Cisco 7936 Administration Guide

Cisco 7936 - IP Conference Station VoIP Phone Manual

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  • Cisco 7936 | Administration Guide - Page 1
    Cisco Unified IP Conference Station 7936 Administration Guide for Cisco Unified CallManager 5.0 (Cisco Model Number CP-7936) Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text
  • Cisco 7936 | Administration Guide - Page 2
    document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0601R) Cisco Unified IP Conference Station 7936 Administration Guide Copyright © 2006 Cisco Systems, Inc. All rights reserved.
  • Cisco 7936 | Administration Guide - Page 3
    Definitions xvi Obtaining Additional Publications and Information xvii Document Conventions xviii Overview of the Cisco Unified IP Conference Station 7936 1-1 Networking Protocols 1-2 Supported Features 1-4 Available Connections 1-5 Cisco Unified IP Conference Station 7936 Administration Guide iii
  • Cisco 7936 | Administration Guide - Page 4
    Adding Cisco Unified IP Conference Stations Manually 2-5 Using DHCP 2-5 Assigning Static IP Addresses 2-6 Installing the Cisco Unified IP Conference Station 7936 2-7 Package Contents 2-7 Network Requirements 2-7 Cisco Unified CallManager Configuration 2-8 Safety Notices 2-8 Installing and Connecting
  • Cisco 7936 | Administration Guide - Page 5
    TFTP Server 3-15 Assigning a TFTP Server Address 3-16 Assigning an Ethernet Port Configuration 3-17 Configuring the HTTP Port 3-17 Verifying Firmware Version Information 3-18 Resetting the Cisco Unified IP Conference Station 3-19 Erasing the Local Configuration 3-19 Default Settings 3-20 Upgrading
  • Cisco 7936 | Administration Guide - Page 6
    on All Web Pages 3-37 Administrator Settings 3-38 System Information 3-38 Network Setup 3-40 Phone Book 3-41 Sounds 3-43 Time & Date 3-43 Diagnostics 3-44 Passwords/HTTP Port Change 3-45 Restore Factory Defaults 3-47 Troubleshooting the Cisco Unified IP Conference Station 7936 4-1 Viewing Network
  • Cisco 7936 | Administration Guide - Page 7
    N D I X B A P P E N D I X INDEX Technical Specifications for the Cisco Unified IP Conference Station 7936 A-1 Physical and Operating Environment Specifications A-1 Cable Specifications A-2 Translated Safety Warnings B-1 OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide vii
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    Contents Cisco Unified IP Conference Station 7936 Administration Guide viii OL-10751-01
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    to understand, install, configure, and manage a Cisco Unified IP Conference Station 7936 on your network. Audience Network engineers, system administrators, or telecom engineers should review this guide to learn the steps required to properly set up the Cisco Unified IP Conference Station on the
  • Cisco 7936 | Administration Guide - Page 10
    , features, and connections; understand interactions with other Cisco IP Telephony products Install the Cisco Unified IP Conference Station 7936 Configure the Cisco Unified IP Conference Station 7936 Troubleshoot and run diagnostics on the Cisco Unified IP Conference Station 7936 Review technical
  • Cisco 7936 | Administration Guide - Page 11
    Location Cisco Unified IP Conference Cisco Unified IP Conference http://www.cisco.com/univercd/cc/td Station 7936 Station 7936 Phone Guide /doc/product/voice/c_ipphon/index.h tm Guidelines for Using External Microphones with the Cisco Unified IP Conference Station 7936 http://www.cisco.com
  • Cisco 7936 | Administration Guide - Page 12
    documentation in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace: http://www.cisco.com/en/US/partner/ordering/index.shtml Cisco Unified IP Conference Station 7936 Administration Guide xii OL-10751-01
  • Cisco 7936 | Administration Guide - Page 13
    laws governing Cisco cryptographic products may be found at this URL: http://www.cisco.com/wwl/export/crypto/tool/stqrg/htm If you require further assistance, please contact us by sending e-mail to [email protected]. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide xiii
  • Cisco 7936 | Administration Guide - Page 14
    you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x. Cisco Unified IP Conference Station 7936 Administration Guide xiv OL-10751-01
  • Cisco 7936 | Administration Guide - Page 15
    tools on the Cisco TAC website requires a Cisco.com user ID and password. If you have a valid service contract but do not have a login ID or password, register at this URL: http://tools.cisco.com/RPF/register/register.do OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide xv
  • Cisco 7936 | Administration Guide - Page 16
    issue is not resolved using the recommended resources, your case will be assigned to a Cisco , contact Cisco TAC by telephone. Cisco TAC Cisco will commit resources during normal business hours to restore service to satisfactory levels. Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 17
    journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide xvii
  • Cisco 7936 | Administration Guide - Page 18
    is in boldface screen font. Arguments for which you supply values are in italic screen font. Note Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. xviii Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 19
    damage or loss of data. Warnings use the following conventions. Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You are in a situation that could cause bodily avulla. SÄILYTÄ NÄMÄ OHJEET OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide xix
  • Cisco 7936 | Administration Guide - Page 20
    traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS Warnung riportate in questo documento. CONSERVARE QUESTE ISTRUZIONI Cisco Unified IP Conference Station 7936 Administration Guide xx OL-10751-01
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    encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo. GUARDE ESTAS INSTRUCCIONES OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide xxi
  • Cisco 7936 | Administration Guide - Page 22
    änd det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR Cisco Unified IP Conference Station 7936 Administration Guide xxii OL-10751-01
  • Cisco 7936 | Administration Guide - Page 23
    Preface Document Conventions OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide xxiii
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    Document Conventions Preface xxiv Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
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    key components of the VoIP network. • Networking Protocols, page 1-2 • Supported Features, page 1-4 • Available Connections, page 1-5 • Understanding Interactions with Other Cisco Unified IP Telephony Products, page 1-5 OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 1-1
  • Cisco 7936 | Administration Guide - Page 26
    you to connect the IP phone into the network mask, gateway, and TFTP server on each station. and become operational without manually assigning an IP address and configuring additional required network parameters. Cisco Unified IP Conference Station 7936 Administration Guide 1-2 OL-10751
  • Cisco 7936 | Administration Guide - Page 27
    requires a TFTP server in your network, which can be automatically identified from the DHCP server. If more than one TFTP server is running in your network, you must manually assign a TFTP server to each station locally. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 1-3
  • Cisco 7936 | Administration Guide - Page 28
    The IP Conference Station connects to the PSTN through a VoIP gateway. Supported Features The Cisco Unified IP Conference Station functions much like the traditional analog conferencing unit allowing you to set up and place conference calls and receive calls. The Cisco Unified IP Conference Station
  • Cisco 7936 | Administration Guide - Page 29
    stations, the phones, access gateways, and the resources necessary for such features as call conferencing and route planning. For information about configuring Cisco Unified CallManager to work with the IP devices described in this chapter, refer to the Cisco Unified CallManager Administration Guide
  • Cisco 7936 | Administration Guide - Page 30
    IP Conference Station has a statically-defined IP address, you must manually configure the IP address of an alternate TFTP server; the Cisco Unified IP Conference Station uses this alternate TFTP server to receive its information. Cisco Unified IP Conference Station 7936 Administration Guide
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    define connection parameters for Cisco Unified CallManager, are stored on the TFTP server. If you have enabled auto-registration in Cisco Unified CallManager, the Cisco Unified IP Conference Stations access a default configuration file (XMLDefault.cnf.xml) from the TFTP server. If you have manually
  • Cisco 7936 | Administration Guide - Page 32
    . 4. Connect the Cisco Unified IP Conference Station to the network 5. Manually configure network settings on the Cisco Unified IP Conference Station Adds the Cisco Unified IP Conference Station to the network. Sets IP settings if not using DHCP in the network and assigns a TFTP server. For
  • Cisco 7936 | Administration Guide - Page 33
    . You can choose to auto-register the stations with Cisco Unified CallManager, or you can add the stations manually. Because Cisco Unified CallManager handles the call processing on the network, this is a critical step. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-1
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    the Cisco Unified IP Conference Station load to the C:\Program Files\Cisco\TFTP Path directory on the Cisco Unified CallManager server. Start Cisco Unified CallManager Administration. Choose System > Device Defaults. In the Device Defaults Configuration window, scroll down to the Cisco 7936 Device
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    If you need instructions, refer to the "Directory Number Configuration Settings" topic in the Cisco Unified CallManager Administration online help. Reset the Cisco Unified IP Conference Station to apply the new settings. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-3
  • Cisco 7936 | Administration Guide - Page 36
    to Cisco Unified CallManager Administration and select Device > Phone. Enter search criteria for the new Cisco Unified IP Conference Station and click Find. You should see the MAC address for the new Cisco Unified IP Conference Station. Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 37
    Choose Phone from the Device Type drop-down list box, and click Next. The Add a New Phone page displays. Choose the Cisco 7936 phone type and click Next. The Phone Configuration page displays. Enter the required fields. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-5
  • Cisco 7936 | Administration Guide - Page 38
    2-7. Configure the IP settings by following the instructions in the "Configuring IP Settings" section on page 3-10. Configure the TFTP server by following the instructions in the "Configuring Alternate TFTP Options" section on page 3-15. Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 39
    routers and gateways - Cisco Unified CallManager installed in your network and configured for call processing • IP network that supports DHCP or manual configuration of IP address, gateway, and subnet mask • TFTP Server OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-7
  • Cisco 7936 | Administration Guide - Page 40
    the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Cisco Unified CallManager Configuration The Cisco Unified IP Conference Station requires Cisco Unified CallManager to handle call processing. Note Refer to the Cisco Unified CallManager documentation
  • Cisco 7936 | Administration Guide - Page 41
    Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. You . SÄILYTÄ NÄMÄ OHJEET OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-9
  • Cisco 7936 | Administration Guide - Page 42
    traduites qui accompagnent cet appareil, référez-vous au numéro de l'instruction situé à la fin de chaque avertissement. CONSERVEZ CES INFORMATIONS Warnung riportate in questo documento. CONSERVARE QUESTE ISTRUZIONI 2-10 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 43
    encontrará el número que le ayudará a encontrar el texto traducido en el apartado de traducciones que acompaña a este dispositivo. GUARDE ESTAS INSTRUCCIONES OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-11
  • Cisco 7936 | Administration Guide - Page 44
    det nummer som finns i slutet av varje varning för att hitta dess översättning i de översatta säkerhetsvarningar som medföljer denna anordning. SPARA DESSA ANVISNINGAR 2-12 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 45
    Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Refer to this safety information about TN and IT Power Systems: Warning This equipment has been designed for connection to TN and IT power systems. Waarschuwing Deze apparatuur
  • Cisco 7936 | Administration Guide - Page 46
    och IT-typ. Warning Read the installation instructions before you connect the system to its power source. Warning Only trained and qualified personnel should be allowed to install, replace, or service this equipment. 2-14 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 47
    when connecting cables. Warning Cisco Unified IP Conference Station 7936 is inoperable during a power outage if it is not supported by a UPS (uninterruptible power supply) when using a local power supply unit. This affects your ability to reach 911. Caution Using a cell, mobile, or GSM phone
  • Cisco 7936 | Administration Guide - Page 48
    power and cable connections used on the Cisco Unified IP Conference Station 7936. • Figure 2-2 shows the optional, external microphones and their connection to the external microphone jacks on the underside of the Cisco Unified IP Conference Station 7936. 2-16 Cisco Unified IP Conference Station
  • Cisco 7936 | Administration Guide - Page 49
    -10751-01 6 RJ-45 port on the bottom of the Cisco Unified IP Conference Station 7 Free end of the 25-foot CAT 5 cable 8 LAN connection on PIM 9 25-foot CAT 5 cable connection on PIM 10 DC adapter port on PIM for power supply unit Cisco Unified IP Conference Station 7936 Administration Guide 2-17
  • Cisco 7936 | Administration Guide - Page 50
    -chaining Cisco Unified IP Conference Stations to other Cisco Unified IP Phones is not a supported configuration and will not work. Figure 2-2 External Microphone Connections on the Cisco Unified IP Conference Station 7936 1 2 2 105036 1 1 Connect one end of the external microphone cable to
  • Cisco 7936 | Administration Guide - Page 51
    bottom of the Cisco Unified IP Conference Station. (The cable is pre-plugged into the PIM.) Connect the power supply unit to the AC adapter port on the PIM, and plug the other end into a standard electrical power outlet in the wall. If you are using the External Microphone Kit, connect each of the
  • Cisco 7936 | Administration Guide - Page 52
    with the TFTP server. Station IP: IP address Contacting: TFTP Server 4. Cisco Unified CallManager configuration-This message appears when connectivity is established with the Cisco Unified CallManager. Opening: Cisco Unified CallManager IP address 5. Cisco Unified CallManager Registering
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    DHCP in your network, you must manually configure the following network settings on the Cisco Unified IP Conference Station after installing the station on the network: • IP address • IP subnet mask • Default gateway IP address • TFTP server IP address Collect the necessary information and follow
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    conference room. Conference Room Setup Examples See Figure 2-3 on page 2-23 for examples of proper placement of the Cisco Unified IP Conference Station 7936 base and external microphones in different conference room configurations. 2-22 Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 55
    Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 Installing the Cisco Unified IP Conference Station 7936 Figure 2-3 Cisco Unified IP Conference Station Base and External Microphone Placement 105064 OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-23
  • Cisco 7936 | Administration Guide - Page 56
    rooms to facilitate conference calling. (You can order the Cisco Unified IP Conference Station without external microphones for use in smaller offices and conference rooms.) The Cisco Unified IP Conference Station 7936 supports a maximum of two calls on a single line. The phone's control panel
  • Cisco 7936 | Administration Guide - Page 57
    Up the Cisco Unified IP Conference Station 7936 Using the Cisco Unified IP Conference Station 7936 Figure 2-4 Cisco Unified IP Conference Station 7936-Features and Functions 12 11 10 9 8 1 2 3 4 5 6 7 99374 OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 2-25
  • Cisco 7936 | Administration Guide - Page 58
    Cisco Unified IP Conference Station 7936 1 LEDs 2 LCD screen 3 Scroll buttons Provide call status indicators. Call State Off-All LEDs off. Powering On-Red LEDs on. Ready-All LEDs off. Dial Tone On-Green LEDs on. Dialing-Green LEDs blinking. Connected-Green LEDs on. Mute-Red LEDs blinking. Hold-Red
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    on which sound is currently active. 7 Mute button 8 Dialing pad OL-10751-01 Turns call muting on or off. Allows you to dial phone numbers, add or edit Phone Book entries, and enter other input depending on the menu selected. Cisco Unified IP Conference Station 7936 Administration Guide 2-27
  • Cisco 7936 | Administration Guide - Page 60
    Pick-up, Group Pick-up, and Transfer. Phone Book-Opens the Phone Book. Settings-Opens the Settings options, including Contrast, Back Light, Language, Ringer, Time Format, and Date Format. Admin Setup-Opens Admin Setup. 2-28 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 61
    default configuration of the Cisco Unified IP Conference Station. A confirmation screen is displayed before execution. In resting mode. This command displays the MAC address of the Cisco Unified IP Conference Station. In resting mode. Use this command to enable a Telnet connection to the phone
  • Cisco 7936 | Administration Guide - Page 62
    Using the Cisco Unified IP Conference Station 7936 Chapter 2 Setting Up the Cisco Unified IP Conference Station 7936 2-30 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 63
    about configuring your Cisco Unified IP Conference Station 7936. • Administrator Options, page 3-2 • Verifying System Settings, page 3-3 • Accessing Network Configuration Settings, page 3-8 • Verifying Firmware Version Information, page 3-18 • Resetting the Cisco Unified IP Conference Station, page
  • Cisco 7936 | Administration Guide - Page 64
    Configuring the Cisco Unified IP Conference Station 7936 • Configuring a Local Directory, page 3-33 • Additional Features, page 3-34 • Cisco Unified IP Conference Station 7936 Web test connectivity and to check network statistics. Cisco Unified IP Conference Station 7936 Administration Guide 3-2
  • Cisco 7936 | Administration Guide - Page 65
    for the Cisco Unified IP Conference Station (continued) LCD Menu Item Description Restore Defaults-Access the Restore Defaults menu by following the procedure above and selecting Restore Defaults. Alternatively, you can restore the default configuration by pressing **1 from the phone's resting
  • Cisco 7936 | Administration Guide - Page 66
    . Network Setup configuration menus. Indicates the unique Media Access Control (MAC) address of the Cisco Unified IP Conference Station. This address is the hardware address associated with the phone. It cannot be configured. Cisco Unified IP Conference Station 7936 Administration Guide 3-4 OL
  • Cisco 7936 | Administration Guide - Page 67
    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Verifying System Settings Table 3-2 System Verification Steps on the Cisco Unified Conference Station (continued) System Setting IP Address IP Mask Router 1 Host Name Domain DNS Address Op VLAN ID Adm VLAN ID Description Usage
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    IP Cisco Unified IP Conference Station. Alt TFTP Indicates whether or not an This configuration must be manually set. Alternate TFTP Server is enabled (yes/no). Boot Load ID Indicates the current load ID of the This is set automatically by the phone's firmware. IP Conference Station. App
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    change the default value, users will have to append the port number as a suffix to the IP address of the IP Conference Station when they access the web interface. Indicates the elapsed time since the This value is automatically updated by last reboot. the Cisco Unified IP Conference Station. OL
  • Cisco 7936 | Administration Guide - Page 70
    Accessing Network Configuration Settings Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Table 3-2 System Verification Steps on the Cisco Unified Conference Station (continued) System Setting DSCP Call Ctl DSCP Config DSCP Services Description Usage Notes Indicates the DSCP
  • Cisco 7936 | Administration Guide - Page 71
    VLAN, and Alternate TFTP. After all changes are complete, you will be prompted to save the changes. If you select "YES", the phone will save the changes and reboot. If you select "NO", all changes will be discarded. Note You can also use the Cisco Unified IP Conference Station 7936 web interface to
  • Cisco 7936 | Administration Guide - Page 72
    the following sections, to manually configure the IP settings on your Cisco Unified IP Conference Station. • You can use 0.0.0.0 for the subnet mask only if the default gateway is also 0.0.0.0. • Ensure the TFTP server has an IP address. • Ensure the default gateway IP address is on the same subnet
  • Cisco 7936 | Administration Guide - Page 73
    3 Configuring the Cisco Unified IP Conference Station 7936 Accessing Network Configuration Settings Assigning a Static IP Address Note You can only manually assign an IP address if DHCP is disabled. The IP address is the unique logical address identifying each host computer, or node, on a TCP/IP
  • Cisco 7936 | Administration Guide - Page 74
    To manually configure a default gateway, follow these steps: Procedure Step 1 Step 2 Press the Up or Down scroll button to select Router 1. The current router IP address is displayed. Use the < softkey to delete the current IP address. 3-12 Cisco Unified IP Conference Station 7936 Administration
  • Cisco 7936 | Administration Guide - Page 75
    3 Configuring the Cisco Unified IP Conference Station 7936 Accessing Network Configuration Settings Step 3 Step 4 Use the dialing pad to enter a new IP address. Use the . softkey to enter periods (.) and the < softkey to correct any mistakes. Press the Validate softkey to check the IP address
  • Cisco 7936 | Administration Guide - Page 76
    of numbers. The Cisco Unified IP Conference Station uses DNS servers to resolve the host name of TFTP servers, Cisco Unified CallManager systems, and web server host names when the system is configured to use names rather than IP addresses. To manually configure a DNS server, follow these steps
  • Cisco 7936 | Administration Guide - Page 77
    TFTP Server setting by manually configuring an alternate TFTP Server that is to be used by the Cisco Unified IP Conference Station to obtain configuration files and firmware. If DHCP is disabled in your network, you must manually configure TFTP Server 1 to be used by the Cisco Unified IP Conference
  • Cisco 7936 | Administration Guide - Page 78
    network or if DHCP is enabled and Alternate TFTP Usage is YES, you must manually configure TFTP Server 1 to be used by the Cisco Unified IP Conference Station. You may optionally configure TFTP Server 2 and 3. To assign a TFTP Server Address, follow these steps: Procedure Step 1 Step 2 Step 3 Step
  • Cisco 7936 | Administration Guide - Page 79
    save your changes. Configuring the HTTP Port password. (The default administrator password is **#.) Press the Enter softkey. Press the Up or Down scroll button to select HTTP Port Change, and then press the Select button. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 80
    Firmware Version Information Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Step 7 In the HTTP Port field, enter a new HTTP port number. Note The default value is 80. You can enter any number. Users will have to use this number suffixed to the IP address of the Cisco Unified IP
  • Cisco 7936 | Administration Guide - Page 81
    3 Configuring the Cisco Unified IP Conference Station 7936 Resetting the Cisco Unified IP Conference Station Step 8 Press the Up or Down scroll button to select SW Version. The firmware version number is displayed. Resetting the Cisco Unified IP Conference Station To reset the Cisco Unified IP
  • Cisco 7936 | Administration Guide - Page 82
    password (**#) End-user password (7936) CM1 address (no default) Valid Options - - - Administrator- User- controlled controlled Notes Y N Y N N N Set by Cisco Unified CallManager (via the .cnf.xml file) 3-20 Cisco Unified IP Conference Station 7936 Administration Guide OL
  • Cisco 7936 | Administration Guide - Page 83
    Station 7936 Erasing the Local Configuration Table 3-3 Cisco Unified IP Conference Station Default Settings (continued) Setting (Default Value) CM2 address (no default) Valid Options - CM3 address - (no default) CM4 address - (no default) CM5 address - (no default) TFTP Server
  • Cisco 7936 | Administration Guide - Page 84
    7936 Table 3-3 Cisco Unified IP Conference Station Default Settings (continued) Setting (Default Value) Ethernet port configuration (Auto) HTTP Port (port number 80) IP Address (no default) IP Subnet Mask (no default) Router 1 (no default) Domain name (no default) DNS address (no default) Admin
  • Cisco 7936 | Administration Guide - Page 85
    3 Configuring the Cisco Unified IP Conference Station 7936 Erasing the Local Configuration Table 3-3 Cisco Unified IP Conference Station Default Settings (continued) Setting (Default Value) Valid Options Administrator- User- controlled controlled Notes Backlight (on) On/Off Y Y User
  • Cisco 7936 | Administration Guide - Page 86
    Cisco Unified CallManager Administration. Choose System > Device Defaults. In the Device Defaults Configuration window, scroll down to the Cisco 7936 Device Type. Change the Load Information to the new load that you downloaded. Click Update. Reset all of the Cisco Unified IP Conference Stations
  • Cisco 7936 | Administration Guide - Page 87
    when reset through Cisco Unified CallManager), or or Restarting (when reset by pressing **#**) Cisco Systems, Inc. Polycom Technology Copyright 2003 Configuring IP Press Menu to Reconfigure Station IP: (IP address) Contacting: (TFTP Server) Upgrading...(percentage) done DO NOT POWER OFF Upgrading
  • Cisco 7936 | Administration Guide - Page 88
    another device from the Cisco Unified IP Conference Station, see the "Using Ping" section on page 4-2. See Chapter 4, "Troubleshooting the Cisco Unified IP Conference Station 7936" for additional troubleshooting information. 3-26 Cisco Unified IP Conference Station 7936 Administration Guide OL
  • Cisco 7936 | Administration Guide - Page 89
    3 Configuring the Cisco Unified IP Conference Station 7936 Changing the Settings Menu Changing the Settings Menu You can change settings on the Cisco Unified IP Conference Station by using the Settings Menu, Changing the Contrast Setting To change the contrast setting on the Cisco Unified IP
  • Cisco 7936 | Administration Guide - Page 90
    would display on the LCD screen. The default ringer is Pro Ring. If you want to select a different ringer type, repeat Step 5. Press the Save softkey to save the ringer type. Press the Exit button to exit this menu. 3-28 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 91
    3 Configuring the Cisco Unified IP Conference Station 7936 Changing the Settings Menu Changing the Time Format Setting To change the time format setting on the Cisco Unified IP Conference Station, exit this menu. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 3-29
  • Cisco 7936 | Administration Guide - Page 92
    action that the default Cisco Unified CallManager Corporate Directory uses. The Cisco Unified IP Conference Station 7936 does not support all the XML tags, URLs, and action tags that are listed in the Cisco IP Phone Services Software Developer Kit (SDK). Configuring Cisco Unified CallManager To use
  • Cisco 7936 | Administration Guide - Page 93
    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Configuring a Corporate Directory Using the Corporate Directory After the corporate directory is configured in Cisco Unified CallManager, you can search the corporate directory by name or phone number. Searching by Name To search
  • Cisco 7936 | Administration Guide - Page 94
    Directory Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Step 5 Step 6 Press the Dial softkey to call the number. To edit the number before calling, press the EditDial softkey. To exit the directory, press the Cancel softkey or the Exit button. Searching by Phone Number To
  • Cisco 7936 | Administration Guide - Page 95
    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Configuring a Local Directory Configuring a Local Directory The Phone Book is a convenient way to store frequently dialed conference call numbers. Note You can also use the Cisco Unified IP Conference Station 7936 web interface to
  • Cisco 7936 | Administration Guide - Page 96
    Cisco Unified CallManager Administration application for information about configuring these additional features. Refer to the Cisco Unified IP Conference Station 7936 Phone Guide for detailed steps on how to use these features. 3-34 Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 97
    your Cisco Unified IP Conference Station by using the CFwdAll softkey. Or, you can log in to the Cisco Unified CallManager User Options web page to set up call forwarding when you are away from the Cisco Unified IP Conference Station. Refer to the Cisco Unified IP Conference Station 7936 Phone Guide
  • Cisco 7936 | Administration Guide - Page 98
    , application load ID, IP address, MAC address, and local number. Note The content of the web interface is different for administrators and end-users. Both the administrator and end-user views require login passwords. 3-36 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 99
    3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Using the Web Interface To access the Cisco Unified IP Conference Station 7936 web interface, follow these steps: Procedure Step 1 Step 2 Open your web browser. In the address field
  • Cisco 7936 | Administration Guide - Page 100
    in the sections that follow. System Information The System Information web page is the default page and provides the following read-only configuration information. General settings, including: • Language • Local number 3-38 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 101
    • DSCP Configuration • DSCP Services • TFTP Server 1 • TFTP Server 2 • TFTP Server 3 • Alternate TFTP • Hardware Revision • Software Version • DSP Revision • HTTP Port • DSCP Call Control • DSCP Configuration • DSCP Services OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 102
    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Sound settings, including: • Dial Tone • Ringer Time/Date settings, including: • Time • Date Compression information, including: • Supported Codecs • Current Call • Dynamic
  • Cisco 7936 | Administration Guide - Page 103
    Cisco Unified IP Conference Station 7936 Web Interface • TFTP Servers-You can set the alternate TFTP Server for the Cisco Unified IP Conference Station. • Ethernet Configuration-You can set Ethernet port configuration and the Ethernet port speed for the Cisco Unified IP Conference Station. Phone
  • Cisco 7936 | Administration Guide - Page 104
    changes. Dialing a Number in the Phone Book To dial a number in the phone book, select the entry you want and click Dial. The following message appears on the web page: Your call attempt from the web is successful! 3-42 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 105
    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Note You can only dial one call from the Phone Book web page at a time. Multiple calls from the Phone Book web page are not supported. Sounds The Sounds web page lets you
  • Cisco 7936 | Administration Guide - Page 106
    , you should receive a reply back from the device. If the ping request times out, there is no connectivity between the devices. To resolve this problem, start by checking the physical connections on the devices. 3-44 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 107
    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface Passwords/HTTP Port Change The Passwords/HTTP Port Change web page lets you change the administrator and user login passwords Table 3-6 describes how to use the Passwords/HTTP
  • Cisco 7936 | Administration Guide - Page 108
    > The default value is 80. When you change the HTTP Port number, a user must add the HTTP port number following the IP address of a Cisco Unified IP Conference Station when accessing the web interface. 3. Click Change. 3-46 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751
  • Cisco 7936 | Administration Guide - Page 109
    defaults, all current settings, configuration, and data, including the phone book entries, are lost. Click Restore Factory Defaults. Note For a list of default settings, refer to the "Default Settings" section on page 3-20. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 110
    Chapter 3 Configuring the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Web Interface 3-48 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
  • Cisco 7936 | Administration Guide - Page 111
    Using Ping, page 4-2 • Other Troubleshooting Information, page 4-3 Viewing Network Statistics You can view network statistics through the Diagnostics menu. Note Network statistics are not available on the web interface. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 4-1
  • Cisco 7936 | Administration Guide - Page 112
    Using Ping Chapter 4 Troubleshooting the Cisco Unified IP Conference Station 7936 To view network statistics, follow these steps: Procedure Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Press the Menu button. Press the Up or Down scroll button to select Admin Setup. Press the Select button.
  • Cisco 7936 | Administration Guide - Page 113
    menu, or press the Exit button to return to the resting display. Other Troubleshooting Information Table 4-1 provides troubleshooting information for possible problems with the Cisco Unified IP Conference Station. OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide 4-3
  • Cisco 7936 | Administration Guide - Page 114
    Conference Station 7936 Table 4-1 Troubleshooting Information Problem Description Resolution LCD screen message display If the message "Obtaining IP Address" is persistent in the LCD screen display, check the DHCP server and check the network connections. If the message "Cannot contact TFTP
  • Cisco 7936 | Administration Guide - Page 115
    7936 Other Troubleshooting Information Table 4-1 Troubleshooting Information (continued) Problem Description Cisco Unified IP Conference Station resetting No LCD screen display LCD screen display issues DTMF delay Resolution • The Cisco Unified IP Conference Station resets when it loses contact
  • Cisco 7936 | Administration Guide - Page 116
    Other Troubleshooting Information Chapter 4 Troubleshooting the Cisco Unified IP Conference Station 7936 Cisco Unified IP Conference Station 7936 Administration Guide 4-6 OL-10751-01
  • Cisco 7936 | Administration Guide - Page 117
    % to 85% (non-condensing) -30°C to 55°C (-22° to 131°F) 31.5 cm (12 1/2 in.) 30.2 cm (12 in.) 5.7 cm (2 1/4 in.) 0.8 kg (1 3/4 lb.) OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide A-1
  • Cisco 7936 | Administration Guide - Page 118
    of the IP Conference Station unit • Keyed RJ-45 plug for the 25-ft. CAT 5 cable connection on the PIM • RJ-45 plug for the 6-ft. CAT 5 cable connection on the PIM • 30-volt power connector for power connection on the PIM Cisco Unified IP Conference Station 7936 Administration Guide A-2 OL-10751
  • Cisco 7936 | Administration Guide - Page 119
    Conference Station 7936. The Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series is available at the following URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide
  • Cisco 7936 | Administration Guide - Page 120
    Appendix B Translated Safety Warnings Cisco Unified IP Conference Station 7936 Administration Guide B-2 OL-10751-01
  • Cisco 7936 | Administration Guide - Page 121
    directory how to use 3-31 D DHCP enabling and disabling 3-9 Diagnostics Ping 4-2 E erasing the local configuration 3-19 external microphones 2-16 F firmware version configuring 3-7 verifying 3-18 H how to use this guide x Cisco Unified IP Conference Station 7936 Administration Guide IN-1
  • Cisco 7936 | Administration Guide - Page 122
    features 1-4 supported network protocols 1-2 technical specifications A-1 troubleshooting 4-1 verifying firmware version 3-18 verifying system settings 3-3 web interface 3-36 K keyboard commands 2-29 L LDAP (Lightweight Directory Access Protocol) 3-30 LEDs IN-2 Cisco Unified IP Conference Station
  • Cisco 7936 | Administration Guide - Page 123
    specifications cable specifications A-2 opearting environment A-1 physical environment A-1 TFTP options assigning an alternate TFTP server 3-15, 3-16, 3-17 assigning a TFTP server 3-15 configuring 3-15 troubleshooting OL-10751-01 Cisco Unified IP Conference Station 7936 Administration Guide IN
  • Cisco 7936 | Administration Guide - Page 124
    administrative VLAN 3-5 auxiliary VLAN 3-14 configuring 3-14 W web interface 3-36 Web pages administrator settings 3-38 diagnostics 3-44 phone book 3-41 setup 3-40 sounds 3-43 system information 3-38 time and date 3-43 IN-4 Cisco Unified IP Conference Station 7936 Administration Guide OL-10751-01
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Cisco Unified IP Conference Station
7936 Administration Guide for
Cisco Unified CallManager 5.0
(Cisco Model Number CP-7936)
Text Part Number: OL-10751-01