Cisco CP-7985-PAL Phone Guide - Page 41

Advanced Call Handling • Preemption is the process of ending an existing, lower priority call while accepting a higher priority call that is sent to your phone. If you want to... Then... Choose a priority (precedence) level Contact your system administrator for a list of corresponding for an outgoing call precedence numbers for calls (ranging from low to highest). Make a priority (precedence) call Enter the MLPP access number (which is provided by your system administrator) followed by the phone number. Receive a priority (precedence) call Hear the special call waiting tone and note the special icon displayed in the call activity area for the incoming call. View priority level of a call Higher priority calls display at the top of your call list, and these icons indicate the assigned priority as follows: No icon-Normal (routine) call Green-Low priority (priority) call Yellow-Medium priority (immediate) call Orange-High priority (flash) call Red-Highest priority (flash override) call Accept an higher-priority call End an active call and answer the higher-priority call. Tips • When you make or receive an MLPP-enabled call, you will hear special ring tones and call waiting tones that differ from the standard tones. Cisco Unified IP Video Phone 7985G Phone Guide 35