Compaq nc6000 Software Guide

Compaq nc6000 - Notebook PC Manual

Compaq nc6000 manual content summary:

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    Guide HP Compaq Notebook Series Document Part Number: 333634-001 August 2003 This guide provides settings and procedures for managing notebook power and security. It also provides instructions for obtaining system information and using setup utilities to help detect, solve, and prevent problems
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    products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Software Guide HP Compaq Notebook Series First Edition August 2003 Reference Number: nc6000 Document Part Number
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    Settings 1-3 Selecting Screen Settings 1-3 Setting Up Wireless LAN and Bluetooth 1-4 Safeguarding the Notebook 1-4 Work 2-4 When the Power Supply Is Uncertain 2-4 When Using Infrared Communication or Drive Media 2-5 Using the Default Power Settings 2-5 Turning the Notebook or Display
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    3-12 Removing DriveLock Protection 3-13 Disabling a Device 3-14 Using HP ProtectTools Embedded Security Manager . . 3-15 Using System Information 3-15 Setting System Information Options 3-16 Using the Smart Card Reader 3-16 Safeguarding Your Smart Card Reader 3-17 iv Software Guide
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    Contents 4 Optical Drive Software Using CDs and DVDs 4-1 Protecting Playback 4-1 Observing the Copyright Warning 4-2 Playing Audio and Video CDs with Windows Media Player 4-2 Playing a CD 4-2 Accessing Windows Media Player Help 4-3 Playing Video CDs and DVDs with Intervideo WinDVD 4-3
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    from the Advanced Menu 8-5 9 Software Updates and Restorations Preparing to Update Software 9-1 Obtaining the Support Software CD 9-2 Accessing Notebook Information 9-2 Downloading Software from the Internet 9-3 Downloading System ROM 9-4 Downloading Other Software 9-5 vi Software Guide
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    Contents System Recovery 9-5 Safeguarding Your Data 9-6 Setting System Restore Points (Windows XP Only 9-6 Repairing the Operating System 9-7 Reinstalling the Operating System 9-7 Reinstalling Device Drivers and Other Software . . . 9-9 Index Software Guide vii
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    To prevent file corruption and to ensure that the correct device drivers install, follow these guidelines during software setup: ■ Do not unplug the notebook from the electrical outlet. ■ Do not shut down the notebook. ■ Do not remove or insert a drive. ■ After you begin the software setup, you must
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    applications is displayed. Select the application you want to install, and follow the instructions on the screen. ✎ To view the descriptions and space requirements of preloaded HP utilities without installing them: ■ In Windows 2000, select Start > Programs > Software Setup. ■ In Windows XP, select
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    the screen resolution setting in your operating system. To access the screen resolution settings: ■ In Windows 2000, select Start > Settings > Control Panel > Display > Settings tab. ■ In Windows XP, select Start > Control Panel > Appearance and Themes > Display > Settings tab. Software Guide 1-3
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    your WLAN device, refer to the Startup guide that shipped with your notebook. The Startup guide contains information to help you set up your WLAN and locate the correct documentation. For information on configuring and using Bluetooth, refer to the Documentation Library-Bluetooth CD included with
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    access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally. Antivirus software discovered viruses, antivirus software must be installed and updated periodically. Software Guide 1-5
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    . Task Work in most software applications Charge or calibrate a battery pack in the notebook Install or modify system software or write to a CD Recommended Power Source ■ Charged battery pack in the notebook ■ External power supplied through one of the following devices: ❐ AC adapter ❐ Optional
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    light flashes. Ä CAUTION: To avoid a complete battery discharge, do not leave your notebook in Standby for extended periods. Connect the notebook to an external power source. Hibernation Hibernation saves your work to a Hibernation file on the hard drive, then shuts down the notebook. When you
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    sure that the Enable hibernate support check box is selected. ■ In Windows XP, select Start > Control remove memory modules. ■ Do not insert or remove any hard drives. ■ Do not connect or disconnect external devices. ■ Do not insert or remove a PC Card or a Secure Digital (SD) card. Software Guide
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    from Standby. Initiating Hibernation clears the screen, saves your work to the hard drive, and uses much less power than Standby. Shutting down the notebook and removing the battery pack is recommended to extend the life of the battery pack when the notebook will be disconnected from external power
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    or Hibernation is accidentally initiated while a drive medium (such as a diskette, CD, or DVD) is in use: ❏ Your playback may audio and video. Ä CAUTION: Do not initiate Standby or Hibernation while using drive media. Doing so may result in possible video and audio degradation and loss of audio
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    loads. Shut down the notebook* Save your work and close all open applications. Then: ■ Press the power button and follow the on screen directions (if displayed) for shutting down the notebook. ■ Shut down the notebook through the operating system: ❐ In Windows 2000, select Start > Shut Down > Shut
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    . ■ In Windows XP, select Start > Turn Off Computer > Hibernate. (If the Hibernate option is not displayed, press and hold the shift key.) ■ If Hibernation has been configured, briefly press the power button. No action required. ■ If the notebook is running on battery power, the system initiates
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    Press the power button. ✎ If the system initiated Hibernation because of a critical low-battery condition, connect external power or insert a charged battery pack before you press the power button. Result ■ The power/Standby light turns on. ■ Your work returns to the screen. 2-8 Software Guide
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    > Standby, then select the OK button. ❐ In Windows XP, select Start > Turn Off Computer > Standby. (If the Standby option is not displayed, press the shift key.) No action required. ■ If the notebook is running on battery power, the system initiates Standby after 10 minutes of notebook inactivity
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    removing and storing the battery pack, refer to the Hardware Guide, "Battery Packs" chapter. Ä CAUTION: Emergency shutdown procedures result in the loss of unsaved data. Managing Power Options Many default power settings can be changed in the Power Options window. For example, you can set an audio
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    on the taskbar in Windows XP, the icon may window assigns power levels to system components. You can assign different schemes depending on whether the notebook is running on a battery pack or external power. You can also set a power scheme that initiates Standby or turns off the display or hard drive
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    about using security passwords, refer in this guide to the "Security" chapter. Processor Performance Controls On select notebook models, Windows 2000 and Windows XP support software that enables the user to control processor performance. The central processing unit (CPU) speed can be set for optimal
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    operating system. You must install SpeedStep separately. Installing Intel SpeedStep (Windows 2000) To install Intel SpeedStep technology, select Start > Programs > Software Setup. A setup wizard loads and displays a list of available applications. Select Intel SpeedStep and follow the instructions
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    power or on battery power. Setting SpeedStep Preferences (Windows 2000) SpeedStep settings can be accessed from the SpeedStep window or the SpeedStep icon Setup (Windows 2000)," later in this chapter. Using the SpeedStep Window (Windows 2000) To open the SpeedStep window in Windows 2000, select
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    SpeedStep settings in Computer Setup: 1. Open Computer Setup, by turning on or restarting the notebook. Press f10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. Software Guide 2-15
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    and Exit, then follow the instructions on the screen. Your preferences are set when you exit Computer Setup and take effect when the notebook restarts. Windows XP Processor Controls In Windows XP, processor performance controls are included with the operating system and are managed in the Power
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    Office Desk Portable/Laptop Presentation Processor Performance while on External Power Always runs at the highest performance state. Performance state is determined based on CPU demand. Performance state is determined based on CPU demand. Always On Minimal Power Management Max Battery Always runs
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    . In addition to the Windows operating system security measures, the notebook guide. To Protect Against Unauthorized use of the notebook Unauthorized access to the Computer Setup utility (f10) Unauthorized access to the contents of a hard drive Use This Security Feature Power-on password HP
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    access to the processor serial number and other system identification information Unauthorized removal of the notebook Use This Security Feature Optional Smart Cards. An enabled Smart Card can store the Windows User and Windows Admnistrator passwords; therefore, both the password and the
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    master password, you can remove DriveLock protection from the drive. For instructions, see "Understanding DriveLock" in this chapter. Ä CAUTION: If you forget both your DriveLock user and DriveLock master passwords, the hard drive is permanently locked and can no longer be used. Software Guide 3-3
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    and to remove DriveLock protection from the drive. Smart Card password Stores the Windows Administrator and User passwords and is used to access Windows during startup on notebooks. Power-on and HP Administrator passwords can be stored on Smart Cards if the Smart Card Reader supports this
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    to the notebook as a user once Windows has been configured to prompt for a password at startup. HP and Windows Password Guidelines HP and Windows passwords are not interchangeable. You must use an HP password at an HP password prompt and a Windows password at a Windows password prompt. For example
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    CD to the Hardware Guide, "Pointing Devices and Keyboard" chapter.) Understanding Power-On Passwords A power-on password prevents unauthorized use of the notebook. Once set, a power-on password must be entered each time the notebook is turned on or restarted. A power-on password: ■ Does not display
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    F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set when you exit Computer Setup
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    HP Administrator Passwords The HP Administrator password protects the configuration settings and system HP Administrator password: ■ Is not interchangeable with a Windows Administrator password, although both can use the same word or series of letters, numbers, or slashes. ■ Does not display
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    while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 2. Use 3 unsuccessful attempts to enter the HP Administrator password, you must restart the notebook and try again. Software Guide 3-9
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    from the drive. DriveLock protection can be removed from the drive only with the master password. ■ The owner of the user password should be the day-to-day user of the protected hard drive. The owner of the master password may be a system administrator or the day-to-day user. ■ A user password and
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    user and the DriveLock master passwords, the hard drive is permanently unusable. Ä CAUTION: To prevent loss of work and damage to the notebook and the hard drive, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard
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    Changing DriveLock Passwords Ä CAUTION: To prevent loss of work and damage to the notebook and the hard drive, shut down the notebook before inserting or removing a primary hard drive. (The primary hard drive is any hard drive used in the hard drive bay.) To access the DriveLock settings in Computer
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    ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 5. Use the arrow keys to select the location of the hard drive
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    ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 4. Use the arrow keys to select the Security Menu > DriveLock passwords, then press enter. 5. Use the arrow keys to select the location of the hard drive
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    Setup. System Information options allow you to: ■ Display or enter the notebook serial number, asset tag, and ownership tag. ■ Display a battery pack serial number. ✎ To prevent unauthorized access to this information, you must create an HP Administrator password. For instructions, see "Setting HP
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    Card Reader. On these models, the driver for your Smart Card Reader is preinstalled. No action is necessary to install the driver. The Smart Card Reader is used with industry-standard Smart Cards designed to work with Windows 2000 and Windows XP Professional operating systems. 3-16 Software Guide
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    Smart Card Reader. To download this utility and find out more about ProtectTools, visit the HP Web site at http://www.hp.com/products/security. (Information provided in English only.) For instructions on using HP ProtectTools Smart Card Manager, refer to the Help menu in the utility. Software Guide
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    CDs and DVDs using software that has been preloaded and preinstalled on select notebooks. This software supports optical drives in the MultiBay, optional external MultiBay, and optional Advanced Port Replicator with built-in MultiBay Protecting Playback Ä CAUTION: Do not insert or remove a device
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    notebook to the device containing the optical drive. ❏ If Autorun is enabled, Windows Media Player opens. Proceed to step 3. ❏ If Windows Media Player does not open: ◆ In Windows 2000, select Start > Programs > Accessories > Entertainment > Windows Media Player. ◆ In Windows XP, select Start > All
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    the Windows Media Player icon on the taskbar, or: ❏ In Windows 2000, select Start > Programs > Accessories > Entertainment > Windows Media Player. ❏ In Windows XP, select Start > All Programs > Windows Media Player. 2. Select Help on the Windows Media Player menu bar. Playing Video CDs and DVDs with
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    WinDVD > InterVideo WinDVD. ■ In Windows XP, select Start > All Programs > InterVideo WinDVD > InterVideo WinDVD. For more information about using WinDVD, select Help on the WinDVD menu bar. Playing Video CDs and DVDs In addition to the instructions in the WinDVD Player Help file, the following tips
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    change. To change the region setting on a drive medium: 1. Open WinDVD by doing one of the following. ❏ Select the WinDVD Player icon on the taskbar. ❏ In Windows 2000, select Start > Programs > InterVideo WinDVD > InterVideo WinDVD. ❏ In Windows XP, select Start > All Programs > InterVideo WinDVD
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    Easy CD & DVD Creator is installed on your notebook model, a Roxio Easy CD & DVD Creator 6 icon is displayed at the following location: ■ In Windows 2000, Start > Programs > Roxio Easy CD and DVD Creator 6. ■ In Windows XP, Start > All Programs > Roxio Easy CD and DVD Creator 6. 4-6 Software Guide
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    hard drive. "Drag and drop" files to a CD or DVD and automatically record data was you would with a floppy disk. Drag-to-Disc does not copy and burn audio files. Create personalized labels for your discs. ✎ Additional applications that appear in the Roxio Easy CD & DVD Creator 6 online User's Guide
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    on battery power. ■ Before writing to a CD, close all open applications (including screen savers and antivirus software) except Easy CD & DVD Creator 6. ■ Do not copy directly from a CD to another CD or from a network drive to a CD. Instead, copy from a CD or network drive to your hard drive, then
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    into the optical drive. 2. Open Drag-to-Disc: ❏ In Windows 2000, select Start > Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. ❏ In Windows XP, select Start > All Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. 3. Open the Drag-to-Disc menu. 4. Select Manually Format Disc, and
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    created with Drag-to-Disc: 1. Insert the CD into the optical drive. 2. Open the Drag-to-Disc window: ❏ In Windows 2000, select Start > Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. ❏ In Windows XP, select Start > All Programs > Roxio Easy CD and DVD Creator 6 > Drag-to-Disc. 3. Open the
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    Open the Creator Classic window: ❏ In Windows 2000, select Start > Programs > Roxio Easy CD and DVD Creator 6 > Creator Classic. ❏ In Windows XP, select Start > All Programs > Roxio Easy CD and DVD Creator 6 > Creator Classic. 3. In the Source window, select the optical drive containing the disc you
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    Optical Drive Software The following table describes the Track-at-Once and Disc-at-Once recording methods. Option Description Track recording. For additional information about Track-at-Once or Disc-at-Once settings, refer to the Roxio Easy CD & DVD Creator 6 online User's Guide. 4-12 Software
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    on battery power. ■ Before writing to a DVD, close all open applications (including screen savers and antivirus software) except InterVideo WinDVD Creator. ■ Do not copy directly from a DVD to another DVD or from a network drive to a DVD. Instead, copy from a DVD or network drive to your hard drive
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    ■ In Windows 2000, select Start > Programs > InterVideo WinDVD Creator> InterVideo WinDVD Creator. ■ In Windows XP, select Start > All Programs > InterVideo WinDVD Creator> InterVideo WinDVD Creator. For instructions on creating DVDs, select Help on the WinDVD Creator menu bar. 4-14 Software Guide
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    -based solutions for managing client (user) desktop, workstation, and notebook computers in a networked environment. The key capabilities and features of client management are: ■ Initial software image deployment ■ Remote system software installation ■ Software management and updates ■ ROM updates
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    one hard drive to another. The deployment method you should use depends on your organization's technology environment and processes. Visit the HP Web site at http://www.hp.com/go/pcsolutions for more information on selecting the best deployment method for your organization. ✎ The system recovery CDs
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    reporting of business critical details such as machines with thermal warnings, and memory alerts. ■ Remote updating of system software such as device drivers and ROM BIOS. ✎ Additional functionality can be added when HP CMS is used with optional Altiris Solutions software (purchased separately). For
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    and fixed asset tracking ■ System software Deployment and Migration ❏ Windows 2000/XP migration ❏ System deployment ❏ Personality (personal user settings) migration ■ Help Desk and Problem Resolution ❏ Managing help desk tickets ❏ Remote troubleshooting ❏ Remote problem resolution ❏ Client disaster
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    Solutions software is used in conjunction with System Software Manager or the HP Client Manager, administrators can also update ROM BIOS and device driver software from a central console. For more information, visit the HP Web site at: http://www.hp.com/go/easydeploy. Altiris PC Transplant Pro
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    sequence in which the system attempts to boot from those devices, as it starts up your notebook. Bootable devices include optical drive discs, such as CDs or DVDs, bootable diskettes, or a network interface card (NIC). ✎ Some devices, including USB devices and network interface cards (NICs), must be
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    devices. Drive A devices include optical drives and diskette drives. Drive C devices include optical drives and primary hard drives. The primary hard drive can only boot as drive C. The network interface card (NIC) does not have a drive letter assigned to it. ✎ An optical drive device (such as a CD
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    a device or location for inclusion in MultiBoot: 1. To open Computer Setup, turn on or restart the notebook. Press f10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. Software Guide
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    tries to boot the first hard drive device present in the system. ■ Changing the boot sequence also changes the logical drive designations. For example, if you start up from a CD-ROM drive with a disc that boots as drive C, that CD-ROM drive becomes drive C, and the hard drive in the hard drive bay
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    the notebook. Press f10 while the F10 = ROM Based Setup message is displayed in the lower left of the screen. ❏ To change the language, press f2. ❏ For navigation instructions, press f1. 2. Use the arrow keys to select Advanced > Boot Options, then press enter. 3. Toggle the MultiBoot field
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    to the current MultiBoot setting. (When 0 is selected, the Express Boot startup location menu is not displayed.) 4. To save your settings and exit Computer Setup, use the arrow keys to select File > Save Changes and Exit, then follow the instructions on the screen. Your preferences are set when you
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    displays on the notebook screen and an external device connected to the external monitor connector or S-Video out jack on the rear panel or to connectors on an optional Port Replicator. For more information on Quick Launch buttons, refer on the Documentation Library CD to the Hardware Guide
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    support for the Quick Launch buttons and the hotkeys on the notebook keyboard and external keyboard. An external keyboard can be attached to a USB the Quick Launch Button software: ■ In Windows 2000, select Start > Control Panel > Quick Launch Buttons. ■ In Windows XP, select Start > Control Panel >
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    scheme. Right-clicking the icon displays the following menu items: ■ Adjust Quick Launch Buttons Properties: opens the Quick Launch Button software ■ Hide Icon: removes the icon from the system tray To place a shortcut to Options, where you can view or change the power scheme. Software Guide 7-3
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    initiated while Presentation Mode is on and a CD, CD-RW, or DVD is in use, your playback may be interrupted. To prevent possible video and audio degradation and loss of audio or video playback functionality, do not initiate Standby while using drive media. For more information regarding the playback
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    Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. If the operating system is working, the notebook restarts the operating system after you exit Computer Setup. ✎ Pointing devices are not supported in Computer Setup; you must
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    f10 while the F10 = ROM Based Setup message is displayed in the lower left of Ignore Changes and Exit, then follow the instructions on the screen. ❏ To exit and Exit, then follow the instructions on the screen. Your f10 while the F10 = ROM Based Setup message is displayed in the lower left of the
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    the instructions on battery packs in the system. ■ View specification information about the processor, memory and cache size, video revision, keyboard controller version, and system ROM. Save system configuration settings to a diskette. Restore system configuration settings from a diskette. Replace
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    settings. ✎ Embedded Security settings are only accessible if the notebook is equipped with an Embedded Security Chip. Device security ■ Enable/disable devices in the system. ■ Enable NIC for inclusion in MultiBoot. System IDs Enter user-defined identification values. 8-4 Software Guide
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    Select HDD Self Test Options To Do This Run a quick or comprehensive self test on any hard drive in the system. Selecting from the Advanced Menu Select Language (or press f2) Boot options Device options To Do This Change the Computer Setup language. ■ Enable/disable QuickBoot, which starts the
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    /disable USB legacy support for a USB keyboard, mouse, and hubs. When USB legacy support is enabled: ❐ A USB keyboard, mouse, and hubs work even when a Windows operating system is not loaded. ❐ The notebook starts from a bootable hard drive, diskette drive diskette, or CD-ROM, CD-RW, or DVD inserted
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    your local HP Web site or the Support Software CD (purchased separately). 3. Download and install the updates. ✎ The notebook system ROM stores the BIOS. The BIOS determines how the notebook hardware interacts with the operating system and external devices and also supports such notebook services as
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    and Restorations Obtaining the Support Software CD The Support Software CD provides HP software updates and installation instructions. The CD includes device drivers, ROM updates, and utilities. To purchase the current Support Software CD or a subscription that provides both the current version
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    > System Information. The system ROM information is displayed. 3. To exit Computer Setup without changing any settings, use the arrow keys to select File > Ignore Changes and Exit, then follow the instructions on the screen. After Computer Setup closes, the notebook restarts in Windows. Downloading
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    the notebook. ■ Do not remove or insert a drive. To download and install a system ROM: 1. Access the page on the HP Web site that provides software for your notebook. 2. Follow the instructions on the screen to locate the system ROM you want to download. 3. At the download area: a. Write down the
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    software you want and follow the downloading instructions on the Web page. 4. When the download is complete, open Windows Explorer. 5. In Windows Explorer, select My Computer > the hard drive designation (usually, drive C) > the folder to which you saved the downloaded item. 6. In the folder, select
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    configuration restore point if you encounter problems. To set a system restore point: 1. Select Start > Help and Support. Select the task "Use Tools to view your computer information and diagnose problems." Select System Restore. A System Restore window opens. 2. Follow the on screen directions
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    When prompted, press any key to boot from the CD. After a few minutes, the Welcome to Setup screen is displayed. 6. Press enter to continue. A Licensing Agreement screen is displayed. 7. Press f8 to accept the agreement and continue. The Setup window is displayed. 8. Press R to repair the selected
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    When prompted, press any key to boot from the CD. After a few minutes, the Welcome to Setup screen is displayed. 6. Press enter to continue. A Licensing Agreement screen is displayed. 7. Press f8 to accept the agreement and continue. The Setup window is displayed. 8. Press esc to continue installing
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    Updates and Restorations Reinstalling Device Drivers and Other Software After the operating system installation process is complete, you must reinstall drivers. To reinstall drivers, use the Driver Recovery CD included with the notebook: 1. While running Windows, insert the Driver Recovery CD
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    1-5 B battery pack, causing CD or DVD write corruption 4-8, 4-13 Bluetooth user guides 1-4 boot sequence default 6-2 setting new 6-5 C CD(s) accessing Windows Media Player help files 4-3 avoiding Standby and Hibernation 4-1 CD-R vs. CD-RW 4-8, 4-14 copying 4-6 creating 4-6 disabling drive for 3-14
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    menu 8-5 USB legacy support 8-1 copyright warning 4-2 CPQFlash file 9-3 D default boot sequence 6-2, 6-5 device enabling/disabling 3-14 display settings 1-3 downloading software 9-5 system ROM 9-4 drive designations changing 6-4 displaying 4-2 DriveLock accessing a protected hard drive 3-12 changing
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    1-1 locked system 2-6 M MultiBoot default boot sequence 6-2 defined 6-1 enabling devices in Computer Service Boot 6-4 P PCFriendly 4-4 Port Replicator (optional) enabling USB legacy support 2-9 ROMPaq 9-3 Roxio Easy CD and DVD Creator 6 Drag-to-Disc 4-6 formatting CD with 4-9 preparing to use
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    unresponsive system 2-6 updating software 9-1 USB legacy support 8-1 W Windows Media Player accessing Help file 4-3 playing CDs 4-2 WinDVD Creating DVDs 4-13 error message 4-4 installing 4-3 playing DVDs 4-3 region settings 4-5 wireless (802.11 and Bluetooth) user guides 1-4 Index-4 Software Guide
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Software Guide
HP Compaq Notebook Series
Document Part Number: 333634-001
August 2003
This guide provides settings and procedures for managing
notebook power and security. It also provides instructions for
obtaining system information and using setup utilities to help
detect, solve, and prevent problems.