DeLonghi ESAM5500M Owner Manual - Page 24

PROBLEM The coffee does not come out of one of the spouts. POSSIBLE CAUSE • The spouts are blocked. REMEDY • If necessary, remove coffee deposits with a toothpick (fig. 26), sponge or stiff bristled kitchen brush. The coffee does not come out of the spouts, but around the service door (A12). • The holes in the spouts are clogged with dry coffee dust. • The coffee guide (A13) inside the service door is blocked and cannot swing. • If necessary, remove coffee deposits with a toothpick, sponge or stiff bristled kitchen brush (fig. 26). • Thoroughly clean the coffee guide (A13), particularly near the hinges. Water comes out of the spouts instead of coffee. • The ground coffee may be blocked in the funnel (A4). • Clean the funnel (A4) with a wooden or plastic fork, clean the inside of the machine. The milk does not come out of the milk spout (B5). • The intake tube is not inserted or is inserted incorrectly. • Insert the intake tube (B4) in the rubber washer in the milk container lid (fig. 16). The milk is not well frothed. The milk contains bubbles or squirts out of the milk spout. • The milk container lid is dirty. • The milk is not cold enough or is not skimmed. • The milk frother slide is incorrectly adjusted. • Clean the milk container lid as described in the section "Cleaning the milk container". • You should ideally use skimmed milk at refrigerator temperature (about 41°F). If the result is not as you wished, try changing brand of milk. • Move the slide slightly towards the word "CAFFELATTE" (see section "Making cappuccino". 24