Dell Alienware 25 Gaming AW2518HF Alienware AW2518HF Monitor Users Guide - Page 55

Product Specific Problems, Specific, Symptoms, What You, Experience, Possible Solutions, Preset Modes

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Wrong Color Picture color not • good • • Image retention Faint shadow • from a static from the static image left on the image displayed monitor for a appears on the • long period of screen time Change the settings of the Preset Modes in the Game menu OSD depending on the application. Adjust R/G/B value under Custom Color in Game menu OSD. Run the built-in diagnostics. Use the Power Management feature to turn off the monitor at all times when not in use (for more information, see Power Management Modes). Alternatively, use a dynamically changing screensaver. Product Specific Problems Specific Symptoms What You Experience Screen image is too small Image is • centered on screen, but does not fill entire viewing area Cannot adjust OSD does not • the monitor with appear on the the buttons on screen the front panel No Input Signal when user controls are pressed No picture, the • LED light is blue • • The picture does The picture • not fill the entire cannot fill the screen height or width • of the screen Possible Solutions Reset the monitor to factory settings. Turn Off the monitor, unplug the power cord, plug it back, and then turn On the monitor. Check the signal source. Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard. Check whether the signal cable is plugged in properly. Re-plug the signal cable if necessary. Reset the computer or video player. Due to different video formats (aspect ratio) of DVDs, the monitor may display in full screen. Run the built-in diagnostics. 56 | Troubleshooting

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56
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Troubleshooting
Product Specific Problems
Specific
Symptoms
What You
Experience
Possible Solutions
Screen image is
too small
Image is
centered on
screen, but does
not fill entire
viewing area
Cannot adjust
the monitor with
the buttons on
the front panel
OSD does not
appear on the
screen
No Input Signal
when user
controls are
pressed
No picture, the
LED light is blue
The picture does
not fill the entire
screen
The picture
cannot fill the
height or width
of the screen
Wrong Color
Picture color not
good
•
Change the settings of the
Preset Modes
in the
Game
menu OSD depending on the application.
•
Adjust R/G/B value under
Custom Color
in
Game
menu OSD.
•
Run the built-in diagnostics.
Image retention
from a static
image left on the
monitor for a
long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
•
Use the Power Management feature to turn off
the monitor at all times when not in use (for more
information, see
Power Management Modes
).
•
Alternatively, use a dynamically changing
screensaver.
•
Reset the monitor to factory settings.
•
Turn Off the monitor, unplug the power cord,
plug it back, and then turn On the monitor.
•
Check the signal source. Ensure the computer is
not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
•
Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
•
Reset the computer or video player.
•
Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
•
Run the built-in diagnostics.