Dell 1250c Color User's Guide - Page 146

Toner smears or print comes off/Stain on back side, Paper Type, Paper/Output, Printing, Preferences

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Action Yes 2 Verify that the print media is not damp and the The task is correct print media is used. See "Supported complete. Paper Sizes" on page 56. If not, use the print media recommended for the printer. Is the problem recovered? 3 Verify that the Paper Type setting in the printer The task is driver matches the print media you loaded. complete. 1 On the Paper/Output tab in Printing Preferences of the printer driver, check the Paper Type setting. 2 Load dry (not damp) and correct print media, and then click Print Test Page in Properties of the printer driver. Is the problem recovered? 4 Disable the Toner Saving Mode in the printer The task is driver. complete. 1 On the Advanced tab in Printing Preferences of the printer driver, ensure that the Toner Saving Mode check box is not selected. Is the problem recovered? Toner smears or print comes off/Stain on back side No Go to action 3. Go to action 4. Contact Dell. 144 Troubleshooting

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144
Troubleshooting
Toner smears or print comes off/Stain on back side
2
Verify that the print media is not damp and the
correct print media is used. See "Supported
Paper Sizes" on page 56. If not, use the print
media recommended for the printer.
Is the problem recovered?
The task is
complete.
Go to action 3.
3
Verify that the
Paper Type
setting in the printer
driver matches the print media you loaded.
1
On the
Paper/Output
tab in
Printing
Preferences
of the printer driver, check the
Paper Type
setting.
2
Load dry (not damp) and correct print media,
and then click
Print Test Page
in
Properties
of
the printer driver.
Is the problem recovered?
The task is
complete.
Go to action 4.
4
Disable the
Toner Saving Mode
in the printer
driver.
1
On the
Advanced
tab in
Printing Preferences
of the printer driver, ensure that the
Toner
Saving Mode
check box is not selected.
Is the problem recovered?
The task is
complete.
Contact Dell.
Action
Yes
No