DeLonghi ESAM5500M Owner Manual - Page 23
Troubleshooting
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TROUBLESHOOTING EN Below is a list of some of the possible malfunctions. If the problem cannot be resolved as described, contact a Customer Service Center. PROBLEM The coffee is not hot POSSIBLE CAUSE • The cups have not been preheated. • The infuser has cooled down because 2 to 3 minutes have elapsed since the last coffee was made. REMEDY • Heat the cups by rinsing them in hot water or leaving them to rest for at least 20 minutes on the cup warmer tray. • Before making coffee, heat the infuser by pressing the button (fig. 29). The coffee is not creamy enough • The coffee is ground too coarsely. • Coffee type is not suitable. • Turn the grinding adjustment knob one click anticlockwise towards the 1 while the coffee mill is in operation (fig. 7). • Use a type of coffee for espresso coffee makers. The coffee runs out too slowly or in drips. • The coffee is ground too finely. • Turn the grinding adjustment knob one click clockwise towards the 7 while the coffee mill is in operation (fig. 7). Continue one click at a time until coffee run-off is satisfactory. The coffee runs out too quickly. • The coffee is ground too coarsely. • Turn the grinding adjustment knob one click anticlockwise towards the 1 while the coffee mill is in operation (fig. 7). Avoid turning the grinding coarseness regulator excessively otherwise when you select 2 cups, the coffee may run out in drips. 23