Compaq Armada m700 Compaq Armada M700 Series of Personal Computers Reference G - Page 168

Solving Infrared Problems Continued Problem Cannot transmit data. Infrared port doesn't work. Possible Cause Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections. There is interference from other wireless devices. There is a physical obstruction in the way. One of the units was moved during data transmission. The orientation of the units is wrong. The distance between the units is too great. Direct sunlight, fluorescent light, or flashing incandescent light is close to the infrared connections. There is interference from other wireless devices. Computer is in Standby (Windows 2000 Professional only) Solution Remove the interfering light source(s). Keep remote control units such as wireless headphones and other audio devices away from the infrared connections. Do not place objects that will interfere with a line-of-sight data transmission between the two units. Do not move either unit during data transmission. Adjust the devices so that the IR ports point directly at each other. Verify that devices are not more than 1.5 feet (0.5 meter) apart. Remove the interfering light source(s). Keep remote control units such as wireless headphones and other audio devices away from the infrared connections. Press the suspend button. Troubleshooting 16-11