Cisco CP-7985-PAL Phone Guide - Page 36

Picking Up a Ringing Call to Your Phone

Page 36 highlights

Note Your system administrator can assign speed dials to your phone; he or she can also restrict the number of speed dials that you can configure Tips For details on making calls by using either speed dial method, see the "Placing a Video Call" section on page 19. Picking Up a Ringing Call to Your Phone Your system administrator might enable Call PickUp for your phone if you share call-handling responsibilities with co-workers. Call PickUp allows you to answer a call that is ringing on a coworker's phone by redirecting the call to your own phone. You can use Call PickUp features to handle calls for co-workers who are in your call pickup group (PickUp), who are in another pickup group (GPickUp), or who are in a group associated with your group (OPickUp). If you want to... Then... Answer a call that is ringing on Press PickUp to connect the call. (You might have to go another extension within your group off-hook to press PickUp). If your system administrator did not enable auto-pickup, the call will ring on your phone when you press PickUp. In this case, press Answer to connect the call. Answer a call that is ringing on another extension outside of your group Press GPickUp to connect the call. (You might have to go off-hook to press GPickUp.) Enter the group pickup code provided by your system administrator to connect to the call. If your system administrator did not enable auto-pickup, the call will ring on your phone when you press GPickUp and enter the group pickup code. In this case, press Answer to connect the call. Answer a call that is ringing on another extension in your group or in associated group Press OPickUp to connect the call. (You might have to go off-hook to press OPickUp.) If your system administrator did not enable auto-pickup, the call will ring on your phone when you press OPickUp. In this case, press Answer to connect the call. Tips • When you press PickUp and GPickUp, you connect to the call that has been ringing for the longest time. 30 78-16798-02

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78-16798-02
Note
Your system administrator can assign speed dials to your phone; he or she can also restrict the
number of speed dials that you can configure
Tips
For details on making calls by using either speed dial method, see the “Placing a Video Call” section
on page 19.
Picking Up a Ringing Call to Your Phone
Your system administrator might enable Call PickUp for your phone if you share call-handling
responsibilities with co-workers. Call PickUp allows you to answer a call that is ringing on a
coworker’s phone by redirecting the call to your own phone. You can use Call PickUp features to
handle calls for co-workers who are in your call pickup group (
PickUp
), who are in another pickup
group (
GPickUp
), or who are in a group associated with your group (
OPickUp
).
If you want to...
Then...
Answer a call that is ringing on
another extension within your group
Press
PickUp
to connect the call. (You might have to go
off-hook to press
PickUp
).
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press
PickUp
. In this
case, press
Answer
to connect the call.
Answer a call that is ringing on
another extension outside of your
group
Press
GPickUp
to connect the call. (You might have to go
off-hook to press
GPickUp
.) Enter the group pickup code
provided by your system administrator to connect to the call.
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press
GPickUp
and
enter the group pickup code. In this case, press
Answer
to
connect the call.
Answer a call that is ringing on
another extension in your group or
in associated group
Press
OPickUp
to connect the call. (You might have to go
off-hook to press
OPickUp
.)
If your system administrator did not enable auto-pickup, the
call will ring on your phone when you press
OPickUp
. In this
case, press
Answer
to connect the call.
Tips
When you press
PickUp
and
GPickUp
, you connect to the call that has been ringing for the longest
time.