Creative Sound Blaster Tactic3D Wrath Wireless SB Tactic3D Wrath User Guide EN - Page 18

Troubleshooting Problems with Multiple Audio Devices The onboard audio chipset seems to be in conflict with Sound Blaster Tactic3D. Disable your computer's onboard audio chipset. See your computer's motherboard documentation for details. Problems with Sound No sound from the headset. Check the following: • The headset and transmitter are turned on. • The headset has sufficient battery power. • The volume settings in Sound Blaster Tactic3D Control Panel and system audio are properly adjusted and not muted. • There is no hardware conflict between the headset and a peripheral device. There is clipping/distortion during audio playback. Check the following: • Your computer system should be running in high performance mode. You may need to disable any power saving features. Problems with THX TruStudio Pro Some features are disabled when playing certain games. When playing games that use DirectSound3D or OpenAL sound engines, certain audio features will be disabled automatically. This is to avoid distorting the environmental audio cues present in the game. These features will be reenabled automatically when you exit the game. Problems with Wireless Features Electronic interference is occurring with other wireless devices. Do the following: • Set your wireless LAN router's channel to Auto, 1 or 11. To do this, refer to your router's user documentation. • Place your transmitter away from other devices (for example, wireless routers) that transmit wireless signals. • Place your transmitter away from large metal surfaces. • Refrain from doing large file transfers via the wireless internet or Bluetooth connection while listening to music wirelessly. Alternatively, do not use your headset during intensive file transfers. Music is not being transmitted to my headset. Check the following: • Your transmitter and your headset are turned on. • Your transmitter and your headset are paired with each other.