windows Server 2008 Use the latest Service Pack available. 64-bit version Windows 10 Windows 8.1, Windows 8 Windows 7 Windows Vista - Canon imagePROGRAF PRO-2000 | series User Manual - Page 367
to use the Online Manual. • To install the software while using Windows, you must have a CD-ROM drive or a network connection. • To install the software while using Mac OS, you must have a network connection. Ink For information on the ink the printer supports, see "Ink Tanks." Paper For details - Canon imagePROGRAF PRO-2000 | series User Manual - Page 368
Supported paper core inner diameter 2 in/3 in (50.8 mm/76.2 mm) Print area For details about Print Area, see "Print Area." *1:Varies depending on the operating system or application. *2:When using stand 368 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 369
is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that - Canon imagePROGRAF PRO-2000 | series User Manual - Page 370
on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 in (20 mm) on top, 0.2 in (3 mm) on bottom, and 0.2 in (3 mm - Canon imagePROGRAF PRO-2000 | series User Manual - Page 371
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 371 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 372
of flammable solvents (alcohol, thinners, etc.) on top of the printer. • Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and damage the printer. Print Heads/Ink Tanks/Maintenance Cartridges • Keep ink tanks out of the reach of children. In case - Canon imagePROGRAF PRO-2000 | series User Manual - Page 373
not installed and used in accordance with the instructions, may cause harmful interference to radio communications. any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could Canon U.S.A., Inc. One Canon Park 373 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 374
Melville, New York 11747 1-800-652-2666 Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference - Canon imagePROGRAF PRO-2000 | series User Manual - Page 375
of this product, please contact your local city office, waste authority, approved scheme or your household waste disposal service or visit www.canoneurope.com/weee, or www.canon-europe.com/battery. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Diese Symbole weisen darauf hin - Canon imagePROGRAF PRO-2000 | series User Manual - Page 376
. Pour plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre écoorganisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou www.canon-europe.com/battery. Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen - Canon imagePROGRAF PRO-2000 | series User Manual - Page 377
ngase en contacto con su municipio, el servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/ weee, o www.canon-europe.com/battery. Només per a la Unió Europea i a l'Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquests símbols indican que - Canon imagePROGRAF PRO-2000 | series User Manual - Page 378
della raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il sito www.canon-europe.com/weee, o www.canon-europe.com/battery. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) Estes símbolos indicam que este produto - Canon imagePROGRAF PRO-2000 | series User Manual - Page 379
bidrager du til effektiv brug af naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om genbrug af dette produkt. 2012/19 2006/66 Hg Cd Pb E www - Canon imagePROGRAF PRO-2000 | series User Manual - Page 380
tuotteen kierrätyksestä, ota yhteys kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canoneurope.com/weee, tai www.canon-europe.com/battery. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte - Canon imagePROGRAF PRO-2000 | series User Manual - Page 381
na místní úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo www.canon-europe.com/battery. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) orsz - Canon imagePROGRAF PRO-2000 | series User Manual - Page 382
uzyskania informacji o sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canoneurope.com/battery. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko - Canon imagePROGRAF PRO-2000 | series User Manual - Page 383
OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee, alebo www.canon-europe.com/battery. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) Antud sümbolid viitavad sellele, et vastavalt elektri- ja - Canon imagePROGRAF PRO-2000 | series User Manual - Page 384
tvarkymo bendrovė, sertifikuoti organai ar buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canoneurope.com/weee, arba www.canon-europe.com/battery. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno - Canon imagePROGRAF PRO-2000 | series User Manual - Page 385
2012/19/ЕC 2006/66 Hg Cd Pb www.canon-europe.com/weee, или www.canon-europe.com/battery. Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în - Canon imagePROGRAF PRO-2000 | series User Manual - Page 386
svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee ili www.canon-europe.com/battery. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim - Canon imagePROGRAF PRO-2000 | series User Manual - Page 387
Basic Printing Workflow Printing procedure Canceling print jobs Pausing Printing 387 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 388
Printing procedure Printing Options Using Rolls and Sheets Turning the Printer On and Off Loading and Printing on Rolls Loading and Printing on Sheets Printing in Windows Printing from Mac OS 388 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 389
methods available. Select rolls or sheets to suit your particular printing application. Note • For information on the types of paper the printer supports, see "Types of Paper." • A variety of other ways to print are available besides those introduced here. For details, see "Enhanced Printing - Canon imagePROGRAF PRO-2000 | series User Manual - Page 390
and lower rolls, you can select the roll paper in Paper Source in the printer driver when printing, eliminating the effort it takes to replace the roll. (See " Scaled Printing" (Mac OS).) • Free Layout (Windows) and imagePROGRAF Free Layout (Mac OS) Print multiple documents from multiple applications - Canon imagePROGRAF PRO-2000 | series User Manual - Page 391
Turning the Printer On and Off Turning the printer on 1. Press ON button to turn on printer. The printer will now start up. The Canon logo appears on the touch screen, and then "Starting the system Please wait." appears. 2. When startup is finished, ON button lights up, and printer enters standby - Canon imagePROGRAF PRO-2000 | series User Manual - Page 392
The printer will not enter standby mode in the following situations. Take action as necessary. • The top cover is open Close the top cover. • The ink tank cover is open Close the ink tank cover. • The print head is not installed Replacing the Print Head • The ink tank is not installed Replacing Ink - Canon imagePROGRAF PRO-2000 | series User Manual - Page 393
orange, check the message on the touch screen and take action as necessary. If the Status lamp is flashing white, the printer is receiving a print job. Turn off the printer after printing is finished. 2. Hold down the ON button for more than a second. "Ending Please wait a while." appears on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 394
and types that can be used, see "Paper Sizes" or "Paper Information List". • To wait until the ink dries after printing before cutting the roll, set Drying Time in the printer driver. (See "Specifying the Ink Drying Time for Rolls.") • Once you have used all the paper on a roll, clean the platen. If - Canon imagePROGRAF PRO-2000 | series User Manual - Page 395
Enable, specify the roll length after selecting the media type. (See "Specifying the Paper Length.") 5. Complete settings in the printer driver for the type of paper and other details. • How to Open the Printer Driver Setup Window (Windows) • How to Open the Printer Driver Setup Window (Mac OS) 395 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 396
6. Send the print job. • Printing in Windows • Printing from Mac OS The printer now starts printing the print job. 396 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 397
". • Borderless printing is not supported on sheets. For the features and the main printing methods available for sheet printing, see "Printing Options Using Rolls and Sheets." 1. Turn the printer on. (See "Turning the Printer On and Off.") 2. Complete settings in the printer driver for the type of - Canon imagePROGRAF PRO-2000 | series User Manual - Page 398
3. Send the print job. • Printing in Windows • Printing from Mac OS 4. Load the sheet. (See "Loading Sheets in the Printer.") Start printing. 398 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 399
so on. Example: Print dialog box displayed by the application • If another printer is selected, select the printer you want to use under Select Printer or in the dialog box displayed after clicking Printer. You can use the printer driver dialog box to configure various printing settings such as for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 400
software or from the operating system menu. For details, see "How to Open the Printer Driver Setup Window" (Windows) or "How to Open the Printer Driver Setup Window" (Mac OS). 400 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 401
of Mac OS X) in System Preferences before printing. For instructions on registering printers, see "Sharing the Printer on a Network (Mac OS)." Important • During this setup process, the printer will not be listed among available printers if it is off or disconnected. Printing from the application - Canon imagePROGRAF PRO-2000 | series User Manual - Page 402
3. Click Print to start printing. As shown in the following illustration, you can switch to other panes in this dialog box to complete settings for various methods of printing, including enlarged and reduced printing, borderless printing, and so on. 402 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 403
Canceling print jobs Canceling Print Jobs from the Control Panel Canceling Print Jobs from Windows Canceling Print Jobs from Mac OS 403 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 404
printing or reception of print jobs, press the Stop button on the operation panel. When you press the Stop button during printing, the printer operation varies depending on the current status. • You press the Stop button before printing starts Pressing the Stop button before printing starts displays - Canon imagePROGRAF PRO-2000 | series User Manual - Page 405
cancel jobs that are being sent to the printer. Using Canon IJ Status Monitor, you can cancel print jobs that have already been received by the printer or that are currently being printed. 1. Click the printer icon in the taskbar to display the printer window. Note • You can proceed from the folder - Canon imagePROGRAF PRO-2000 | series User Manual - Page 406
Note • The screen may differ slightly depending on the model you are using. 406 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 407
window while they are being sent from the computer. After transmission, jobs are not displayed even during printing. 1. Click the printer icon in the Dock to display the printer window. 2. Either click × for the job to cancel printing or select the job to cancel printing and then click Delete - Canon imagePROGRAF PRO-2000 | series User Manual - Page 408
Pausing Printing Pausing Printing 408 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 409
Pausing Printing During printing, if you set Pause printing to Enable, the printer enters a state in which printing is paused, after the completion of the printing process when this setting was made. Printing from the job queue is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 410
by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Printing Photos and Business Documents Printing By Setting Print Purpose Edit in PosterArtist and Print Changing the Print Quality and Correcting Image - Canon imagePROGRAF PRO-2000 | series User Manual - Page 411
Setting Paper Dimensions (Custom Size) Prints without Edges Based on the Scenarios Printing without Margins to Match Paper Size Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins Changing the Clear Coating Settings Printing Hanging and Horizontal Banners (Large- - Canon imagePROGRAF PRO-2000 | series User Manual - Page 412
Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in - Canon imagePROGRAF PRO-2000 | series User Manual - Page 413
by Eliminating Upper and Lower Margins on Document Switching the Paper Source to Match the Purpose Cutting Roll Paper after Printing Printing from Printer Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel Printing from Smartphone - Canon imagePROGRAF PRO-2000 | series User Manual - Page 414
Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in - Canon imagePROGRAF PRO-2000 | series User Manual - Page 415
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page Printing Document in Center of Paper Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by - Canon imagePROGRAF PRO-2000 | series User Manual - Page 416
simple setup procedure for carrying out appropriate printing on this printer is as follows: 1. Check that the printer is turned on 2. Load paper on the printer Set roll paper or cut paper. 3. Select the printer Select your model from the Printer list in the Print Dialog. Note • Click Show Details to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 417
5. Select Quality & Media from the pop-up menu 6. Select the media type For Media Type, select the same paper type loaded in the printer. 417 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 418
In the Presets section, click Save Current Settings as Preset... to register the specified settings. • See "Paper Information List" for Canon authentic paper or Canon output check paper. 7. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 419
Roll Paper Width If you selected a roll paper for Paper Source, set Roll Paper Width to the width of the roll paper loaded in the printer. 419 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 420
Important • If Cut Sheet is selected for Paper Source in Quality & Media, Roll Paper Width is grayed out and cannot be set. 11. Complete the setup Click Print. When you execute print, the document will be printed in accordance with the type and size of the media. 420 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 421
Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results. 421 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 422
Setting the Number of Copies and Printing Order Collate pages + Reverse Collate pages + Normal Reverse The procedure for specifying the number of copies and printing order is as follows: 1. Specify the number of copies to be printed Specify the number of copies to print from the Copies in the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 423
the function settings on the application software. When you specify the number of copies and the printing order with both the application software and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. 423 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 424
Using Roll Unit to Use 2-Level Rolls About 2-Level Roll Switching Setting the Paper Rolls in the Printer According to the Intended Use Printing by Automatically Switching Upper-level and Lower-level Roll Papers How to Switch Paper Rolls Reflect Roll Unit Settings in the Printer Driver 424 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 425
by automatically switching Roll 1 and Roll 2 in this way is called "2-level roll switching." • For instructions on setting the paper, see "Loading Roll Papers in the Printer for Different Purposes." • For the 2-level roll switching procedure, see "Printing by Automatically Switching Upper-level - Canon imagePROGRAF PRO-2000 | series User Manual - Page 426
level rolls, set the paper rolls on the upper and lower level of the printer in one of the ways described below depending on the intended use. • Roll (914.4mm) Plain Paper Lower-level A1/A2 Roll (594.0mm) Canon Coated Paper Important • 2-level roll switching is not possible when the paper rolls - Canon imagePROGRAF PRO-2000 | series User Manual - Page 427
• When rolls of different types of paper and of different width are set in the upper and lower trays, the paper roll matching the type of paper specified for the print job will be used. Depending on the settings, an error may occur causing the wrong paper roll to be used; in such cases, it is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 428
& Media from the pop-up menu of the Print Dialog 3. Select the media type For Media Type, select the same paper type loaded in the printer. 4. Select the paper source For Paper Source, select Roll Paper (Auto). Important • The paper feed method will differ according to the paper or lower level - Canon imagePROGRAF PRO-2000 | series User Manual - Page 429
Roll Paper Width. Therefore to use this function, correctly set Roll Paper Width to the width of one of the roll papers loaded in the printer. Document Roll Width: ISO A1/A2 Roll (594.0 mm) 429 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 430
media type so that they match one of the roll papers loaded in the printer. 9. Complete the setup Click Print. When you print, the paper source not identify size, the document may be printed on the unintended roll paper. Canon recommends that you set this setting to Identify size before you print. • - Canon imagePROGRAF PRO-2000 | series User Manual - Page 431
select Roll Paper (Auto) under Paper Source in the Quality & Media, of the two paper rolls loaded in the lower and upper trays of the printer, the one best suited for the print job will be automatically selected. Whether paper roll 1 or paper roll 2 will be used, is determined through a sequence - Canon imagePROGRAF PRO-2000 | series User Manual - Page 432
roll 1 nor roll 2 match the paper type Error / On hold Both paper roll 1 and paper roll 2 match the paper type To Condition 3 Condi- In the Printer menu, how has the Roll paper tion 3 auto switching setting changed? Select the paper It has changed to Do not identify roll currently being size - Canon imagePROGRAF PRO-2000 | series User Manual - Page 433
long enough to print the paper size specified for Both paper roll 1 and paper roll 2 the print job. are long enough Error On the Printer's menu, Manage remaining roll amount is set on Disable (length of the paper roll cannot be determined) To Condition 2 Condition 2 Whether the paper roll - Canon imagePROGRAF PRO-2000 | series User Manual - Page 434
width Condition 5 Whether the width of the paper roll loaded on the printer matches the paper width specified for the print job (only when printing the print job fits within the width of the paper roll loaded on the printer. The width of the paper size specified for the print job does not fit - Canon imagePROGRAF PRO-2000 | series User Manual - Page 435
the platen *1 *1 In the following cases, neither roll 1 nor roll 2 are being fed onto the platen. In such cases, paper roll 1 is selected. • When the printer has switched to sleep mode and has returned to the initial position • When the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 436
unit. If you configure the settings of the roll unit in the printer driver so that they reflect those in the printer unit, the paper-feeding methods which can be set in the printer driver will switch to the state the printer unit was in. Procedure for configuring the settings of the roll unit - Canon imagePROGRAF PRO-2000 | series User Manual - Page 437
Changing the Print Quality and Correcting Image Data Adjusting Color Balance Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Adjusting Brightness Adjusting Contrast 437 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 438
adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly - Canon imagePROGRAF PRO-2000 | series User Manual - Page 439
3. Complete the setup Click Print. When you execute print, the document is printed with the adjusted color balance. Important • When the Black and White Photo Print check box is checked for Quality & Media, the color balance (Cyan, Magenta, Yellow) are unavailable. • If you select ColorSync for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 440
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Select Quality & Media from the pop-up menu on the Print Dialog 2. Select the print quality Select Custom for Print Quality. 3. Setting the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 441
print, the document is converted to grayscale data. It allows you to print the color document in monochrome. Note • With Black and White Photo Print, inks other than black ink may be used as well. Related Topic Adjusting Tone 441 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 442
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected The procedure for adjusting tone is as follows: 1. Select Quality & Media from the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 443
adjustment value) are displayed when Black and White Photo Print check box is selected for Quality & Media. 6. If necessary, adjust monochromatic colors manually To adjust the color tones, either enter values directly to X or Y (Monochromatic adjustment value) or click the up/down arrows. You can - Canon imagePROGRAF PRO-2000 | series User Manual - Page 444
Click Print. When you execute print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome. Important • If you select ColorSync for Color Matching, then Tone, X, and Y appear grayed out and are unavailable. Related Topics - Canon imagePROGRAF PRO-2000 | series User Manual - Page 445
or by specifying a printing ICC profile from your application software, select ColorSync. When you want to print by having the printer driver correct the colors, select Canon Color Matching. The procedure for specifying color correction is as follows: 1. Select Color Matching from the pop-up menu of - Canon imagePROGRAF PRO-2000 | series User Manual - Page 446
Related Topics Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles (Specifying an ICC Profile from the Application Software) Printing with ICC Profiles (Specifying an ICC Profile from the Printer Driver) Interpreting the ICC Profile 446 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 447
by using the color space of the image data effectively. You can print with a common color space by setting up the application software and the printer driver so that the color management matches the input ICC profile of the image data. The method for setting up the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 448
select setting items that manage colors. The procedure for adjusting colors with the printer driver is as follows: 1. Select Color Matching from the pop-up menu of the Print Dialog 2. Select color correction Select Canon Color Matching. 3. Select Quality & Media from the pop-up menu 4. Select the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 449
display. Saturation (Poster) Compares with the Perceptual (Photo), and reproduces a fresher image. No Color Correction The color is not corrected by the printer driver. 5. Set the other items From the pop-up menu, select Color Options. If necessary, adjust the color balance (Cyan, Magenta, Yellow - Canon imagePROGRAF PRO-2000 | series User Manual - Page 450
one for special Canon paper, be sure to select color management items from your application software. For instructions, refer to the manual of the application other than Automatic or "Printing Paper ICC Profile", the printer will not be able to print with the correct colors. 3. Complete the setup - Canon imagePROGRAF PRO-2000 | series User Manual - Page 451
Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 451 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 452
correct colors. 3. Complete the setup Click Print. When you execute print, the printer uses the color space of the image data. Important • You cannot specify an input ICC profile from the printer driver. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting - Canon imagePROGRAF PRO-2000 | series User Manual - Page 453
Interpreting the ICC Profile When specifying an ICC profile for this printer, specify an ICC profile according to the print output media. The ICC profiles installed for this printer appear as follows. • (1) : Printer model • (2) : Media type For the names of compatible paper, check the information - Canon imagePROGRAF PRO-2000 | series User Manual - Page 454
slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the data is printed at the adjusted brightness. 454 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 455
Important • If you select ColorSync for Color Matching, then the Brightness appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Contrast 455 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 456
slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Complete the setup Click Print. When you execute print, the image is printed with the adjusted contrast. 456 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 457
Important • If you select ColorSync for Color Matching, then the Contrast appears grayed out and is unavailable. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Brightness 457 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 458
The procedure for printing a document with pages enlarged or reduced is as follows: Printing by Enlarging/Reducing Document to Specified Ratio 1. Select the printer In the Page Setup Dialog, select your model name from the Format For list. 2. Set scaled printing Specify the scaling factor in the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 459
Printing by Enlarging/Reducing Document to Match Roll Paper Width 1. Select Page Processing from the pop-up menu of the Print Dialog 2. Setting Enlarged/Reduced Printing For Fit Roll Paper Width, select On (Bordered) or On (Borderless). Note • Depending on the Paper Size settings, the settings you - Canon imagePROGRAF PRO-2000 | series User Manual - Page 460
created document so that it fills the entire paper width, select a paper size from the "XXX (oversize)" (sizes resulting from adding margins necessary for printer operation to the document sizes) so that all areas of the document are printed at their actual size. A printout that has the same area as - Canon imagePROGRAF PRO-2000 | series User Manual - Page 461
Page Processing from the pop-up menu 4. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Complete the setup Click Print. When you print, the document is printed so that it fills the paper width. Important • When printing to oversized paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 462
values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. Note • To duplicate the registered paper size, select the paper size that you want to duplicate from the Custom Paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 463
is added with respect to the size of paper loaded in the printer. Except in borderless printing, the actual printing area corresponds to the paper size minus the space for this margin. Note • Printable Area: The area that - Canon imagePROGRAF PRO-2000 | series User Manual - Page 464
on left and right sides is required. For borderless printing, the margins on top, bottom, left, and right are 0 in (0 mm). For paper that supports borderless printing, see "Paper Information List." • Recommended Print Area: A margin of 0.8 in (20 mm) on top, 0.2 in (3 mm) on bottom, and 0.2 in (3 mm - Canon imagePROGRAF PRO-2000 | series User Manual - Page 465
Prints without Edges Based on the Scenarios Printing without Margins to Match Roll Paper Width Printing Full-Size without Margins 465 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 466
(borderless)." 2. From the pop-up menu, select Page Processing 3. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 4. Select a method for printing on roll paper In Fit Roll Paper Width, select On (Borderless). 5. Determine by how much you - Canon imagePROGRAF PRO-2000 | series User Manual - Page 467
Cutting, select None. When you do so, the document will be printed without the left and right margins. After the printed material has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low - Canon imagePROGRAF PRO-2000 | series User Manual - Page 468
You may be able to improve the situation by choosing Paper Detailed Settings and set Dry Time (Between Pages) to a higher value. • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set. • A2/A3 Roll ( - Canon imagePROGRAF PRO-2000 | series User Manual - Page 469
borderless)." 2. From the pop-up menu, select Page Processing 3. Select roll paper width For paper roll width, enter the same value set in the printer under Roll Paper Width. 4. Select a method for printing on roll paper For Fit Roll Paper Width, select Off. Important • Depending on Paper Size, when - Canon imagePROGRAF PRO-2000 | series User Manual - Page 470
Cutting, select None. When you do so, the document will be printed without the left and right margins. After the printed material has exited the printer and has been cut, cut the upper and lower edges with a pair of scissors. • When printing borderless on paper with low - Canon imagePROGRAF PRO-2000 | series User Manual - Page 471
You may be able to improve the situation by choosing Paper Detailed Settings and set Dry Time (Between Pages) to a higher value. • If the following paper is selected for Roll Paper Width, margins may be formed on the left and right of the document even when borderless printing is set. • A2/A3 Roll ( - Canon imagePROGRAF PRO-2000 | series User Manual - Page 472
Settings When you execute clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to coating area Select Auto or Overall under Clear Coating Area. Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be - Canon imagePROGRAF PRO-2000 | series User Manual - Page 473
Overall The printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the results. Important • Depending on the type - Canon imagePROGRAF PRO-2000 | series User Manual - Page 474
Page Processing from the pop-up menu 4. Select roll paper width Set Roll Paper Width to the width of the roll paper loaded in the printer. 5. Selecting On (Bordered) or On (Borderless) for Fit Roll Paper Width Important • When using the customer paper size and printing the whole sheet without edges - Canon imagePROGRAF PRO-2000 | series User Manual - Page 475
6. Complete the setup Click Print. When you print, the hanging or horizontal banner is printed by using the custom paper size. 475 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 476
Printing by Dividing/Joining Documents Lining Up and Printing Multiple Documents Printing by Connecting Multiple Pages Printing Multiple Pages All on One Page 476 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 477
. The procedure for lining up and printing multiple documents is as follows: 1. In Print dialog, select Canon imagePROGRAF Free Layout for PDF Canon imagePROGRAF Free Layout is started. Canon imagePROGRAF Free Layout allows you to edit and rearrange images. 2. Execute printing From the File menu of - Canon imagePROGRAF PRO-2000 | series User Manual - Page 478
Printing by Connecting Multiple Pages You can eliminate the blank spaces between pages in a document that extends over multiple pages and print the document as one continuous document. The procedure for printing by connecting multiple pages is as follows: 1. Select Quality & Media from the pop-up - Canon imagePROGRAF PRO-2000 | series User Manual - Page 479
Important • When "XXX (borderless)" or "XXX (Cut Sheet)" is selected for Paper Size in the Print dialog, Banner Printing is grayed out and cannot be set. 479 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 480
Printing Multiple Pages All on One Page The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Select Layout from the pop-up menu in the Print Dialog 2. Set the number of original - Canon imagePROGRAF PRO-2000 | series User Manual - Page 481
Flip horizontally Select this check box to reverse left and right of the document. 4. Complete the setup Click Print. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order. 481 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 482
print. 3. Select Quality & Media from the pop-up menu 4. Select the media type For Media Type, select the same paper type loaded in the printer. 5. Select the paper source For Paper Source, select the setting that matches your purpose. Important • The paper feed method will differ according to the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 483
. 8. Print document in the center of paper Check the Print Centered check box. 9. Complete the setup Click Print. When you print, the printer automatically lays out the document to the center of the page and then prints it. Important • When configuring to print the whole sheet borderless, the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 484
Printing by Saving Roll Paper Saving Roll Paper by Rotating Document 90 Degrees Saving Roll Paper by Eliminating Upper and Lower Margins on Document 484 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 485
Saving Roll Paper by Rotating Document 90 Degrees When printing a portrait document on roll paper, you can save paper by rotating the document 90 degrees and printing the document so that it is oriented horizontally relative to the paper. The procedure for saving paper by rotating the document 90 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 486
Saving Roll Paper by Eliminating Upper and Lower Margins on Document When printing on roll paper, you can save paper by eliminating the upper and lower margins when printing. The procedure for saving paper by eliminating the upper and lower margins is as follows: 1. Select Quality & Media from the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 487
& Media from the pop-up menu of the Print Dialog 2. Select the media type For Media Type, select the same paper type loaded in the printer. 3. Select the paper source For Paper Source, select the item below that matches your purpose. Roll Paper (Auto) Feeds paper by automatically switching between - Canon imagePROGRAF PRO-2000 | series User Manual - Page 488
uses the specified paper source to print the data. Note • If the paper settings in the printer driver differ from the paper information registered on the printer, an error message may appear on the printer's operation panel. You can still print but you may not be able to obtain correct print results - Canon imagePROGRAF PRO-2000 | series User Manual - Page 489
after printing. None The roll paper is not cut after printing. Print Cut Guideline Cut guidelines are printed for cutting the roll paper manually after printing. Note • The default setting for automatic cutting is Yes. 3. Complete the setup Click Print. When you print, the roll paper is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 490
Printing from Printer Printing from USB Flash Drive 490 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 491
Printing from USB Flash Drive Printing Data Saved on USB Flash Drive Setting Items for Printing Using Operation Panel 491 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 492
PDF file) saved on the USB flash drive easily. Note • Restrictions on printable PDF/JPEG files • PDF file: Files which conforms to V 1.7 -Does not support pixels: 19200 or less vertically and horizontally Does not support some samplings 1. Make sure printer is turned on. 2. Load paper. Loading Rolls - Canon imagePROGRAF PRO-2000 | series User Manual - Page 493
5. Tap folder or data to print on displayed screen. Tapping a folder displays the data list. Tap the data to print. Note • If no printable data is saved on the folder you tapped, There are no files that can be printed. is displayed on the touch screen. The screen below appears. A. Number of copies - Canon imagePROGRAF PRO-2000 | series User Manual - Page 494
Setting Items for Printing Using Operation Panel 6. Tap Start print. The printer starts printing. Note • Tapping Yes on the displayed screen returns to step 5. Tap a folder or data to print. • Tapping No returns to HOME screen. 494 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 495
Setting Items for Printing Using Operation Panel You can specify the print settings to print data saved on the USB flash drive. Flick vertically or tap Tap to specify the setting. to display setting items and tap the setting item to display the settings. 1. Color Select color or black and white - Canon imagePROGRAF PRO-2000 | series User Manual - Page 496
Printing from Smartphone/Tablet For more on printing from a device via wireless LAN, refer to the device's or application's instruction manual. Connecting Smartphone/Tablet to Printer Directly via Wireless LAN (Direct Connection) 496 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 497
for Connection Change settings below to prepare for direct connection. • Printer's LAN settings Changing Printer Setting • Settings of a device to connect Connecting Smartphone/Tablet to Printer Changing Printer Setting 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations - Canon imagePROGRAF PRO-2000 | series User Manual - Page 498
communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-PRO-2000" ("X" represents alphanumeric characters) from list displayed on device. Note • If "DIRECT-XXXX-PRO-2000" does not appear on the list, direct connection is not enabled. See Changing Printer Setting to enable direct - Canon imagePROGRAF PRO-2000 | series User Manual - Page 499
. 1. Flick HOME screen and tap Menu Operations LAN settings. 2. Tap Change LAN. 3. Tap Activate wireless LAN. If you do not use the printer over wireless LAN, select Activate wired LAN or Disable LAN. Changing Direct Connection Setting Change the settings for the direct connection following the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 500
prevent an unauthorized access, we recommend you should not change the setting from the default. When you finished performing the settings, the printer returns to the Direct connection settings screen. 7. Touch HOME button. The HOME screen appears. Note • If you change the direct connection setting - Canon imagePROGRAF PRO-2000 | series User Manual - Page 501
Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Print Plug-In for Office Guide Direct Print & Share Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital - Canon imagePROGRAF PRO-2000 | series User Manual - Page 502
Mac OS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Preview Guide Free Layout Guide Quick Utility Toolbox Guide Print Studio Pro Guide Digital Photo Printing Guide Media Configuration Tool - Canon imagePROGRAF PRO-2000 | series User Manual - Page 503
Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver 503 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 504
in Printer Driver (When Printer Used in Shared Environment) Confirm the Printer Paper Information Setting Accounting Information Deleting the Undesired Print Job Canon IJ Printer Utility3 Opening the Canon IJ Printer Utility3 Checking the Ink Status from Your Computer Instructions for Use (Printer - Canon imagePROGRAF PRO-2000 | series User Manual - Page 505
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 506
-up menu of the Print Dialog 2. Select Print Preview Select the Print Preview check box. 3. Complete the setup Click Print. When executing printing, start up Canon imagePROGRAF Preview to display the print results. Note • The printing results can be displayed even when selecting - Canon imagePROGRAF PRO-2000 | series User Manual - Page 507
Registering a Changed Printing Profile You can name and register the printing profile you made in the Print Dialog. The registered printing profile can be called up from Presets to be used. You can also delete the unnecessary printing profile. The procedure for registering a printing profile is as - Canon imagePROGRAF PRO-2000 | series User Manual - Page 508
Deleting Unnecessary Printing Profile 1. Select the printing profile to be deleted In the print dialog, select Show Presets... in the Presets section. Then in the dialog that appears, select the name of the printing profile to be deleted. 2. Delete the printing profile Click Delete, and click OK. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 509
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software you are using. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 510
Page Setup Dialog In the Page Setup dialog, you configure the basic print settings such as the size of paper loaded in the printer or the scaling ratio. To open the Page Setup dialog, you typically select Page Setup... from the File menu of your application software. Settings Click - Canon imagePROGRAF PRO-2000 | series User Manual - Page 511
the Print dialog, you typically select Print... from the File menu of your application software. Printer Select the model to be used for printing. When you click Add Printer..., a dialog for specifying the printer opens. Presets You can save or delete the settings of the Print dialog. Note • You - Canon imagePROGRAF PRO-2000 | series User Manual - Page 512
detailed print settings that match the media type loaded in the printer. Page Processing You can configure the detailed settings when printing to remaining ink level is displayed. PDF You can save a document in PDF (Portable Document Format) format. By starting up Canon imagePROGRAF Preview, - Canon imagePROGRAF PRO-2000 | series User Manual - Page 513
Canon IJ Printer Utility3 pop-up menu, select Media Information 2. Click Update Media Information A dialog appears. 3. Check that the media information has updated By following the dialog instructions, check that the printer message and click Update. The printer driver media information will update. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 514
administrative tools (the Media Configuration Tool) but have not updated the media information, issues may arise such as the inability to print. Note • If the printer is being shared, Correct Media Information will display on the client machine. 514 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 515
correction will correct the configuration of the media information in the printer driver. The procedure for correcting media information is described below. Correct Media Information 1. From the Canon IJ Printer Utility3 pop-up menu, select Media Information 2. Click Correct Media Information - Canon imagePROGRAF PRO-2000 | series User Manual - Page 516
check the remaining paper amount. The procedure for checking paper information from the printer driver is as follows: 1. From the Canon IJ Printer Utility3 pop-up menu, select Paper Information on Printer 2. Check printer's paper information When you select the paper source to be checked from the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 517
and cost management tool to tabulate print history information for any ID. The procedure for Setting Accounting Information is described below. 1. From the Canon IJ Printer Utility3 pop-up menu, select Accounting 2. Set Account ID Set an Account ID, as necessary. Account ID Enter the Account ID to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 518
print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary - Canon imagePROGRAF PRO-2000 | series User Manual - Page 519
Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners (Print & Scan). To display the printing status screen, select the name of your printer model from the printer list, and then click Open Print Queue.... 2. Checking the printing status - Canon imagePROGRAF PRO-2000 | series User Manual - Page 520
information from the printer and updates the media information in the printer driver. Accounting Allows you Printer The printer's paper information is displayed. Ink Level Information Check the remaining ink levels. Note • To operate the Canon IJ Printer Utility3, you must first turn on the printer - Canon imagePROGRAF PRO-2000 | series User Manual - Page 521
Canon IJ Printer Utility3, follow the steps below. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Start the Canon IJ Printer Utility3 Select your model from the printer list, and click Options & Supplies.... Click Open Printer Utility in Utility tab. Canon IJ Printer - Canon imagePROGRAF PRO-2000 | series User Manual - Page 522
of your model. When you select Ink Level Information from the Canon IJ Printer Utility3 pop-up window, an illustration showing the status of the ink tanks and maintenance cartridge appears. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an error - Canon imagePROGRAF PRO-2000 | series User Manual - Page 523
to the network, as the Canon IJ Printer Utility3 Ink Level Information is not displayed on OS X Mountain Lion v10.8, or OS X Lion v10.7, the ink status cannot be confirmed from the printer driver. Notes on Adding a Printer • If you will be installing the Canon printer driver on a Mac OS and using - Canon imagePROGRAF PRO-2000 | series User Manual - Page 524
Description of Print Dialog Quality & Media Color Options Paper Detailed Settings Page Processing Additional Settings Specifications 524 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 525
media used. Note • If is displayed, start up the Canon IJ Printer Utility3 and either correct or update media information. Paper Source Depending on the paper settings on the printer driver and the paper information registered to the printer, the printer automatically determines which roll paper to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 526
refers to the function of converting your document to grayscale data in the printer to print it in monochrome. When you check the check box, both correction is not performed. Print Preview You can start up the Canon imagePROGRAF Preview, and check what the printing results will be before executing - Canon imagePROGRAF PRO-2000 | series User Manual - Page 527
the color balance will result in variations in the balance among the volumes of the individual color inks and hence in the hues of the document as a whole. Use the printer driver only when adjusting the color balance slightly. To change the color balance significantly, use the application software - Canon imagePROGRAF PRO-2000 | series User Manual - Page 528
then select Custom again, the values that were preset in Custom are restored. X, Y (Monochromatic adjustment value) If necessary, you can adjust monochromatic colors manually. To adjust the color tones, either enter values directly or click the up/down arrows. You can also adjust the color tones by - Canon imagePROGRAF PRO-2000 | series User Manual - Page 529
• If you select ColorSync for Color Matching, then the color balance (Cyan, Magenta, Yellow), Tone, X, Y, Brightness, and Contrast appear grayed out and are unavailable. Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 529 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 530
(Between Pages) Allows you to set the interval between the time each page is printed and the time it exits the printer. Since a certain waiting time is required for the ink to dry before the roll paper is cut, even when, on Page Processing, Automatic Cutting is set to Yes, you can - Canon imagePROGRAF PRO-2000 | series User Manual - Page 531
Printer Default Applies the settings configured in the control panel of the printer unit. 3mm Prints in standard-size. * Choose this setting if there are no particular problems reduce the ink consumption of the chroma optimizer (CO) or to accelerate the print speed. Overall The printer clear-coats - Canon imagePROGRAF PRO-2000 | series User Manual - Page 532
Important • You may not be able to select Overall depending on the paper type and print quality. 532 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 533
of data without cutting the paper into individual pages. Print Cut Guide- After printing is over, the printer prints cutting lines on each page and goes on to print the line next set of data. Fit Roll Paper Width The printer automatically expands or reduces the document to match the roll paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 534
expands or reduces the document to match the roll paper width and then prints the document. On (Borderless) When borderless printing is performed, the printer automatically enlarges or reduces the document to match the roll paper width and then prints the document. No Spaces at Top or Bottom When - Canon imagePROGRAF PRO-2000 | series User Manual - Page 535
to save the print job to the hard disk of the printer. Print Save the print job to the hard disk of the printer after printing is complete. Save in Job Box Save the print job to the hard disk of the printer. When selecting Save in Job Box, select the individual box to save - Canon imagePROGRAF PRO-2000 | series User Manual - Page 536
environment. Paper For details on the compatible media types, see "Paper Information List." Paper width For details on the paper widths supported by the printer, see "Paper Sizes." Minimum paper length 8.00 in (203.2 mm) Maximum printable length Rolls(*1) 59 feet (18 m) Sheets 5.2 feet - Canon imagePROGRAF PRO-2000 | series User Manual - Page 537
Updating the Printer Driver Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver Installing the Printer Driver 537 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 538
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any - Canon imagePROGRAF PRO-2000 | series User Manual - Page 539
about an administrative user, refer to the user's manual for the Mac OS. 1. Open System Preferences, and select Printers & Scanners (Print & Scan) 2. Delete the Canon IJ Printer from the printer list From the printer list, select the Canon IJ Printer to be deleted, and then click -. Click Delete - Canon imagePROGRAF PRO-2000 | series User Manual - Page 540
This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator - Canon imagePROGRAF PRO-2000 | series User Manual - Page 541
start the Installer again. • You can download the printer driver for free, but you are responsible for paying any connection fees to the Internet. Related Topics Obtaining the Latest Printer Driver Delete the Unnecessary Canon IJ Printer from the Printer List Before Installing the Printer Driver 541 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 542
Print Job Information Accounting Manager Guide Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 543
's hard disk using a web browser or operation panel. • Using web browser: Log in to the printer using web browser. Changing Settings Using Web Browser After logging on to the printer, select Job management and perform operations. • Using operation panel: Select Job management on the HOME screen - Canon imagePROGRAF PRO-2000 | series User Manual - Page 544
Basic Print Job Operations Using Printer Hard Disk Saving Print Jobs on Printer Hard Disk Managing Job Queue (Deleting or Preempting Other Jobs) Managing Pending Jobs (Printing or Deleting Jobs on Hold) Printing Saved Jobs Deleting Saved Jobs Moving Saved Jobs 544 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 545
to print during the same period. This enables unattended operation at night, for example. Output Method To save print jobs on the printer's hard disk, configure the printer driver. In Windows, this is set using the Output Method dialog box. In Mac OS, this is set by selecting Additional Settings in - Canon imagePROGRAF PRO-2000 | series User Manual - Page 546
. The permanent storage area stores jobs in personal boxes. Job queue The job queue refers to print jobs that are being processed by the printer (saved, received, prepared for processing, printed, deleted, or held). Up to 100 jobs can be stored in the temporary storage area. However, the number - Canon imagePROGRAF PRO-2000 | series User Manual - Page 547
Hard Disk To save print jobs on the printer's hard disk, configure the printer driver. Configuring Printer Driver (Windows) 1. Open printer properties dialog box. How to Open the Printer Driver Setup Window 2. Access Page Setup sheet. 3. Click Output Method to display Output Method dialog box - Canon imagePROGRAF PRO-2000 | series User Manual - Page 548
Name to display personal box names in the Job Box list, as acquired from the printer. 5. In Name of data to be saved, specify how to name saved print jobs Output Method dialog box. Configuring Printer Driver (Mac OS) 1. Open printer properties dialog. How to Open the Printer Driver Setup Window 548 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 549
Output Method. Print Perform printing while saving the print job on the temporary storage area of the printer's hard disk. Save in Job Box Save print jobs on the permanent storage area of the printer's hard disk. Selecting this does not start printing. If you select Save in Job Box, select the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 550
Managing Job Queue (Deleting or Preempting Other Jobs) Print jobs being processed by the printer are collectively called the job queue. You can delete or preempt jobs in the , see Managing Pending Jobs (Printing or Deleting Jobs on Hold). Using Operation Panel 1. Make sure printer is turned on. 550 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 551
below appears. A. Tap to delete data. B. Tap to perform preempt printing. 5. Check message that is displayed and tap Yes. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Print job. The print job list appears. 4. Select print job and select - Canon imagePROGRAF PRO-2000 | series User Manual - Page 552
552 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 553
to Hold job in the operation panel, the print job is held on the printer as a pending job in the job queue. Manage held jobs such as these the operation panel, they will remain in the job queue. In this case, the printer processes the next job in the queue without pausing. • To print held jobs, - Canon imagePROGRAF PRO-2000 | series User Manual - Page 554
B. Tap to release hold. 5. Check message that is displayed and tap Yes. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Print job. The print job list appears. 4. Select print job with icon on left and select Delete or Release. 554 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 555
follows. This operation is available using the operation panel or Remote UI. Using Operation Panel Using Remote UI Using Operation Panel 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations Job management. 3. Tap Saved job. The Job box list screen appears. 4. Tap box - Canon imagePROGRAF PRO-2000 | series User Manual - Page 556
A. Tap to display the screen below. Specify the number of copies. 8. Tap Start print. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. 556 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 557
Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Print. 557 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 558
6. Enter quantity to print in Copies and select Yes. 558 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 559
the password if it is enabled. 5. Tap Job list. 6. Tap job to delete. 7. Tap Delete. 8. Tap Yes on displayed screen. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box - Canon imagePROGRAF PRO-2000 | series User Manual - Page 560
Note • Enter the password if it is enabled for a saving box. 5. Select saved job and select Edit. 560 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 561
6. Select Delete on displayed screen. 561 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 562
automatically deleted under some conditions. To prevent jobs from being deleted, move them from the shared mailbox to personal boxes. Using Printer Hard Disk 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved - Canon imagePROGRAF PRO-2000 | series User Manual - Page 563
5. Select saved job and select Edit. 6. Select Move on displayed screen. 7. On Move job page, select Destination job box. 563 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 564
8. Select name or number of destination personal box in Destination job box list and select OK on displayed screen. 564 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 565
Advanced Print Job Operations Saving Print Jobs Sent from Sources Other than Printer Driver Printing without Saving Jobs in Common Box Setting Passwords for Personal Boxes Naming Personal Boxes Displaying List of Saved Jobs Printing List of Saved Jobs - Canon imagePROGRAF PRO-2000 | series User Manual - Page 566
other than the printer driver or applications provided with the printer, specify the output method and select the setting to perform printing after saving printing data using the operation panel. Note • Contact the software or system developer for information about support for this printer function - Canon imagePROGRAF PRO-2000 | series User Manual - Page 567
will start when Save first and print is set to ON, even if you have selected Save to job box for Output method. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations Device settings. 3. Tap Hard disk settings. 4. Enter administrator password if it is enabled. 5. Tap - Canon imagePROGRAF PRO-2000 | series User Manual - Page 568
Printing without Saving Jobs in Common Box Jobs sent from a computer for which you have selected Print in Output Method in the printer driver are saved in the shared mailbox. Using Printer Hard Disk When Common job box setting is set to Print (auto delete) in the operation panel menu, print jobs for - Canon imagePROGRAF PRO-2000 | series User Manual - Page 569
range 0001?9999. • Even if you have set passwords, they are not required to access personal boxes in Administrator Mode in Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box - Canon imagePROGRAF PRO-2000 | series User Manual - Page 570
6. In Edit job box dialog box, specify password. 7. Enter password. (This field is limited to four digits in the range 0001 to 9999.) 8. Select OK. 570 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 571
Naming Personal Boxes For easier identification, you can assign names to personal boxes. This operation is available using Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 572
5. Select Edit. 6. In Edit job box dialog box, enter name in Job box name and select OK. 572 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 573
573 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 574
. 4. Tap box. Note • Enter the password if it is enabled. 5. Tap Job list. Saved job list for each box appears. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. 574 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 575
Note • Enter the password if it is enabled for a saving box. Jobs saved in the box are listed. 575 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 576
's hard disk (saved jobs) can be printed by box as follows. This operation is available using the operation panel. 1. Make sure printer is turned on. 2. Flick HOME screen and tap Menu Operations Job management. 3. Tap Saved job. The Job box list screen appears. 4. Tap box. Note • Enter - Canon imagePROGRAF PRO-2000 | series User Manual - Page 577
it is enabled. 5. Tap Job list. Saved job list for each box appears. 6. Tap print job. The print job details appears. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box - Canon imagePROGRAF PRO-2000 | series User Manual - Page 578
Note • Enter the password if it is enabled for a saving box. 5. Select print job. 578 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 579
The details of the saved document appears. 579 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 580
's hard disk (saved jobs) can be renamed as follows. This operation is available using Remote UI. 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Saved job. The saved job list appears. 4. On Saved job page, select box. Note • - Canon imagePROGRAF PRO-2000 | series User Manual - Page 581
5. Select saved job and select Edit. 6. Select Change. 581 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 582
7. Enter name and select OK. 582 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 583
mail box ✓ - - Do not save print jobs in the common box - - ✓ Save print jobs sent from sources other than the printer driver - ✓ Operations with saved jobs Print saved jobs - ✓ ✓ Delete saved jobs - ✓ ✓ Job queue management Display job queue - ✓ ✓ Delete - ✓ ✓ Preempt jobs - Canon imagePROGRAF PRO-2000 | series User Manual - Page 584
is turned on. 2. Flick HOME screen and tap Menu Operations 3. Tap Hard disk information. The free hard disk space appears. Printer information. Using Remote UI 1. Display printer status on web browser. 2. On Menu page, select Job management. 3. Select Hard disk information. The free hard disk - Canon imagePROGRAF PRO-2000 | series User Manual - Page 585
Troubleshooting Frequently Asked Questions • I want to easily create vertical or horizontal banners. • Does this printer support sub-ink tank system? • I want to know how to configure roll cutting. • I want to configure so that the roll is cut automatically after waiting for the ink to dry. • I want - Canon imagePROGRAF PRO-2000 | series User Manual - Page 586
During Setup • Installation Problems ◦ Removing Printer Software • Other Problems ◦ The printer does not turn on ◦ The printer takes time to start up ◦ If the Printer Makes a Strange Sound ◦ Messages advising to check the maintenance cartridge are not cleared ◦ The printer consumes a lot of ink 586 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 587
◦ Printed pages are not collected cleanly in the basket ◦ When Trim edge first is set, the trimmed paper is drawn into the roll unit ◦ Ink Level Detection • List of Support Code for Error 587 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 588
I want to easily create vertical or horizontal banners. You can print originals that are in landscape (or portrait) orientation automatically enlarged to fit the roll width. This is an easy way to create vertical or horizontal banners. Printing Hanging and Horizontal Banners (Large-Format Printing) - Canon imagePROGRAF PRO-2000 | series User Manual - Page 589
Does this printer support sub-ink tank system? This printer supports hot-swap ink tank replacement. Even if an ink tank becomes empty during printing, since a certain amount of ink always is stored in a subink tank, you can replace the ink tank while printing. Replacing Ink Tanks 589 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 590
cut roll paper after printing, open the Cutting mode settings on the printer, and then under Automatic cut set Automatic Cutting in the printer driver to Yes. When using paper that is easily scratched, or paper where the ink requires extra time to fix, we recommend setting Cutting mode on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 591
is cut automatically after waiting for the ink to dry. You can set an ink drying time in the printer driver. You can also configure the same settings on the printer itself. Main Tab Description (Windows) Paper Detailed Settings (Mac OS) Specifying the Ink Drying Time for Rolls Menu Structure 591 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 592
I want to print borderless (without a border) If printing on roll paper, you can set borderless printing in the printer driver settings. (If printing on sheets, borderless printing is not possible) Prints without Edges Based on the Scenarios (Windows) Prints without Edges Based on the Scenarios ( - Canon imagePROGRAF PRO-2000 | series User Manual - Page 593
I want to know the paper types that can be used in this printer. For information about paper that can be used with this printer, see the imagePROGRAF home page or refer to the media information list. Paper Information List 593 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 594
The paper type that I want to print is not displayed on the Touch Screen. If using a new paper type, start the Media Configuration Tool to get the latest media information. Updating paper information 594 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 595
in the following situations. • After initial printer installation • When replacing the print head • When you sense a change of color compared to previously • When you want to coordinate color and print from multiple printers • When the execution guide is displayed Managing Colors Performing Color - Canon imagePROGRAF PRO-2000 | series User Manual - Page 596
Can I perform duplex printing? This printer cannot print double-sided. An alternative to double-sided printing is to use the Folded Duplex function of the Windows software Canon imagePROGRAF Free Layout, which prints two pages on one side, folds the sheet back from the center, and hangs it. 596 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 597
I want to perform enlargement printing. Use the printer driver to adjust the original to the paper size and width, or print enlarged or reduced by specifying a magnification factor. Scaled Printing (Windows) Scaled Printing (Mac OS) 597 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 598
Problems Regarding Paper • Clearing Jammed Roll Paper • Clearing a Jammed Sheet • Roll paper cannot be inserted into the Paper Feed Slot • Paper cannot be fed automatically • Cannot - Canon imagePROGRAF PRO-2000 | series User Manual - Page 599
the release lever and remove the paper." appears on the touch screen, Step 1 and Step 9 can be skipped. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. Note • If the roll paper is very curled or the leading edge of the roll paper blocks - Canon imagePROGRAF PRO-2000 | series User Manual - Page 600
Important • Do not touch the linear scale (A), carriage shaft (B), or ink tube stabilizer (C). Touching these may cause malfunction. 4. Lift up the release lever. 600 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 601
the front. Use scissors or a cutting tool to cut away the printed or wrinkled portion. Caution • Be careful not to injure yourself or scratch the printer when cutting. 6. If the Carriage is on the left, move the Carriage to the right until it stops. 601 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 602
Carriage is on the left, a Carriage error may occur when you turn on the printer. 7. While holding the leading edge of the roll paper in the middle and gently and evenly pulling until it reaches the output guide (A) position, align the right edge of the roll paper parallel to the paper alignment - Canon imagePROGRAF PRO-2000 | series User Manual - Page 603
9. Turn on the power to the printer. Turning the Printer On and Off The roll is advanced and the printer is ready to print. Note • To trim the leading edge cleanly, select the paper being fed on the touch screen, and then cut the leading - Canon imagePROGRAF PRO-2000 | series User Manual - Page 604
Clearing a Jammed Sheet If a sheet jams, follow the steps below to remove it. 1. Turn off the power to the printer. Turning the Printer On and Off 2. Open the top cover. 3. If the Carriage is out, move the Carriage out of the way, away from the paper. Important • Do - Canon imagePROGRAF PRO-2000 | series User Manual - Page 605
4. Lift up the release lever. 5. If the paper is visible, hold the paper and pull it out toward the front. 605 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 606
, inspect the interior to ensure paper fragments or other objects do not remain, and lower the output guide. 7. If the Carriage is on the left, move the Carriage to the right until it stops Carriage error may occur when you turn on the printer. 8. Lower the release lever and close the top cover. 606 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 607
9. Turn on the power to the printer. Turning the Printer On and Off 607 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 608
Roll paper cannot be inserted into the Paper Feed Slot Check 1 Is the roll paper curled? Straighten out curls and reload the roll. Check 2 Is paper jammed in the feed slot? Remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet Check 3 Check that the correct paper source has - Canon imagePROGRAF PRO-2000 | series User Manual - Page 609
Paper cannot be fed automatically This paper cannot be fed automatically. Set Paper retention setting to Release in the touch screen menu and feed the paper manually. Menu Structure Note • While this setting is selected, you cannot use automatic roll paper switching. 609 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 610
Cannot load sheets Check Check that the correct paper source has been selected Select Paper settings in the touch screen menu, and then select the paper source. Tap Load paper. and load the paper. Loading Sheets in the Printer 610 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 611
Paper is not cut straight Check 1 Is the edge of the paper cutting position creased? Straighten out any curling by the edges of the paper. Check 2 Is the edge of the paper cutting position lifting up when cutting? Reload the paper correctly. Check 3 Is the paper a type that can be cut with the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 612
Replacing the Cutter Blade 612 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 613
Paper is not cut Check 1 Is Automatic Cutting in the printer driver set to No or Print Cut Guideline? Set the printer driver Automatic Cutting setting to Yes. Page Setup Tab Description (Windows) Paper Detailed Settings (Mac OS) Check 2 Is Cutting mode in the touch screen menu set - Canon imagePROGRAF PRO-2000 | series User Manual - Page 614
The size of clear film cannot be detected Check Is the platen dirty with ink? Open the top cover and clean the entire platen area. Cleaning Inside the Top Cover 614 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 615
1 Is auto cut being used on printed material with a wide margin on the trailing edge only? Rolls are advanced a specific amount before cutting to prevent problems with cutting and paper ejection. This operation is normal. Check 2 Is leading edge detection set to Do not detect? Do not detect may have - Canon imagePROGRAF PRO-2000 | series User Manual - Page 616
may become scratched when the paper is fed. In this case, you must set Paper retention setting to Release on the touch screen, and then manually feed the paper. Lift the release lever, feed the roll paper until the leading edge is visible on the platen, lower the release lever, and - Canon imagePROGRAF PRO-2000 | series User Manual - Page 617
Printing Does Not Start • The Data lamp on the Control Panel does not light up • The printer does not respond even if print jobs are sent • "Injecting the ink" is displayed • "Agitating the ink" is displayed 617 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 618
, open the dialog box of the printer driver, select the printer from the list of Printer, and try printing again. Check 3 Is the print job paused? In Windows, restart the print job as follows. 1. Select the printer icon in the Printers and Faxes (or Printers ) window. 2. Clear Pause Printing in the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 619
? Set Pause printing on the touch screen menu to Disable. Pausing Printing Check 2 Is Save in mail box selected as the printer Output Method? Print the job saved on the printer's hard disk. Printing Saved Jobs Check 3 Is the print job pending? Manage the jobs on hold and print as needed. Managing - Canon imagePROGRAF PRO-2000 | series User Manual - Page 620
The print head and sub-ink tank are being filled with ink. Wait until the system has been filled with ink. Note • This message might appear if you force the power off while the printer is operating. Always follow the correct procedure when turning off the power. Turning the Printer On and Off 620 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 621
"Agitating the ink" is displayed Ink agitation is in progress. Please wait until ink agitation is finished. Agitation time varies depending on time elapsed since powering off (approximately 1 minute to 20 minutes). 621 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 622
The Printer Stops During a Print Job • Printing stops and an error message is displayed • The printer ejects blank, unprinted paper 622 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 623
be advanced because the trailing edge is taped to the roll. Remove the used roll and insert a new roll. Removing the Upper Roll from the Printer Removing Rolls From the Roll Holder Loading and Printing on Rolls 623 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 624
check pattern to check the print head status. Checking for Nozzle Clogging Check 3 Is the correct printer driver selected? Print again using the correct printer driver for your printer. If none of the above apply, there may be a printer malfunction. Contact your Canon dealer for assistance. 624 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 625
Problems with the Printing Quality • Printing is faint • Paper rubs against the printhead • The edges of the paper are dirty • The surface of the paper is - Canon imagePROGRAF PRO-2000 | series User Manual - Page 626
this setting is set to Enable. Menu Structure Check 3 Was the printer left with the ink tank out? The ink supply may become blocked by ink if the ink tank is left out. If this happens, leave the printer for at least 24 hours with the ink tank in, and then carry out Print head cleaning. Cleaning the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 627
Check 5 Was the paper cut before the ink dried? Set a longer Ink drying wait time in Advanced paper settings in the touch screen menu. Menu Structure Check 6 Is the printer driver Print Quality set to Fast? Follow the steps below to set Print Quality to a setting other than Fast, and then print. • - Canon imagePROGRAF PRO-2000 | series User Manual - Page 628
Sheets in the Printer Check 3 Is the print head height set too low? Set Paper Thickness (Head Height) in the touch screen menu to Auto. Troubleshooting Paper Abrasion and Blurry Images Check 4 Is the paper thick, or a type that curls easily or is prone to buckling after absorbing ink? If using paper - Canon imagePROGRAF PRO-2000 | series User Manual - Page 629
screen menu to Weak. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 5 When loading paper in the printer, is the media loaded the same as the media type - Canon imagePROGRAF PRO-2000 | series User Manual - Page 630
for borderless printing to Small. Menu Structure Check 3 Is the media type specified in the printer driver the same as the media type in the printer? Make sure the same type of paper is specified on the printer as in the printer driver. Changing the Type of Paper Follow the steps below to change the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 631
, or Strong. If that does not resolve the problem, increase the Paper Thickness (Head Height) setting in the touch screen menu. Adjusting Vacuum Strength Troubleshooting Paper Abrasion and Blurry Images Check 8 Is the output guide clean? Clean the output guide. Cleaning the Printer Exterior 631 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 632
will now take longer. Menu Structure Note • In a hot and humid environment, rolling paper printed with images containing areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to a different environment, or let the paper dry before rolling it. 632 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 633
the platen, and then manually feed roll paper over the platen when printing. Cleaning Inside the Top Cover Feeding Roll Paper Manually Check 3 Paper may areas of saturated color may transfer ink to the contact surface, affecting print quality. Move the printer to a different environment, or let - Canon imagePROGRAF PRO-2000 | series User Manual - Page 634
automatic cutting of the leading and trailing edges on roll paper may transfer ink on the cutter blade to the next item printed. Follow the steps Main sheet of the printer driver. 2. Select an ink drying time from the Between Pages list in Drying Time. • Mac OS Select an ink drying time from the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 635
and see if they are clogged. Checking for Nozzle Clogging Check 4 Is Application Color Matching Priority set to Off in a Windows printer driver? In the printer driver Layout sheet, click Special Settings, and then set Application Color Matching Priority to On in the dialog box that appears. Layout - Canon imagePROGRAF PRO-2000 | series User Manual - Page 636
calibration. Performing Color Calibration Check 8 Was Select Your Place of Residence changed in the Media Configuration Tool when reinstalling the printer driver? Changing the region selection of the Media Configuration Tool deletes the region-specific paper information originally registered on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 637
touch screen the same? Select the correct media type in the touch screen menu when loading paper in the printer. Loading the Upper Roll on the Printer Loading Sheets in the Printer Check 2 Has the paper feed rate been calibrated properly? Adjust the feed amount. Adjusting Feed Amount Check 3 Print - Canon imagePROGRAF PRO-2000 | series User Manual - Page 638
Standard is selected, the printing time is shorter and less ink is used than with Highest or High, but the print quality is reduced. Check 8 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load paper of the same type as you have specified - Canon imagePROGRAF PRO-2000 | series User Manual - Page 639
a higher Print Quality setting. If using Mac OS, select Quality & Media in the printer driver, and then select a higher Print Quality setting. When Fast or Standard is selected, the printing time is shorter and less ink is used than with Highest or High, but the print quality is reduced. Changing - Canon imagePROGRAF PRO-2000 | series User Manual - Page 640
• Selecting a higher Print Quality in the printer driver Advanced Settings may resolve the problem. Changing the Print Quality and Correcting Image depends on the Print Quality settings) In this case, set Ink drying target area for Pause between scans to Overall. However, note that printing will - Canon imagePROGRAF PRO-2000 | series User Manual - Page 641
touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 3 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading the Upper Roll on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 642
Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type - Canon imagePROGRAF PRO-2000 | series User Manual - Page 643
Amount Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer Follow the steps below to match the media type - Canon imagePROGRAF PRO-2000 | series User Manual - Page 644
there is a gap between the roll paper and roll holder, reload the roll. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer 644 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 645
set to Monochrome (Photo) in a Windows printer driver? In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing Photo Print selected in a Mac OS printer driver? Deselect Black and White Photo Print in the printer driver Quality & Media settings, and then print - Canon imagePROGRAF PRO-2000 | series User Manual - Page 646
printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading the Upper Roll on the Printer Loading Sheets in the Printer touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images 646 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 647
touch screen menu may resolve the problem. Troubleshooting Paper Abrasion and Blurry Images Check 2 Is the media type specified in the printer driver the same as the media type loaded in the printer? Load the printer with the media type specified in the printer driver. Loading the Upper Roll on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 648
Borders appear in borderless printing Check 1 If printing full-scale borderless, is the selected paper wider than the source size? For borderless printing at actual size, use roll paper that has the same width as the actual page size. Printing Full-Size without Margins (Windows) Printing Full-Size - Canon imagePROGRAF PRO-2000 | series User Manual - Page 649
Cannot Print over Network Cannot Connect Printer to Network Cannot Print over TCP/IP Network Cannot Print over Bonjour networks (Mac OS) 649 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 650
the network with the correct Ethernet cable, and then turn the printer on. For instructions on connecting the cable, refer to the Setup Guide. Check2 Make sure the Link indicator is lit. The top and bottom indicators are lit if the printer is connected via 1000Base-T. The top indicator is green if - Canon imagePROGRAF PRO-2000 | series User Manual - Page 651
: Performing/Changing Wired LAN Settings • For wireless LAN: Performing/Changing Wireless LAN Settings Check2 Are the printer's TCP/IP network settings configured correctly? Make sure the printer's TCP/IP network settings are configured correctly. Check3 Is the computer you are trying to print from - Canon imagePROGRAF PRO-2000 | series User Manual - Page 652
the computer is configured correctly. Check2 Are the computer and printer on the same network? Due to the nature of Bonjour, printing may not be possible if the printer is on another network behind a router. Make sure the computer and printer are on the same network. For information about network - Canon imagePROGRAF PRO-2000 | series User Manual - Page 653
Cannot Find Printer on Network Cannot Find Printer on Check Printer Settings Screen (Windows) Cannot Proceed beyond Printer Connection Screen/Connect Cable Screen Searching Printer by IP Address or Host Name During Setup 653 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 654
cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching - Canon imagePROGRAF PRO-2000 | series User Manual - Page 655
cable as the illustration below. The USB port is located at the back of the printer. Check the items below only if you cannot proceed beyond the Printer Connection screen. Check2 Follow procedure below to connect printer and computer again. Important • For Mac OS, make sure the lock icon is on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 656
. Check3 If you cannot resolve problem, follow procedure below to reinstall printer driver. • For Windows: 1. Click Cancel. setup. 2. Turn off printer. 3. Restart computer. 4. Make sure you have no application software running. 5. Redo setup according to instructions on Canon website. Note • You can - Canon imagePROGRAF PRO-2000 | series User Manual - Page 657
panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Note • If you use the printer in an office, ask the network administrator. 2. Specify searching method. Select one of the method below. 1. Search by IPv4 address Select to search - Canon imagePROGRAF PRO-2000 | series User Manual - Page 658
host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen. If . 2. Tap OK on the displayed screen. 3. Tap IP address. 4. Tap Manual setup. Tapping Auto setup specifies the IP address automatically. 5. Enter IP address. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 659
, follow the instructions on the screen to continue to set up the network communication. • If no message appears: Cancel searching printers, and then set the security software to allow Canon software below to access the network. ◦ For Windows: Setup.exe or Setup64.exe in the win > Driver > DrvSetup - Canon imagePROGRAF PRO-2000 | series User Manual - Page 660
Installation Problems • Removing Printer Software 660 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 661
an administrator or have administrator permissions. Note • See the pages below for how to remove printer drivers. Deleting the Unnecessary Printer Driver (Windows) Delete the Unnecessary Canon IJ Printer from the Printer List (Mac OS) Removing the IJ Network Device Setup Utility (Windows) Follow the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 662
Other Problems • The printer does not turn on • The printer takes time to start up • If the Printer Makes a Strange Sound • Messages advising to check the maintenance cartridge are not cleared • The printer consumes a lot of ink • Printed pages are not collected cleanly in the basket • When Trim - Canon imagePROGRAF PRO-2000 | series User Manual - Page 663
The printer does not turn on Check 1 Is the power cord plugged in? Plug the power cord into the outlet, and then turn on the printer. Check 2 Is the specified voltage being supplied? Check the voltage of the outlet and breaker. Specifications 663 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 664
power is restored, the printer's hard disk is checked, and startup may take some time. Please wait a while, because it may take several minutes to finish checking the hard disk. If an error message is displayed after the hard disk check, follow the instructions indicated to resolve the problem. 664 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 665
roll holder in the printer. Check 2 Operating noise may be heard from the printer even when not printing. The following sounds do not indicate a problem with the printer. • A suction order to keep the printer maintained. • You suddenly hear the sound of ink agitation. Ink is automatically agitated - Canon imagePROGRAF PRO-2000 | series User Manual - Page 666
◦ After the printer is turned on ◦ After data transmission ◦ After ink tank replacement In other cases, contact your Canon dealer. 666 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 667
Messages advising to check the maintenance cartridge are not cleared The newly replaced maintenance cartridge is not recognized. Remove the newly replaced maintenance cartridge, and then reinsert it again firmly. Replacing the Maintenance Cartridge 667 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 668
jobs such as photos, images are filled with color. This consumes a lot of ink. This does not indicate a problem with the printer. Check 2 Is System cleaning being carried out frequently? System cleaning uses a lot of ink. This is normal. We recommend that you only carry out System cleaning after the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 669
right position for the media type and size? The optimal basket position depends on factors such as media type and size and the conditions the printer is being used under. Refer to Example Basket Configurations and try another basket position. Example Basket Configurations 669 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 670
When Trim edge first is set, the trimmed paper is drawn into the roll unit Check Is the basket in position 1? If the roll unit is being used as a paper feeder and the basket is in position 1, the paper strip discarded by Trim edge first for borderless printing or paper loading may get drawn into the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 671
and printing may stop. If you want to use an ink tank refilled with ink, you need to disable the function for detecting the remaining ink level. Printing with the ink level detection canceled may lead to printer damage and printing problems. Canon Inc. is not liable for any damage that may occur - Canon imagePROGRAF PRO-2000 | series User Manual - Page 672
messages. If an error occurs, check the support code and follow the recommended steps to resolve the issue. Support code displayed • 1000 - 1ZZZ 1005 100A 1570 1571 1660 168B 1720 1721 1722 1730 1731 1752 1753 1756 1757 1875 • 2000 - 2ZZZ 2001 2002 2130 2131 2132 • 3000 - 3ZZZ 3000 3001 3101 3200 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 673
4107 4111 4112 4113 4114 4115 4116 4117 4118 4119 4120 4121 4801 4900 4901 4903 4905 4910 4911 4913 4920 4922 4924 4925 4926 4927 4931 4932 4933 4934 4935 4950 4951 4952 4953 4954 4955 4956 4957 4959 • 5000 - 5ZZZ 5106 5200 5A60 5A61 5B16 5B20 5B21 5C00 • 6000 - 6ZZZ 6502 6700 6702 6820 6900 6901 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 674
1005 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Check the media size and type for the print job on the touch screen, and then tap OK. • Continuing to print Tap Load paper., and then load the paper. Loading and Printing on Sheets • Stopping printing To stop - Canon imagePROGRAF PRO-2000 | series User Manual - Page 675
paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 675 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 676
paper. on the touch screen, and then load the paper roll and print. Loading Rolls on the Roll Holder Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 676 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 677
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 678
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 679
1012 Cause You have attempted to print on a sheet, but no sheet is loaded. What to Do Tap Load paper. on the touch screen, and then load cut paper and print. Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 679 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 680
1018 Cause The Roll paper 1 feeder has not been calibrated. What to Do Calibrating, please remove the upper roll holder. 680 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 681
1019 Cause The roll unit feeder has not been calibrated. What to Do Calibrating, please remove the roll unit roll holder. 681 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 682
able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. If using the Media Take-up Unit - Canon imagePROGRAF PRO-2000 | series User Manual - Page 683
able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. If using the Media Take-up Unit - Canon imagePROGRAF PRO-2000 | series User Manual - Page 684
able to print all of the document. • Replacing paper Tap Replace the paper and print on the touch screen. Change the Paper Source in the printer driver, or replace the paper with paper of the right length for the print job, and then try again. Removing the Lower Roll from the Roll - Canon imagePROGRAF PRO-2000 | series User Manual - Page 685
the paper feed timing. If using Windows, select a higher Print Quality setting under Advanced Settings in the printer driver. If using Mac OS, select Quality & Media in the printer driver, and then select a higher Print Quality setting. Setting the Print Quality Level (Custom) （Windows） Setting the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 686
Note • To stop printing, press the Stop button. 686 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 687
1025 Cause Roll paper 2 is empty. What to Do Follow the steps below to replace the used roll with a new roll of the same type and size. 1. Lift up the release lever and remove the roll paper. Removing the Lower Roll from the Roll Unit (Option) Removing Rolls From the Roll Holder 2. Load the new roll - Canon imagePROGRAF PRO-2000 | series User Manual - Page 688
1051 Cause The media type specified in the printer driver is not the same as the media type loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 688 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 689
1052 Cause The width of the roll paper set in Fit Roll Paper Width in the printer driver is not the same as the width of the roll paper loaded in the printer. What to Do You can continue to print, but note that this error may cause problems in the printing results. 689 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 690
1054 Cause The paper in the printer is smaller than the paper size set in the printer driver. What to Do You can continue to print, but note that this error may cause problems in the printing results. 690 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 691
1055 Cause The paper size in the printer cannot be printed borderless. What to Do You can continue to print, but note that this error may cause problems in the printing results. 691 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 692
1056 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 692 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 693
1057 Cause The paper position is not suitable for borderless printing. What to Do You can continue to print, but note that this error may cause problems in the printing results. 693 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 694
the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Replace the paper and print on the touch screen. 2. Load the printer with the media type specified in the printer driver. Loading and Printing on Rolls Loading and Printing on Sheets - Canon imagePROGRAF PRO-2000 | series User Manual - Page 695
1200 Cause Top cover or print head locking cover is open. What to Do Open the top cover and make sure the print head locking cover is closed properly. Make sure there are no foreign objects caught in the top cover, and then close the top cover. If this error appears again, close the top cover, turn - Canon imagePROGRAF PRO-2000 | series User Manual - Page 696
1201 Cause The ink tank cover is open. What to Do Close the ink tank cover. 696 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 697
1210 Cause The ink tank cover is open. What to Do Close the ink tank cover. 697 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 698
1213 Cause The release lever is raised. What to Do Lower the release lever. If the error occurs again, turn off the printer and wait a while before restoring power. 698 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 699
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 700
release lever and remove the jammed paper. Clearing Jammed Roll Paper Clearing a Jammed Sheet 2. Load the paper. Loading the Upper Roll on the Printer Loading Sheets in the Printer 3. If "There is a job whose printing is not complete. Do you want to print this job?" appears on the touch screen, tap - Canon imagePROGRAF PRO-2000 | series User Manual - Page 701
on a roll. 1. To remove the cut paper, tap Remove paper on the touch screen. Removing Sheets 2. Load a new roll. Loading the Upper Roll on the Printer Note • To stop printing, tap Cancel on the touch screen or press the Stop button. 701 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 702
is up against the flange, and then insert the roll holder into the printer. Loading Rolls on the Roll Holder Important • If this message continues to you do not want this message to appear, set Skew detection accuracy in the printer menu to Off or Loose. However, note that the paper will be printed - Canon imagePROGRAF PRO-2000 | series User Manual - Page 703
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 704
even after reloading the paper roll, remove the roll holder from the printer, insert the paper roll firmly into the roll holder until it is up roll holder into the printer. Loading Rolls on the Roll Holder • This error might also appear if the platen has been dirtied by ink or another substance, or - Canon imagePROGRAF PRO-2000 | series User Manual - Page 705
1323 Cause An unsuitable paper size has been loaded. What to Do Lift up the release lever and reload paper of suitable size. Paper Sizes Note • Load unused A4/letter size or larger paper if printing calibration and nozzle check patterns. Each calibration may take several sheets of paper. 705 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 706
touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing the Upper Roll from the Printer Loading and Printing on Sheets Note • To stop printing, tap Cancel on the touch screen or press the Stop button - Canon imagePROGRAF PRO-2000 | series User Manual - Page 707
again. 1. Tap Cancel on the touch screen to stop printing. 2. Remove the paper roll, load cut paper of the size and type specified in the printer driver, and then try again. Removing Printed Paper from the Roll Unit Loading and Printing on Sheets 707 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 708
1401 Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 708 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 709
1403 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 709 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 710
1408 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 710 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 711
1409 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 711 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 712
140A Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 712 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 713
140B Cause Failed to recognize print head. What to Do Open the top cover and reattach the print head. Replacing the Print Head 713 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 714
140C Cause There is a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. 714 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 715
140F Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 715 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 716
1477 Cause There is a problem with the print head. What to Do Open the top cover and replace theprint head with a new one. Replacing the Print Head 716 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 717
1478 Cause There is a problem with the print head. What to Do Tap OK on the touch screen, and then replace the current print head with a new one. Replacing the Print Head If you do not have a replacement print head ready, turn off the power and replace the print head once you have the new one. 717 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 718
1480 Cause The attached print head was previously used in a different model. What to Do Attach the correct print head. Replacing the Print Head 718 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 719
1481 Cause The attached print head was previously used in a model that uses a different ink set. What to Do Attach the correct print head. Replacing the Print Head 719 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 720
1485 Cause Cannot use attached print head. What to Do Attach the correct print head. Replacing the Print Head 720 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 721
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 722
1494 Cause There may be a problem with the print head. What to Do Turn off the power, wait a moment, and then turn it back on. If the error appears again, remove and reattach the print head. Replacing the Print Head If that does not get rid of the error, replace the print head with a new one. 722 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 723
1495 Cause The print head nozzle is blocked. What to Do Follow the steps below to clean the print head. 1. Tap Cancel on the touch screen to stop printing. 2. Clean the print head. Cleaning the Print Head If this message still appears when printing, replace the print head. Replacing the Print Head - Canon imagePROGRAF PRO-2000 | series User Manual - Page 724
1500 Cause The ink in the ink tank is running low. What to Do Prepare a new ink tank. 724 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 725
1551 Cause A genuine Canon ink tank with a history of past use has been detected. What to Do To dismiss the message, tap OK on the touch screen. 725 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 726
1552 Cause A genuine Canon ink tank has been inserted. What to Do To dismiss the message, tap OK on the touch screen. 726 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 727
1570 Cause The ink in the ink tank has run out. What to Do Open the ink tank cover, and then replace the ink tank before the ink in the sub-ink tank of this printer becomes insufficient. Replacing Ink Tanks Note • You can replace the ink tank even while printing. 727 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 728
1571 Cause Ink tank removed during printing. What to Do If replacing the ink tank, insert a new ink tank. Replacing Ink Tanks 728 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 729
1660 Cause Ink tank not inserted. What to Do Insert the ink tank correctly. Replacing Ink Tanks 729 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 730
168B Cause The ink tank cannot be recognized. Printing cannot be executed because the ink tank may not be compatible with this printer. What to Do Install the appropriate ink tank. 730 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 731
1720 Cause The maintenance cartridge is full. It needs to be replaced. What to Do Replace the maintenance cartridge. Replacing the Maintenance Cartridge 731 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 732
1721 Cause The maintenance cartridge is not installed. What to Do Install the maintenance cartridge. Replacing the Maintenance Cartridge 732 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 733
1722 Cause Incorrect type of maintenance cartridge. What to Do Insert the correct maintenance cartridge. Replacing the Maintenance Cartridge If this error continues to appear, contact a Canon customer service center. 733 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 734
ink level, press and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble - Canon imagePROGRAF PRO-2000 | series User Manual - Page 735
and hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by using - Canon imagePROGRAF PRO-2000 | series User Manual - Page 736
1752 Cause The ink has run out. What to Do Open the ink tank cover, and then replace the ink tank. Replacing Ink Tanks 736 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 737
hold the printer's Stop button for at least 5 seconds, and then release it. By this operation, the fact that you have disabled the function for detecting the remaining ink level will be memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation - Canon imagePROGRAF PRO-2000 | series User Manual - Page 738
1756 Cause The ink may become insufficient. What to Do To perform the next process or to continue the specified process, replace the ink tank. Replacing Ink Tanks 738 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 739
1757 Cause Cannot fill ink reserve tank. What to Do Check the touch screen, remove the ink tank for the affected color, and then reinsert it. If the inserted ink tank is empty, replace it with a new ink tank. Replacing Ink Tanks 739 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 740
1875 Cause Attempted to print on roll unit roll paper, but roll unit is not powered on or has been removed. What to Do Turn off the power and check the connection with the roll unit. Roll Unit Switching Roll Unit Modes 740 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 741
2001 Cause An incompatible device is connected. What to Do Check the device connected to the USB flash drive port. Only USB flash drive can be connected to this device for direct printing. 741 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 742
2002 Cause An incompatible USB hub is connected. What to Do If USB flash drive is connected to this device through a USB hub, remove the USB hub. Connect the USB flash drive directly to this device. 742 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 743
Tap Cancel on the touch screen or press the Stop button. Note • To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears. • To change print settings in Mac OS, open the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 744
Tap Cancel on the touch screen or press the Stop button. Note • To change print settings in Windows, select Fit Roll Paper Width in the printer driver and set the roll paper width in the dialog box that appears. • To change print settings in Mac OS, open the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 745
, such as test prints, for the following reasons. • The paper roll loaded in the printer is too small. • The cut paper loaded in the printer is the wrong size or type. What to Do • Roll Tap Replace the paper and print on the touch screen, or lift up the release - Canon imagePROGRAF PRO-2000 | series User Manual - Page 746
3000 Cause The print head has not been calibrated. What to Do Print head alignment is recommended. Adjusting the Print Head Note • This message will appear until Print head alignment is carried out. 746 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 747
3001 Cause The print head nozzle is becoming blocked. What to Do Check the printed materials. If the printed materials are scratched, clean the print head. Cleaning the Print Head 747 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 748
3101 Cause Common Calibration or Unique Calibration is now recommended. This message appears when the Calibration guide setting is set to Enable and any of the following apply. • The printer is loaded with a media type not suitable for Color Calibration, and the specified conditions have been met - Canon imagePROGRAF PRO-2000 | series User Manual - Page 749
3200 Cause It is almost time to replace consumables for which service is required. What to Do This can used for a little while, until the message "Part replacement needed." appears. Contact your Canon dealer for assistance. 749 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 750
3201 Cause It is past the recommended time to replace consumables for which service is required. What to Do Contact your Canon dealer for assistance. 750 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 751
3250 Cause The maintenance cartridge is almost full. What to Do Prepare a new maintenance cartridge because an error may occur if you continue to use the printer while the maintenance cartridge is full. Replacing the Maintenance Cartridge 751 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 752
Tool Guide (Mac OS) To set the Media Configuration Tool to recovery mode, open the Media Configuration Tool, select this device and then click OK. Select and load the media information backup file. If you do not have a media information backup file, contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 753
3311 Cause Incorrect print data. Illegal number of parameters. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 753 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 754
3312 Cause Incorrect print data. Required items have been omitted. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 754 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 755
3313 Cause Incorrect print data. Data out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 755 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 756
3314 Cause Incorrect print data. Resolution value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 756 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 757
3315 Cause Incorrect print data. Compression method value out of range. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 757 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 758
3316 Cause Incorrect print data. Incorrect data formatting (color sequence, bit count). What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 758 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 759
3317 Cause Incorrect print data. Illegal combination of resolution and image data format. What to Do Defective print data, please check the print results. If using printing software such as RIP (Raster Image Processor), contact the software manufacturer. 759 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 760
3330 Cause Print data may be corrupt. What to Do Check the print job. 760 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 761
3331 Cause Print results may be abnormal as there is a large volume of print data. What to Do Check the print job. 761 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 762
3332 Cause Unsupported JPEG data format. What to Do Print from a PC. 762 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 763
3333 Cause Unsupported JPEG data format. What to Do Print from a PC. 763 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 764
3334 Cause PDF data is print protected. What to Do Open the PDF file in Adobe Acrobat and make sure it can be printed. 764 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 765
3335 Cause Corrupt PDF file. What to Do Open the PDF file in Adobe Acrobat and check it. The file can also be printed from Adobe Acrobat. 765 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 766
3336 Cause Fonts were substituted because the fonts in the PDF file are not embedded or installed. What to Do Set the fonts used in the PDF file to be embedded, and then save again. 766 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 767
3340 Cause Print data contains no image processing parameters. What to Do Check the print job settings. 767 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 768
3341 Cause Print data contains illegal image processing table. What to Do Check the print job image processing table. 768 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 769
3350 Cause Free space on the personal box on the printer hard disk is less than 1 GB. What to Do Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs 769 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 770
3351 Cause 100 jobs are stored in the Personal Box. What to Do Delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 770 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 771
3352 Cause The printer hard disk is full, so the job will only be printed. (The print job will not be saved to the hard disk.) What to Do To save the print job, delete any unneeded jobs saved in the personal box. Deleting Saved Jobs 771 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 772
3414 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the sending mail server (SMTP server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF PRO-2000 | series User Manual - Page 773
3415 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the address and port numbers of the receiving mail server (POP3 server) are correct in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, - Canon imagePROGRAF PRO-2000 | series User Manual - Page 774
3416 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-2000 | series User Manual - Page 775
3417 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the mail server and device secure connection (SSL) settings match. Check the secure connection (SSL) settings in RemoteUI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-2000 | series User Manual - Page 776
3418 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending mail server (SMTP server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 777
3419 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the sending account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 778
3420 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving mail server (POP3 server) is correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of - Canon imagePROGRAF PRO-2000 | series User Manual - Page 779
3421 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the receiving account and password are correctly configured in the RemoteUI mail server settings. Setting Mail Server If this does not resolve the error, check the status of the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 780
3422 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check that the settings on the mail server and the APOP settings on this device match. Check this device's APOP settings in RemoteUI. Setting Mail Server Contact the mail server - Canon imagePROGRAF PRO-2000 | series User Manual - Page 781
3423 Cause Communication with mail server failed. What to Do Tap OK on the touch screen to dismiss the error. Check if the RemoteUI mail server settings are correct. Setting Mail Server If this does not resolve the error, check the status of the mail server. Contact the mail server administrator to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 782
3424 Cause Sending mail failed. What to Do Tap OK on the touch screen to dismiss the error. Specify the correct destination mail address and try again 782 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 783
4107 Cause Possible causes include the following. • Received print job for upper roll paper while lower roll paper is in use. • Received print job for lower roll paper while upper roll paper is in use. What to Do Tap OK on the touch screen to dismiss the error. Remove the printed matter, and then - Canon imagePROGRAF PRO-2000 | series User Manual - Page 784
4111 Cause The media type specified is incompatible with this device. What to Do Tap OK on the touch screen to dismiss the error. Check the media type settings, and then try again. 784 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 785
4112 Cause Received a print job specifying paper feed from the roll unit, but the roll unit is not set to paper feed. What to Do To stop printing, tap OK on the touch screen or press the Stop button. Check the roll unit settings, and then try again. Switching Roll Unit Modes 785 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 786
Cause Cannot print borderless for the following reasons. • Printer driver is not set to Fit Roll Paper Width. Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 787
the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper environment of use, it may become narrower or wider than the supported width for borderless printing. Use each media type under the appropriate - Canon imagePROGRAF PRO-2000 | series User Manual - Page 788
cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen. • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing - Canon imagePROGRAF PRO-2000 | series User Manual - Page 789
then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll Tap Cancel on the touch screen to stop printing. Note • To force the printer to print, set Detect paper setting mismatch in the touch screen menu to Do - Canon imagePROGRAF PRO-2000 | series User Manual - Page 790
settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing. Paper Information - Canon imagePROGRAF PRO-2000 | series User Manual - Page 791
4118 Cause The paper size in the printer cannot be printed borderless. What to Do • Stopping printing Tap Cancel on the touch screen to stop printing. • Printing with a border Tap Print with border - Canon imagePROGRAF PRO-2000 | series User Manual - Page 792
is out of position. What to Do • Reloading paper Lift up the release lever and reload the roll paper. Loading the Upper Roll on the Printer Loading the Lower Roll on the Roll Unit (Option) • Printing with a border Tap Print with border on the touch screen. Printing with a border is now - Canon imagePROGRAF PRO-2000 | series User Manual - Page 793
settings of the print job to enable borderless printing. 1. Tap Cancel on the touch screen to stop printing. 2. Check that the printer driver for the printer has been selected, and then try again. See the media information list for media types compatible with borderless printing. Paper Information - Canon imagePROGRAF PRO-2000 | series User Manual - Page 794
4121 Cause Cannot print borderless for the following reasons. • Fit Roll Paper Width is not specified in the printer driver. • Roll paper is not wide enough, or the paper is out of position. What to Do • Stopping printing Tap Cancel on the touch screen to - Canon imagePROGRAF PRO-2000 | series User Manual - Page 795
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 796
4900 Cause The printer hard disk is full. What to Do Press the Stop button to stop printing, and then take the following action. • Cancel the Print job in - Canon imagePROGRAF PRO-2000 | series User Manual - Page 797
4901 Cause The printer hard disk has not been formatted. What to Do Tap OK on the touch screen to begin formatting the hard disk. When formatting is complete, the data on the hard disc will be erased and the printer will automatically restart. 797 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 798
4903 Cause The maximum number of jobs have been saved in the box. What to Do Take the actions below. • Cancel the Print job in the job queue. Managing Job Queue (Deleting or Preempting Other Jobs) • Delete unneeded jobs stored in personal boxes. Deleting Saved Jobs Note • To stop printing, press the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 799
Cause A printer error has occurred. What to Do Turn the power off, wait a moment, and then turn the power back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and contact a Canon customer service center - Canon imagePROGRAF PRO-2000 | series User Manual - Page 800
screen to stop printing. • Replacing the roll paper Follow the steps below to replace the paper with roll paper of the width set in the printer driver. 1. Tap Replace the paper and print on the touch screen, then remove the roll paper. Removing the Upper Roll from the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 801
is not the same as the media type loaded in the printer. What to Do • Changing the printer driver print settings Follow the steps below to match the media type in the printer driver and the media type specified for the printer. 1. Tap Cancel on the touch screen to stop printing. 2. Change the media - Canon imagePROGRAF PRO-2000 | series User Manual - Page 802
What to Do • Replacing paper Follow the steps below to replace the printer paper with paper that can be printed borderless. 1. Tap Replace the and then load the paper so that the edges are inside the borderless printing ink grooves. Insert the roll paper firmly until it is against the roll holder - Canon imagePROGRAF PRO-2000 | series User Manual - Page 803
Cutting. What to Do • Paper that has been cut remains on the output guide Follow the steps below to resume printing. 1. Lift up the release lever and the page on which the error occurred. Loading the Upper Roll on the Printer • A foreign object near the output slot is obstructing the cutter blade - Canon imagePROGRAF PRO-2000 | series User Manual - Page 804
If this does not apply, there may be a cutter blade malfunction. Contact your Canon dealer for assistance. 804 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 805
in contact with the roll holder, resulting in poor winding. If this problem occurs when winding using a 2-inch paper core, remove the spacer that flange with 4 hex screws. • Media Take-up Unit malfunction Contact your Canon dealer for assistance. Important • Printing will pause if there is a Media - Canon imagePROGRAF PRO-2000 | series User Manual - Page 806
for Color Calibration. See the media information list for suitable paper. Paper Information List Make sure the paper in the printer is the same as that in the printer media type settings. The printer will not calibrate properly if the loaded paper and media type settings are not the same. 806 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 807
4925 Cause The performance of some internal printer sensors may be affected. What to Do Tap OK on the touch screen to stop Color Calibration. Contact your Canon dealer for assistance. 807 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 808
4926 Cause The supplied paper size is not suitable for Color Calibration. What to Do Tap OK on the touch screen to stop Color Calibration. Load a paper size suitable for Color Calibration, and then repeat Color Calibration. Managing Colors Performing Color Calibration 808 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 809
calibration may have failed for the following reasons. • The paper for printing a test pattern is soiled. Otherwise, you have loaded colored paper. • The printer may be exposed to strong light, such as direct sunlight, which can cause the sensors to malfunction. • The test pattern was printed too - Canon imagePROGRAF PRO-2000 | series User Manual - Page 810
Tap OK on the touch screen to dismiss the error, and then take the following actions. • Load unused paper. • Make adjustments to ensure that the printer is not exposed to strong light. • Print a nozzle check pattern to check the print head status. If the pattern has gaps or horizontal white lines - Canon imagePROGRAF PRO-2000 | series User Manual - Page 811
4932 Cause The print head cannot be calibrated because the printer is loaded with very transparent film-type paper. What to Do Tap OK on the touch screen to dismiss the error. We recommend calibrating the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 812
4933 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 813
4934 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 814
4935 Cause The print head nozzle may be blocked. What to Do Follow the steps below to repeat Print head alignment. 1. Tap OK on the touch screen to dismiss the error. 2. Print a test pattern to check the nozzles. Checking for Nozzle Clogging 3. If the nozzle is blocked, clean the print head. - Canon imagePROGRAF PRO-2000 | series User Manual - Page 815
4950 Cause WPS (Push button method) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 815 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 816
4951 Cause AOSS (BUFFALO) connection failed. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 816 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 817
4952 Cause Failed to connect to the wireless LAN router. What to Do Follow the instructions on the touch screen to try connecting to the wireless LAN router again. 817 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 818
4953 Cause Failed to acquire IP address. What to Do Check the information that appears on the touch screen, and then try connecting again. 818 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 819
4954 Cause Failed to set up wireless LAN using Cableless setup. What to Do Tap OK on the touch screen to dismiss the error, and then configure the settings again. 819 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 820
4955 Cause IPv4/IPv6 settings were changed, but Wired LAN and Wireless LAN are set to Disable. What to Do On the touch screen, tap OK to dismiss the error, and then set Wired LAN and Wireless LAN to Enable. 820 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 821
4956 Cause Attempted to change LAN settings, but they cannot be changed for the following reasons. • Printer is operating • Printer currently being configured using RemoteUI What to Do Tap OK on the touch screen to dismiss the error, exit other processes and then configure the - Canon imagePROGRAF PRO-2000 | series User Manual - Page 822
4957 Cause Raku Raku WLAN Start (NEC) connection failed. What to Do Tap OK on the touch screen to dismiss the error and try connecting again. 822 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 823
4959 Cause Direct connection failed. It is also possible that a Direct connection request was made but a connection could not be established. What to Do Tap OK on the touch screen to dismiss the error and try connecting again. 823 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 824
5106 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-4061 824 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 825
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC21-2F76 EC21-2F77 EC21-2F78 825 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 826
5A60 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC33-4020 EC33-4021 EC33-4022 EC33-4023 EC33 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 827
5A61 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC3F-402F 827 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 828
5B16 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC22-4001 828 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 829
5B20 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC25-4001 EC41-4001 EC43-4001 EC44-4001 EC45 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 830
5B21 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC48-4001 830 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 831
5C00 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC31-4001 831 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 832
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC56-2FE0 832 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 833
6700 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-404F 833 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 834
6702 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC57-4040 834 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 835
6820 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC07-4060 EC51-4041 EC51-4042 EC51-4045 EC51 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 836
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3000 836 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 837
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3001 837 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 838
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3006 838 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 839
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3002 839 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 840
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3003 840 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 841
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3004 841 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 842
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3005 842 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 843
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3100 843 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 844
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3101 844 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 845
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3102 845 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 846
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3103 846 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 847
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3104 847 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 848
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3105 848 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 849
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3106 849 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 850
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3107 850 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 851
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3108 851 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 852
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3109 852 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 853
back on. If the error appears again, make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then contact a Canon customer service center. Detailed error codes EC51-3110 853 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 854
7001 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-401A 854 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 855
7003 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-405A 855 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 856
7004 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC54-405B 856 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 857
7050 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5001 857 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 858
7051 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5002 858 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 859
7052 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-5003 859 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 860
8200 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC24-4049 EC24-404A EC24-404B 860 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 861
9000 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC51-2F07 861 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 862
9110 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC52-4038 EC52-4039 862 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 863
B20A Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC03-403A EC03-403B 863 - Canon imagePROGRAF PRO-2000 | series User Manual - Page 864
B510 Cause A printer error has occurred. What to Do Make a note of the detailed error code (ECxx-xxxx) that appears on the touch screen, and then turn off the power and unplug the power cord. Contact your Canon dealer for assistance. Detailed error codes EC32-4001 864
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 |
 |
PRO-2000
Online Manual
Printer Functions
Handling and Use of Paper
Changing Settings from Operation Panel/Web Browser
Printer Parts
Network Setting
Adjustments for Better Print Quality
Color Management
Maintenance and Consumables
Specifications
Safety
Basic Printing Workflow
Enhanced Printing Options
Windows Software
Mac OS Software
Managing Print Jobs
Troubleshooting
List of Support Code for Error
English