Canon imagePROGRAF iPF8300S iPF8300S Basic Guide No.2
Canon imagePROGRAF iPF8300S Manual
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- Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 1
Large-Format Printers Basic Guide Please read the following electronic manuals also. • User's Guide • Paper Reference Guide Troubleshooting 2 This Basic Guide includes three booklets. Be sure to read " Safety Precautions" in the first booklet, Printer Operations. Printer Operations 1 Safety - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 2
Specify Yes in Auto Cut in the printer driver. Cut Guideline is specified in Auto Cut. In the Control Panel menu, Cutting Mode is set to Eject or Manual. If the Cutting Mode is Eject, press the Cut button to cut the paper. If the Cutting Mode is Manual, cut rolls with scissors or the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 3
Troubleshooting . The Platen is soiled with ink or other substances. Corrective Action cord as follows. 1. Turn the printer off. 2. Disconnect the Media Take-up printer on. (→"Using the Media Take-up Unit (Optional)," User's Guide) If the Media Take-up Unit continues rotating, contact your Canon - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 4
dialog box of the printer driver, select the printer from the list of Printer, and try printing again. The print job is paused. (The printer is in Sleep mode.) User's Guide) Ink Filling.. is displayed The printer was forced off during Wait until the system has been filled with ink. This - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 5
is in good condition for printing. (→"Checking for Nozzle Clogging," User's Guide) A print job was received from an incompatible printer driver. The printer is damaged. Use the correct imagePROGRAF printer driver for the printer and try printing again. Contact your Canon dealer for assistance. 5 - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 6
Jams) 3. Close the Top Cover. The ink was not dry when paper was cut. Specify a longer drying period in the Control Panel menu, in Paper Details > Roll DryingTime. (→ , Menu Map) Printing may be faint if Print Quality in Advanced Settings in the printer driver is set to Standard or Fast. In - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 7
Troubleshooting Phenomenon Paper rubs against the printhead Cause Corrective Action The type of paper specified in the printer driver does not match the type loaded in the printer. Load paper of the same type as you have specified in the printer driver. (→ , Loading Rolls in the Printer) (→ , - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 8
menu, use a higher Head Height setting. (→"Adjusting the Vacuum Strength (VacuumStrngth)," User's Guide) (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) The Ejection Guide is soiled. Clean the Ejection Guide. (→"Cleaning the Printer Exterior," User's Guide) 8 - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 9
Troubleshooting Phenomenon Cause Corrective Action The surface of the paper is dirty The Paper Retainer is soiled. Clean the Paper Retainer. (→ , If Paper is Soiled) You are using a paper sheet of the printer driver, click Advanced Settings in Media Type. 2. Select an ink drying time in the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 10
under different settings or 3. Execute color calibration. in a different printing environment. (→"Using Color Calibration for Color Adjustment," User's Guide) When reinstalling the printer driver, Prepare paper compatible with calibration in the newly you changed the region selection selected - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 11
mode is faster and consumes less ink than in Highest quality or High modes, but the printing quality is lower. (→"Giving Priority to Particular Graphic Elements and Colors for Printing," User's Guide) Load paper of the same type as you have specified in the printer driver. (→ , Loading Rolls in the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 12
and Colors for Printing," User's Guide) Color may be uneven between dark and light image areas. Select Unidirectional Printing in the Advanced Settings of the printer driver. When borderless printing is used, the edge of the paper is cut during printing. Thus, ink density may be slightly uneven - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 13
menu, use a lower Head Height setting. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) Load paper of the same type as you have specified in the printer driver. (→ , Loading Rolls in the Printer) (→ , Loading Sheets in the Printer) Make sure the same type of paper is - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 14
Panel menu, use a lower Head Height setting. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) Depending on the type of paper, the thickness of printed lines may be noticeably inconsistent. Specify Proof in Print Priority in the printer driver. (→"Giving Priority - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 15
Fine Lines/Text or Photos at Higher Precision," User's Guide) In the Control Panel menu, use a lower Head Height setting. (→"Troubleshooting Paper Abrasion and Blurry Images (Head Height)," User's Guide) The type of paper specified in the printer driver does not match the type loaded in the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 16
Mode Manually," User's Guide) The printer's IP address is not configured correctly. Make sure the printer's IP address is configured correctly. (→"Configuring the IP Address Using imagePROGRAF Device Setup Utility," User's Guide) (→"Configuring the IP Address Using the Printer Control - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 17
large print jobs. 3. Start NWADMIN or PCONSOLE and confirm that the print service is configured correctly and the print queue is available. 4. If data transmission to a printer on another subnet fails, deactivate NCP burst mode in that printer's network protocol settings. 5. If the printer is used - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 18
check, follow the instructions indicated to resolve the problem. The printer makes a strange sound The printer makes a sound during operation. The following sounds do not indicate a problem with the printer. • There is a sound of suction from the Platen. To prevent paper from rising, paper is held - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 19
Troubleshooting Phenomenon Messages advising to check the maintenance cartridge are not cleared The printer consumes a lot of ink Cause The printer has not detected the new Maintenance Cartridge that was used to replace the old one. Many full-page color images are printed. Head Cleaning B in the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 20
jams. 1 Turn the printer off. (→"Turning the Printer On and Off," User's Guide) 2 Open the Top Cover. • If the leading edge of the roll jams in the carriage such as when the paper curls strongly, you may be able to avoid paper jamming by setting the roll cutting method to Manual and setting the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 21
Use scissors or a cutting tool to cut away the printed or wrinkled portion. If Roll Paper paper into alignment with the Paper Alignment Line (b). This may prevent the paper from being advanced straight. 8 Close the Top Cover. 9 Turn the printer on. (→"Turning the Printer On and Off," User's Guide - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 22
. If a sheet jams, follow the steps below to remove it. 1 Turn the printer off. (→"Turning the Printer On and Off," User's Guide) 2 Open the Top Cover. 3 If the Carriage is out, move the Carriage out of the way, away from the paper. • If you push the Carriage to the left edge, the blade of - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 23
is not visible, lift the Ejection Guide, remove the Roll Holder, and clear the paper jam from below. After removing the paper, make sure there are no other scraps of paper in the printer, and then lower the Ejection Guide. 7 If the Carriage is on the left, move the Carriage to the right until - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 24
because it may actually be covered with paper dust. 1 Open the Top Cover. 2 If paper dust has accumulated in the Vacuum holes (a) on the Platen, in the Borderless Printing Ink Grooves (b), or on the cutter guide (c), use the Cleaning Brush (d, provided with the printer) to wipe it away. • If the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 25
3 Using a damp cloth that you have wrung out completely, wipe inside the Top Cover to clean it. Wipe away any ink residue and paper dust (debris from cutting) on the Top Cover Roller (a), all over the Platen (b), on the Paper Retainer (c), the Borderless Printing Ink Grooves (d), the Ejection Guide - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 26
takes about four minutes to complete. • Head Cleaning B Use this mode if no ink is ejected at all, or if Head Cleaning A does not solve the problem. It takes about five minutes to complete. • Do not remove the Maintenance Cartridge or ink tanks during either Head Cleaning A or Head Cleaning B. • If - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 27
printer driver option Print Priority is set to Proof. • This function is not available with CAD Tracing Paper, CAD Translucent Matte Film, or CAD Clear Film. If adjustment is not possible as expected using highly transparent film or similar media, try another type of paper, or try Manual adjustment - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 28
the Printer) (→ , Loading Sheets in the Printer) • Always make sure the loaded paper matches the type of paper specified on the printer. Adjustment cannot be completed correctly unless the loaded paper matches you to continue printing. Press the OK button and follow the instructions displayed. 28 - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 29
automatic adjustment of the feed amount. • Auto(GenuinePpr) Use this mode with paper identified in the Paper Reference Guide. (→ , The Manuals Supplied with This Printer) • Auto(OtherPaper) Use this mode with paper not in the Paper Reference Guide, or if Auto(GenuinePpr) does not eliminate banding - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 30
button. 3 Press the OK button. The Set./Adj. Menu is displayed. 4 Press ▲ or ▼ to select Adjust Printer, and then press the OK button. 5 Press ▲ or ▼ to select Feed Priority, and then press the OK button printing. Press the OK button and follow the instructions on the Display Screen. 30 - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 31
is applied when Standard or Fast is selected in Print Quality in the printer driver. • Always check the Adj. Priority values before using Adjust Length. (→"Selecting a Feed Amount Adjustment Method (Feed Priority)," User's Guide) • Use paper of the same type and size for adjustment as you will - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 32
button. The Set./Adj. Menu is displayed. 4 Press ▲ or ▼ to select Adjust Printer, and then press the OK button. 5 Press ▲ or ▼ to select Feed Priority, shorter than the actual size, use a positive setting value. If it is longer, use a negative value. The feed amount can be adjusted in 0.02% - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 33
or number) • Ink insufficient. • Ink tank is empty. • Insufficient paper for job • Mail box full. Delete unwanted data • Mail box full. Now printing without saving data. • Mail box nearly full. • Maint. cart. The level is low • Maintenance cartridge full. • Maintenance cartridge problem. • Maximum - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 34
mail box is full. • The paper is too small. • The paper is too small. • The roll is empty. • This paper cannot be used as size is not supported. • Top cover is open. • Turn on the media take-up unit. • Unknown file. • Wrong ink tank. • Wrong maintenance cartridge. • Wrong x printhead. (x is L, R, or - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 35
. Cause Corrective Action There is a problem with the print job. Try printing again, using the correct printer driver. It is also possible to continue printing in this state. However, you may not be able to obtain the desired printing results. There is no ink left. The ink level is low, so you - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 36
Paper can be retracted only up to 17 mm (0.7 in) when using the Media Take-up Unit. Release the ▲ button. Calibration There is a problem The performance of a sensor Press the OK button and cancel calibration. Contact with the multi-sensor. inside the printer may be impaired. your Canon dealer - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 37
to print all of the document. Press ▲ or ▼ to select Change Paper, and then press the OK button. Change the Paper Source of the printer driver, or replace the roll with a roll that has enough paper for the print job, and then print. When using the Media Take-up Unit, press ▲ or ▼ to select Stop - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 38
Unit may be damaged. Contact your Canon dealer for assistance. Paper that is too large for the printer has been loaded. Lift the Release Lever and load paper of the correct size. (→"Paper Sizes," User's Guide) Paper that is too small for the printer has been loaded. Lift the Release Lever - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 39
error requiring service may have occurred. Turn off the printer and wait at least three seconds before restoring the power. If the message is displayed again, write down the error code and message, turn off the printer, and contact your Canon dealer for assistance. The format of the printer's hard - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 40
press the OK button. 2. Make sure the correct printer driver for the printer is selected and try printing again. For information on types of paper compatible with borderless printing, refer to the Paper Reference Guide. (→"Types of Paper," User's Guide) Select None when you have set Detect Mismatch - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 41
(x is L, R, or not There is a problem with the displayed) Printhead. Follow these steps to replace these steps to replace the Printhead. 1. Turn off the printer, wait a while, and then turn it on again used wrong positions. once in the right side to the right side. Switch the Printhead used - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 42
a type of paper that you often use, other than film, for Printhead adjustment. (→ , If Vertical Lines are Warped or Colors are Misaligned) 100 jobs are stored in the personal Delete unneeded jobs stored in personal boxes. box. (→"Deleting Saved Jobs," User's Guide) No more space is available - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 43
Paper Canon dealer for assistance. inside the printer may be impaired. Maint. cart. The level is low The Maintenance Cartridge is almost full. You can continue to print, but prepare a new Maintenance Cartridge to use when the message for replacement is displayed. Maintenance cartridge problem - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 44
specified in the printer driver is loaded. You can continue to print, but note that this error may cause problems in the printing results. The loaded paper is too small. (When you are attempting to print a test print sheet or other printer status information.) Replace the paper with paper of A4 - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 45
sizes of paper were used. When printing a test pattern for adjustment, use sheets of the same size and type of paper, in the required quantity. Press ▲ or ▼ to select Change Paper, press the OK button, and replace the paper. (→"Loading and Printing on Sheets," User's Guide) The printer now starts - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 46
the supported width for borderless printing. Press the OK button to stop printing. Use each type of paper only where the recommended environmental conditions are met. For details on environmental conditions for various paper, see the Paper Reference Guide. (→"Types of Paper," User's Guide) Paper - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 47
User's Guide) 3. Execute adjustment again from the control panel menu. When Detect Mismatch in the Control Panel menu is set to Warning, the type of paper loaded does not match the type specified in the printer driver. You can continue to print, but note that this error may cause problems in the - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 48
supported width for borderless printing. Press ▲ or ▼ to select Stop Printing, and then press the OK button to stop printing. Use each type of paper only where the recommended environmental conditions are met. For details on environmental conditions for various paper, see the Paper Reference Guide - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 49
match the width specified in the printer driver. 1. Press ▲ or ▼ to select Change Paper, and then press the OK button to remove the roll. (→ , Removing the Roll from the Printer) (→"Removing the Roll Holder from Rolls," User's Guide) 2. Replace the paper with paper compatible for borderless printing - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 50
Load the new roll. (→ , Attaching the Roll Holder to Rolls) (→ , Loading Rolls in the Printer) 3. If no barcode was printed on the roll, specify the type of paper. (→"Changing the Type of Paper," User's Guide) 4. When you have selected ManageRemainRoll > On in the control panel menu and a barcode is - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 51
Printing Ink Grooves 24 C Carriage 20, 22 Carriage Shaft 25 Cleaning Brush 24 Cutter guide 24 E Ejection Guide 21, 23 F Faint print 26 Fixed Blade 25 H Head Cleaning A 26 Head Cleaning B 26 Head Posi. Adj. (head position adjustment 27 J Jammed roll paper - Canon imagePROGRAF iPF8300S | iPF8300S Basic Guide No.2 - Page 52
. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan Canon U.S.A., Inc. One Canon Plaza, Lake Success, NY 11042 U.S.A Canon Europe Ltd. 3 The Square, Stockley Park, Uxbridge, Middlesex, UB11 1ET United Kingdom Canon (China) Co., Ltd. 15F Jinbao Building No.89 Jinbao Street, Dongcheng District
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1
Printer Operations
Troubleshooting
2
Be sure to read "
Safety Precautions" in the
fi
rst
booklet,
Printer Operations.
Read this manual before attempting to operate the printer.
Keep this manual in a handy location for future referencing.
This Basic Guide includes three booklets.
ENG
3
Printer Relocation
Software Installation
2
Troubleshooting
Basic Guide
Large-Format Printers
Please read the following electronic
manuals also.
• User's Guide
• Paper Reference Guide
Safety Precautions
........................................
2
The Manuals Supplied with This Printer
...........
5
How to read the Basic Guides
..........................
6
Parts
.................................................................
8
Attaching the Roll Holder to Rolls
...................
12
Loading Rolls in the Printer
............................
14
Removing the Roll from the Printer
................
18
Loading Sheets in the Printer
.........................
20
Removing Sheets
...........................................
22
Consumables
..................................................
23
Replacing Ink Tanks
.......................................
24
Replacing the Maintenance Cartridge
............
30
Replacing the Printhead
.................................
36
Menu Map
.......................................................
42
Troubleshooting
................................................
2
If Roll Paper Jams
..........................................
20
If a Sheet Jams
...............................................
22
If Paper is Soiled
............................................
24
If Printing is Faint
............................................
26
If Vertical Lines are Warped or Colors are
Misaligned
..................................................
27
If Banding Occurs
...........................................
29
If Line Length Does Not Match
.......................
31
Error Messages
..............................................
33
Preparing to Transfer the Printer
......................
2
Reinstalling the Printer
.....................................
8
Installing the Software (Windows)
..................
12
Installing the Software (Mac OS X)
................
14
Convenient Printer Driver Features
................
16